7 Best Internet Providers in Herlong, Jacksonville, FL
Find internet availability by address in Herlong, Jacksonville, FL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Herlong ISP Report Card | Business Internet in Herlong
| Herlong ISP Report Card | A | |
| Download Speed for Most Households | 4,495 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real Herlong Customer Ratings | 2 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Herlong has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Herlong.
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Herlong has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Herlong.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
XFINITY
Connection
Customer Rating
Cable
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Sparklight
Connection
Customer Rating
Fiber
Above are the top 4 providers in Herlong, Jacksonville, FL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Herlong ratings may vary and are shown below.
Who is the Best Internet Provider in Herlong, Jacksonville, FL?
EarthLink is the best internet provider in Herlong based on Jacksonville customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, EarthLink had the best reviews at the local, state, and national levels versus all available providers in Herlong, making it a solid recommendation among providers with reviews. EarthLink is an option for 100.00% of the neighborhood.
or call 1-877-418-2092
The chart and table below show average customer ratings from customers in Herlong, Florida, and customers throughout the country.
Top Rated Internet Providers in Herlong
Local, State, and National Ratings for all Herlong Internet Providers
| ISP / Tech Type | Herlong Overall | Florida Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (179) | (2164) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (77) | (924) | View Plans | ||
| Hotwire Communications | (0) | (9) | (14) | View Plans | ||
| Verizon | (0) | (20) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (284) | View Plans | ||
| Viasat | (0) | (2) | (11) | View Plans | ||
| Sparklight | (0) | (0) | (73) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Based on 305 reviews from Jacksonville internet customers, EarthLink is the best internet service provider for Herlong residents. EarthLink was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Jacksonville, with 3.87 out of 5 stars and 100.0% coverage in Herlong.
At a national level, based on 4223 national reviews for any of the providers listed above, Hotwire Communications is rated higher than any other provider, with a rating of 3.70 out of 5.
Which Providers are Available at my Home in Herlong?
a different provider.

Internet Availability Key
Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Herlong?
According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by EarthLink. On the other hand, based on data provided by the internet providers to the FCC, Sparklight should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Herlong
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Sparklight | 7,000 Mbps | ||
| Hotwire Communications | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Herlong
| ISP / Tech Type | Herlong Speed | Florida Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (179) | (2164) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (77) | (924) | View Plans | ||
| Hotwire Communications | (0) | (9) | (14) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (284) | View Plans | ||
| Verizon | (0) | (20) | (723) | View Plans | ||
| Viasat | (0) | (2) | (11) | View Plans | ||
| Sparklight | (0) | (0) | (73) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Based on data reported by Herlong ISPs to the FCC, the fastest speeds in the neighborhood are available through Sparklight. The company offers speeds up to 7,000 Mbps in Herlong. Therefore, the average customer can get up to 7,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with EarthLink. This indicates EarthLink reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Herlong?
Jacksonville customers rate AT&T as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 3.71 out of 5, which is much lower than the average across all internet providers in the country. Hotwire Communications is rated in second place for affordability by the company’s Herlong customers with an average price rating of 3.67 out of 5.
The chart and graph below show how customers in Herlong, Jacksonville, and the United States rated the affordability of their internet service.
Rated Affordability in Herlong
| ISP / Tech Type | Herlong Affordability | Florida Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (2) | (179) | (2164) | View Plans | ||
| AT&T | (0) | (77) | (924) | View Plans | ||
| Hotwire Communications | (0) | (9) | (14) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (284) | View Plans | ||
| Verizon | (0) | (20) | (723) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Viasat | (0) | (2) | (11) | View Plans | ||
| Sparklight | (0) | (0) | (73) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans |
Herlong Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Herlong below, including the metrics used and how Herlong compares to the rest of Jacksonville and nation.
| Metric
(hover for details)
|
Herlong | Florida | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Herlong that have a Fiber internet connection available to their home. | 100.00% | 82.38% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,495 Mbps | 4,440 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Herlong. | 7.6 | 7.6 | 6.8 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.3 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 6% | 16% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 100% | 96% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 97% | 92% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 79% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 79% | 76% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Herlong ISP Report Card & Digital Connectivity Index
The ISP Report Card in Herlong is A, which is better than other neighborhoods. The local demand for broadband internet connectivity in Herlong is high with a score of 78 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Herlong have done a good job meeting the needs of its residents.
