Best Internet Providers in Chapel Hill, NC
All 12 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Chapel Hill, NC
Chapel Hill has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Chapel Hill.
Ranks compare Chapel Hill with the 45 US major cities (500,000 to 999,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Chapel Hill, NC at a Glance
Chapel Hill Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
GFiber
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Chapel Hill ratings may vary and are shown below.
Who is the Best Internet Provider in Chapel Hill, NC?
Spectrum is the highest-rated internet provider in Chapel Hill based on 352 North Carolina customer reviews, and Google Fiber has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Chapel Hill?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Chapel Hill
- Google Fiber - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Frontier - fiber coverage map
- Spectrum - cable coverage map
- Lumos Networks - fiber coverage map
- Spectrum - fiber coverage map
- Brightspeed - fiber coverage map
- Verizon - fixed wireless coverage map
- Hotwire Communications - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Randolph Communications - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- Frontier - dsl coverage map
- Brightspeed - dsl coverage map
- River Street - fixed wireless coverage map
- Brightspeed - fixed wireless coverage map
How Chapel Hill Compares to Places Its Size
Chapel Hill's report card score is tied 8th of 45 and its connectivity index is tied 13th of 45.
| Measure | Chapel Hill | Rank among US major cities (500,000 to 999,999 people) | Orange County | North Carolina | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 86.7% | 8th of 45 | 82.5% | 78.0% | 71.5% | Bridgeport, CT (97.3%) |
| Average top speed | 5,539 Mbps | 9th of 45 | 5,731 Mbps | 3,577 Mbps | 3,486 Mbps | Chattanooga, TN (17,261 Mbps) |
| Providers at a typical address | 7.5 | Tied 26th of 45 | 8 | 7.3 | 7.1 | Albuquerque, NM (9.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | Tied 36th of 45 | 2.5 | 2.5 | 2.7 | Provo, UT (3.5) |
| Workers who work from home | 23% | 1st of 45 | 26% | 16% | 15% | Leads; next is Bridgeport, CT (20%) |
| Homes with a computer, tablet or phone | 97% | Tied 5th of 45 | 98% | 95% | 96% | Provo, UT (99%) |
| Homes with internet | 93% | Tied 7th of 45 | 93% | 91% | 91% | Colorado Springs, CO and Ogden, UT (95%) |
| Homes on fiber, cable or DSL | 80% | Tied 10th of 45 | 81% | 77% | 76% | Provo, UT (84%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 86% | 6th of 45 | 90% | 80% | 81% | Provo, UT (94%) |
| Median household income | $95,253 | 14th of 45 | $100,365 | $83,207 | $93,246 | Bridgeport, CT ($136,343) |
| Residents in school (6th grade to college) | 19% | Tied 3rd of 45 | 27% | 16% | 16% | Provo, UT (26%) |
Fiber reaches 86.7% of homes in Chapel Hill, against 82.5% across Orange County and 78.0% across North Carolina. Households in Chapel Hill are smaller than the US average (2.4 people against 2.7); 23% of workers work from home (US 15%); and the median household income is $95,253 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Chapel Hill
Which Fiber Internet Providers are Available in Chapel Hill?
Google Fiber in Chapel Hill, NC
Availability:
47.1%
Customer Rating:
(105)
Avg. Download Speed
7,686 Mbps
Google Fiber offers Fiber service to 47.1% of Chapel Hill homes. Across the city, Google Fiber is the only type of service available from the company, with speeds up to 7,686 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Google Fiber.
EarthLink Fiber in Chapel Hill, NC
Availability:
46.0%
Customer Rating:
(6)
Avg. Download Speed
4,845 Mbps
EarthLink offers Fiber service to 46.0% of Chapel Hill homes. Across the city, EarthLink Fiber has speeds up to 4,845 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Chapel Hill from EarthLink in terms of customer satisfaction.
AT&T Fiber in Chapel Hill, NC
Availability:
46.0%
Customer Rating:
(542)
Avg. Download Speed
4,845 Mbps
AT&T offers Fiber service to 46.0% of Chapel Hill homes. Across the city, AT&T Fiber has speeds up to 4,845 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Chapel Hill from AT&T in terms of customer satisfaction.
Frontier Fiber in Chapel Hill, NC
Availability:
26.0%
Customer Rating:
(119)
Avg. Download Speed
6,799 Mbps
Frontier Communications offers Fiber service to 26.0% of Chapel Hill homes. Across the city, Frontier Fiber has speeds up to 6,799 Mbps, with speeds from 300 Mpbs up to 7,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 7,000, with an average of 6,795 Mbps throughout the city. Frontier Fiber is rated about the same as other types of internet service available in Chapel Hill from Frontier in terms of customer satisfaction.
