10 Best Internet Providers in Naperville, IL
Find internet availability by address in Naperville, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Naperville ISP Report Card | Business Internet in Naperville
 |
Naperville ISP Report Card | B- |
 |
Download Speed for Most Households | 2,205 Mbps |
 |
Number of Internet Service Providers | 10 |
 |
Real Naperville Customer Ratings | 5 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Naperville has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Naperville.
Naperville overview
▼
Naperville has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Naperville.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Fiber
Cable
Above are the top 4 providers in Naperville, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Naperville ratings may vary and are shown below.
Who is the Best Internet Provider in Naperville, IL?
AT&T is the highest-rated internet provider in Naperville based on 265 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Naperville, Illinois, and customers throughout the country.
Top Rated Internet Providers in Naperville
Local, State, and National Ratings for all Naperville Internet Providers
| ISP / Tech Type | Naperville Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (47) | (924) | View Plans | ||
| XFINITY |  (6) | (210) | (2164) | View Plans | ||
| Verizon | (0) | (10) | (723) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| Astound Broadband | (0) | (19) | (109) | View Plans | ||
| Sparklight | (0) | (5) | (73) | View Plans | ||
| Viasat | (0) |  (1) |  (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) |  (18) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on 265 reviews from Illinois internet customers, AT&T is the best internet service provider for Naperville residents. AT&T was rated at an average of 3.52 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Illinois, with 4.08 out of 5 stars and 83.8% coverage in Naperville.
At a national level, based on 4348 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Which Providers are Available at my Home in Naperville?
a different provider.
Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Naperville?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, Sparklight should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Naperville
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Sparklight | 7,000 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Astound Broadband | 1,500 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Community Fiber Solutions (CFS) | 400 Mbps | ||
| Blast Communications | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Rise Broadband | 50 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Naperville
| ISP / Tech Type | Naperville Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (47) | (924) | View Plans | ||
| XFINITY | (6) | (210) | (2164) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| Verizon | (0) | (10) | (723) | View Plans | ||
| Astound Broadband | (0) | (19) | (109) | View Plans | ||
| Sparklight | (0) | (5) | (73) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) |  (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on data reported by Naperville ISPs to the FCC, the fastest speeds in the city are available through Sparklight. The company offers speeds up to 7,000 Mbps in Naperville. Therefore, the average customer can get up to 7,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Naperville?
Illinois customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T received a local rating of 3.45 out of 5, which is lower than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Naperville customers with an average price rating of 3.83 out of 5.
The chart and graph below show how customers in Naperville, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Naperville
| ISP / Tech Type | Naperville Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (2) | (47) | (924) | View Plans | ||
| XFINITY | (6) | (210) | (2164) | View Plans | ||
| Verizon | (0) | (10) | (723) | View Plans | ||
| T-Mobile Home Internet | (0) | (14) | (284) | View Plans | ||
| Astound Broadband | (0) | (19) | (109) | View Plans | ||
| Sparklight | (0) | (5) | (73) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (11) | View Plans | ||
| EarthLink | (0) | (0) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Naperville Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Naperville below, including the metrics used and how Naperville compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Naperville | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Naperville that have a Fiber internet connection available to their home. | 12.61% | 44.05% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,205 Mbps | 2,791 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Naperville. | 8.0 | 7.1 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.8 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 27% | 14% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 99% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 97% | 90% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 90% | 74% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 91% | 75% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Naperville ISP Report Card & Digital Connectivity Index
The ISP Report Card in Naperville is B-, which is much better than other cities. The local demand for broadband internet connectivity in Naperville is high with a score of 93 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Naperville have done a great job meeting the needs of its residents.
The Naperville ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
97% of Naperville households have an internet connection despite having 99.13% availability. 90% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 90% of households have a broadband connection such as fiber, cable or DSL available to their home, 91% subscribe to it. A very large amount of Naperville residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Naperville?
- ISP Report Card: C+
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 90 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 83 / 100
- ISP Report Card: B
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B
- Digital Connectivity Index: 83 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 81 / 100
How Much Speed does a Naperville Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Naperville is 2.8, which is larger than the Illinois average of 2.6 and larger than the national average of 2.7. Naperville's average household income is $160,369 which is much higher than the Illinois average of $93,298 and much higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Naperville also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 27% of residents work from home, which is higher than the 14% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Naperville has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Naperville households are much more technology-engaged. 99% of households have some sort of computing device, 96% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Naperville?
EarthLink Fiber in Naperville, IL
Availability:
8.3%
Customer Rating:
(5)
Avg. Download Speed
2,277 Mbps
EarthLink offers Fiber service to 8.3% of Naperville homes. Across the city, EarthLink Fiber has speeds up to 2,277 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Naperville from EarthLink in terms of customer satisfaction.
AT&T Fiber in Naperville, IL
Availability:
8.3%
Customer Rating:
(544)
Avg. Download Speed
2,277 Mbps
AT&T offers Fiber service to 8.3% of Naperville homes. Across the city, AT&T Fiber has speeds up to 2,277 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated higher than other types of internet service available in Naperville from AT&T in terms of customer satisfaction.