The Herlong ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
97% of Herlong households have an internet connection despite having 100.00% availability. 79% of households have fiber, cable, or DSL, 14% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 79% of households have a broadband connection such as fiber, cable or DSL available to their home, 79% subscribe to it. A large amount of Herlong residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Herlong?
- ISP Report Card: A-
- Digital Connectivity Index: 54 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 51 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 78 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 45 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 51 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 64 / 100
How Much Speed does a Herlong Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Herlong is 3.3, which is larger than the Jacksonville average of 2.6 and larger than the national average of 2.7. Herlong's average household income is $48,896 which is much lower than the Jacksonville average of $87,967 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Herlong also has 18% of its population enrolled in school between the 6th grade and college level, this is higher than the Jacksonville average of 15%. Additionally, 6% of residents work from home, which is lower than the 16% of residents in Jacksonville who work from home. This and other factors you can see above show us that the community of Herlong has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Herlong households are much more technology-engaged. 100% of households have some sort of computing device, 79% have desktops or laptops in the home, and 100% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Herlong?
EarthLink Fiber in Herlong, Jacksonville, FL
EarthLink offers Fiber service to 100.0% of Herlong homes. Across the neighborhood, EarthLink Fiber has speeds up to 3,703 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Herlong from EarthLink in terms of customer satisfaction.
AT&T Fiber in Herlong, Jacksonville, FL
AT&T offers Fiber service to 100.0% of Herlong homes. Across the neighborhood, AT&T Fiber has speeds up to 3,703 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Herlong from AT&T in terms of customer satisfaction.
Sparklight Fiber in Herlong, Jacksonville, FL
Sparklight offers Fiber service to 18.5% of Herlong homes. Across the neighborhood, Sparklight Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
Hotwire Communications Fiber in Herlong, Jacksonville, FL
Hotwire Communications offers Fiber service to 10.2% of Herlong homes. Across the neighborhood, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Which Cable Internet Providers are Available in Herlong?
XFINITY Cable in Herlong, Jacksonville, FL
XFINITY from Comcast offers Cable service to 100.0% of Herlong homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,416 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 93 Mbps throughout the neighborhood.
Which DSL Internet Providers are Available in Herlong?
EarthLink DSL in Herlong, Jacksonville, FL
EarthLink offers DSL service to 62.8% of Herlong homes. Across the neighborhood, EarthLink DSL has speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. EarthLink DSL is rated the same as other types of internet service available in Herlong from EarthLink in terms of customer satisfaction.
AT&T DSL in Herlong, Jacksonville, FL
AT&T offers DSL service to 62.8% of Herlong homes. Across the neighborhood, AT&T DSL has speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Herlong from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Herlong?
T-Mobile Home Internet Fixed Wireless in Herlong, Jacksonville, FL
T-Mobile Home Internet offers Fixed Wireless service to 100.0% of Herlong homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.1 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Herlong, Jacksonville, FL
EarthLink offers Fixed Wireless service to 80.3% of Herlong homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 25 Mbps
AT&T Fixed Wireless in Herlong, Jacksonville, FL
AT&T offers Fixed Wireless service to 80.3% of Herlong homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 25 Mbps
Verizon Fixed Wireless in Herlong, Jacksonville, FL
Verizon offers Fixed Wireless service to 48.6% of Herlong homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Herlong?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Herlong is EarthLink.
- The fastest internet provider should be Sparklight. Considering speed for the money and reliability in speeds, EarthLink may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Herlong is AT&T.
- AT&T, EarthLink, HughesNet, T-Mobile Home Internet, Viasat, and XFINITY from Comcast has the broadest coverage in Herlong, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Herlong compare to other cities with a similar population?
To see how Herlong stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Herlong's A ISP Report Card and 78 / 100 Digital Connectivity Index.
- ISP Report Card: B-
- Digital Connectivity Index: 85 / 100
- ISP Report Card: B
- Digital Connectivity Index: 34 / 100
- ISP Report Card: A
- Digital Connectivity Index: 84 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 79 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 32 / 100
- ISP Report Card: A+
- Digital Connectivity Index: 43 / 100
- ISP Report Card: A
- Digital Connectivity Index: 70 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 68 / 100
- ISP Report Card: A
- Digital Connectivity Index: 73 / 100
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