Spectrum Fiber in Chapel Hill, NC
Availability:
25.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 25.2% of Chapel Hill homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Brightspeed Fiber in Chapel Hill, NC
Availability:
10.9%
Customer Rating:
(31)
Avg. Download Speed
1,884 Mbps
Brightspeed offers Fiber service to 10.9% of Chapel Hill homes. Across the city, Brightspeed Fiber has speeds up to 1,884 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Chapel Hill from Brightspeed in terms of customer satisfaction.
Lumos Networks Fiber in Chapel Hill, NC
Availability:
6.1%
Customer Rating:
(27)
Avg. Download Speed
5,000 Mbps
Lumos Networks offers Fiber service to 6.1% of Chapel Hill homes. Across the city, Lumos Networks Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Hotwire Communications Fiber in Chapel Hill, NC
Availability:
2.8%
Customer Rating:
(11)
Avg. Download Speed
3,671 Mbps
Hotwire Communications offers Fiber service to 2.8% of Chapel Hill homes. Across the city, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 3,671 Mbps, with speeds from 1,200 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Hotwire Communications Fiber.
Randolph Communications Fiber in Chapel Hill, NC
Availability:
2.3%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Randolph Communications offers Fiber service to 2.3% of Chapel Hill homes. Across the city, Randolph Communications Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Chapel Hill?
T-Mobile Home Internet Fixed Wireless in Chapel Hill, NC
Availability:
89.8%
Customer Rating:
(342)
Avg. Download Speed
75 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.8% of Chapel Hill homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in Chapel Hill, NC
Availability:
88.2%
Customer Rating:
(362)
Avg. Download Speed
233 Mbps
Verizon offers Fixed Wireless service to 88.2% of Chapel Hill homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 233 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 18 Mbps throughout the city.
EarthLink Fixed Wireless in Chapel Hill, NC
Availability:
74.1%
Customer Rating:
(4)
Avg. Download Speed
34 Mbps
EarthLink offers Fixed Wireless service to 74.1% of Chapel Hill homes. Across the city, EarthLink Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
AT&T Fixed Wireless in Chapel Hill, NC
Availability:
74.1%
Customer Rating:
(205)
Avg. Download Speed
34 Mbps
AT&T offers Fixed Wireless service to 74.1% of Chapel Hill homes. Across the city, AT&T Fixed Wireless has speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 5.1 Mbps throughout the city.
River Street Fixed Wireless in Chapel Hill, NC
Availability:
4.4%
Customer Rating:
(1)
Avg. Download Speed
23 Mbps
River Street Networks offers Fixed Wireless service to 4.4% of Chapel Hill homes. Across the city, River Street Fixed Wireless is the only type of service available from the company, with speeds up to 23 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.7 Mbps throughout the city.
Brightspeed Fixed Wireless in Chapel Hill, NC
Availability:
1.4%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 1.4% of Chapel Hill homes. Across the city, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Which Cable Internet Providers are Available in Chapel Hill?
Spectrum Cable in Chapel Hill, NC
Availability:
88.3%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 88.3% of Chapel Hill homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Chapel Hill?
Frontier DSL in Chapel Hill, NC
Availability:
41.1%
Customer Rating:
(58)
Avg. Download Speed
24 Mbps
Frontier Communications offers DSL service to 41.1% of Chapel Hill homes. Across the city, Frontier DSL has speeds up to 24 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 1.7 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Chapel Hill from Frontier in terms of customer satisfaction.
Brightspeed DSL in Chapel Hill, NC
Availability:
19.6%
Customer Rating:
(43)
Avg. Download Speed
42 Mbps
Brightspeed offers DSL service to 19.6% of Chapel Hill homes. Across the city, Brightspeed DSL has speeds up to 42 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 100, with an average of 4.4 Mbps throughout the city. Brightspeed DSL is rated higher than other types of internet service available in Chapel Hill from Brightspeed in terms of customer satisfaction.
EarthLink DSL in Chapel Hill, NC
Availability:
17.9%
Customer Rating:
(5)
Avg. Download Speed
58 Mbps
EarthLink offers DSL service to 17.9% of Chapel Hill homes. Across the city, EarthLink DSL has speeds up to 58 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. EarthLink DSL is rated higher than other types of internet service available in Chapel Hill from EarthLink in terms of customer satisfaction.
AT&T DSL in Chapel Hill, NC
Availability:
17.9%
Customer Rating:
(304)
Avg. Download Speed
58 Mbps
AT&T offers DSL service to 17.9% of Chapel Hill homes. Across the city, AT&T DSL has speeds up to 58 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 12 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Chapel Hill from AT&T in terms of customer satisfaction.
Internet in Chapel Hill by Neighborhood and ZIP Code
Fiber reaches from 64.2% of homes in 27514 to 88.4% in 27517. Each row links to that place’s page.
