6 Best Internet Providers in Jackson Heights-ny, Queens, NY
Find internet availability by address in Jackson Heights-ny, Queens, NY
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Jackson Heights-ny ISP Report Card | B |
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Download Speed for Most Households | 2,190 Mbps |
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Number of Internet Service Providers | 6 |
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Real Jackson Heights-ny Customer Ratings | 2 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Jackson Heights-ny has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Jackson Heights-ny.
Jackson Heights-ny overview
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Jackson Heights-ny has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Jackson Heights-ny.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Cable
Above are the top 4 providers in Jackson Heights-ny, Queens, NY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Jackson Heights-ny ratings may vary and are shown below.
Who is the Best Internet Provider in Jackson Heights-ny, Queens, NY?
Spectrum is the highest-rated internet provider in Jackson Heights-ny based on 345 New York customer reviews, and Starry has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Jackson Heights-ny, New York, and customers throughout the country.
Top Rated Internet Providers in Jackson Heights-ny
Local, State, and National Ratings for all Jackson Heights-ny Internet Providers
| ISP / Tech Type | Jackson Heights-ny Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (134) | (783) | View Plans | ||
| Spectrum |  (1) |  (185) | (1881) | View Plans | ||
| Starry |  (0) |  (3) | (24) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Astound Broadband | (0) | (5) | (117) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| HughesNet | (0) | (0) |  (24) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Based on 345 reviews from New York internet customers, Spectrum is the best internet service provider for Jackson Heights-ny residents. Spectrum was rated at an average of 3.06 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 4.00 out of 5 stars and 99.7% coverage in Jackson Heights-ny.
At a national level, based on 3142 national reviews for any of the providers listed above, Starry is rated higher than any other provider, with a rating of 4.21 out of 5.
Which Providers are Available at my Home in Jackson Heights-ny?
a different provider.
Coverage map for each provider in Jackson Heights-ny, Queens
Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Jackson Heights-ny?
According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Jackson Heights-ny
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| EarthLink | 2,300 Mbps | ||
| Verizon | 2,300 Mbps | ||
| Astound Broadband | 1,500 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Starry | 800 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Jackson Heights-ny
| ISP / Tech Type | Jackson Heights-ny Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (134) | (783) | View Plans | ||
| Spectrum | (1) | (185) | (1881) | View Plans | ||
| Starry | (0) | (3) | (24) | View Plans | ||
| Astound Broadband | (0) | (5) | (117) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by Jackson Heights-ny ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink. The company offers speeds up to 2,300 Mbps in Jackson Heights-ny. Therefore, the average customer can get up to 2,223 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Jackson Heights-ny?
New York customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s Jackson Heights-ny customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Jackson Heights-ny, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Jackson Heights-ny
| ISP / Tech Type | Jackson Heights-ny Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (1) | (134) | (783) | View Plans | ||
| Spectrum | (1) | (185) | (1881) | View Plans | ||
| Starry | (0) | (3) | (24) | View Plans | ||
| T-Mobile Home Internet | (0) | (17) | (322) | View Plans | ||
| Astound Broadband | (0) | (5) | (117) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Jackson Heights-ny Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Jackson Heights-ny below, including the metrics used and how Jackson Heights-ny compares to the rest of Queens and nation.
| Metric
(hover for details)
|
Jackson Heights-ny | New York | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Jackson Heights-ny that have a Fiber internet connection available to their home. | 96.72% | 97.92% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,190 Mbps | 2,257 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Jackson Heights-ny. | 5.2 | 5.2 | 7.1 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.0 | 2.9 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 12% | 13% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 97% | 96% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 93% | 93% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 68% | 74% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 68% | 74% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Jackson Heights-ny ISP Report Card & Digital Connectivity Index
The ISP Report Card in Jackson Heights-ny is B, which is comparable to other neighborhoods. The local demand for broadband internet connectivity in Jackson Heights-ny is high with a score of 66 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Jackson Heights-ny have done a good job meeting the needs of its residents.
The Jackson Heights-ny ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
93% of Jackson Heights-ny households have an internet connection despite having 99.95% availability. 68% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 68% of households have a broadband connection such as fiber, cable or DSL available to their home, 68% subscribe to it. A moderate amount of Jackson Heights-ny residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Jackson Heights-ny?
