Best Internet Providers in Madison County, NC
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Madison County, NC
Madison County has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Madison County.
Ranks compare Madison County with the 100 North Carolina counties.
The Best Internet in Madison County, NC at a Glance
Madison County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
French Broad Fiber
Connection
Customer Rating
Fiber
Frontier
Connection
Customer Rating
DSL
Spectrum
Connection
Customer Rating
Fiber
Cable
Skyrunner Internet
Connection
Customer Rating
Fiber
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Madison County ratings may vary and are shown below.
Who is the Best Internet Provider in Madison County, NC?
French Broad Electric Membership Corporation is the highest-rated internet provider in Madison County based on 304 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Which Providers are Available at my Home in Madison County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Madison County
- French Broad Fiber - fiber coverage map
- Spectrum - cable coverage map
- Zito - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Zito - cable coverage map
- Skyrunner Internet - fiber coverage map
- Skyrunner Internet - fixed wireless coverage map
- Spectrum - fiber coverage map
- Frontier - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Carolina West - fixed wireless coverage map
How Madison County Compares to the Rest of North Carolina
Madison County's report card score is tied 64th of 100 and its connectivity index is tied 49th of 100.
| Measure | Madison County | Rank among North Carolina counties | North Carolina | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 96.9% | 8th of 100 | 78.0% | 71.5% | Davie County (99.8%) |
| Average top speed | 1,020 Mbps | 90th of 100 | 3,577 Mbps | 3,486 Mbps | Greene County (8,030 Mbps) |
| Providers at a typical address | 4.6 | Tied 94th of 100 | 7.3 | 7.1 | Buncombe County (9.2) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.6 | Tied 12th of 100 | 2.5 | 2.7 | Union County (3.0) |
| Workers who work from home | 13% | Tied 23rd of 100 | 16% | 15% | Mecklenburg County and Wake County (29%) |
| Homes with a computer, tablet or phone | 87% | Tied 94th of 100 | 95% | 96% | Carteret County and Dare County and 3 more (98%) |
| Homes with internet | 83% | Tied 80th of 100 | 91% | 91% | Wake County (96%) |
| Homes on fiber, cable or DSL | 68% | Tied 56th of 100 | 77% | 76% | Wake County (86%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 73% | Tied 47th of 100 | 80% | 81% | Orange County and Wake County (90%) |
| Median household income | $58,572 | 72nd of 100 | $83,207 | $93,246 | Union County ($119,553) |
| Residents in school (6th grade to college) | 14% | Tied 28th of 100 | 16% | 16% | Watauga County (36%) |
Fiber reaches 96.9% of homes in Madison County, against 78.0% across North Carolina. Households in Madison County are smaller than the US average (2.6 people against 2.7); 13% of workers work from home (US 15%); and the median household income is $58,572 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Madison County Compares to Its Neighbors
Madison County has 6 neighbors, 3 of them in Tennessee. Among them, Cocke County, TN has the most homes with fiber (99.4%) and Greene County, TN the fewest (56.7%); Madison County has 96.9%.
Map of Madison County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Madison County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Madison County (this page) | 21,193 | 96.9% | 1,020 Mbps | 4.6 | C+ | 48/100 |
| Buncombe County | 269,452 | 68.0% | 3,338 Mbps | 9.2 | B+ | 69/100 |
| Greene County, TN | 70,152 | 56.7% | 2,012 Mbps | 6.3 | B- | 37/100 |
| Haywood County | 62,089 | 58.0% | 1,597 Mbps | 7.7 | B- | 39/100 |
| Cocke County, TN | 35,999 | 99.4% | 1,471 Mbps | 6.5 | B+ | 22/100 |
| Yancey County | 18,470 | 97.3% | 989 Mbps | 7.2 | B | 39/100 |
| Unicoi County, TN | 17,928 | 98.5% | 1,757 Mbps | 7 | B+ | 43/100 |
Internet in Madison County by City and ZIP Code
Fiber reaches from 94.4% of homes in Mars Hill to 99.1% in Hot Springs; by ZIP code, from 94.0% in 28754 (Mars Hill) to 99.5% in 28743 (Hot Springs). Each row links to that place’s page.
