7 Best Internet Providers in Kernersville, NC
Find internet availability by address in Kernersville, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Kernersville ISP Report Card | Business Internet in Kernersville
| Kernersville ISP Report Card | B+ | |
| Download Speed for Most Households | 3,772 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real Kernersville Customer Ratings | 5 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Kernersville has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Kernersville.
Kernersville overview
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Kernersville has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Kernersville.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Brightspeed
Connection
Customer Rating
Fiber
DSL
Lumos Networks
Connection
Customer Rating
Fiber
DSL
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Above are the top 4 providers in Kernersville, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Kernersville ratings may vary and are shown below.
Who is the Best Internet Provider in Kernersville, NC?
Lumos Networks is the highest-rated internet provider in Kernersville based on 260 North Carolina customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Kernersville, North Carolina, and customers throughout the country.
Top Rated Internet Providers in Kernersville
Local, State, and National Ratings for all Kernersville Internet Providers
| ISP / Tech Type | Kernersville Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Lumos Networks | (11) | (21) | (25) | View Plans | ||
| AT&T | (1) | (49) | (924) | View Plans | ||
| Brightspeed | (2) | (14) | (64) | View Plans | ||
| Spectrum | (5) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 260 reviews from North Carolina internet customers, Lumos Networks is the best internet service provider for Kernersville residents. Lumos Networks was rated at an average of 4.05 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in North Carolina, with 3.73 out of 5 stars and 93.8% coverage in Kernersville.
At a national level, based on 3817 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.01 out of 5.
Which Providers are Available at my Home in Kernersville?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Kernersville?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by Brightspeed. On the other hand, based on data provided by the internet providers to the FCC, Lumos Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Kernersville
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Lumos Networks | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| Brightspeed | 2,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Kernersville
| ISP / Tech Type | Kernersville Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Brightspeed | (2) | (14) | (64) | View Plans | ||
| Lumos Networks | (11) | (21) | (25) | View Plans | ||
| AT&T | (1) | (49) | (924) | View Plans | ||
| Spectrum | (5) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Kernersville ISPs to the FCC, the fastest speeds in the city are available through Lumos Networks. The company offers speeds up to 5,000 Mbps in Kernersville. Therefore, the average customer can get up to 5,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Brightspeed. This indicates Brightspeed reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Kernersville?
North Carolina customers rate Brightspeed as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Brightspeed received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. Lumos Networks is rated in second place for affordability by the company’s Kernersville customers with an average price rating of 4.50 out of 5.
The chart and graph below show how customers in Kernersville, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Kernersville
| ISP / Tech Type | Kernersville Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Brightspeed | (2) | (14) | (64) | View Plans | ||
| Lumos Networks | (11) | (21) | (25) | View Plans | ||
| AT&T | (1) | (49) | (924) | View Plans | ||
| Spectrum | (5) | (186) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Verizon | (0) | (7) | (723) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Kernersville Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Kernersville below, including the metrics used and how Kernersville compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
Kernersville | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Kernersville that have a Fiber internet connection available to their home. | 86.21% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 3,772 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Kernersville. | 6.9 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.5 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 13% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 97% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 92% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 80% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 81% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Kernersville ISP Report Card & Digital Connectivity Index
The ISP Report Card in Kernersville is B+, which is much better than other cities. The local demand for broadband internet connectivity in Kernersville is high with a score of 71 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Kernersville have done a good job meeting the needs of its residents.
The Kernersville ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
92% of Kernersville households have an internet connection despite having 99.77% availability. 80% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 4% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 80% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Kernersville residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Kernersville?
- ISP Report Card: B
- Digital Connectivity Index: 65 / 100
- ISP Report Card: B
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 91 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 69 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 77 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B
- Digital Connectivity Index: 76 / 100
How Much Speed does a Kernersville Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Kernersville is 2.5, which is smaller than the North Carolina average of 2.5 and smaller than the national average of 2.7. Kernersville's average household income is $87,258 which is much higher than the North Carolina average of $80,144 and higher than the national average of $90,606. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.
Kernersville also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the North Carolina average of 16%. Additionally, 13% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Kernersville has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Kernersville households are more technology-engaged. 97% of households have some sort of computing device, 89% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Kernersville?
Brightspeed Fiber in Kernersville, NC
Brightspeed offers Fiber service to 66.5% of Kernersville homes. Across the city, Brightspeed Fiber has speeds up to 1,984 Mbps, with speeds from 10 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated higher than other types of internet service available in Kernersville from Brightspeed in terms of customer satisfaction.
Lumos Networks Fiber in Kernersville, NC
Lumos Networks offers Fiber service to 57.4% of Kernersville homes. Across the city, Lumos Networks Fiber has speeds up to 5,000 Mbps
EarthLink Fiber in Kernersville, NC
EarthLink offers Fiber service to 14.8% of Kernersville homes. Across the city, EarthLink Fiber has speeds up to 4,435 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Kernersville from EarthLink in terms of customer satisfaction.
AT&T Fiber in Kernersville, NC
AT&T offers Fiber service to 14.8% of Kernersville homes. Across the city, AT&T Fiber has speeds up to 4,435 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Kernersville from AT&T in terms of customer satisfaction.
