Best Internet Providers in Jackson Heights-ny, Queens, NY
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Jackson Heights-ny, Queens, NY
Jackson Heights-ny has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Jackson Heights-ny.
Ranks compare Jackson Heights-ny with the 47 neighborhoods in Queens.
The Best Internet in Jackson Heights-ny, Queens, NY at a Glance
Jackson Heights-ny Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Cable
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson Heights-ny ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson Heights-ny, Queens, NY?
Spectrum is the highest-rated internet provider in Jackson Heights-ny based on 356 New York customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Jackson Heights-ny?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Jackson Heights-ny, Queens
How Jackson Heights-ny Compares to the Rest of Queens
Jackson Heights-ny's report card score is tied 31st of 47 and its connectivity index is tied 31st of 47.
| Measure | Jackson Heights-ny | Rank among neighborhoods in Queens | Queens | Queens County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 96.7% | 39th of 47 | 97.9% | 97.9% | 71.5% | Beechhurst and College Point and 3 more (100.0%) |
| Average top speed | 2,190 Mbps | Tied 38th of 47 | 2,257 Mbps | 2,257 Mbps | 3,486 Mbps | Ridgewood (2,598 Mbps) |
| Providers at a typical address | 5.2 | Tied 14th of 47 | 5.2 | 5.2 | 7.1 | Sunnyside and Woodside (6.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 3.0 | Tied 17th of 47 | 2.9 | 2.9 | 2.7 | Corona (3.7) |
| Workers who work from home | 12% | Tied 20th of 47 | 13% | 13% | 15% | Long Island City (24%) |
| Homes with a computer, tablet or phone | 97% | Tied 7th of 47 | 96% | 96% | 96% | Rosedale and Springfield Gardens (99%) |
| Homes with internet | 93% | Tied 15th of 47 | 93% | 93% | 91% | Breezy Point and Douglaston-Little Neck and 2 more (96%) |
| Homes on fiber, cable or DSL | 68% | 39th of 47 | 74% | 74% | 76% | Breezy Point (86%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 75% | Tied 41st of 47 | 80% | 80% | 81% | Rosedale (88%) |
| Median household income | $84,363 | 37th of 47 | $93,874 | $93,874 | $93,246 | Long Island City ($140,671) |
| Residents in school (6th grade to college) | 14% | Tied 21st of 47 | 15% | 15% | 16% | College Point (20%) |
Fiber reaches 96.7% of homes in Jackson Heights-ny, against 97.9% across Queens and 97.9% across Queens County. Households in Jackson Heights-ny are larger than the US average (3.0 people against 2.7); 12% of workers work from home (US 15%); and the median household income is $84,363 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Jackson Heights-ny
Which Fiber Internet Providers are Available in Jackson Heights-ny?
EarthLink Fiber in Jackson Heights-ny, Queens, NY
Availability:
95.8%
Customer Rating:
(6)
Avg. Download Speed
2,223 Mbps
EarthLink offers Fiber service to 95.8% of Jackson Heights-ny homes. Across the neighborhood, EarthLink Fiber is the only type of service available from the company, with speeds up to 2,223 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,218 Mbps throughout the neighborhood.
Verizon Fiber in Jackson Heights-ny, Queens, NY
Availability:
95.8%
Customer Rating:
(453)
Avg. Download Speed
2,223 Mbps
Verizon offers Fiber service to 95.8% of Jackson Heights-ny homes. Across the neighborhood, Verizon Fiber has speeds up to 2,223 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,218 Mbps throughout the neighborhood. Verizon Fiber is rated about the same as other types of internet service available in Jackson Heights-ny from Verizon in terms of customer satisfaction.
Spectrum Fiber in Jackson Heights-ny, Queens, NY
Availability:
15.3%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 15.3% of Jackson Heights-ny homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Jackson Heights-ny?
T-Mobile Home Internet Fixed Wireless in Jackson Heights-ny, Queens, NY
Availability:
99.9%
Customer Rating:
(342)
Avg. Download Speed
83 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.9% of Jackson Heights-ny homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 83 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Jackson Heights-ny, Queens, NY
Availability:
65.9%
Customer Rating:
(362)
Avg. Download Speed
523 Mbps
Verizon offers Fixed Wireless service to 65.9% of Jackson Heights-ny homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 523 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 38 Mbps throughout the neighborhood.
