Best Internet Providers in Highlands Douglass, Louisville, KY
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Highlands Douglass, Louisville, KY
Highlands Douglass has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Highlands Douglass.
Ranks compare Highlands Douglass with the 44 neighborhoods in Louisville.
The Best Internet in Highlands Douglass, Louisville, KY at a Glance
Highlands Douglass Internet Providers, Ranked by Coverage, Speed and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Highlands Douglass ratings may vary and are shown below.
Who is the Best Internet Provider in Highlands Douglass, Louisville, KY?
T-Mobile Home Internet is the highest-rated internet provider in Highlands Douglass based on 100 Kentucky customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Highlands Douglass?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Highlands Douglass, Louisville
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- Spectrum - cable coverage map
- Verizon - fixed wireless coverage map
- BluegrassNet - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Spectrum - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Highlands Douglass Compares to the Rest of Louisville
Highlands Douglass's report card score is tied 7th of 44 and its connectivity index is 1st of 44.
| Measure | Highlands Douglass | Rank among neighborhoods in Louisville | Louisville | Jefferson County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 99.7% | 7th of 44 | 84.5% | 88.0% | 71.5% | Cherokee Triangle and Cloverleaf and 4 more (100.0%) |
| Average top speed | 4,199 Mbps | 19th of 44 | 3,501 Mbps | 4,072 Mbps | 3,486 Mbps | Cloverleaf (5,000 Mbps) |
| Providers at a typical address | 9.9 | Tied 5th of 44 | 8.4 | 9 | 7.1 | Wyandotte (10.4) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 21st of 44 | 2.5 | 2.4 | 2.7 | Southside (3.2) |
| Workers who work from home | 24% | Tied 2nd of 44 | 13% | 14% | 15% | Deer Park (27%) |
| Homes with a computer, tablet or phone | 99% | Tied 1st of 44 | 95% | 95% | 96% | Tied with Fern Creek |
| Homes with internet | 98% | Tied 1st of 44 | 91% | 91% | 91% | Tied with Deer Park |
| Homes on fiber, cable or DSL | 89% | 3rd of 44 | 75% | 76% | 76% | Audubon and Belknap (90%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 94% | 1st of 44 | 77% | 77% | 81% | Leads; next is Belknap (91%) |
| Median household income | $105,796 | 1st of 44 | $83,634 | $79,727 | $93,246 | Leads; next is Belknap ($105,661) |
| Residents in school (6th grade to college) | 14% | Tied 25th of 44 | 15% | 15% | 16% | Algonquin (33%) |
Fiber reaches 99.7% of homes in Highlands Douglass, against 84.5% across Louisville and 88.0% across Jefferson County. Households in Highlands Douglass are smaller than the US average (2.3 people against 2.7); 24% of workers work from home (US 15%); and the median household income is $105,796 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Highlands Douglass
Which Fiber Internet Providers are Available in Highlands Douglass?
EarthLink Fiber in Highlands Douglass, Louisville, KY
Availability:
99.7%
Customer Rating:
(6)
Avg. Download Speed
4,199 Mbps
EarthLink offers Fiber service to 99.7% of Highlands Douglass homes. Across the neighborhood, EarthLink Fiber has speeds up to 4,199 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Highlands Douglass from EarthLink in terms of customer satisfaction.
AT&T Fiber in Highlands Douglass, Louisville, KY
Availability:
99.7%
Customer Rating:
(542)
Avg. Download Speed
4,199 Mbps
AT&T offers Fiber service to 99.7% of Highlands Douglass homes. Across the neighborhood, AT&T Fiber has speeds up to 4,199 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Highlands Douglass from AT&T in terms of customer satisfaction.
Spectrum Fiber in Highlands Douglass, Louisville, KY
Availability:
6.1%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 6.1% of Highlands Douglass homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Highlands Douglass?
T-Mobile Home Internet Fixed Wireless in Highlands Douglass, Louisville, KY
Availability:
99.7%
Customer Rating:
(342)
Avg. Download Speed
71 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Highlands Douglass homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 71 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Highlands Douglass, Louisville, KY
Availability:
99.7%
Customer Rating:
(362)
Avg. Download Speed
460 Mbps
Verizon offers Fixed Wireless service to 99.7% of Highlands Douglass homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 460 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 33 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Highlands Douglass, Louisville, KY
Availability:
99.0%
Customer Rating:
(4)
Avg. Download Speed
43 Mbps
EarthLink offers Fixed Wireless service to 99.0% of Highlands Douglass homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.1 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Highlands Douglass, Louisville, KY
Availability:
99.0%
Customer Rating:
(205)
Avg. Download Speed
43 Mbps
AT&T offers Fixed Wireless service to 99.0% of Highlands Douglass homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.1 Mbps throughout the neighborhood.
BluegrassNet Fixed Wireless in Highlands Douglass, Louisville, KY
Availability:
87.6%
Customer Rating:
(0)
Avg. Download Speed
100 Mbps
BluegrassNet offers Fixed Wireless service to 87.6% of Highlands Douglass homes. Across the neighborhood, BluegrassNet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Highlands Douglass?
Spectrum Cable in Highlands Douglass, Louisville, KY
Availability:
99.7%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.7% of Highlands Douglass homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Highlands Douglass?
EarthLink DSL in Highlands Douglass, Louisville, KY
Availability:
99.7%
Customer Rating:
(5)
Avg. Download Speed
49 Mbps
EarthLink offers DSL service to 99.7% of Highlands Douglass homes. Across the neighborhood, EarthLink DSL has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Highlands Douglass from EarthLink in terms of customer satisfaction.