- ISP Report Card: B+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: B
- Digital Connectivity Index: 52 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: B
- Digital Connectivity Index: 69 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 70 / 100
- ISP Report Card: B
- Digital Connectivity Index: 67 / 100
How Much Speed does a Jackson Heights-ny Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Jackson Heights-ny is 3.0, which is larger than the Queens average of 2.9 and larger than the national average of 2.7. Jackson Heights-ny’s average household income is $84,363 which is about average for the Queens average of $93,874 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Jackson Heights-ny also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Queens average of 15%. Additionally, 12% of residents work from home, which is lower than the 13% of residents in Queens who work from home. This and other factors you can see above show us that the community of Jackson Heights-ny has a high need for internet connectivity and speeds.
Compared to the rest of the country, Jackson Heights-ny households are more technology-engaged. 97% of households have some sort of computing device, 77% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Jackson Heights-ny?
EarthLink Fiber in Jackson Heights-ny, Queens, NY
Availability:
95.8%
Customer Rating:
(6)
Avg. Download Speed
2,223 Mbps
EarthLink offers Fiber service to 95.8% of Jackson Heights-ny homes. Across the neighborhood, EarthLink Fiber is the only type of service available from the company, with speeds up to 2,223 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,218 Mbps throughout the neighborhood.
Verizon Fiber in Jackson Heights-ny, Queens, NY
Availability:
95.8%
Customer Rating:
(433)
Avg. Download Speed
2,223 Mbps
Verizon offers Fiber service to 95.8% of Jackson Heights-ny homes. Across the neighborhood, Verizon Fiber has speeds up to 2,223 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,218 Mbps throughout the neighborhood. Verizon Fiber is rated about the same as other types of internet service available in Jackson Heights-ny from Verizon in terms of customer satisfaction.
Spectrum Fiber in Jackson Heights-ny, Queens, NY
Availability:
15.3%
Customer Rating:
(199)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 15.3% of Jackson Heights-ny homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Jackson Heights-ny?
Spectrum Cable in Jackson Heights-ny, Queens, NY
Availability:
99.9%
Customer Rating:
(1681)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 99.9% of Jackson Heights-ny homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Astound Broadband Cable in Jackson Heights-ny, Queens, NY
Availability:
26.9%
Customer Rating:
(93)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 26.9% of Jackson Heights-ny homes. Across the neighborhood, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Jackson Heights-ny?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Jackson Heights-ny, Queens, NY.
Which Fixed Wireless and LTE Internet Providers are Available in Jackson Heights-ny?
T-Mobile Home Internet Fixed Wireless in Jackson Heights-ny, Queens, NY
Availability:
99.9%
Customer Rating:
(322)
Avg. Download Speed
83 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.9% of Jackson Heights-ny homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 83 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Jackson Heights-ny, Queens, NY
Availability:
65.9%
Customer Rating:
(350)
Avg. Download Speed
523 Mbps
Verizon offers Fixed Wireless service to 65.9% of Jackson Heights-ny homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 523 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 38 Mbps throughout the neighborhood.
Starry Fixed Wireless in Jackson Heights-ny, Queens, NY
Availability:
19.1%
Customer Rating:
(24)
Avg. Download Speed
312 Mbps
Starry offers Fixed Wireless service to 19.1% of Jackson Heights-ny homes. Across the neighborhood, Starry Fixed Wireless is the only type of service available from the company, with speeds up to 312 Mbps, with speeds from 300 Mpbs up to 800 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 100, with an average of 100 Mbps throughout the neighborhood.
Which ISP Should You Choose in Jackson Heights-ny?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Jackson Heights-ny is Spectrum.
- The fastest internet provider should be EarthLink. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Jackson Heights-ny is Spectrum.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Jackson Heights-ny, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Jackson Heights-ny compare to other cities with a similar population?
To see how Jackson Heights-ny stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Jackson Heights-ny’s B ISP Report Card and 66 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 79 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 69 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 76 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B
- Digital Connectivity Index: 63 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Jackson Heights-ny
Customer Reviews
A New York, NY Customer
Spectrum Cable
May 05, 2023 More
Rich
Verizon Fiber
March 19, 2023 I currently use Verizon Fios and fund myself very satisfied with the service. The pricing is very competitive compared with other internet providers in Queens. The speed is also extremely fast for what I am paying and it covers the entirety of my home. We rarely have any outages in service.
More
ISPReports User
Optimum Cable
September 06, 2026 More
An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
More
A Constableville, NY Customer
Verizon Fiber
June 08, 2026 Horrible service, and it goes down a lot, unlike the price keeps going up. The people you deal with are more like trying to sell you crap or tack on costs
More
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