Best Internet Providers in Rochester, NY
All 9 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Rochester, NY
Rochester has 9 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Rochester.
Ranks compare Rochester with the 60 US metropolitan cities (1,000,000+ people), the tiers of our fastest-cities rankings.
The Best Internet in Rochester, NY at a Glance
Rochester Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Frontier
Connection
Customer Rating
Fiber
DSL
Greenlight Networks
Connection
Customer Rating
Fiber
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Rochester ratings may vary and are shown below.
Who is the Best Internet Provider in Rochester, NY?
Greenlight Networks is the best internet provider in Rochester based on New York customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Greenlight Networks had the best reviews at the local, state, and national levels versus all available providers in Rochester, making it a solid recommendation among providers with reviews. Greenlight Networks is an option for 41.97% of the city.
Which Providers are Available at my Home in Rochester?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

Coverage map for each provider in Rochester
- Greenlight Networks - fiber coverage map
- Frontier - fiber coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- Empire Access - fiber coverage map
- GoNetspeed - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Frontier - dsl coverage map
- North Shore Networks - fixed wireless coverage map
- Community Broadband Network - fixed wireless coverage map
How Rochester Compares to Places Its Size
Rochester's report card score is tied 55th of 60 and its connectivity index is tied 54th of 60.
| Measure | Rochester | Rank among US metropolitan cities (1,000,000+ people) | Monroe County | New York | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 74.5% | 36th of 60 | 80.0% | 86.4% | 71.5% | Bronx, NY (98.1%) |
| Average top speed | 5,159 Mbps | 10th of 60 | 6,165 Mbps | 4,235 Mbps | 3,486 Mbps | Salt Lake City, UT (7,550 Mbps) |
| Providers at a typical address | 4.8 | 58th of 60 | 4.9 | 5.2 | 7.1 | San Jose, CA (10.3) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 57th of 60 | 2.4 | 2.6 | 2.7 | Riverside, CA (3.3) |
| Workers who work from home | 14% | Tied 43rd of 60 | 16% | 15% | 15% | Austin, TX (27%) |
| Homes with a computer, tablet or phone | 95% | Tied 47th of 60 | 95% | 95% | 96% | Austin, TX and Dallas, TX and 8 more (98%) |
| Homes with internet | 90% | Tied 53rd of 60 | 90% | 91% | 91% | San Jose, CA (96%) |
| Homes on fiber, cable or DSL | 78% | Tied 33rd of 60 | 79% | 77% | 76% | San Jose, CA (85%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 80% | Tied 45th of 60 | 80% | 80% | 81% | San Jose, CA and Washington, DC (90%) |
| Median household income | $85,020 | 50th of 60 | $86,333 | $100,975 | $93,246 | San Jose, CA ($168,376) |
| Residents in school (6th grade to college) | 16% | Tied 21st of 60 | 16% | 16% | 16% | Fresno, CA (20%) |
Fiber reaches 74.5% of homes in Rochester, against 80.0% across Monroe County and 86.4% across New York. Households in Rochester are smaller than the US average (2.3 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $85,020 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Rochester
Which Fiber Internet Providers are Available in Rochester?
Frontier Fiber in Rochester, NY
Frontier Communications offers Fiber service to 46.9% of Rochester homes. Across the city, Frontier Fiber has speeds up to 6,834 Mbps, with speeds from 150 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in Rochester from Frontier in terms of customer satisfaction.
Greenlight Networks Fiber in Rochester, NY
Greenlight Networks offers Fiber service to 42.0% of Rochester homes. Across the city, Greenlight Networks Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Spectrum Fiber in Rochester, NY
Spectrum offers Fiber service to 16.1% of Rochester homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Empire Access Fiber in Rochester, NY
Empire Access offers Fiber service to 13.1% of Rochester homes. Across the city, Empire Access Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
GoNetspeed Fiber in Rochester, NY
GoNetspeed offers Fiber service to 5.4% of Rochester homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 1,853 Mbps, with speeds from 1,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetspeed Fiber.
Which Fixed Wireless and LTE Internet Providers are Available in Rochester?
T-Mobile Home Internet Fixed Wireless in Rochester, NY
T-Mobile Home Internet offers Fixed Wireless service to 94.4% of Rochester homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in Rochester, NY
Verizon offers Fixed Wireless service to 92.2% of Rochester homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 349 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 25 Mbps throughout the city.
