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Best Internet Providers in Rochester, NY

All 9 providers, ranked by coverage, speed and customer ratings

Rochester has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Rochester.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber74.5%Monroe County 80.0%36th of 60
Average top speed5,159 MbpsMonroe County 6,165 Mbps10th of 60
Providers94.8 at a typical address58th of 60
Homes with internet90%Monroe County 90%Tied 53rd of 60
ISP Report CardB-score 56 of 100Tied 55th of 60
Connectivity index61/100Monroe County 63/100Tied 54th of 60

Ranks compare Rochester with the 60 US metropolitan cities (1,000,000+ people), the tiers of our fastest-cities rankings.

The Best Internet in Rochester, NY at a Glance

Top rankedSee the full rankingFirst in our Rochester ranking by coverage, speed and customer ratings.See plans
FastestGreenlight NetworksUp to 8,000 Mbps advertised to the FCCCompare speeds
Best ratedGreenlight NetworksRated 4.64 out of 5 by its customers, available to 41.97% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

Rochester Internet Providers, Ranked by Coverage, Speed and Customer Ratings

Spectrum

Spectrum logo

Availability:

97.5%

Customer Rating:

3.3 of 5 stars

(1948)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fiber

16.1%

1,000 Mbps

1,000 Mbps

Fiber: 3.5 of 5 stars

(207)

Cable

96.2%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1738)

Frontier

Frontier logo

Availability:

71.7%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: Starting at $44.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fiber

46.9%

6,834 Mbps

7,000 Mbps

Fiber: 3.6 of 5 stars

(119)

DSL

53.5%

29 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

Greenlight Networks

Greenlight Networks logo

Availability:

42.0%

Customer Rating:

4.6 of 5 stars

(20)

View Plans

Price: $50.00 - $150.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fiber

42.0%

8,000 Mbps

8,000 Mbps

Fiber: 4.6 of 5 stars

(20)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

94.4%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fixed Wireless

94.4%

75 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(341)

Verizon

Verizon logo

Availability:

92.2%

Customer Rating:

3.8 of 5 stars

(815)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fixed Wireless

92.2%

349 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(362)

Empire Access

Empire Access logo

Availability:

13.1%

Customer Rating:

3.8 of 5 stars

(8)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fiber

13.1%

1,000 Mbps

1,000 Mbps

Fiber: 3.8 of 5 stars

(8)

GoNetspeed

GoNetspeed logo

Availability:

5.5%

Customer Rating:

4.3 of 5 stars

(23)

View Plans

Price: $49.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fiber

5.4%

1,853 Mbps

2,000 Mbps

Fiber: 4.4 of 5 stars

(21)

Community Broadband Network

Community Broadband Network logo

Availability:

7.0%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fixed Wireless

7.0%

100 Mbps

100 Mbps

Wireless: 0.0 of 5 stars

(0)

North Shore Networks

North Shore Networks logo

Availability:

3.4%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price:

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Rochester.

Max Download Speed InfoCalculated from the maximum speeds available to most Rochester residents, weighted by block population.

Customer Rating

Fixed Wireless

3.4%

250 Mbps

250 Mbps

Wireless: 0.0 of 5 stars

(0)

Satellite providers, which generally offer 100% coverage across the United States, are available for Rochester residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(63)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Rochester ratings may vary and are shown below.

Who is the Best Internet Provider in Rochester, NY?

Greenlight Networks is the best internet provider in Rochester based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Greenlight Networks had the best reviews at the local, state, and national levels versus all available providers in Rochester, making it a solid recommendation among providers with reviews. Greenlight Networks is an option for 41.97% of the city.

Which Providers are Available at my Home in Rochester?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Rochester, NY map of internet availability

How Rochester Compares to Places Its Size

Rochester's report card score is tied 55th of 60 and its connectivity index is tied 54th of 60.

