Best Internet Providers in Hot Springs, NC
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Hot Springs, NC
Hot Springs has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Hot Springs.
Ranks compare Hot Springs with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Hot Springs, NC at a Glance
Hot Springs Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
DSL
Skyrunner Internet
Connection
Customer Rating
Fiber
Fixed Wireless
French Broad Fiber
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Hot Springs ratings may vary and are shown below.
Who is the Best Internet Provider in Hot Springs, NC?
French Broad Electric Membership Corporation is the highest-rated internet provider in Hot Springs based on 293 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Which Providers are Available at my Home in Hot Springs?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Hot Springs
- Skyrunner Internet - fiber coverage map
- French Broad Fiber - fiber coverage map
- Frontier - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Spectrum - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Skyrunner Internet - fixed wireless coverage map
How Hot Springs Compares to Places Its Size
Hot Springs's report card score is in the bottom 41% and its connectivity index is in the bottom 16%.
| Measure | Hot Springs | Rank among US towns of 1,000 to 9,999 people | Madison County | North Carolina | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 99.1% | top 16% | 96.9% | 78.0% | 71.5% | 1,056 places at 100.0% |
| Average top speed | 996 Mbps | bottom 27% | 1,020 Mbps | 3,577 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 3.1 | bottom 9% | 4.6 | 7.3 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.4 | bottom 42% | 2.6 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 18% | top 15% | 13% | 16% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 81% | bottom 3% | 87% | 95% | 96% | 515 places at 100% |
| Homes with internet | 74% | bottom 6% | 83% | 91% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 51% | bottom 19% | 68% | 77% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 59% | bottom 11% | 73% | 80% | 81% | 12 places at 100% |
| Median household income | $59,054 | bottom 23% | $58,572 | $83,207 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 16% | top 17% | 14% | 16% | 16% | University Park, PA (95%) |
Fiber reaches 99.1% of homes in Hot Springs, against 96.9% across Madison County and 78.0% across North Carolina. Households in Hot Springs are smaller than the US average (2.4 people against 2.7); 18% of workers work from home (US 15%); and the median household income is $59,054 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Hot Springs
Which Fiber Internet Providers are Available in Hot Springs?
Skyrunner Internet Fiber in Hot Springs, NC
Availability:
52.2%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Skyrunner Internet offers Fiber service to 52.2% of Hot Springs homes. Across the city, Skyrunner Internet Fiber has speeds up to 1,000 Mbps
French Broad Fiber in Hot Springs, NC
Availability:
46.0%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
French Broad Electric Membership Corporation offers Fiber service to 46.0% of Hot Springs homes. Across the city, French Broad Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Spectrum Fiber in Hot Springs, NC
Availability:
1.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 1.3% of Hot Springs homes. Across the city, Spectrum Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Hot Springs?
EarthLink Fixed Wireless in Hot Springs, NC
Availability:
53.8%
Customer Rating:
(4)
Avg. Download Speed
28 Mbps
EarthLink offers Fixed Wireless service to 53.8% of Hot Springs homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.7 Mbps throughout the city.
AT&T Fixed Wireless in Hot Springs, NC
Availability:
53.8%
Customer Rating:
(205)
Avg. Download Speed
28 Mbps
AT&T offers Fixed Wireless service to 53.8% of Hot Springs homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.7 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Hot Springs, NC
Availability:
27.0%
Customer Rating:
(342)
Avg. Download Speed
27 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 27.0% of Hot Springs homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the city.
Skyrunner Internet Fixed Wireless in Hot Springs, NC
Availability:
19.7%
Customer Rating:
(1)
Avg. Download Speed
25 Mbps
Skyrunner Internet offers Fixed Wireless service to 19.7% of Hot Springs homes. Across the city, Skyrunner Internet Fixed Wireless has speeds up to 25 Mbps
Which Cable Internet Providers are Available in Hot Springs?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Hot Springs, NC.
Which DSL Internet Providers are Available in Hot Springs?
Frontier DSL in Hot Springs, NC
Availability:
55.4%
Customer Rating:
(58)
Avg. Download Speed
39 Mbps
Frontier Communications offers DSL service to 55.4% of Hot Springs homes. Across the city, Frontier DSL is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.4 Mbps throughout the city.
