6 Best Internet Providers in Highlands Douglass, Louisville, KY
Find internet availability by address in Highlands Douglass, Louisville, KY
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Highlands Douglass ISP Report Card | Business Internet in Highlands Douglass
| Highlands Douglass ISP Report Card | A | |
| Download Speed for Most Households | 4,199 Mbps | |
| Number of Internet Service Providers | 6 | |
| Real Highlands Douglass Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Highlands Douglass has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Highlands Douglass.
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Highlands Douglass has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Highlands Douglass.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Spectrum
Connection
Customer Rating
Fiber
Cable
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Highlands Douglass, Louisville, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Highlands Douglass ratings may vary and are shown below.
Who is the Best Internet Provider in Highlands Douglass, Louisville, KY?
Verizon is the best internet provider in Highlands Douglass based on Louisville customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Verizon had the best reviews at the local, state, and national levels versus all available providers in Highlands Douglass, making it a solid recommendation among providers with reviews. Verizon is an option for 89.32% of the neighborhood.
or call 1-833-213-7018
The chart and table below show average customer ratings from customers in Highlands Douglass, Kentucky, and customers throughout the country.
Top Rated Internet Providers in Highlands Douglass
Local, State, and National Ratings for all Highlands Douglass Internet Providers
| ISP / Tech Type | Highlands Douglass Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (3) | (723) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| AT&T | (0) | (17) | (924) | View Plans | ||
| Spectrum | (0) | (69) | (1738) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| BluegrassNet | (0) | (0) | (0) | View Plans |
Based on 96 reviews from Louisville internet customers, Verizon is the best internet service provider for Highlands Douglass residents. Verizon was rated at an average of 4.33 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Louisville, with 4.00 out of 5 stars and 99.7% coverage in Highlands Douglass.
At a national level, based on 3710 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Highlands Douglass?
a different provider.

Internet Availability Key
Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Highlands Douglass?
According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, EarthLink and AT&T should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Highlands Douglass
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| BluegrassNet | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Highlands Douglass
| ISP / Tech Type | Highlands Douglass Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| Verizon | (0) | (3) | (723) | View Plans | ||
| AT&T | (0) | (17) | (924) | View Plans | ||
| Spectrum | (0) | (69) | (1738) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| BluegrassNet | (0) | (0) | (0) | View Plans |
Based on data reported by Highlands Douglass ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink and AT&T. These internet providers offer speeds up to 5,000 Mbps in Highlands Douglass. Therefore, the average customer can get up to 4,199 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Highlands Douglass?
Louisville customers rate T-Mobile Home Internet as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Highlands Douglass customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Highlands Douglass, Louisville, and the United States rated the affordability of their internet service.
Rated Affordability in Highlands Douglass
| ISP / Tech Type | Highlands Douglass Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (284) | View Plans | ||
| Verizon | (0) | (3) | (723) | View Plans | ||
| AT&T | (0) | (17) | (924) | View Plans | ||
| Spectrum | (0) | (69) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| BluegrassNet | (0) | (0) | (0) | View Plans |
Highlands Douglass Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Highlands Douglass below, including the metrics used and how Highlands Douglass compares to the rest of Louisville and nation.
| Metric
(hover for details)
|
Highlands Douglass | Kentucky | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Highlands Douglass that have a Fiber internet connection available to their home. | 99.66% | 76.67% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 4,199 Mbps | 3,277 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Highlands Douglass. | 9.8 | 7.8 | 6.8 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.2 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 16% | 12% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 98% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 97% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 86% | 73% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 86% | 74% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Highlands Douglass ISP Report Card & Digital Connectivity Index
The ISP Report Card in Highlands Douglass is A, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Highlands Douglass is high with a score of 74 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Highlands Douglass have done a good job meeting the needs of its residents.
The Highlands Douglass ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
97% of Highlands Douglass households have an internet connection despite having 99.66% availability. 86% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 86% of households have a broadband connection such as fiber, cable or DSL available to their home, 86% subscribe to it. A very large amount of Highlands Douglass residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Highlands Douglass?