Community Broadband Network Fixed Wireless in Rochester, NY
Community Broadband Network offers Fixed Wireless service to 7.0% of Rochester homes. Across the city, Community Broadband Network Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
North Shore Networks Fixed Wireless in Rochester, NY
North Shore Networks offers Fixed Wireless service to 3.4% of Rochester homes. Across the city, North Shore Networks Fixed Wireless is the only type of service available from the company, with speeds up to 250 Mbps
Which Cable Internet Providers are Available in Rochester?
Which DSL Internet Providers are Available in Rochester?
Frontier DSL in Rochester, NY
Frontier Communications offers DSL service to 53.5% of Rochester homes. Across the city, Frontier DSL has speeds up to 29 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in Rochester from Frontier in terms of customer satisfaction.
Internet in Rochester by Neighborhood and ZIP Code
Fiber reaches from 3.6% of homes in Plymouth-Exchange to 97.5% in Ellwanger-Barry; by ZIP code, from 17.9% in 14619 to 96.1% in 14616. Each row links to that place’s page.
Neighborhoods in Rochester
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 19th Ward | 21,032 | 20.1% | 1,738 Mbps | 4 | C- | 62/100 |
| Maplewood | 19,709 | 72.8% | 5,259 Mbps | 4.5 | B- | 52/100 |
| Group 14621 | 17,107 | 82.3% | 5,842 Mbps | 4.8 | B- | 35/100 |
| Lyell-Otis | 9,683 | 85.8% | 5,912 Mbps | 4.7 | B- | 41/100 |
| Northland Lyceum | 9,336 | 94.6% | 7,604 Mbps | 5.4 | B+ | 33/100 |
| Charlotte | 8,509 | 83.7% | 6,594 Mbps | 4.9 | B- | 44/100 |
| Beechwood | 8,502 | 59.4% | 4,558 Mbps | 3.8 | C+ | 55/100 |
| Edgerton | 8,379 | 27.4% | 1,990 Mbps | 3.6 | C- | 43/100 |
| Park Avenue | 7,656 | 86.3% | 6,707 Mbps | 5.6 | B | 70/100 |
| North Marketview Heights | 7,440 | 93.6% | 7,112 Mbps | 4.8 | B | 51/100 |
| Culver-Winton | 7,436 | 96.2% | 7,451 Mbps | 4.8 | B | 60/100 |
| East Avenue | 7,316 | 89.3% | 6,464 Mbps | 5.7 | B | 57/100 |
| Highland | 6,344 | 62.7% | 6,219 Mbps | 4 | C+ | 69/100 |
| La Avenida | 5,846 | 81.0% | 5,660 Mbps | 4.3 | B- | 42/100 |
| Upper Falls | 4,997 | 58.8% | 2,292 Mbps | 4.5 | C | 39/100 |
| Homestead Heights | 4,852 | 91.5% | 6,411 Mbps | 4.7 | B | 62/100 |
| Genesee-Jefferson | 4,833 | 6.9% | 1,122 Mbps | 3.5 | D+ | 24/100 |
| Ellwanger-Barry | 4,544 | 97.5% | 7,216 Mbps | 5 | B+ | 53/100 |
| South Marketview Heights | 4,489 | 49.0% | 3,755 Mbps | 4.5 | C+ | 46/100 |
| Dutchtown | 4,267 | 29.6% | 1,839 Mbps | 3.9 | C- | 42/100 |
| Strong | 4,095 | 67.0% | 5,004 Mbps | 3.9 | C+ | 68/100 |
| Pearl-Meigs-Monroe | 3,781 | 76.2% | 4,796 Mbps | 5.1 | B- | 47/100 |
| Browncroft | 3,747 | 88.8% | 6,853 Mbps | 4.7 | B | 61/100 |
| South Wedge | 3,618 | 95.6% | 6,816 Mbps | 4.9 | B | 53/100 |
| Plymouth-Exchange | 3,515 | 3.6% | 1,000 Mbps | 3.5 | D | 21/100 |
| Corn Hill | 3,496 | 35.8% | 2,242 Mbps | 3.3 | C- | 54/100 |
| Central Business District-Rochester | 3,299 | 63.9% | 3,312 Mbps | 4.6 | C+ | 34/100 |
| Cobbs Hill | 3,101 | 78.0% | 6,193 Mbps | 4.4 | B- | 61/100 |
ZIP codes in Rochester
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 14609 | 41,323 | 88.5% | 6,878 Mbps | 4.8 | B | 51/100 |
