13 Best Internet Providers in Greenville, SC
Find internet availability by address in Greenville, SC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Greenville ISP Report Card | Business Internet in Greenville
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Greenville ISP Report Card | B |
 |
Download Speed for Most Households | 3,559 Mbps |
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Number of Internet Service Providers | 13 |
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Real Greenville Customer Ratings | 24 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Greenville has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Greenville.
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Greenville has 13 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Greenville.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
West Carolina Tel
Connection
Customer Rating
Fiber
Above are the top 4 providers in Greenville, SC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Greenville ratings may vary and are shown below.
Who is the Best Internet Provider in Greenville, SC?
Verizon is the best internet provider in Greenville based on South Carolina customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in Greenville, making it a solid recommendation among providers with reviews. Verizon is an option for 70.24% of the city.
or call 1-833-213-7018
The chart and table below show average customer ratings from customers in Greenville, South Carolina, and customers throughout the country.
Top Rated Internet Providers in Greenville
Local, State, and National Ratings for all Greenville Internet Providers
| ISP / Tech Type | Greenville Overall | South Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (5) | (12) | (723) | View Plans | ||
| Spectrum | (12) | (51) | (1738) | View Plans | ||
| T-Mobile Home Internet | (1) | (3) | (284) | View Plans | ||
| PRTC | (1) | (1) | (5) | View Plans | ||
| AT&T | (5) | (19) | (924) | View Plans | ||
| EarthLink | (0) |  (1) | (12) | View Plans | ||
| West Carolina Tel | (0) | (4) | (5) | View Plans | ||
| Lumos Networks | (0) | (1) | (25) | View Plans | ||
| WOW! | (0) |  (1) | (25) | View Plans | ||
| Vyve Broadband | (0) | (1) | (14) | View Plans | ||
| Skyrunner Internet | (0) | (0) | (1) | View Plans | ||
| Frontier | (0) | (0) | (143) | View Plans | ||
| HughesNet | (0) | (0) |  (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Ripple Fiber | (0) | (0) | (0) | View Plans |
Based on 94 reviews from South Carolina internet customers, Verizon is the best internet service provider for Greenville residents. Verizon was rated at an average of 4.42 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in South Carolina, with 3.42 out of 5 stars and 89.8% coverage in Greenville.
At a national level, based on 3928 national reviews for any of the providers listed above, West Carolina Tel is rated higher than any other provider, with a rating of 4.16 out of 5.
Which Providers are Available at my Home in Greenville?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Greenville?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, West Carolina Tel should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Greenville
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| West Carolina Tel | 8,000 Mbps | ||
| Frontier Communications | 7,000 Mbps | ||
| WOW! | 5,000 Mbps | ||
| Lumos Networks | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Ripple Fiber | 2,000 Mbps | ||
| Piedmont Rural Telephone Cooperative | 1,000 Mbps | ||
| Vyve Broadband | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Skyrunner Internet | 25 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Greenville
| ISP / Tech Type | Greenville Speed | South Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (1) | (3) | (284) | View Plans | ||
| Verizon | (5) | (12) | (723) | View Plans | ||
| PRTC | (1) | (1) | (5) | View Plans | ||
| Spectrum | (12) | (51) | (1738) | View Plans | ||
| AT&T | (5) | (19) | (924) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| West Carolina Tel | (0) | (4) | (5) | View Plans | ||
| Lumos Networks | (0) | (1) | (25) | View Plans | ||
| WOW! | (0) | (1) | (25) | View Plans | ||
| Vyve Broadband | (0) | (1) | (14) | View Plans | ||
| Skyrunner Internet | (0) | (0) | (1) | View Plans | ||
| Frontier | (0) | (0) | (143) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) |  (11) | View Plans | ||
| Ripple Fiber | (0) | (0) | (0) | View Plans |
Based on data reported by Greenville ISPs to the FCC, the fastest speeds in the city are available through West Carolina Tel. The company offers speeds up to 8,000 Mbps in Greenville. Therefore, the average customer can get up to 8,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Greenville?
South Carolina customers rate Verizon as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Verizon received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Greenville customers with an average price rating of 3.00 out of 5.
The chart and graph below show how customers in Greenville, South Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Greenville
| ISP / Tech Type | Greenville Affordability | South Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (5) | (12) | (723) | View Plans | ||
| T-Mobile Home Internet | (1) | (3) | (284) | View Plans | ||
| Spectrum | (12) | (51) | (1738) | View Plans | ||
| AT&T | (5) | (19) | (924) | View Plans | ||
| PRTC |  (1) | (1) | (5) | View Plans | ||
| West Carolina Tel | (0) | (4) | (5) | View Plans | ||
| Lumos Networks | (0) | (1) | (25) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| WOW! | (0) | (1) | (25) | View Plans | ||
| Vyve Broadband | (0) | (1) | (14) | View Plans | ||
| Skyrunner Internet | (0) | (0) | (1) | View Plans | ||
| Frontier | (0) | (0) | (143) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Ripple Fiber | (0) | (0) | (0) | View Plans |
Greenville Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Greenville below, including the metrics used and how Greenville compares to the rest of South Carolina and nation.
| Metric
(hover for details)
|
Greenville | South Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Greenville that have a Fiber internet connection available to their home. | 63.56% | 70.02% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,559 Mbps | 3,075 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Greenville. | 7.2 | 6.3 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 11% | 11% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 89% | 88% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 74% | 71% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 75% | 73% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Greenville ISP Report Card & Digital Connectivity Index
The ISP Report Card in Greenville is B, which is better than other cities. The local demand for broadband internet connectivity in Greenville is high with a score of 61 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Greenville have done a good job meeting the needs of its residents.