B-score 56 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.Tied 55th of 60
61/100Monroe County 63/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.Tied 54th of 60
Measure Rochester Rank among US metropolitan cities (1,000,000+ people) Monroe County New York US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 74.5% 36th of 60 80.0% 86.4% 71.5% Bronx, NY (98.1%)
Average top speed 5,159 Mbps 10th of 60 6,165 Mbps 4,235 Mbps 3,486 Mbps Salt Lake City, UT (7,550 Mbps)
Providers at a typical address 4.8 58th of 60 4.9 5.2 7.1 San Jose, CA (10.3)
Connectivity index inputs: how much households need and use the internet
People per household 2.3 Tied 57th of 60 2.4 2.6 2.7 Riverside, CA (3.3)
Workers who work from home 14% Tied 43rd of 60 16% 15% 15% Austin, TX (27%)
Homes with a computer, tablet or phone 95% Tied 47th of 60 95% 95% 96% Austin, TX and Dallas, TX and 8 more (98%)
Homes with internet 90% Tied 53rd of 60 90% 91% 91% San Jose, CA (96%)
Homes on fiber, cable or DSL 78% Tied 33rd of 60 79% 77% 76% San Jose, CA (85%)
More about the households here
Homes with a desktop or laptop 80% Tied 45th of 60 80% 80% 81% San Jose, CA and Washington, DC (90%)
Median household income $85,020 50th of 60 $86,333 $100,975 $93,246 San Jose, CA ($168,376)
Residents in school (6th grade to college) 16% Tied 21st of 60 16% 16% 16% Fresno, CA (20%)

Fiber reaches 74.5% of homes in Rochester, against 80.0% across Monroe County and 86.4% across New York. Households in Rochester are smaller than the US average (2.3 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $85,020 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in Rochester

Which Fiber Internet Providers are Available in Rochester?

Frontier Fiber in Rochester, NY

Frontier logo

Availability:

46.9%

Customer Rating:

3.6 of 5 stars

(119)

Avg. Download Speed

6,834 Mbps

Frontier Communications offers Fiber service to 46.9% of Rochester homes. Across the city, Frontier Fiber has speeds up to 6,834 Mbps, with speeds from 150 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Rochester from Frontier in terms of customer satisfaction.

Greenlight Networks Fiber in Rochester, NY

Greenlight Networks logo

Availability:

42.0%

Customer Rating:

4.6 of 5 stars

(20)

Avg. Download Speed

8,000 Mbps

Greenlight Networks offers Fiber service to 42.0% of Rochester homes. Across the city, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps, with speeds from 8,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Greenlight Networks Fiber. Greenlight Networks Fiber is rated the same as other types of internet service available in Rochester from Greenlight Networks in terms of customer satisfaction.

Spectrum Fiber in Rochester, NY

Spectrum logo

Availability:

16.1%

Customer Rating:

3.5 of 5 stars

(207)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 16.1% of Rochester homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 979 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Rochester from Spectrum in terms of customer satisfaction.

Empire Access Fiber in Rochester, NY

Empire Access logo

Availability:

13.1%

Customer Rating:

3.8 of 5 stars

(8)

Avg. Download Speed

1,000 Mbps

Empire Access offers Fiber service to 13.1% of Rochester homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the city. Empire Access Fiber is rated the same as other types of internet service available in Rochester from Empire Access in terms of customer satisfaction.

GoNetspeed Fiber in Rochester, NY

GoNetspeed logo

Availability:

5.4%

Customer Rating:

4.4 of 5 stars

(21)

Avg. Download Speed

1,853 Mbps

GoNetspeed offers Fiber service to 5.4% of Rochester homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 1,853 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetspeed Fiber. GoNetspeed Fiber is rated about the same as other types of internet service available in Rochester from GoNetspeed in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Rochester?

T-Mobile Home Internet Fixed Wireless in Rochester, NY

T-Mobile Home Internet logo

Availability:

94.4%

Customer Rating:

4.0 of 5 stars

(341)

Avg. Download Speed

75 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 94.4% of Rochester homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Rochester from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in Rochester, NY

Verizon logo

Availability:

92.2%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

349 Mbps

Verizon offers Fixed Wireless service to 92.2% of Rochester homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 349 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 25 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Rochester from Verizon in terms of customer satisfaction.

Community Broadband Network Fixed Wireless in Rochester, NY

Community Broadband Network logo

Availability:

7.0%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

100 Mbps

Community Broadband Network offers Fixed Wireless service to 7.0% of Rochester homes. Across the city, Community Broadband Network Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps, with speeds from 100 Mpbs up to 100 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Community Broadband Network Fixed Wireless. Community Broadband Network Fixed Wireless is rated other types of internet service available in Rochester from Community Broadband Network in terms of customer satisfaction.

