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5 Best Internet Providers in Highland, Rochester, NY

Find internet availability by address in Highland, Rochester, NY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Highland ISP Report Card | Business Internet in Highland

Highland ISP Report at a Glance
ISP grade Highland ISP Report Card C+
Average speed Download Speed for Most Households 6,219 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Highland Customer Ratings 2

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Highland has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Highland.

Highland overview

Highland has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Highland.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

77.1%

Customer Rating:

3.3 of 5 stars

(1,936)

View Plans

1-877-411-1381 Price: $30.00 - $120.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Highland.

Max Download Speed InfoCalculated from the maximum speeds available to most Highland residents, weighted by user distribution.

Customer Rating

Cable

77.1%

1,000 Mbps

1,000 Mbps

Cable: 3.2 of 5 stars

(1,618)

Greenlight Networks

Greenlight Networks logo

Availability:

49.0%

Customer Rating:

5.0 of 5 stars

(5)

View Plans

Price: $55.00 - $150.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Highland.

Max Download Speed InfoCalculated from the maximum speeds available to most Highland residents, weighted by user distribution.

Customer Rating

Fiber

49.0%

8,000 Mbps

8,000 Mbps

Fiber: 5.0 of 5 stars

(5)

Frontier

Frontier logo

Availability:

26.1%

Customer Rating:

3.4 of 5 stars

(166)

View Plans

1-877-361-2072 Price: $44.99 - $134.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Highland.

Max Download Speed InfoCalculated from the maximum speeds available to most Highland residents, weighted by user distribution.

Customer Rating

Fiber

13.5%

7,000 Mbps

7,000 Mbps

Fiber: 3.8 of 5 stars

(110)

DSL

12.5%

10 Mbps

10 Mbps

DSL: 2.5 of 5 stars

(46)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

77.0%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Highland.

Max Download Speed InfoCalculated from the maximum speeds available to most Highland residents, weighted by user distribution.

Customer Rating

Fixed Wireless

77.0%

75 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Highland, Rochester, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.


Verizon

Verizon logo

Availability:

65.1%

Customer Rating:

3.8 of 5 stars

(811)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Highland.

Max Download Speed InfoCalculated from the maximum speeds available to most Highland residents, weighted by user distribution.

Customer Rating

Fixed Wireless

65.1%

380 Mbps

1,000 Mbps

Wireless: 3.7 of 5 stars

(170)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Highland residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Highland ratings may vary and are shown below.

Who is the Best Internet Provider in Highland, Rochester, NY?

Greenlight Networks is the highest-rated internet provider in Highland based on 378 Rochester customer reviews, and Greenlight Networks has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Highland, New York, and customers throughout the country.

Top Rated Internet Providers in Highland


Spectrum3.073.28
Greenlight Networks5.005.00
T-Mobile Home Internet4.134.04
Frontier4.003.39
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Highland Internet Providers

ISP / Tech TypeHighland OverallNew York OverallNational OverallFor Service
Spectrum (2) (177) (1738)View Plans
Greenlight Networks (0) (5) (5)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Frontier (0) (2) (143)View Plans
Verizon (0) (177) (723)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on 378 reviews from Rochester internet customers, Greenlight Networks is the best internet service provider for Highland residents. Greenlight Networks was rated at an average of 5.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Rochester, with 4.13 out of 5 stars and 77.0% coverage in Highland.

At a national level, based on 2922 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 5.00 out of 5.

Which Providers are Available at my Home in Highland?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Highland, Rochester, NY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Highland?

Based on both FCC data and unbiased customer ratings in Highland, the fastest internet in the neighborhood comes from Greenlight Networks.

Data Reported to FCC by ISPs: Average Maximum Available in Highland

Max Advertised Speed in Highland, Rochester, NY


ISP / Tech TypeMax Advertised Speed
Greenlight Networks8,000 Mbps
Frontier Communications7,000 Mbps
Verizon1,000 Mbps
Spectrum1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Highland


Spectrum3.443.61
Greenlight Networks5.005.00
Verizon4.164.00
T-Mobile Home Internet4.063.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHighland SpeedNew York SpeedNational SpeedFor Service
Spectrum (2) (177) (1738)View Plans
Greenlight Networks (0) (5) (5)View Plans
Verizon (0) (177) (723)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Frontier (0) (2) (143)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Based on data reported by Highland ISPs to the FCC, the fastest speeds in the neighborhood are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Highland. Therefore, the average customer can get up to 8,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Greenlight Networks. This indicates Greenlight Networks reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Highland?

Rochester customers rate Greenlight Networks as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Greenlight Networks received a local rating of 4.60 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Highland customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Highland, Rochester, and the United States rated the affordability of their internet service.

Rated Affordability in Highland


Spectrum2.712.91
Greenlight Networks4.604.60
T-Mobile Home Internet4.004.11
Frontier3.503.37
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeHighland AffordabilityNew York AffordabilityNational AffordabilityFor Service
Spectrum (2) (177) (1738)View Plans
Greenlight Networks (0) (5) (5)View Plans
T-Mobile Home Internet (0) (16) (284)View Plans
Frontier (0) (2) (143)View Plans
Verizon (0) (177) (723)View Plans
HughesNet (0) (1) (18)View Plans
Viasat (0) (0) (11)View Plans

Highland Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Highland below, including the metrics used and how Highland compares to the rest of Rochester and nation.