The Greenville ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
89% of Greenville households have an internet connection despite having 98.42% availability. 74% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of Greenville residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Greenville?
- ISP Report Card: B+
- Digital Connectivity Index: 70 / 100
- ISP Report Card: B
- Digital Connectivity Index: 47 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: B
- Digital Connectivity Index: 50 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 51 / 100
- ISP Report Card: A
- Digital Connectivity Index: 72 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 73 / 100
How Much Speed does a Greenville Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Greenville is 2.5, which is smaller than the South Carolina average of 2.5 and smaller than the national average of 2.7. the Greenville area's average household income is $75,663 which is higher than the South Carolina average of $74,922 and about average for the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Greenville also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the South Carolina average of 15%. Additionally, 11% of residents work from home, which is lower than the 11% of residents in South Carolina who work from home. This and other factors you can see above show us that the community of Greenville has a high need for internet connectivity and speeds.
Compared to the rest of the country, Greenville households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 80% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Greenville?
EarthLink Fiber in Greenville, SC
Availability:
41.8%
Customer Rating:
(5)
Avg. Download Speed
4,578 Mbps
EarthLink offers Fiber service to 41.8% of Greenville homes. Across the city, EarthLink Fiber has speeds up to 4,578 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Greenville from EarthLink in terms of customer satisfaction.
AT&T Fiber in Greenville, SC
Availability:
41.8%
Customer Rating:
(544)
Avg. Download Speed
4,578 Mbps
AT&T offers Fiber service to 41.8% of Greenville homes. Across the city, AT&T Fiber has speeds up to 4,578 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Greenville from AT&T in terms of customer satisfaction.
West Carolina Tel Fiber in Greenville, SC
Availability:
9.9%
Customer Rating:
(6)
Avg. Download Speed
8,000 Mbps
West Carolina Tel offers Fiber service to 9.9% of Greenville homes. Across the city, West Carolina Tel Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Spectrum Fiber in Greenville, SC
Availability:
4.6%
Customer Rating:
(203)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 4.6% of Greenville homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Frontier Fiber in Greenville, SC
Availability:
4.0%
Customer Rating:
(110)
Avg. Download Speed
7,000 Mbps
Frontier Communications offers Fiber service to 4.0% of Greenville homes. Across the city, Frontier Fiber has speeds up to 7,000 Mbps
Lumos Networks Fiber in Greenville, SC
Availability:
3.4%
Customer Rating:
(24)
Avg. Download Speed
5,000 Mbps
Lumos Networks offers Fiber service to 3.4% of Greenville homes. Across the city, Lumos Networks Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
PRTC Fiber in Greenville, SC
Availability:
3.2%
Customer Rating:
(4)
Avg. Download Speed
1,000 Mbps
Piedmont Rural Telephone Cooperative offers Fiber service to 3.2% of Greenville homes. Across the city, PRTC Fiber has speeds up to 1,000 Mbps
Ripple Fiber in Greenville, SC
Availability:
2.9%
Customer Rating:
(1)
Avg. Download Speed
2,000 Mbps
Ripple Fiber offers Fiber service to 2.9% of Greenville homes. Across the city, Ripple Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
WOW! Fiber in Greenville, SC
Availability:
2.5%
Customer Rating:
(1)
Avg. Download Speed
5,000 Mbps
WOW! offers Fiber service to 2.5% of Greenville homes. Across the city, WOW! Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Which Cable Internet Providers are Available in Greenville?
Spectrum Cable in Greenville, SC
Availability:
88.5%
Customer Rating:
(1,618)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 88.5% of Greenville homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Vyve Broadband Cable in Greenville, SC
Availability:
5.8%
Customer Rating:
(13)
Avg. Download Speed
1,000 Mbps
Vyve Broadband offers Cable service to 5.8% of Greenville homes. Across the city, Vyve Broadband Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Greenville?
EarthLink DSL in Greenville, SC
Availability:
75.9%
Customer Rating:
(4)
Avg. Download Speed
61 Mbps
EarthLink offers DSL service to 75.9% of Greenville homes. Across the city, EarthLink DSL has speeds up to 61 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Greenville from EarthLink in terms of customer satisfaction.
AT&T DSL in Greenville, SC
Availability:
75.9%
Customer Rating:
(304)
Avg. Download Speed
61 Mbps
AT&T offers DSL service to 75.9% of Greenville homes. Across the city, AT&T DSL has speeds up to 61 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Greenville from AT&T in terms of customer satisfaction.