Sparklight Fiber in Naperville, IL
Availability:
3.8%
Customer Rating:
(23)
Avg. Download Speed
7,000 Mbps
Sparklight offers Fiber service to 3.8% of Naperville homes. Across the city, Sparklight Fiber is the only type of service available from the company, with speeds up to 7,000 Mbps
Astound Broadband Fiber in Naperville, IL
Availability:
1.4%
Customer Rating:
(20)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Fiber service to 1.4% of Naperville homes. Across the city, Astound Broadband Fiber has speeds up to 1,500 Mbps
Which Cable Internet Providers are Available in Naperville?
XFINITY Cable in Naperville, IL
Availability:
98.6%
Customer Rating:
(1,910)
Avg. Download Speed
1,905 Mbps
XFINITY from Comcast offers Cable service to 98.6% of Naperville homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,905 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 225 Mbps throughout the city.
Astound Broadband Cable in Naperville, IL
Availability:
86.1%
Customer Rating:
(90)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 86.1% of Naperville homes. Across the city, Astound Broadband Cable has speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Naperville?
EarthLink DSL in Naperville, IL
Availability:
94.2%
Customer Rating:
(4)
Avg. Download Speed
74 Mbps
EarthLink offers DSL service to 94.2% of Naperville homes. Across the city, EarthLink DSL has speeds up to 74 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. EarthLink DSL is rated the same as other types of internet service available in Naperville from EarthLink in terms of customer satisfaction.
AT&T DSL in Naperville, IL
Availability:
94.2%
Customer Rating:
(304)
Avg. Download Speed
74 Mbps
AT&T offers DSL service to 94.2% of Naperville homes. Across the city, AT&T DSL has speeds up to 74 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 16 Mbps throughout the city. AT&T DSL is rated about the same as other types of internet service available in Naperville from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Naperville?
EarthLink Fixed Wireless in Naperville, IL
Availability:
96.2%
Customer Rating:
(0)
Avg. Download Speed
41 Mbps
EarthLink offers Fixed Wireless service to 96.2% of Naperville homes. Across the city, EarthLink Fixed Wireless has speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.7 Mbps throughout the city.
AT&T Fixed Wireless in Naperville, IL
Availability:
96.2%
Customer Rating:
(0)
Avg. Download Speed
41 Mbps
AT&T offers Fixed Wireless service to 96.2% of Naperville homes. Across the city, AT&T Fixed Wireless has speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.7 Mbps throughout the city.
T-Mobile Home Internet Fixed Wireless in Naperville, IL
Availability:
83.8%
Customer Rating:
(0)
Avg. Download Speed
74 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 83.8% of Naperville homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 74 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 14 Mbps throughout the city.
Verizon Fixed Wireless in Naperville, IL
Availability:
76.5%
Customer Rating:
(0)
Avg. Download Speed
490 Mbps
Verizon offers Fixed Wireless service to 76.5% of Naperville homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 490 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 35 Mbps throughout the city.
Blast Communications Fixed Wireless in Naperville, IL
Availability:
27.8%
Customer Rating:
(0)
Avg. Download Speed
82 Mbps
Blast Communications offers Fixed Wireless service to 27.8% of Naperville homes. Across the city, Blast Communications Fixed Wireless is the only type of service available from the company, with speeds up to 82 Mbps, with speeds from 26 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 26, with an average of 10 Mbps throughout the city.
Rise Broadband Fixed Wireless in Naperville, IL
Availability:
14.5%
Customer Rating:
(0)
Avg. Download Speed
29 Mbps
Rise Broadband offers Fixed Wireless service to 14.5% of Naperville homes. Across the city, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 29 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 5.7 Mbps throughout the city.
Community Fiber Solutions Fixed Wireless in Naperville, IL
Availability:
4.5%
Customer Rating:
(0)
Avg. Download Speed
400 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 4.5% of Naperville homes. Across the city, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 400 Mbps
Which ISP Should You Choose in Naperville?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Naperville is AT&T.
- The fastest internet provider should be Sparklight. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Naperville is AT&T.
- Viasat, HughesNet, EarthLink, and AT&T has the broadest coverage in Naperville, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Naperville compare to other cities with a similar population?
To see how Naperville stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Naperville's B- ISP Report Card and 93 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 84 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 49 / 100
- ISP Report Card: B
- Digital Connectivity Index: 78 / 100
- ISP Report Card: B
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B
- Digital Connectivity Index: 91 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Illinois
Customer Reviews
Antonio V
XFINITY Cable
November 08, 2025 Overall since setup I've only ever had one issue with the internet at all which was an outage in the entire area for about half the day. Despite that they offered me a credit for the next bill and since then I have no experienced any drops in speed or quality and I haven't even been using it wired since getting it installed. For the price of $60 a month the 500mb speed for 2 people is more than enough and we've been enjoying the experience completely.
More
An Illinois Customer
XFINITY Cable
December 20, 2024 More
An Illinois Customer
WOW! Cable
September 13, 2024 More
An Illinois Customer
XFINITY Cable
February 17, 2023 More
JR
XFINITY Cable
February 11, 2023 I am generally satisfied with the service I get, but I do wish I had more choice. Right now, if i want unlimited data I have to rent equipment from my provider and it's not even fiber speeds. It is an artificial restriction that just extracts money from me. I also don't have any option for faster uploads, something that I'd value greatly.
More
Rate your provider
Share your experience to help others in your area choose.
Verified customer: we detected your connection is on this provider.
Don't see your provider? Search all providers
Reviews are independent and unedited. Published after a quick spam check.