North Shore Networks Fixed Wireless in Rochester, NY

North Shore Networks logo

Availability:

3.4%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

250 Mbps

North Shore Networks offers Fixed Wireless service to 3.4% of Rochester homes. Across the city, North Shore Networks Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps, with speeds from 250 Mpbs up to 250 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for North Shore Networks Fixed Wireless. North Shore Networks Fixed Wireless is rated other types of internet service available in Rochester from North Shore Networks in terms of customer satisfaction.

Which Cable Internet Providers are Available in Rochester?

Spectrum Cable in Rochester, NY

Spectrum logo

Availability:

96.2%

Customer Rating:

3.3 of 5 stars

(1738)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 96.2% of Rochester homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 982 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Rochester from Spectrum in terms of customer satisfaction.

Which DSL Internet Providers are Available in Rochester?

Frontier DSL in Rochester, NY

Frontier logo

Availability:

53.5%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

29 Mbps

Frontier Communications offers DSL service to 53.5% of Rochester homes. Across the city, Frontier DSL has speeds up to 29 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Rochester from Frontier in terms of customer satisfaction.

Internet in Rochester by Neighborhood and ZIP Code

Fiber reaches from 3.6% of homes in Plymouth-Exchange to 97.5% in Ellwanger-Barry; by ZIP code, from 17.9% in 14619 to 96.1% in 14616. Each row links to that place’s page.

Neighborhoods in Rochester

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
19th Ward21,032 20.1%1,738 Mbps4C-62/100
Maplewood19,709 72.8%5,259 Mbps4.5B-52/100
Group 1462117,107 82.3%5,842 Mbps4.8B-35/100
Lyell-Otis9,683 85.8%5,912 Mbps4.7B-41/100
Northland Lyceum9,336 94.6%7,604 Mbps5.4B+33/100
Charlotte8,509 83.7%6,594 Mbps4.9B-44/100
Beechwood8,502 59.4%4,558 Mbps3.8C+55/100
Edgerton8,379 27.4%1,990 Mbps3.6C-43/100
Park Avenue7,656 86.3%6,707 Mbps5.6B70/100
North Marketview Heights7,440 93.6%7,112 Mbps4.8B51/100
Culver-Winton7,436 96.2%7,451 Mbps4.8B60/100
East Avenue7,316 89.3%6,464 Mbps5.7B57/100
Highland6,344 62.7%6,219 Mbps4C+69/100
La Avenida5,846 81.0%5,660 Mbps4.3B-42/100
Upper Falls4,997 58.8%2,292 Mbps4.5C39/100
Homestead Heights4,852 91.5%6,411 Mbps4.7B62/100
Genesee-Jefferson4,833 6.9%1,122 Mbps3.5D+24/100
Ellwanger-Barry4,544 97.5%7,216 Mbps5B+53/100
South Marketview Heights4,489 49.0%3,755 Mbps4.5C+46/100
Dutchtown4,267 29.6%1,839 Mbps3.9C-42/100
Strong4,095 67.0%5,004 Mbps3.9C+68/100
Pearl-Meigs-Monroe3,781 76.2%4,796 Mbps5.1B-47/100
Browncroft3,747 88.8%6,853 Mbps4.7B61/100
South Wedge3,618 95.6%6,816 Mbps4.9B53/100
Plymouth-Exchange3,515 3.6%1,000 Mbps3.5D21/100
Corn Hill3,496 35.8%2,242 Mbps3.3C-54/100
Central Business District-Rochester3,299 63.9%3,312 Mbps4.6C+34/100
Cobbs Hill3,101 78.0%6,193 Mbps4.4B-61/100

ZIP codes in Rochester

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
1460941,323 88.5%6,878 Mbps4.8B51/100
1462437,054 92.3%7,201 Mbps4.9B77/100
1461234,894 83.0%6,749 Mbps5.1B63/100
1462132,703 73.3%5,386 Mbps4.5B-39/100
1462630,210 95.8%7,677 Mbps5.2B+62/100
1460628,499 86.5%6,552 Mbps5.2B55/100
1461628,133 96.1%7,656 Mbps5.6B+63/100
1462327,469 72.9%5,407 Mbps4.6B-46/100
1462024,734 85.5%6,771 Mbps4.7B-61/100
1461118,517 22.2%1,449 Mbps3.6D+37/100
1461516,395 83.3%6,258 Mbps4.9B-47/100
1460716,351 87.0%6,373 Mbps5.6B62/100
1461314,882 49.7%3,720 Mbps4C54/100
1461014,303 77.5%6,086 Mbps4.7B-54/100
1461914,131 17.9%1,925 Mbps4.1C-68/100
1460812,916 29.3%1,796 Mbps3.6C-41/100
1460511,986 61.2%3,633 Mbps4.6C+41/100
1462510,728 96.0%7,668 Mbps5.4B+78/100
146043,081 60.8%3,411 Mbps4.4C+28/100
146272,485 36.4%1,000 Mbps4D+64/100
146141,348 48.9%969 Mbps2.9D+45/100
146472 0.0%1,000 Mbps2D-24/100