Cities and towns in Madison County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Mars Hill | 8,427 | 94.4% | 1,000 Mbps | 4.7 | C+ | 63/100 |
| Marshall | 8,218 | 97.7% | 998 Mbps | 5 | C+ | 42/100 |
| Hot Springs | 1,008 | 99.1% | 996 Mbps | 3.1 | C+ | 30/100 |
| Ivy Ridge | 565 | 97.0% | 1,000 Mbps | 4.3 | C+ | 67/100 |
| Spring Creek | 473 | 100.0% | 1,000 Mbps | 3.5 | C+ | 19/100 |
| Jupiter | 434 | 77.2% | 1,000 Mbps | 7.1 | B- | 55/100 |
| Walnut | 409 | 100.0% | 1,000 Mbps | 6.1 | B | 45/100 |
| Paint Rock | 371 | 100.0% | 1,000 Mbps | 3.1 | C+ | 30/100 |
| Cutshalltown | 265 | 98.9% | 1,000 Mbps | 3.5 | C+ | 49/100 |
| Foster Creek | 193 | 100.0% | 1,000 Mbps | 2.3 | C | 59/100 |
| Trust | 188 | 100.0% | 1,000 Mbps | 3 | C+ | 17/100 |
| Stackhouse | 151 | 90.1% | 952 Mbps | 3.6 | C | 45/100 |
| Laurel | 139 | 100.0% | 1,000 Mbps | 1.8 | C | 49/100 |
ZIP codes in Madison County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 28753 (Marshall) | 11,618 | 96.6% | 998 Mbps | 5.1 | C+ | 46/100 |
| 28754 (Mars Hill) | 8,171 | 94.0% | 1,000 Mbps | 4.6 | C+ | 65/100 |
| 28743 (Hot Springs) | 1,986 | 99.5% | 998 Mbps | 3.1 | C+ | 27/100 |
Who is the Fastest Internet Provider in Madison County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, French Broad Electric Membership Corporation and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Madison County
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| French Broad Electric Membership Corporation | 1,000 |
| Skyrunner Internet | 1,000 |
| Spectrum | 1,000 |
| Zito Media | 1,000 |
| Verizon | 300 |
| Frontier Communications | 115 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| Carolina West Wireless | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Madison County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Madison County Internet Providers
Based on 304 reviews from North Carolina internet customers, French Broad Electric Membership Corporation is the best internet service provider for Madison County residents. French Broad Electric Membership Corporation was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Skyrunner Internet wins for second-place in North Carolina, with 5.00 out of 5 stars and 81.7% coverage in Madison County.
At a national level, based on 4380 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Madison County Internet Providers
The table below shows average customer ratings from customers in Madison County, North Carolina, and customers throughout the country.
| ISP / Tech Type | Madison County Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| French Broad Fiber | (2) | (2) | (2) | View Plans | ||
| Skyrunner Internet | (0) | (1) | (1) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) |  (13) | (342) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| Zito | (0) |  (2) |  (27) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Madison County
Based on data reported by Madison County ISPs to the FCC, the fastest speeds in the county are available through French Broad Electric Membership Corporation and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Madison County. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Madison County Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Skyrunner Internet | (0) | (1) | (1) | View Plans | ||
| French Broad Fiber | (2) | (2) | (2) | View Plans | ||
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| EarthLink | (0) | (1) |  (15) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| Zito | (0) | (2) | (27) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Madison County?
Of the providers in Madison County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Madison County where enough of them have reviewed a provider, otherwise across North Carolina or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.23 out of 5 for price, which is higher than the average across all internet providers in the country. French Broad Electric Membership Corporation is rated second for affordability, with an average price rating of 5.00 out of 5.
The table below shows how customers in Madison County, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Madison County
| ISP / Tech Type | Madison County Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (342) | View Plans | ||
| French Broad Fiber | (2) | (2) | (2) | View Plans | ||
| Skyrunner Internet | (0) | (1) | (1) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| Verizon | (0) | (9) | (816) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (59) | (1051) | View Plans | ||
| Zito | (0) | (2) | (27) | View Plans | ||
| Spectrum | (0) | (214) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Carolina West | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Madison County
Which Fiber Internet Providers are Available in Madison County?
