Best Internet Providers in Napili, HI
All 3 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Napili, HI
Napili has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Napili.
Ranks compare Napili with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Napili, HI at a Glance
Napili Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Hawaiian Telcom
Connection
Customer Rating
DSL
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Napili ratings may vary and are shown below.
Who is the Best Internet Provider in Napili, HI?
T-Mobile Home Internet is the highest-rated internet provider in Napili based on 38 Hawaii customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Napili?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Napili
How Napili Compares to Places Its Size
Napili's report card score is in the bottom 43% and its connectivity index is in the top 6%.
| Measure | Napili | Rank among US places under 1,000 people | Maui County | Hawaii | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 70.0% | bottom 49% | 92.8% | 89.3% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 1,000 Mbps | top 38% | 2,653 Mbps | 2,707 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 4 | bottom 49% | 3.8 | 3.8 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.8 | top 15% | 3.0 | 3.1 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 7% | bottom 41% | 11% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 96% | top 23% | 96% | 96% | 96% | 1,494 places at 100% |
| Homes with internet | 90% | top 29% | 90% | 92% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 81% | top 8% | 79% | 80% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 87% | top 9% | 81% | 82% | 81% | 72 places at 100% |
| Median household income | $121,003 | top 5% | $102,054 | $109,587 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 5% | bottom 7% | 11% | 14% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 70.0% of homes in Napili, against 92.8% across Maui County and 89.3% across Hawaii. Households in Napili are larger than the US average (2.8 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $121,003 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Napili
Which Fiber Internet Providers are Available in Napili?
Spectrum Fiber in Napili, HI
Availability:
70.0%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 70.0% of Napili homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Napili?
T-Mobile Home Internet Fixed Wireless in Napili, HI
Availability:
70.0%
Customer Rating:
(342)
Avg. Download Speed
100 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 70.0% of Napili homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Napili?
Spectrum Cable in Napili, HI
Availability:
70.0%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 70.0% of Napili homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Napili?
Hawaiian Telcom DSL in Napili, HI
Availability:
70.0%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Hawaiian Telcom offers DSL service to 70.0% of Napili homes. Across the city, Hawaiian Telcom DSL is the only type of service available from the company, with speeds up to 10 Mbps
Internet in Napili by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Napili
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Napili
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Napili Compares to Nearby Places
The 10 places nearest to Napili that have their own pages are all within 13 miles. Among them, Wailuku has the most homes with fiber (99.5%) and Lahaina the fewest (70.4%); Napili has 70.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Napili (this page) | 50 | 70.0% | 1,000 Mbps | 4 | C- | 73/100 |
| Kahului | 27,444 | 95.8% | 2,740 Mbps | 3.9 | B- | 62/100 |
| Wailuku | 27,353 | 99.5% | 2,830 Mbps | 3.8 | B | 61/100 |
| Lahaina | 20,804 | 70.4% | 2,106 Mbps | 3.5 | C | 72/100 |
| Waikapu | 4,617 | 89.2% | 2,465 Mbps | 3.5 | C+ | 81/100 |
| Kelawea | 1,073 | 70.7% | 2,309 Mbps | 3.6 | C | 85/100 |
| Honokowai | 564 | 98.8% | 2,850 Mbps | 4.3 | B | 77/100 |
| Launiupoko | 377 | 100.0% | 2,850 Mbps | 3.8 | B | 75/100 |
| Olowalu | 114 | 82.5% | 2,850 Mbps | 2.5 | C | 78/100 |
| Kahakuloa | 53 | 37.7% | 2,850 Mbps | 1 | D+ | 81/100 |
| Kaanapali | 29 | 100.0% | 2,850 Mbps | 2 | B- | 68/100 |
Who is the Fastest Internet Provider in Napili?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Hawaiian Telcom. On the other hand, based on data provided by the internet providers to the FCC, Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Napili
| Spectrum | 1,000 |
|---|---|
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
| Hawaiian Telcom | 10 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Napili. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Napili Internet Providers
Based on 38 reviews from Hawaii internet customers, T-Mobile Home Internet is the best internet service provider for Napili residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Hawaiian Telcom wins for second-place in Hawaii, with 3.84 out of 5 stars and 70.0% coverage in Napili.
At a national level, based on 2310 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Napili Internet Providers
The table below shows average customer ratings from customers in Napili, Hawaii, and customers throughout the country.
| ISP / Tech Type | Napili Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) |  (2) | (342) | View Plans | ||
| Spectrum | (0) |  (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Napili
Based on data reported by Napili ISPs to the FCC, the fastest speeds in the city are available through Spectrum. The company offers speeds up to 1,000 Mbps in Napili. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Napili Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Spectrum | (0) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Napili?
Of the providers in Napili, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Napili where enough of them have reviewed a provider, otherwise across Hawaii or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. Hawaiian Telcom is rated second for affordability, with an average price rating of 3.68 out of 5.
The table below shows how customers in Napili, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Napili
| ISP / Tech Type | Napili Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (2) | (342) | View Plans | ||
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| Spectrum | (0) | (17) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
ISPReports User
Hawaiian Telcom Fiber
August 02, 2026 
Ab
Hawaiian Telcom Fiber
June 11, 2026 Doesn’t cover all of my home nor garage area
A Honolulu, HI Customer
Spectrum Cable
May 08, 2026 Carl H
AT&T Fixed Wireless
March 21, 2026 AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.
Tracy C.
Spectrum Cable
March 19, 2026 Spectrum started off as an affordable option, but over time the prices have increased significantly. The service experiences frequent outages and the internet speeds often fall short of expectations. Overall, it's no longer a good value for what you're paying
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Which ISP Should You Choose in Napili?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Napili is T-Mobile Home Internet.
- The fastest internet provider should be Spectrum. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Napili is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, Spectrum, HughesNet, and Hawaiian Telcom has the broadest coverage in Napili, available to 70.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.