Best Internet Providers in Jacksonville Heights West, Jacksonville, FL
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jacksonville Heights West, Jacksonville, FL
Jacksonville Heights West has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Jacksonville Heights West.
Ranks compare Jacksonville Heights West with the 108 neighborhoods in Jacksonville.
The Best Internet in Jacksonville Heights West, Jacksonville, FL at a Glance
Jacksonville Heights West Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Hotwire Communications
Connection
Customer Rating
Fiber
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jacksonville Heights West ratings may vary and are shown below.
Who is the Best Internet Provider in Jacksonville Heights West, Jacksonville, FL?
AT&T is the highest-rated internet provider in Jacksonville Heights West based on 343 Florida customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Jacksonville Heights West?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jacksonville Heights West, Jacksonville
- Hotwire Communications - fiber coverage map
- XFINITY - cable coverage map
- Sparklight - fiber coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Verizon - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- T-Mobile Home Internet - fixed wireless coverage map
How Jacksonville Heights West Compares to the Rest of Jacksonville
Jacksonville Heights West's report card score is tied 55th of 108 and its connectivity index is tied 65th of 108.
| Measure | Jacksonville Heights West | Rank among neighborhoods in Jacksonville | Jacksonville | Duval County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 87.1% | 52nd of 108 | 83.0% | 81.4% | 71.5% | Beacon Hills and Harbour and East Arlington and 5 more (100.0%) |
| Average top speed | 3,950 Mbps | 72nd of 108 | 4,135 Mbps | 4,325 Mbps | 3,486 Mbps | Downtown Jacksonville (6,022 Mbps) |
| Providers at a typical address | 8.3 | Tied 38th of 108 | 7.9 | 8 | 7.1 | Craven (10.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | Tied 31st of 108 | 2.6 | 2.5 | 2.7 | Turtle Creek (3.4) |
| Workers who work from home | 20% | Tied 20th of 108 | 18% | 16% | 15% | Julington Creek (33%) |
| Homes with a computer, tablet or phone | 98% | Tied 30th of 108 | 97% | 97% | 96% | 11 places at 100% |
| Homes with internet | 88% | Tied 77th of 108 | 93% | 91% | 91% | Del Rio and Fort Caroline Shores and 2 more (99%) |
| Homes on fiber, cable or DSL | 64% | Tied 83rd of 108 | 77% | 75% | 76% | Fort Caroline Shores and Julington Creek (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 70% | Tied 84th of 108 | 84% | 81% | 81% | Cobblestone (97%) |
| Median household income | $75,711 | 42nd of 108 | $91,089 | $78,920 | $93,246 | Miramar ($163,410) |
| Residents in school (6th grade to college) | 14% | Tied 48th of 108 | 15% | 15% | 16% | Sans Pareil (53%) |
Fiber reaches 87.1% of homes in Jacksonville Heights West, against 83.0% across Jacksonville and 81.4% across Duval County. Households in Jacksonville Heights West are smaller than the US average (2.6 people against 2.7); 20% of workers work from home (US 15%); and the median household income is $75,711 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jacksonville Heights West
Which Fiber Internet Providers are Available in Jacksonville Heights West?
Hotwire Communications Fiber in Jacksonville Heights West, Jacksonville, FL
Availability:
53.4%
Customer Rating:
(11)
Avg. Download Speed
5,000 Mbps
Hotwire Communications offers Fiber service to 53.4% of Jacksonville Heights West homes. Across the neighborhood, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
EarthLink Fiber in Jacksonville Heights West, Jacksonville, FL
Availability:
51.5%
Customer Rating:
(6)
Avg. Download Speed
2,383 Mbps
EarthLink offers Fiber service to 51.5% of Jacksonville Heights West homes. Across the neighborhood, EarthLink Fiber has speeds up to 2,383 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Jacksonville Heights West from EarthLink in terms of customer satisfaction.
AT&T Fiber in Jacksonville Heights West, Jacksonville, FL
Availability:
51.5%
Customer Rating:
(542)
Avg. Download Speed
2,383 Mbps
AT&T offers Fiber service to 51.5% of Jacksonville Heights West homes. Across the neighborhood, AT&T Fiber has speeds up to 2,383 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Jacksonville Heights West from AT&T in terms of customer satisfaction.