How Rochester Compares to Nearby Places

The 10 places nearest to Rochester that have their own pages are all within 9 miles. Among them, Irondequoit has the most homes with fiber (97.1%) and West Henrietta the fewest (74.5%); Rochester has 74.5%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
Rochester metro area (this page)1,065,361 74.5%5,159 Mbps4.8B-61/100
Irondequoit51,043 97.1%7,665 Mbps5.7B+58/100
Brighton37,895 82.1%6,241 Mbps4.6B-68/100
West Henrietta16,417 74.5%7,297 Mbps5.1B-70/100
Spencerport16,406 89.8%5,618 Mbps4.9B67/100
Greece14,493 94.8%7,638 Mbps5.5B+60/100
Henrietta9,693 85.5%6,673 Mbps5.2B52/100
East Rochester9,550 85.0%6,940 Mbps5.3B61/100
North Gates9,458 94.6%7,557 Mbps5.6B+56/100
Parma Corners611 100.0%5,386 Mbps4.1B72/100
South Greece252 100.0%6,679 Mbps5.1B+76/100

Who is the Fastest Internet Provider in Rochester?

Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Greenlight Networks.

Data Reported to FCC by ISPs: Average Maximum Available in Rochester

Max Advertised Speed in Rochester, NY
Greenlight Networks8,000
Frontier Communications7,000
GoNetspeed2,000
Spectrum1,000
Verizon1,000
Empire Access1,000
North Shore Networks250
Viasat100
T-Mobile Home Internet100
Community Broadband Network100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in Rochester. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for Rochester Internet Providers

Based on 378 reviews from New York internet customers, Greenlight Networks is the best internet service provider for Rochester residents. Greenlight Networks was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in New York, with 4.00 out of 5 stars and 71.7% coverage in Rochester.

At a national level, based on 3332 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 4.60 out of 5.

Local, State, and National Ratings for all Rochester Internet Providers

The table below shows average customer ratings from customers in Rochester, New York, and customers throughout the country.

ISP / Tech TypeRochester OverallNew York OverallNational OverallFor Service
Greenlight Networks4.5 of 5 stars (14)4.5 of 5 stars (20)4.5 of 5 stars (20)View Plans
Frontier4 of 5 stars (1)4 of 5 stars (2)3.5 of 5 stars (177)View Plans
T-Mobile Home Internet4 of 5 stars (1)4 of 5 stars (18)4 of 5 stars (341)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)4 of 5 stars (8)View Plans
GoNetspeedNo rating yet (0)4.5 of 5 stars (3)4.5 of 5 stars (23)View Plans
VerizonNo rating yet (0)4 of 5 stars (139)4 of 5 stars (815)View Plans
Spectrum3 of 5 stars (8)3 of 5 stars (189)3.5 of 5 stars (1948)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Community Broadband NetworkNo rating yet (0)No rating yet (0)No rating yet (0)View Plans
North Shore NetworksNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Customer Ratings for Internet Provider Speeds in Rochester

Based on data reported by Rochester ISPs to the FCC, the fastest speeds in the city are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Rochester. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers rated their satisfaction with internet speed highest with Greenlight Networks. This indicates Greenlight Networks reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeRochester SpeedNew York SpeedNational SpeedFor Service
Greenlight Networks4.5 of 5 stars (14)4.5 of 5 stars (20)4.5 of 5 stars (20)View Plans
Frontier5 of 5 stars (1)4 of 5 stars (2)3.5 of 5 stars (177)View Plans
T-Mobile Home Internet4 of 5 stars (1)4 of 5 stars (18)4 of 5 stars (341)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)3.5 of 5 stars (8)View Plans
GoNetspeedNo rating yet (0)4.5 of 5 stars (3)4.5 of 5 stars (23)View Plans
VerizonNo rating yet (0)4 of 5 stars (139)4 of 5 stars (815)View Plans
Spectrum3 of 5 stars (8)3.5 of 5 stars (189)3.5 of 5 stars (1948)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Community Broadband NetworkNo rating yet (0)No rating yet (0)No rating yet (0)View Plans
North Shore NetworksNo rating yet (0)No rating yet (0)No rating yet (0)View Plans

Who is the Cheapest Internet Provider in Rochester?