Frontier DSL in Greenville, SC
Availability:
4.6%
Customer Rating:
(46)
Avg. Download Speed
24 Mbps
Frontier Communications offers DSL service to 4.6% of Greenville homes. Across the city, Frontier DSL has speeds up to 24 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the city. Frontier DSL is rated lower than other types of internet service available in Greenville from Frontier in terms of customer satisfaction.
PRTC DSL in Greenville, SC
Availability:
1.3%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Piedmont Rural Telephone Cooperative offers DSL service to 1.3% of Greenville homes. Across the city, PRTC DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Greenville?
T-Mobile Home Internet Fixed Wireless in Greenville, SC
Availability:
95.5%
Customer Rating:
(0)
Avg. Download Speed
64 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 95.5% of Greenville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
EarthLink Fixed Wireless in Greenville, SC
Availability:
76.4%
Customer Rating:
(0)
Avg. Download Speed
42 Mbps
EarthLink offers Fixed Wireless service to 76.4% of Greenville homes. Across the city, EarthLink Fixed Wireless has speeds up to 42 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.8 Mbps throughout the city.
AT&T Fixed Wireless in Greenville, SC
Availability:
76.4%
Customer Rating:
(0)
Avg. Download Speed
42 Mbps
AT&T offers Fixed Wireless service to 76.4% of Greenville homes. Across the city, AT&T Fixed Wireless has speeds up to 42 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.8 Mbps throughout the city.
Verizon Fixed Wireless in Greenville, SC
Availability:
70.2%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Verizon offers Fixed Wireless service to 70.2% of Greenville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Skyrunner Internet Fixed Wireless in Greenville, SC
Availability:
19.1%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
Skyrunner Internet offers Fixed Wireless service to 19.1% of Greenville homes. Across the city, Skyrunner Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which ISP Should You Choose in Greenville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Greenville is Verizon.
- The fastest internet provider should be West Carolina Tel. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Greenville is Verizon.
- HughesNet, Viasat, and T-Mobile Home Internet has the broadest coverage in Greenville, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Greenville compare to other cities with a similar population?
To see how Greenville stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Greenville's B ISP Report Card and 61 / 100 Digital Connectivity Index.
- ISP Report Card: B-
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 65 / 100
- ISP Report Card: C
- Digital Connectivity Index: 67 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 72 / 100
- ISP Report Card: C
- Digital Connectivity Index: 74 / 100
- ISP Report Card: B
- Digital Connectivity Index: 58 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 68 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in South Carolina
Customer Reviews
Lewis R
AT&T Fiber
January 18, 2026 I have never had an issue with the AT&T technical service or setup. However, anytime there is a dispute with billing, AT&T is a nightmare to deal with. It seems that they go out of their way to make it as hard as possible to get a resolution. You will get bounced around through several levels of customer service and supervisors/managers. No one seems to be tracking your previous complaints, so you have to tell and retell the account of your situation to each new person you talk to. It is very frustrating to deal with.
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Mary S
Spectrum Fiber
January 01, 2026 I've been using a fiber internet provider for over a year now, and the experience has been excellent. The speeds are consistently fast, even during peak hours, which is great for streaming, video calls, and remote work. I also appreciate the reliable uptime—outages are rare and quickly resolved. The installation was smooth, and customer service has been responsive when I’ve had questions. Overall, it's a solid choice if fiber is available in your area.
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A Greer, SC Customer
Spectrum Cable
December 19, 2025 The thing I dislike most is the promotional pricing. Finding what the true price will be is very difficult to get from Spectrum. Also, their upload speed is terrible and they will not improve this unless you are a business customer.
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A Blythewood, SC Customer
AT&T Fiber
December 11, 2025 I pay for 2Gig fiber from AT&T and the internet service itself has been great. In the year I've had it I've only had 1 or 2 examples of outages that were resolved quickly. The only real issues I've had were with the installation. The AT&T installer that originally ran the fiber to my home did so in a manner that was inappropriate, that resulted in that fiber line failing. AT&T did promptly replace this line free of charge, but it was definitely inconvenient.
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Lana A
Verizon Fixed Wireless
November 24, 2025 I used to have Earthlink which was through AT&T, and it was horrendous. The internet would constantly go out, and the customer service was a nightmare. I was on hold for hours only to be disconnected or for someone to not even know what I was asking. I thought that I had to have Earthlink when I moved into my current apartment because this was the provider that the apartment told us to use. We didn’t have a choice for the power/energy company, so I thought internet was the same. Once we eventually cancelled, after another terrible experience with customer service, we switched to Verizon. With my first responder discount and auto-pay enrolled, we only spent $50/month on internet. For Earthlink, we were spending about $120/month for much worse internet. Verizon has not had any outages since we’ve been with them. The internet is fast and reliable. I am so happy we switched. I would never recommend AT&T internet to ANYONE.
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