Sparklight Fiber in Jacksonville Heights West, Jacksonville, FL
Availability:
17.8%
Customer Rating:
(23)
Avg. Download Speed
7,000 Mbps
Sparklight offers Fiber service to 17.8% of Jacksonville Heights West homes. Across the neighborhood, Sparklight Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jacksonville Heights West?
Verizon Fixed Wireless in Jacksonville Heights West, Jacksonville, FL
Availability:
95.9%
Customer Rating:
(362)
Avg. Download Speed
287 Mbps
Verizon offers Fixed Wireless service to 95.9% of Jacksonville Heights West homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 287 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the neighborhood.
T-Mobile Home Internet Fixed Wireless in Jacksonville Heights West, Jacksonville, FL
Availability:
94.4%
Customer Rating:
(342)
Avg. Download Speed
54 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.4% of Jacksonville Heights West homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Jacksonville Heights West, Jacksonville, FL
Availability:
93.0%
Customer Rating:
(4)
Avg. Download Speed
71 Mbps
EarthLink offers Fixed Wireless service to 93.0% of Jacksonville Heights West homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 71 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Jacksonville Heights West, Jacksonville, FL
Availability:
93.0%
Customer Rating:
(205)
Avg. Download Speed
71 Mbps
AT&T offers Fixed Wireless service to 93.0% of Jacksonville Heights West homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 71 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Jacksonville Heights West?
XFINITY Cable in Jacksonville Heights West, Jacksonville, FL
Availability:
96.4%
Customer Rating:
(2077)
Avg. Download Speed
1,972 Mbps
XFINITY from Comcast offers Cable service to 96.4% of Jacksonville Heights West homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,972 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 242 Mbps throughout the neighborhood.
Which DSL Internet Providers are Available in Jacksonville Heights West?
EarthLink DSL in Jacksonville Heights West, Jacksonville, FL
Availability:
80.8%
Customer Rating:
(5)
Avg. Download Speed
79 Mbps
EarthLink offers DSL service to 80.8% of Jacksonville Heights West homes. Across the neighborhood, EarthLink DSL has speeds up to 79 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Jacksonville Heights West from EarthLink in terms of customer satisfaction.
AT&T DSL in Jacksonville Heights West, Jacksonville, FL
Availability:
80.8%
Customer Rating:
(304)
Avg. Download Speed
79 Mbps
AT&T offers DSL service to 80.8% of Jacksonville Heights West homes. Across the neighborhood, AT&T DSL has speeds up to 79 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 15 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Jacksonville Heights West from AT&T in terms of customer satisfaction.
How Jacksonville Heights West Compares to Its Neighbors
The 10 neighborhoods nearest to Jacksonville Heights West that have their own pages are all within 4 miles. Among them, Herlong has the most homes with fiber (100.0%) and Jacksonville Heights South the fewest (63.1%); Jacksonville Heights West has 87.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jacksonville Heights West (this page) | 5,438 | 87.1% | 3,950 Mbps | 8.3 | B+ | 59/100 |
| Chimney Lakes | 18,284 | 99.5% | 4,622 Mbps | 8.7 | A | 76/100 |
| Jacksonville Heights | 14,174 | 92.7% | 5,031 Mbps | 7.5 | A- | 47/100 |
| Normandy Estates | 7,337 | 80.3% | 4,881 Mbps | 8.1 | B+ | 59/100 |
| Crystal Springs | 7,070 | 79.3% | 3,760 Mbps | 8 | B+ | 81/100 |
| Jacksonville Farms-Terrace | 6,669 | 96.0% | 3,176 Mbps | 7.7 | A- | 79/100 |
| Normandy Manor | 6,285 | 84.4% | 4,467 Mbps | 8.6 | B+ | 60/100 |
| Jacksonville Heights South | 5,855 | 63.1% | 3,733 Mbps | 8.2 | B | 79/100 |
| McGirts Creek | 5,080 | 99.4% | 4,891 Mbps | 8.5 | A | 77/100 |
| Settlers Landing | 4,688 | 95.6% | 4,867 Mbps | 8.9 | A- | 80/100 |
| Herlong | 4,117 | 100.0% | 3,923 Mbps | 7.9 | A | 63/100 |
Who is the Fastest Internet Provider in Jacksonville Heights West?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Hotwire Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jacksonville Heights West
| Sparklight | 7,000 |
|---|---|
| AT&T | 5,000 |
| EarthLink | 5,000 |
| Hotwire Communications | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jacksonville Heights West. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jacksonville Heights West Internet Providers
Based on 343 reviews from Florida internet customers, AT&T is the best internet service provider for Jacksonville Heights West residents. AT&T was rated at an average of 3.86 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Florida, with 3.92 out of 5 stars and 95.9% coverage in Jacksonville Heights West.