Of the providers in Rochester, customers rate Greenlight Networks the best for price. Data comes from customers rating their satisfaction with pricing: in Rochester where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Greenlight Networks is rated 4.29 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 5.00 out of 5.

The table below shows how customers in Rochester, New York, and the United States rated the affordability of their internet service.

Rated Affordability in Rochester

ISP / Tech TypeRochester AffordabilityNew York AffordabilityNational AffordabilityFor Service
Greenlight Networks4.5 of 5 stars (14)4.5 of 5 stars (20)4.5 of 5 stars (20)View Plans
T-Mobile Home Internet5 of 5 stars (1)4 of 5 stars (18)4 of 5 stars (341)View Plans
Empire AccessNo rating yet (0)3.5 of 5 stars (7)4 of 5 stars (8)View Plans
GoNetspeedNo rating yet (0)4.5 of 5 stars (3)4 of 5 stars (23)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (139)3.5 of 5 stars (815)View Plans
Frontier3 of 5 stars (1)3.5 of 5 stars (2)3.5 of 5 stars (177)View Plans
Spectrum3 of 5 stars (8)2.5 of 5 stars (189)3 of 5 stars (1948)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans
Community Broadband NetworkNo rating yet (0)No rating yet (0)No rating yet (0)View Plans
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Customer Reviews for Internet Service Providers in New York

Customer Reviews

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Shafonya B

Spectrum Cable

4 of 5 stars March 25, 2026

Overall, Spectrum internet is okay. There have been instances in which there is an outage, which is rare but it happens. Usually, everything is back up and running within a matter of hours. There was a few times it was out all day, and we weren't compensated for it. I know a day isn't a very long time, but for people who depend on it for work and school, it can become the hassle.

Plan Pricing: 3 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

A Rochester, NY Customer

Spectrum Cable

2 of 5 stars July 24, 2025
Plan Pricing: 2 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

Kayla C

Greenlight Networks Fiber

4 of 5 stars April 26, 2025

I’ve been using Greenlight Fiber Optics for several months, and the experience has been exceptional. The internet speed is consistently fast and reliable, even during peak usage hours, which is a game-changer for both work and entertainment. Unlike previous providers, I’ve never had issues with buffering or lag, even while streaming in 4K or running multiple devices. Their customer service is also top-notch—every interaction has been prompt, friendly, and helpful, whether it’s setting up service or troubleshooting minor issues. The pricing is competitive for the quality of service you receive, and there are no surprise fees or hidden charges. Overall, Greenlight Fiber Optics has exceeded my expectations, and I highly recommend it to anyone looking for fast, reliable internet with excellent customer support.

Plan Pricing: 3 of 5 stars
Internet Speed: 3 of 5 stars
Overall Rating: 4 of 5 stars

Brianna F.

Greenlight Networks Fiber

5 of 5 stars March 09, 2025

I switched from Spectrum to Greenlight last year and it's been great. Greenlight is a smaller company, and I've had great interactions with their customer service team because of that. I already had a modem set up in this apartment so it just took a phone call to switch it on, and it happened immediately. I was paying $50/month at Spectrum for 50mbps, I now pay $55/month for 500mbps.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A Rochester, NY Customer

Greenlight Networks Fiber

4 of 5 stars January 28, 2025

Overall, I'm quite content with the Internet we receive from Greenlight. We'd been waiting for the company to start serving our area for a while, as previously we had Spectrum and were fed up. Prices were insane, we had outages sometimes, and speeds just weren't great. We often had crazy buffering issues on streaming services, etc. Since we got Greenlight, we really haven't had any issues and I've been very stoked on being able to stream content and do whatever else without dealing with buffering etc. Price, at least for now, is somewhat better, too. Overall seems like one of the better deals in my area.

Plan Pricing: 4 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 4 of 5 stars

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Which ISP Should You Choose in Rochester?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Rochester is Greenlight Networks.
  • The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Greenlight Networks may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Rochester is Greenlight Networks.
  • Viasat, Spectrum, and HughesNet has the broadest coverage in Rochester, available to 97.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.