Neighborhoods in Chapel Hill
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Downtown Chapel Hill | 3,630 | 47.0% | 5,679 Mbps | 9.1 | B+ | 76/100 |
ZIP codes in Chapel Hill
How Chapel Hill Compares to Nearby Places
The 10 places nearest to Chapel Hill that have their own pages are all within 14 miles. Among them, Morrisville has the most homes with fiber (94.7%) and Saxapahaw the fewest (62.7%); Chapel Hill has 86.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Chapel Hill metro area (this page) | 588,911 | 86.7% | 5,539 Mbps | 7.5 | B+ | 73/100 |
| Durham | 312,468 | 90.6% | 6,637 Mbps | 7.9 | A- | 75/100 |
| Morrisville | 43,722 | 94.7% | 7,394 Mbps | 8.4 | A- | 88/100 |
| Hillsborough | 29,040 | 92.7% | 4,371 Mbps | 6.8 | B+ | 82/100 |
| Carrboro | 22,354 | 92.1% | 6,795 Mbps | 9.4 | A- | 78/100 |
| Pittsboro | 21,408 | 94.3% | 2,351 Mbps | 6.7 | B+ | 65/100 |
| Saxapahaw | 1,673 | 62.7% | 3,259 Mbps | 7.2 | B | 67/100 |
| Orange Grove | 681 | 96.8% | 4,839 Mbps | 6.7 | B+ | 53/100 |
| Fearrington | 565 | 97.3% | 2,169 Mbps | 8.4 | A- | 87/100 |
| Bynum | 458 | 100.0% | 3,087 Mbps | 8.1 | A | 77/100 |
| Schley | 284 | 100.0% | 5,000 Mbps | 6.2 | A- | 68/100 |
Who is the Fastest Internet Provider in Chapel Hill?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Google Fiber should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Chapel Hill
| Google Fiber | 8,000 |
|---|---|
| Hotwire Communications | 8,000 |
| Frontier Communications | 7,000 |
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Lumos Networks | 5,000 |
| Brightspeed | 2,000 |
| Spectrum | 1,000 |
| Verizon | 1,000 |
| Randolph Communications | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| River Street Networks | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Chapel Hill. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Chapel Hill Internet Providers
Based on 352 reviews from North Carolina internet customers, Spectrum is the best internet service provider for Chapel Hill residents. Spectrum was rated at an average of 3.35 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in North Carolina, with 4.00 out of 5 stars and 83.4% coverage in Chapel Hill.
At a national level, based on 4579 national reviews for any of the providers listed above, Google Fiber is rated higher than any other provider, with a rating of 4.23 out of 5.
Local, State, and National Ratings for all Chapel Hill Internet Providers
The table below shows average customer ratings from customers in Chapel Hill, North Carolina, and customers throughout the country.
| ISP / Tech Type | Chapel Hill Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (214) | (1949) | View Plans | ||
| AT&T | (1) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| GFiber | (0) | (6) | (105) | View Plans | ||
| Hotwire Communications | (0) | (3) | (15) | View Plans | ||
| Lumos Networks | (0) | (23) | (28) | View Plans | ||
| Randolph Communications | (0) | (3) | (3) | View Plans | ||
| River Street | (0) |  (1) |  (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Chapel Hill
Based on data reported by Chapel Hill ISPs to the FCC, the fastest speeds in the city are available through Google Fiber. The company offers speeds up to 8,000 Mbps in Chapel Hill. Therefore, the average customer can get up to 7,676 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Chapel Hill Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum |  (2) | (214) | (1949) | View Plans | ||
| AT&T | (1) | (59) | (1051) | View Plans | ||
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| GFiber | (0) | (6) | (105) | View Plans | ||
| Hotwire Communications | (0) | (3) | (15) | View Plans | ||
| Lumos Networks | (0) | (23) | (28) | View Plans | ||
| Randolph Communications | (0) | (3) | (3) | View Plans | ||
| River Street | (0) | (1) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Chapel Hill?
Of the providers in Chapel Hill, customers rate EarthLink the best for price. Data comes from customers rating their satisfaction with pricing: in Chapel Hill where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
EarthLink is rated 3.00 out of 5 for price, which is lower than the average across all internet providers in the country. Frontier Communications is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Chapel Hill, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Chapel Hill
| ISP / Tech Type | Chapel Hill Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Brightspeed | (0) | (17) | (76) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| GFiber | (0) | (6) | (105) | View Plans | ||
| Hotwire Communications | (0) | (3) | (15) | View Plans | ||
| Lumos Networks | (0) | (23) | (28) | View Plans | ||
| Randolph Communications | (0) | (3) | (3) | View Plans | ||
| River Street | (0) | (1) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| AT&T | (1) | (59) | (1051) | View Plans | ||
| Spectrum | (2) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
A Chapel Hill, NC Customer
AT&T Fixed Wireless
September 06, 2025 A Chapel Hill, NC Customer
Spectrum Cable
May 20, 2023 A Chapel Hill, NC Customer
Spectrum Cable
January 21, 2023 ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
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Which ISP Should You Choose in Chapel Hill?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Chapel Hill is Spectrum.
- The fastest internet provider should be Google Fiber. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Chapel Hill is EarthLink.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Chapel Hill, available to 93.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.