| 14624 | 37,054 | 92.3% | 7,201 Mbps | 4.9 | B | 77/100 |
| 14612 | 34,894 | 83.0% | 6,749 Mbps | 5.1 | B | 63/100 |
| 14621 | 32,703 | 73.3% | 5,386 Mbps | 4.5 | B- | 39/100 |
| 14626 | 30,210 | 95.8% | 7,677 Mbps | 5.2 | B+ | 62/100 |
| 14606 | 28,499 | 86.5% | 6,552 Mbps | 5.2 | B | 55/100 |
| 14616 | 28,133 | 96.1% | 7,656 Mbps | 5.6 | B+ | 63/100 |
| 14623 | 27,469 | 72.9% | 5,407 Mbps | 4.6 | B- | 46/100 |
| 14620 | 24,734 | 85.5% | 6,771 Mbps | 4.7 | B- | 61/100 |
| 14611 | 18,517 | 22.2% | 1,449 Mbps | 3.6 | D+ | 37/100 |
| 14615 | 16,395 | 83.3% | 6,258 Mbps | 4.9 | B- | 47/100 |
| 14607 | 16,351 | 87.0% | 6,373 Mbps | 5.6 | B | 62/100 |
| 14613 | 14,882 | 49.7% | 3,720 Mbps | 4 | C | 54/100 |
| 14610 | 14,303 | 77.5% | 6,086 Mbps | 4.7 | B- | 54/100 |
| 14619 | 14,131 | 17.9% | 1,925 Mbps | 4.1 | C- | 68/100 |
| 14608 | 12,916 | 29.3% | 1,796 Mbps | 3.6 | C- | 41/100 |
| 14605 | 11,986 | 61.2% | 3,633 Mbps | 4.6 | C+ | 41/100 |
| 14625 | 10,728 | 96.0% | 7,668 Mbps | 5.4 | B+ | 78/100 |
| 14604 | 3,081 | 60.8% | 3,411 Mbps | 4.4 | C+ | 28/100 |
| 14627 | 2,485 | 36.4% | 1,000 Mbps | 4 | D+ | 64/100 |
| 14614 | 1,348 | 48.9% | 969 Mbps | 2.9 | D+ | 45/100 |
| 14647 | 2 | 0.0% | 1,000 Mbps | 2 | D- | 24/100 |
How Rochester Compares to Nearby Places
The 10 places nearest to Rochester that have their own pages are all within 9 miles. Among them, Irondequoit has the most homes with fiber (97.1%) and West Henrietta the fewest (74.5%); Rochester has 74.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Rochester metro area (this page) | 1,065,361 | 74.5% | 5,159 Mbps | 4.8 | B- | 61/100 |
| Irondequoit | 51,043 | 97.1% | 7,665 Mbps | 5.7 | B+ | 58/100 |
| Brighton | 37,895 | 82.1% | 6,241 Mbps | 4.6 | B- | 68/100 |
| West Henrietta | 16,417 | 74.5% | 7,297 Mbps | 5.1 | B- | 70/100 |
| Spencerport | 16,406 | 89.8% | 5,618 Mbps | 4.9 | B | 67/100 |
| Greece | 14,493 | 94.8% | 7,638 Mbps | 5.5 | B+ | 60/100 |
| Henrietta | 9,693 | 85.5% | 6,673 Mbps | 5.2 | B | 52/100 |
| East Rochester | 9,550 | 85.0% | 6,940 Mbps | 5.3 | B | 61/100 |
| North Gates | 9,458 | 94.6% | 7,557 Mbps | 5.6 | B+ | 56/100 |
| Parma Corners | 611 | 100.0% | 5,386 Mbps | 4.1 | B | 72/100 |
| South Greece | 252 | 100.0% | 6,679 Mbps | 5.1 | B+ | 76/100 |
Who is the Fastest Internet Provider in Rochester?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Greenlight Networks.
Data Reported to FCC by ISPs: Average Maximum Available in Rochester
| Greenlight Networks | 8,000 |
|---|---|
| Frontier Communications | 7,000 |
| GoNetspeed | 2,000 |
| Spectrum | 1,000 |
| Verizon | 1,000 |
| Empire Access | 1,000 |
| North Shore Networks | 250 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| Community Broadband Network | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Rochester. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Rochester Internet Providers
Based on 378 reviews from New York internet customers, Greenlight Networks is the best internet service provider for Rochester residents. Greenlight Networks was rated at an average of 4.60 out of 5 in our report for overall customer satisfaction. Frontier Communications wins for second-place in New York, with 4.00 out of 5 stars and 71.7% coverage in Rochester.