French Broad Fiber in Madison County, NC
Availability:
94.3%
Customer Rating:
(2)
Avg. Download Speed
1,000 Mbps
French Broad Electric Membership Corporation offers Fiber service to 94.3% of Madison County homes. Across the county, French Broad Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Zito Fiber in Madison County, NC
Availability:
5.2%
Customer Rating:
(6)
Avg. Download Speed
1,000 Mbps
Zito Media offers Fiber service to 5.2% of Madison County homes. Across the county, Zito Fiber has speeds up to 1,000 Mbps
Skyrunner Internet Fiber in Madison County, NC
Availability:
3.2%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Skyrunner Internet offers Fiber service to 3.2% of Madison County homes. Across the county, Skyrunner Internet Fiber has speeds up to 1,000 Mbps
Spectrum Fiber in Madison County, NC
Availability:
1.5%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 1.5% of Madison County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Madison County?
Skyrunner Internet Fixed Wireless in Madison County, NC
Availability:
79.1%
Customer Rating:
(1)
Avg. Download Speed
25 Mbps
Skyrunner Internet offers Fixed Wireless service to 79.1% of Madison County homes. Across the county, Skyrunner Internet Fixed Wireless has speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Madison County, NC
Availability:
72.1%
Customer Rating:
(342)
Avg. Download Speed
57 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 72.1% of Madison County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the county.
Verizon Fixed Wireless in Madison County, NC
Availability:
34.1%
Customer Rating:
(362)
Avg. Download Speed
143 Mbps
Verizon offers Fixed Wireless service to 34.1% of Madison County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 143 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 12 Mbps throughout the county.
EarthLink Fixed Wireless in Madison County, NC
Availability:
28.3%
Customer Rating:
(4)
Avg. Download Speed
28 Mbps
EarthLink offers Fixed Wireless service to 28.3% of Madison County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the county.
AT&T Fixed Wireless in Madison County, NC
Availability:
28.3%
Customer Rating:
(205)
Avg. Download Speed
28 Mbps
AT&T offers Fixed Wireless service to 28.3% of Madison County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 28 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 3.6 Mbps throughout the county.
Carolina West Fixed Wireless in Madison County, NC
Availability:
10.6%
Customer Rating:
(0)
Avg. Download Speed
25 Mbps
Carolina West Wireless offers Fixed Wireless service to 10.6% of Madison County homes. Across the county, Carolina West Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
Which Cable Internet Providers are Available in Madison County?
Spectrum Cable in Madison County, NC
Availability:
38.9%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 38.9% of Madison County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Zito Cable in Madison County, NC
Availability:
8.7%
Customer Rating:
(21)
Avg. Download Speed
400 Mbps
Zito Media offers Cable service to 8.7% of Madison County homes. Across the county, Zito Cable has speeds up to 400 Mbps
Which DSL Internet Providers are Available in Madison County?
Frontier DSL in Madison County, NC
Availability:
43.2%
Customer Rating:
(58)
Avg. Download Speed
35 Mbps
Frontier Communications offers DSL service to 43.2% of Madison County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 35 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 2.3 Mbps throughout the county.
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
ISPReports User
Spectrum Cable
November 05, 2026 Service during the day has gotten a little better. However, Spectrum does a lot of maintenance late at night and therefore the TV and Internet go out. Not happy with that since I stay up late.
ISPReports User
Ripple Fiber
November 01, 2026 Constant outages with customer service associates that barely know anything about the product
M.L.
AT&T Fiber
October 26, 2026 Price keeps going up, for the same service. Terrible internet service: 6 outages in the past month (Sept-Oct 2026) Very unreliable. If you have a problem: Customer Service is an AI bot.
ISPReports User
Spectrum
October 26, 2026 Declining since an optic company came into our housing area in zip 28110. We are displeased and considering alternatives.
ISPReports User
Brightspeed
October 23, 2026 You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.
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Which ISP Should You Choose in Madison County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Madison County is French Broad Fiber.
- The fastest internet provider should be French Broad Electric Membership Corporation and Spectrum. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Madison County is T-Mobile Home Internet.
- Viasat, HughesNet, and French Broad Electric Membership Corporation has the broadest coverage in Madison County, available to 94.3% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.