Starry Fixed Wireless in Jackson Heights-ny, Queens, NY
Availability:
19.1%
Customer Rating:
(25)
Avg. Download Speed
312 Mbps
Starry offers Fixed Wireless service to 19.1% of Jackson Heights-ny homes. Across the neighborhood, Starry Fixed Wireless is the only type of service available from the company, with speeds up to 312 Mbps, with speeds from 300 Mpbs up to 800 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Jackson Heights-ny?
Spectrum Cable in Jackson Heights-ny, Queens, NY
Availability:
99.9%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.9% of Jackson Heights-ny homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Astound Broadband Cable in Jackson Heights-ny, Queens, NY
Availability:
26.9%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 26.9% of Jackson Heights-ny homes. Across the neighborhood, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Jackson Heights-ny?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Jackson Heights-ny, Queens, NY.
How Jackson Heights-ny Compares to Its Neighbors
The 10 neighborhoods nearest to Jackson Heights-ny that have their own pages are all within 3 miles. Among them, Corona has the most homes with fiber (99.8%) and Astoria the fewest (95.8%); Jackson Heights-ny has 96.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Jackson Heights-ny (this page) | 154,418 | 96.7% | 2,190 Mbps | 5.2 | B | 66/100 |
| Astoria | 142,631 | 95.8% | 2,227 Mbps | 6.4 | B+ | 70/100 |
| Corona | 112,438 | 99.8% | 2,046 Mbps | 5.6 | B+ | 53/100 |
| Elmhurst | 86,587 | 99.1% | 2,181 Mbps | 5.9 | B+ | 61/100 |
| Forest Hills | 68,737 | 95.8% | 2,190 Mbps | 5.2 | B | 77/100 |
| Sunnyside | 64,980 | 97.1% | 2,237 Mbps | 6.7 | B+ | 64/100 |
| Woodside | 52,616 | 97.3% | 2,181 Mbps | 6.7 | B+ | 61/100 |
| Rego Park | 45,297 | 97.6% | 2,220 Mbps | 5.5 | B | 69/100 |
| Middle Village | 40,436 | 98.3% | 2,211 Mbps | 5.4 | B | 67/100 |
| Maspeth | 37,994 | 99.4% | 2,270 Mbps | 5.6 | B+ | 69/100 |
| East Elmhurst | 7,379 | 95.8% | 2,300 Mbps | 5.7 | B | 52/100 |
Who is the Fastest Internet Provider in Jackson Heights-ny?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson Heights-ny
| Verizon | 2,300 |
|---|---|
| EarthLink | 2,300 |
| Astound Broadband | 1,500 |
| Spectrum | 1,000 |
| Starry | 800 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Jackson Heights-ny. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Jackson Heights-ny Internet Providers
Based on 356 reviews from New York internet customers, Spectrum is the best internet service provider for Jackson Heights-ny residents. Spectrum was rated at an average of 3.07 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in New York, with 3.00 out of 5 stars and 95.8% coverage in Jackson Heights-ny.
At a national level, based on 3269 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Jackson Heights-ny Internet Providers
The table below shows average customer ratings from customers in Jackson Heights-ny, New York, and customers throughout the country.
| ISP / Tech Type | Jackson Heights-ny Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum |  (1) |  (189) | (1949) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| Astound Broadband |  (0) | (5) | (122) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Starry | (0) |  (3) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Jackson Heights-ny
Based on data reported by Jackson Heights-ny ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink. The company offers speeds up to 2,300 Mbps in Jackson Heights-ny. Therefore, the average customer can get up to 2,223 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Jackson Heights-ny Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Starry | (0) | (3) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Jackson Heights-ny?
Of the providers in Jackson Heights-ny, customers rate Spectrum the best for price. Data comes from customers rating their satisfaction with pricing: in Jackson Heights-ny where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 2.00 out of 5.
The table below shows how customers in Jackson Heights-ny, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson Heights-ny
| ISP / Tech Type | Jackson Heights-ny Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| Verizon | (1) | (140) | (816) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Starry | (0) | (3) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
A New York, NY Customer
Spectrum Cable
May 05, 2023 Rich
Verizon Fiber
March 19, 2023 I currently use Verizon Fios and fund myself very satisfied with the service. The pricing is very competitive compared with other internet providers in Queens. The speed is also extremely fast for what I am paying and it covers the entirety of my home. We rarely have any outages in service.
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 Rate your provider
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Which ISP Should You Choose in Jackson Heights-ny?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson Heights-ny is Spectrum.
- The fastest internet provider should be EarthLink. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson Heights-ny is Spectrum.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Jackson Heights-ny, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.