4 Best Internet Providers in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
Find internet availability by address in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
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| Makakilo-Kapolei-Honokai Hale ISP Report Card | B- | |
| Download Speed for Most Households | 2,769 Mbps | |
| Number of Internet Service Providers | 4 | |
| Real Makakilo-Kapolei-Honokai Hale Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Makakilo-Kapolei-Honokai Hale has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Makakilo-Kapolei-Honokai Hale.
Makakilo-Kapolei-Honokai Hale overview
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Makakilo-Kapolei-Honokai Hale has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Makakilo-Kapolei-Honokai Hale.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Cable
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
Sandwich Isles Broadband Services
Connection
Customer Rating
Fiber
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Makakilo-Kapolei-Honokai Hale, Kapolei, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Makakilo-Kapolei-Honokai Hale ratings may vary and are shown below.
Who is the Best Internet Provider in Makakilo-Kapolei-Honokai Hale, Kapolei, HI?
Hawaiian Telcom is the highest-rated internet provider in Makakilo-Kapolei-Honokai Hale based on 32 Kapolei customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Makakilo-Kapolei-Honokai Hale, Hawaii, and customers throughout the country.
Top Rated Internet Providers in Makakilo-Kapolei-Honokai Hale
Local, State, and National Ratings for all Makakilo-Kapolei-Honokai Hale Internet Providers
| ISP / Tech Type | Makakilo-Kapolei-Honokai Hale Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (3) | (17) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| Spectrum | (0) | (15) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Sandwich Isles Broadband Services | (0) | (0) | (0) | View Plans |
Based on 32 reviews from Kapolei internet customers, Hawaiian Telcom is the best internet service provider for Makakilo-Kapolei-Honokai Hale residents. Hawaiian Telcom was rated at an average of 3.89 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Kapolei, with 4.50 out of 5 stars and 93.3% coverage in Makakilo-Kapolei-Honokai Hale.
At a national level, based on 2065 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in Makakilo-Kapolei-Honokai Hale?
a different provider.

Internet Availability Key
Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Makakilo-Kapolei-Honokai Hale?
Based on both FCC data and unbiased customer ratings in Makakilo-Kapolei-Honokai Hale, the fastest internet in the neighborhood comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Makakilo-Kapolei-Honokai Hale
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hawaiian Telcom | 2,850 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Sandwich Isles Broadband Services | 200 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Makakilo-Kapolei-Honokai Hale
| ISP / Tech Type | Makakilo-Kapolei-Honokai Hale Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (3) | (17) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| Spectrum | (0) | (15) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Sandwich Isles Broadband Services | (0) | (0) | (0) | View Plans |
Based on data reported by Makakilo-Kapolei-Honokai Hale ISPs to the FCC, the fastest speeds in the neighborhood are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Makakilo-Kapolei-Honokai Hale. Therefore, the average customer can get up to 2,805 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Makakilo-Kapolei-Honokai Hale?
Kapolei customers rate Hawaiian Telcom as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Hawaiian Telcom received a local rating of 3.78 out of 5, which is similar to the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Makakilo-Kapolei-Honokai Hale customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Makakilo-Kapolei-Honokai Hale, Kapolei, and the United States rated the affordability of their internet service.
Rated Affordability in Makakilo-Kapolei-Honokai Hale
| ISP / Tech Type | Makakilo-Kapolei-Honokai Hale Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (3) | (17) | (17) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (284) | View Plans | ||
| Spectrum | (0) | (15) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans | ||
| Sandwich Isles Broadband Services | (0) | (0) | (0) | View Plans |
Makakilo-Kapolei-Honokai Hale Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Makakilo-Kapolei-Honokai Hale below, including the metrics used and how Makakilo-Kapolei-Honokai Hale compares to the rest of Kapolei and nation.
| Metric
(hover for details)
|
Makakilo-Kapolei-Honokai Hale | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Makakilo-Kapolei-Honokai Hale that have a Fiber internet connection available to their home. | 91.36% | 92.18% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,769 Mbps | 2,766 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Makakilo-Kapolei-Honokai Hale. | 3.7 | 3.7 | 6.8 |
| Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 3.3 | 3.4 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 98% | 97% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 94% | 94% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 86% | 86% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 90% | 89% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Makakilo-Kapolei-Honokai Hale ISP Report Card & Digital Connectivity Index
The ISP Report Card in Makakilo-Kapolei-Honokai Hale is B-, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Makakilo-Kapolei-Honokai Hale is high with a score of 87 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Makakilo-Kapolei-Honokai Hale have done a great job meeting the needs of its residents.
The Makakilo-Kapolei-Honokai Hale ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
94% of Makakilo-Kapolei-Honokai Hale households have an internet connection despite having 95.56% availability. 86% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 86% of households have a broadband connection such as fiber, cable or DSL available to their home, 90% subscribe to it. A very large amount of Makakilo-Kapolei-Honokai Hale residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Neighborhoods Compare to Makakilo-Kapolei-Honokai Hale?