AT&T DSL in Highlands Douglass, Louisville, KY
Availability:
99.7%
Customer Rating:
(304)
Avg. Download Speed
49 Mbps
AT&T offers DSL service to 99.7% of Highlands Douglass homes. Across the neighborhood, AT&T DSL has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Highlands Douglass from AT&T in terms of customer satisfaction.
How Highlands Douglass Compares to Its Neighbors
The 10 neighborhoods nearest to Highlands Douglass that have their own pages are all within 2 miles. Among them, Deer Park has the most homes with fiber (100.0%) and Bashford Manor the fewest (70.8%); Highlands Douglass has 99.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Highlands Douglass (this page) | 3,569 | 99.7% | 4,199 Mbps | 9.9 | A | 81/100 |
| Bon Air | 8,754 | 95.5% | 4,464 Mbps | 9.8 | A- | 58/100 |
| Crescent Hill | 8,453 | 88.5% | 4,494 Mbps | 9.6 | A- | 65/100 |
| Bashford Manor | 5,861 | 70.8% | 3,387 Mbps | 7.7 | B | 45/100 |
| Belknap | 4,555 | 85.6% | 4,792 Mbps | 9.7 | A- | 80/100 |
| Bowman | 4,080 | 99.2% | 4,044 Mbps | 9.9 | A | 53/100 |
| Deer Park | 4,010 | 100.0% | 4,639 Mbps | 10 | A | 76/100 |
| Cherokee Triangle | 3,893 | 100.0% | 4,480 Mbps | 10 | A | 62/100 |
| Rock Creek Lexington Road | 3,857 | 86.8% | 4,307 Mbps | 9.3 | A- | 73/100 |
| Germantown | 3,697 | 99.5% | 4,807 Mbps | 9.9 | A | 65/100 |
| Clifton | 3,636 | 82.2% | 3,646 Mbps | 9.8 | B+ | 61/100 |
Who is the Fastest Internet Provider in Highlands Douglass?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Highlands Douglass
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Spectrum | 1,000 |
| Verizon | 1,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| BluegrassNet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Highlands Douglass. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Highlands Douglass Internet Providers
Based on 100 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Highlands Douglass residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Kentucky, with 4.33 out of 5 stars and 99.7% coverage in Highlands Douglass.
At a national level, based on 4173 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Highlands Douglass Internet Providers
The table below shows average customer ratings from customers in Highlands Douglass, Kentucky, and customers throughout the country.
| ISP / Tech Type | Highlands Douglass Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) |  (3) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Spectrum | (0) | (73) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| BluegrassNet | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Highlands Douglass
Based on data reported by Highlands Douglass ISPs to the FCC, the fastest speeds in the neighborhood are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Highlands Douglass. Therefore, the average customer can get up to 4,199 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Highlands Douglass Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| Spectrum | (0) | (73) | (1949) | View Plans | ||
| Verizon | (0) | (3) | (816) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| BluegrassNet | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Highlands Douglass?
Of the providers in Highlands Douglass, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Highlands Douglass where enough of them have reviewed a provider, otherwise across Kentucky or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.80 out of 5 for price, which is much higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in Highlands Douglass, Kentucky, and the United States rated the affordability of their internet service.
Rated Affordability in Highlands Douglass
| ISP / Tech Type | Highlands Douglass Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (5) | (342) | View Plans | ||
| Verizon | (0) | (3) | (816) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Spectrum | (0) | (73) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| BluegrassNet | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in Kentucky
Customer Reviews
A Magnolia, KY Customer
SCRTC Fiber
June 01, 2026 I’ve been impressed with SCRTC’s fiber internet. They offer symmetrical speeds, which is great for things like remote work (which I do), video gaming, or big uploads. Plans go up to 5 Gbps, and pricing is pretty reasonable considering it’s unlimited and super low-latency (I’m seeing like 5 ms pings). They’re part of the Smart Rural Community program, which basically means they’ve invested in solid infrastructure for in remote areas. I'd generally say it’s super reliable, and their tech support has been responsive when needed. I haven't had any outages in the 2 years I've been living here. If you’re in an area where SCRTC fiber is available, it’s probably one of the best options you’ve got. Definitely better than any DSL or cable alternative, especially in rural Kentucky.
dan m
Spectrum Cable
May 31, 2026 spectrum internet is a little over priced for what you get. the service is fine, but could be faster. the main problems ive had with spectrum have been their customer support, which is usually slow or just incompetent. if prices were lower this would be not a problem.
Jen L.
Spectrum Cable
May 22, 2026 My husband works for Spectrum's design office and our internet is free. I work from home and am able to connect flawlessly while my kids stream tv and play games. I appreciate the app that accompanies the service, as I recieve outage alerts and bill reminders. Any time we have had an issue, I have had a quick response from customer service or my app alerts me of a service disruption. Overall I am very pleased with the quality of our internet service and responsiveness of the provider.
Susan P.
AT&T DSL
May 19, 2026 My internet provider still gave me a substantial discount as I am a senior citizen. Even though the funding from the government ran out they covered me with quite a benefit. I need to cll them though as someone from Comcast stating representing ATT tried to rip me off to continue my current low price.
Scott G.
Windstream Fiber
May 02, 2026 I left Windstream DSL for two years for cable from Cox. Cox raised their prices so I went back to windstream and they then had fiber internet. Their service has been better since I came back.
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Which ISP Should You Choose in Highlands Douglass?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Highlands Douglass is T-Mobile Home Internet.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Highlands Douglass is T-Mobile Home Internet.
- Viasat, Verizon, T-Mobile Home Internet, Spectrum, HughesNet, EarthLink, and AT&T has the broadest coverage in Highlands Douglass, available to 99.7% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.