At a national level, based on 4700 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jacksonville Heights West Internet Providers
The table below shows average customer ratings from customers in Jacksonville Heights West, Florida, and customers throughout the country.
| ISP / Tech Type | Jacksonville Heights West Overall | Florida Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) | (88) | (1051) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) |  (2) |  (12) | View Plans | ||
| XFINITY | (3) | (198) | (2379) | View Plans | ||
| Sparklight | (0) | (0) | (82) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Jacksonville Heights West
Based on data reported by Jacksonville Heights West ISPs to the FCC, the fastest speeds in the neighborhood are available through Hotwire Communications. The company offers speeds up to 5,000 Mbps in Jacksonville Heights West. Therefore, the average customer can get up to 5,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jacksonville Heights West Speed | Florida Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (88) | (1051) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| XFINITY | (3) | (198) | (2379) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) |  (2) | (12) | View Plans | ||
| Sparklight | (0) | (0) | (82) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Jacksonville Heights West?
Of the providers in Jacksonville Heights West, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Jacksonville Heights West where enough of them have reviewed a provider, otherwise across Florida or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 3.65 out of 5 for price, which is similar to the average across all internet providers in the country. Hotwire Communications is rated second for affordability, with an average price rating of 3.70 out of 5.
The table below shows how customers in Jacksonville Heights West, Florida, and the United States rated the affordability of their internet service.
Rated Affordability in Jacksonville Heights West
| ISP / Tech Type | Jacksonville Heights West Affordability | Florida Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| AT&T | (0) | (88) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (2) | (12) | View Plans | ||
| XFINITY | (3) | (198) | (2379) | View Plans | ||
| Sparklight | (0) | (0) | (82) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Florida
Customer Reviews
Jim
Wire 3
November 12, 2026 I have been trying for MONTHS to get service from Wire3 and it has been a nightmare. I kept asking for an installation date and today I find out that my property is listed as private property and they need to get permission from someone to install the service. Two things. 1.) Why was I not told that a long time ago, I would have made sure it was taken care of. I have lived here for over 14 years and I am 1000% sure they would not have an issue with me having Wire3 Internet. 2.) I have a wired cable service into my apartment so Wire3 could very easily follow the same line in and I would have service. Why do they need to get permission to do something someone else has already done? I cancelled the installation, not that it matters because I probably would never have receive an installation date anyway.
Don
Wire 3 Fiber
October 28, 2026 Very fast installation. Seems to be working great, no issues.
Sabi
Lumos Networks
October 22, 2026 THE SCUMBAG WITH TEXAS TAG#K20-6544 WAITED UNTIL I LEFT MY HOME, THEN HE CAME INTO MY YARD AND SPRAYED IT UP WITH ORANGE SHIT. NO, COURTESY. I SAW HIM ON MY CAMERA, AND WHEN I CAME BACK, HE JUMPED INTO HIS VEHICLE AND TOOK OFF...SOME SHADY BULLSHIT! STAY OFF MY F#*KING LAWN! YOU HAVE NO RIGHT TO BE IN MY YARD WITHOUT NOTIFYING ME! ROTTEN PRACTICE. GO DICK YOUR F#@KING CEO LAWN UP.
Richard
Blue Stream Fiber
October 16, 2026 Since our Kings Point of Delray switched to Blue Stream there have been daily buffers, loss of channels, problems with turning tv on and finding right way to go to the channels and many other issues. I would never sign up with Blue Stream Fiber again if I had a choice.
Ren F
WOW
October 08, 2026 I lose internet every single day, and even though it's usually for under 20 minutes, it still means I have to drop my streaming device, close WOW, reconnect, and try to find my stream and start it back up. I don't think that expecting service for 24 hours a day is such a big ask.
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Which ISP Should You Choose in Jacksonville Heights West?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jacksonville Heights West is AT&T.
- The fastest internet provider should be Hotwire Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jacksonville Heights West is AT&T.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Jacksonville Heights West, available to 96.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.