Highland ISP Report Card: C+
Metric

(hover for details)
Highland New York USA
58.89% 67.90% 67.25%
6,219 Mbps 4,973 Mbps 3,293 Mbps
3.8 4.4 6.8

 

Highland Digital Connectivity Index: 72 / 100
Metric

(hover for details)
Highland New York USA
1.8 2.4 2.7
19% 13% 14%
95% 94% 95%
96% 89% 90%
85% 77% 75%
111% 79% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Highland ISP Report Card & Digital Connectivity Index

The ISP Report Card in Highland is C+, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Highland is high with a score of 72 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Highland have done a good job meeting the needs of its residents.

The Highland ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

96% of Highland households have an internet connection while having 77.10% availability. 85% of households have fiber, cable, or DSL, 1% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 85% of households have a broadband connection such as fiber, cable or DSL available to their home, 111% subscribe to it. A very large amount of Highland residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Highland?

Strong, Rochester, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 71 / 100
Plymouth-Exchange, Rochester, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 25 / 100
Genesee-Jefferson, Rochester, NY

  • ISP Report Card: D+
  • Digital Connectivity Index: 22 / 100
Ellwanger-Barry, Rochester, NY

  • ISP Report Card: B
  • Digital Connectivity Index: 49 / 100
South Wedge, Rochester, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 47 / 100
19th Ward, Rochester, NY

  • ISP Report Card: C-
  • Digital Connectivity Index: 57 / 100
Corn Hill, Rochester, NY

  • ISP Report Card: C-
  • Digital Connectivity Index: 51 / 100
Pearl-Meigs-Monroe, Rochester, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 44 / 100
Park Avenue, Rochester, NY

  • ISP Report Card: B
  • Digital Connectivity Index: 71 / 100

How Much Speed does a Highland Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Highland is 1.8, which is smaller than the Rochester average of 2.4 and smaller than the national average of 2.7. Highland's average household income is $50,523 which is much lower than the Rochester average of $82,253 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Highland also has 37% of its population enrolled in school between the 6th grade and college level, this is higher than the Rochester average of 16%. Additionally, 19% of residents work from home, which is higher than the 13% of residents in Rochester who work from home. This and other factors you can see above show us that the community of Highland has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Highland households are more technology-engaged. 95% of households have some sort of computing device, 85% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Highland?

Greenlight Networks Fiber in Highland, Rochester, NY

Greenlight Networks logo

Availability:

49.0%

Customer Rating:

5.0 of 5 stars

(5)

Avg. Download Speed

8,000 Mbps

Greenlight Networks offers Fiber service to 49.0% of Highland homes. Across the neighborhood, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps, with speeds from 8,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Greenlight Networks Fiber. Greenlight Networks Fiber is rated the same as other types of internet service available in Highland from Greenlight Networks in terms of customer satisfaction.

Frontier Fiber in Highland, Rochester, NY

Frontier logo

Availability:

13.5%

Customer Rating:

3.8 of 5 stars

(110)

Avg. Download Speed

7,000 Mbps

Frontier Communications offers Fiber service to 13.5% of Highland homes. Across the neighborhood, Frontier Fiber has speeds up to 7,000 Mbps, with speeds from 7,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated higher than other types of internet service available in Highland from Frontier in terms of customer satisfaction.

Which Cable Internet Providers are Available in Highland?

Spectrum Cable in Highland, Rochester, NY

Spectrum logo

Availability:

77.1%

Customer Rating:

3.2 of 5 stars

(1,618)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 77.1% of Highland homes. Across the neighborhood, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Spectrum Cable. Spectrum Cable is rated lower than other types of internet service available in Highland from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Highland?

Frontier DSL in Highland, Rochester, NY

Frontier logo

Availability:

12.5%

Customer Rating:

2.5 of 5 stars

(46)

Avg. Download Speed

10 Mbps

Frontier Communications offers DSL service to 12.5% of Highland homes. Across the neighborhood, Frontier DSL has speeds up to 10 Mbps, with speeds from 10 Mpbs up to 10 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 1.0, with an average of 1.0 Mbps throughout the neighborhood. Frontier DSL is rated lower than other types of internet service available in Highland from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Highland?

T-Mobile Home Internet Fixed Wireless in Highland, Rochester, NY

T-Mobile Home Internet logo

Availability:

77.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

75 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 77.0% of Highland homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Highland from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Highland, Rochester, NY

Verizon logo

Availability:

65.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

380 Mbps

Verizon offers Fixed Wireless service to 65.1% of Highland homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 380 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 26 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Highland from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Highland?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Highland is Greenlight Networks.
  • The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Greenlight Networks may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Highland is Greenlight Networks.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in Highland, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Highland compare to other cities with a similar population?

To see how Highland stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Highland's C+ ISP Report Card and 72 / 100 Digital Connectivity Index.

Sunset Hills, Lawrence, KS

  • ISP Report Card: B
  • Digital Connectivity Index: 55 / 100
Downtown Annapolis, Annapolis, MD

  • ISP Report Card: B+
  • Digital Connectivity Index: 73 / 100
Downtown Jacinto City, Jacinto City, TX

  • ISP Report Card: A-
  • Digital Connectivity Index: 60 / 100
Downtown Newport News, Newport News, VA

  • ISP Report Card: C+
  • Digital Connectivity Index: 44 / 100
Downtown Troy, Troy, MI

  • ISP Report Card: B+
  • Digital Connectivity Index: 79 / 100
Downtown West Palm Beach, West Palm Beach, FL

  • ISP Report Card: A-
  • Digital Connectivity Index: 64 / 100
Emerald Lake Hills, Redwood City, CA

  • ISP Report Card: A
  • Digital Connectivity Index: 93 / 100
Hiawatha, Minneapolis, MN

  • ISP Report Card: A
  • Digital Connectivity Index: 73 / 100
Italian Bowery, Chicago, IL

  • ISP Report Card: C+
  • Digital Connectivity Index: 17 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in New York

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