- ISP Report Card: B-
- Digital Connectivity Index: 82 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 71 / 100
- ISP Report Card: C
- Digital Connectivity Index: 79 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 86 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 87 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 80 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 53 / 100
How Much Speed does a Makakilo-Kapolei-Honokai Hale Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Makakilo-Kapolei-Honokai Hale is 3.3, which is smaller than the Kapolei average of 3.4 and larger than the national average of 2.7. Makakilo-Kapolei-Honokai Hale's average household income is $125,725 which is higher than the Kapolei average of $122,692 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Makakilo-Kapolei-Honokai Hale also has 18% of its population enrolled in school between the 6th grade and college level, this is lower than the Kapolei average of 18%. Additionally, 10% of residents work from home, which is higher than the 9% of residents in Kapolei who work from home. This and other factors you can see above show us that the community of Makakilo-Kapolei-Honokai Hale has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Makakilo-Kapolei-Honokai Hale households are much more technology-engaged. 98% of households have some sort of computing device, 88% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Makakilo-Kapolei-Honokai Hale?
Hawaiian Telcom Fiber in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
Hawaiian Telcom offers Fiber service to 91.4% of Makakilo-Kapolei-Honokai Hale homes. Across the neighborhood, Hawaiian Telcom Fiber has speeds up to 2,850 Mbps
Sandwich Isles Broadband Services Fiber in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
Sandwich Isles Broadband Services offers Fiber service to 5.5% of Makakilo-Kapolei-Honokai Hale homes. Across the neighborhood, Sandwich Isles Broadband Services Fiber has speeds up to 113 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 11 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Makakilo-Kapolei-Honokai Hale?
Spectrum Cable in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
Spectrum offers Cable service to 95.4% of Makakilo-Kapolei-Honokai Hale homes. Across the neighborhood, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Makakilo-Kapolei-Honokai Hale?
Hawaiian Telcom DSL in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
Hawaiian Telcom offers DSL service to 69.6% of Makakilo-Kapolei-Honokai Hale homes. Across the neighborhood, Hawaiian Telcom DSL has speeds up to 22 Mbps, with speeds from 10 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 3.0, with an average of 2.6 Mbps throughout the neighborhood.
Sandwich Isles Broadband Services DSL in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
Sandwich Isles Broadband Services offers DSL service to 2.2% of Makakilo-Kapolei-Honokai Hale homes. Across the neighborhood, Sandwich Isles Broadband Services DSL has speeds up to 20 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 5.0, with an average of 2.0 Mbps throughout the neighborhood.
Which Fixed Wireless and LTE Internet Providers are Available in Makakilo-Kapolei-Honokai Hale?
T-Mobile Home Internet Fixed Wireless in Makakilo-Kapolei-Honokai Hale, Kapolei, HI
T-Mobile Home Internet offers Fixed Wireless service to 93.3% of Makakilo-Kapolei-Honokai Hale homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 64 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the neighborhood.
Which ISP Should You Choose in Makakilo-Kapolei-Honokai Hale?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Makakilo-Kapolei-Honokai Hale is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Makakilo-Kapolei-Honokai Hale is Hawaiian Telcom.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Makakilo-Kapolei-Honokai Hale, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Makakilo-Kapolei-Honokai Hale compare to other cities with a similar population?
To see how Makakilo-Kapolei-Honokai Hale stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Makakilo-Kapolei-Honokai Hale's B- ISP Report Card and 87 / 100 Digital Connectivity Index.
- ISP Report Card: B
- Digital Connectivity Index: 68 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 57 / 100
- ISP Report Card: B
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 76 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
Spencer H.
Hawaiian Telcom Fiber
January 07, 2026 We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.
The switch was relatively painless, quick, and significantly cheaper.
The installation was on time and the technician was fast and knowledgeable.
The download speed advertised is what I receive regularly and we have not experienced any outages yet.
We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.
Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.
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A Honolulu, HI Customer
Spectrum Cable
October 01, 2025 More
Andy S.
Hawaiian Telcom Fiber
September 06, 2025 We were only recently able to get fiber in our area, but so far it is much more reliable and fast than the Spectrum service we had before. Pricing is good and service has yet to drop. Being in Hawaii, our Spectrum service was terrible and would intermittently drop all the time. They also had awful customer service with techs that were often not very knowledgeable. Hawaii Telecom has been easy to work with so far and an overall much better experience.
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A Koloa, HI Customer
Spectrum Cable
July 23, 2025 We have had Spectrum at our house for about 4 years now and we haven't had any issues so far. We have the lower plan with slower internet speed, but it is still quick and works well for us. The pricing for internet alone increased a lot after the first year, which we weren't too happy about. However, we recently just switched to Spectrum mobile because they were offering a great deal for 2 years for internet and mobile.
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Bindhu S
Hawaiian Telcom Fiber
July 22, 2025 The internet speed is satisfactory, and the onsite customer service has been consistently reliable. However, the telephone customer service experience has been disappointing. Calls are routed internationally, and the representatives often struggle to understand or resolve the issues effectively. Technical support is also lacking; wait times to connect with a technician are excessively long. If alternative providers become available, I would strongly consider exploring them. Additionally, pricing becomes inconsistent after the first year. Based on feedback from neighbors, promotional rates are typically not extended beyond the initial term.
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