- ISP Report Card: A-
- Digital Connectivity Index: 82 / 100
- ISP Report Card: A
- Digital Connectivity Index: 74 / 100
- ISP Report Card: A
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B
- Digital Connectivity Index: 49 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 69 / 100
- ISP Report Card: A
- Digital Connectivity Index: 57 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: A
- Digital Connectivity Index: 56 / 100
How Much Speed does a Highlands Douglass Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Highlands Douglass is 2.2, which is smaller than the Louisville average of 2.5 and smaller than the national average of 2.7. Highlands Douglass's average household income is $94,094 which is much higher than the Louisville average of $81,680 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Highlands Douglass also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Louisville average of 15%. Additionally, 16% of residents work from home, which is higher than the 12% of residents in Louisville who work from home. This and other factors you can see above show us that the community of Highlands Douglass has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Highlands Douglass households are much more technology-engaged. 98% of households have some sort of computing device, 95% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Highlands Douglass?
EarthLink Fiber in Highlands Douglass, Louisville, KY
EarthLink offers Fiber service to 99.7% of Highlands Douglass homes. Across the neighborhood, EarthLink Fiber has speeds up to 4,199 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Highlands Douglass from EarthLink in terms of customer satisfaction.
AT&T Fiber in Highlands Douglass, Louisville, KY
AT&T offers Fiber service to 99.7% of Highlands Douglass homes. Across the neighborhood, AT&T Fiber has speeds up to 4,199 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Highlands Douglass from AT&T in terms of customer satisfaction.
Spectrum Fiber in Highlands Douglass, Louisville, KY
Spectrum offers Fiber service to 2.7% of Highlands Douglass homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Highlands Douglass?
Spectrum Cable in Highlands Douglass, Louisville, KY
Spectrum offers Cable service to 99.7% of Highlands Douglass homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Highlands Douglass?
EarthLink DSL in Highlands Douglass, Louisville, KY
EarthLink offers DSL service to 99.7% of Highlands Douglass homes. Across the neighborhood, EarthLink DSL has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10.0 Mbps throughout the neighborhood. EarthLink DSL is rated the same as other types of internet service available in Highlands Douglass from EarthLink in terms of customer satisfaction.
AT&T DSL in Highlands Douglass, Louisville, KY
AT&T offers DSL service to 99.7% of Highlands Douglass homes. Across the neighborhood, AT&T DSL has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 10.0 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Highlands Douglass from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Highlands Douglass?
T-Mobile Home Internet Fixed Wireless in Highlands Douglass, Louisville, KY
T-Mobile Home Internet offers Fixed Wireless service to 99.7% of Highlands Douglass homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 70 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Highlands Douglass, Louisville, KY
EarthLink offers Fixed Wireless service to 99.0% of Highlands Douglass homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.2 Mbps throughout the neighborhood.
AT&T Fixed Wireless in Highlands Douglass, Louisville, KY
AT&T offers Fixed Wireless service to 99.0% of Highlands Douglass homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 44 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.2 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Highlands Douglass, Louisville, KY
Verizon offers Fixed Wireless service to 89.3% of Highlands Douglass homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 506 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 36 Mbps throughout the neighborhood.
BluegrassNet Fixed Wireless in Highlands Douglass, Louisville, KY
BluegrassNet offers Fixed Wireless service to 87.6% of Highlands Douglass homes. Across the neighborhood, BluegrassNet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which ISP Should You Choose in Highlands Douglass?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Highlands Douglass is Verizon.
- The fastest internet provider should be EarthLink and AT&T. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Highlands Douglass is T-Mobile Home Internet.
- EarthLink, Spectrum, HughesNet, T-Mobile Home Internet, Viasat, and AT&T has the broadest coverage in Highlands Douglass, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Highlands Douglass compare to other cities with a similar population?
To see how Highlands Douglass stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Highlands Douglass's A ISP Report Card and 74 / 100 Digital Connectivity Index.
- ISP Report Card: A
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B
- Digital Connectivity Index: 46 / 100
- ISP Report Card: B
- Digital Connectivity Index: 76 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 64 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 79 / 100
- ISP Report Card: A
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 35 / 100
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