Spectrum Fiber in Kernersville, NC
Spectrum offers Fiber service to 7.4% of Kernersville homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Kernersville?
Spectrum Cable in Kernersville, NC
Spectrum offers Cable service to 99.4% of Kernersville homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Kernersville?
Brightspeed DSL in Kernersville, NC
Brightspeed offers DSL service to 55.4% of Kernersville homes. Across the city, Brightspeed DSL has speeds up to 26 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 2.6 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Kernersville from Brightspeed in terms of customer satisfaction.
EarthLink DSL in Kernersville, NC
EarthLink offers DSL service to 12.1% of Kernersville homes. Across the city, EarthLink DSL has speeds up to 78 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Kernersville from EarthLink in terms of customer satisfaction.
AT&T DSL in Kernersville, NC
AT&T offers DSL service to 12.1% of Kernersville homes. Across the city, AT&T DSL has speeds up to 78 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Kernersville from AT&T in terms of customer satisfaction.
Lumos Networks DSL in Kernersville, NC
Lumos Networks offers DSL service to 2.4% of Kernersville homes. Across the city, Lumos Networks DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Kernersville?
T-Mobile Home Internet Fixed Wireless in Kernersville, NC
T-Mobile Home Internet offers Fixed Wireless service to 93.5% of Kernersville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 68 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 13 Mbps throughout the city.
EarthLink Fixed Wireless in Kernersville, NC
EarthLink offers Fixed Wireless service to 89.1% of Kernersville homes. Across the city, EarthLink Fixed Wireless has speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.2 Mbps throughout the city.
AT&T Fixed Wireless in Kernersville, NC
AT&T offers Fixed Wireless service to 89.1% of Kernersville homes. Across the city, AT&T Fixed Wireless has speeds up to 35 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.2 Mbps throughout the city.
Verizon Fixed Wireless in Kernersville, NC
Verizon offers Fixed Wireless service to 77.0% of Kernersville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 300 Mbps
Which ISP Should You Choose in Kernersville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Kernersville is Lumos Networks.
- The fastest internet provider should be Lumos Networks. Considering speed for the money and reliability in speeds, Brightspeed may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Kernersville is Brightspeed.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Kernersville, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Kernersville compare to other cities with a similar population?
To see how Kernersville stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Kernersville's B+ ISP Report Card and 71 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 75 / 100
- ISP Report Card: A
- Digital Connectivity Index: 62 / 100
- ISP Report Card: A
- Digital Connectivity Index: 88 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 82 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 40 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 46 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in North Carolina
Customer Reviews
Corey W.
Lumos Networks Fiber
May 29, 2025 I currently have Lumos but it did not start out that way. When I originally signed up it was a company called NorthState and it was absolutely amazing. It was sold a few times and now my internet is serviced by Lumos. Back when it was just Northstate, it was the perfect provider as I had local 24/7 friendly and professional technical support if I ever needed it. Customer support was always friendly and understanding, and the price I paid was amazing. With Lumos, the customer support and technical support are awful. The only reason I am still ok with it is because my plan is still the same price as when I signed up with Northstate. I've talked to friends looking into getting Lumos as a new customer but they would paying 30-40 more dollars per month than what I currently pay. If I had to pay that amount I would not consider it a good internet provider.
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Phedra H.
Brightspeed Fiber
April 05, 2025 The pricing with this fiber optic Internet provider is extremely competitive. I cannot complain about the speed. The service was excellent as well. I had many installation days to choose from and installation technician was courteous and professional. However, I have recognized from time to time that there is interrupted service. This occurs maybe 2 to 3 times a week in which the Internet loses connection for several minutes at a time. It can be annoying, but not enough to justify the overall service and the good pricing. Overall, I would recommend this service.
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Sandi F
Brightspeed Fiber
September 03, 2024 Brightspeed was bought out or merged with CenturyLink. We have since switched to Brightspeed which is fiber. While it works well but we have trouble with all the electronics that are connected. It kicks things off like TV's, laptops and our doorbell. We have the highest one that you can get and it's still not enough to keep everything connected. We usually can fix it by turning off the wireless internet box for a minute to give it time to reboot everything back on and it works well getting all electronics back online.
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Jake M
Lumos Networks Fiber
January 12, 2024 I live in a suburban neighborhood that has several different internet providers operating. In the 15 years that I have live at this location, I have used 5 different internet providers. The reason I kept changing providers is because I work from home and must have a hi-speed connection to conduct livestreams on various social media platforms. Because providers like AT&T, Verizon and Spectrum had spotty service, I tried a new company - Lumos. This new provider boosted by speed by several magnitudes, both upload and download speeds. The service has been consistently reliable with only a few outages in the past few years. It serves my needs at a fair price. I will never go back to anything but a high-quality fiber provider.
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A Kernersville, NC Customer
Spectrum Cable
June 04, 2023 When I moved to this area, Spectrum (comcast at that time) was the only provider in this area. At that time, the rates for the service were reasonable. The rates continued to be raised over the next 2 years to be rather absurd. Now that there is competition in the area offered better pricing, you would think Spectrum would try to compete. But they don't. The rates continue to escalate instead.
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