Internet in Hot Springs by Neighborhood and ZIP Code
Hot Springs has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Hot Springs
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Hot Springs
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 28743 | 1,986 | 99.5% | 998 Mbps | 3.1 | C+ | 27/100 |
How Hot Springs Compares to Nearby Places
The 10 places nearest to Hot Springs that have their own pages are all within 10 miles, 3 of them in Tennessee. Among them, Walnut has the most homes with fiber (100.0%) and Wolf Creek, TN the fewest (84.5%); Hot Springs has 99.1%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Hot Springs (this page) | 1,008 | 99.1% | 996 Mbps | 3.1 | C+ | 30/100 |
| Marshall | 8,218 | 97.7% | 998 Mbps | 5 | C+ | 42/100 |
| Spring Creek | 473 | 100.0% | 1,000 Mbps | 3.5 | C+ | 19/100 |
| Walnut | 409 | 100.0% | 1,000 Mbps | 6.1 | B | 45/100 |
| Harmony Grove, TN | 373 | 100.0% | 1,000 Mbps | 3 | C+ | 18/100 |
| Paint Rock | 371 | 100.0% | 1,000 Mbps | 3.1 | C+ | 30/100 |
| Trust | 188 | 100.0% | 1,000 Mbps | 3 | C+ | 17/100 |
| Stackhouse | 151 | 90.1% | 952 Mbps | 3.6 | C | 45/100 |
| Laurel | 139 | 100.0% | 1,000 Mbps | 1.8 | C | 49/100 |
| Nough, TN | 106 | 100.0% | 1,000 Mbps | 1 | C | 18/100 |
| Wolf Creek, TN | 97 | 84.5% | 932 Mbps | 2.2 | C- | 18/100 |
Who is the Fastest Internet Provider in Hot Springs?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, French Broad Electric Membership Corporation should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Hot Springs
| Skyrunner Internet | 1,000 |
|---|---|
| French Broad Electric Membership Corporation | 1,000 |
| Spectrum | 1,000 |
| Frontier Communications | 115 |
| Viasat | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Hot Springs. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Hot Springs Internet Providers
Based on 293 reviews from North Carolina internet customers, French Broad Electric Membership Corporation is the best internet service provider for Hot Springs residents. French Broad Electric Membership Corporation was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Skyrunner Internet wins for second-place in North Carolina, with 5.00 out of 5 stars and 71.9% coverage in Hot Springs.
At a national level, based on 3537 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Hot Springs Internet Providers
The table below shows average customer ratings from customers in Hot Springs, North Carolina, and customers throughout the country.
| ISP / Tech Type | Hot Springs Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| French Broad Fiber | (0) | (2) | (2) | View Plans | ||
| Skyrunner Internet | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Hot Springs
Based on data reported by Hot Springs ISPs to the FCC, the fastest speeds in the city are available through French Broad Electric Membership Corporation. The company offers speeds up to 1,000 Mbps in Hot Springs. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Hot Springs Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Skyrunner Internet | (0) | (1) | (1) | View Plans | ||
| French Broad Fiber | (0) | (2) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| EarthLink | (0) | (1) |  (15) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Hot Springs?
Of the providers in Hot Springs, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Hot Springs where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. French Broad Electric Membership Corporation is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in Hot Springs, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Hot Springs
| ISP / Tech Type | Hot Springs Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| French Broad Fiber | (0) | (2) | (2) | View Plans | ||
| Skyrunner Internet | (0) | (1) | (1) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
M.L.
AT&T Fiber
October 26, 2026 Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.
ISPReports User
Spectrum
October 26, 2026 Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.
ISPReports User
Brightspeed
October 23, 2026 You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.
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Which ISP Should You Choose in Hot Springs?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Hot Springs is French Broad Fiber.
- The fastest internet provider should be French Broad Electric Membership Corporation. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Hot Springs is T-Mobile Home Internet.
- Viasat, Skyrunner Internet, and HughesNet has the broadest coverage in Hot Springs, available to 71.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.