At a national level, based on 3332 national reviews for any of the providers listed above, Greenlight Networks is rated higher than any other provider, with a rating of 4.60 out of 5.
Local, State, and National Ratings for all Rochester Internet Providers
The table below shows average customer ratings from customers in Rochester, New York, and customers throughout the country.
| ISP / Tech Type | Rochester Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (14) | (20) | (20) | View Plans | ||
| Frontier | (1) | (2) | (177) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (341) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| GoNetspeed | (0) | (3) | (23) | View Plans | ||
| Verizon | (0) | (139) | (815) | View Plans | ||
| Spectrum | (8) | (189) | (1948) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Broadband Network | (0) | (0) | (0) | View Plans | ||
| North Shore Networks | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Rochester
Based on data reported by Rochester ISPs to the FCC, the fastest speeds in the city are available through Greenlight Networks. The company offers speeds up to 8,000 Mbps in Rochester. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Greenlight Networks. This indicates Greenlight Networks reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Rochester Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (14) | (20) | (20) | View Plans | ||
| Frontier | (1) | (2) | (177) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (341) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| GoNetspeed | (0) | (3) | (23) | View Plans | ||
| Verizon | (0) | (139) | (815) | View Plans | ||
| Spectrum | (8) | (189) | (1948) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Broadband Network | (0) | (0) | (0) | View Plans | ||
| North Shore Networks | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Rochester?
Of the providers in Rochester, customers rate Greenlight Networks the best for price. Data comes from customers rating their satisfaction with pricing: in Rochester where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Greenlight Networks is rated 4.29 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in Rochester, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Rochester
| ISP / Tech Type | Rochester Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Greenlight Networks | (14) | (20) | (20) | View Plans | ||
| T-Mobile Home Internet | (1) | (18) | (341) | View Plans | ||
| Empire Access | (0) | (7) | (8) | View Plans | ||
| GoNetspeed | (0) | (3) | (23) | View Plans | ||
| Verizon | (0) | (139) | (815) | View Plans | ||
| Frontier | (1) | (2) | (177) | View Plans | ||
| Spectrum | (8) | (189) | (1948) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Broadband Network | (0) | (0) | (0) | View Plans | ||
| North Shore Networks | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
Shafonya B
Spectrum Cable
March 25, 2026 Overall, Spectrum internet is okay. There have been instances in which there is an outage, which is rare but it happens. Usually, everything is back up and running within a matter of hours. There was a few times it was out all day, and we weren't compensated for it. I know a day isn't a very long time, but for people who depend on it for work and school, it can become the hassle.
A Rochester, NY Customer
Spectrum Cable
July 24, 2025 Kayla C
Greenlight Networks Fiber
April 26, 2025 I’ve been using Greenlight Fiber Optics for several months, and the experience has been exceptional. The internet speed is consistently fast and reliable, even during peak usage hours, which is a game-changer for both work and entertainment. Unlike previous providers, I’ve never had issues with buffering or lag, even while streaming in 4K or running multiple devices. Their customer service is also top-notch—every interaction has been prompt, friendly, and helpful, whether it’s setting up service or troubleshooting minor issues. The pricing is competitive for the quality of service you receive, and there are no surprise fees or hidden charges. Overall, Greenlight Fiber Optics has exceeded my expectations, and I highly recommend it to anyone looking for fast, reliable internet with excellent customer support.
Brianna F.
Greenlight Networks Fiber
March 09, 2025 I switched from Spectrum to Greenlight last year and it's been great. Greenlight is a smaller company, and I've had great interactions with their customer service team because of that. I already had a modem set up in this apartment so it just took a phone call to switch it on, and it happened immediately. I was paying $50/month at Spectrum for 50mbps, I now pay $55/month for 500mbps.
A Rochester, NY Customer
Greenlight Networks Fiber
January 28, 2025 Overall, I'm quite content with the Internet we receive from Greenlight. We'd been waiting for the company to start serving our area for a while, as previously we had Spectrum and were fed up. Prices were insane, we had outages sometimes, and speeds just weren't great. We often had crazy buffering issues on streaming services, etc. Since we got Greenlight, we really haven't had any issues and I've been very stoked on being able to stream content and do whatever else without dealing with buffering etc. Price, at least for now, is somewhat better, too. Overall seems like one of the better deals in my area.
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Which ISP Should You Choose in Rochester?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Rochester is Greenlight Networks.
- The fastest internet provider should be Greenlight Networks. Considering speed for the money and reliability in speeds, Greenlight Networks may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Rochester is Greenlight Networks.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Rochester, available to 97.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.