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3 Best Internet Providers in Neon, KY

Find internet availability by address in Neon, KY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Neon ISP Report Card | Business Internet in Neon

Neon ISP Report at a Glance
ISP grade Neon ISP Report Card D-
Average speed Download Speed for Most Households 1,000 Mbps
ISP count Number of Internet Service Providers 3
Customer review count Real Neon Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Neon has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Neon.

Neon overview

Neon has 3 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 2 available internet technologies in Neon.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Thacker-Grigsby

Thacker-Grigsby logo

Availability:

79.9%

Customer Rating:

2.3 of 5 stars

(3)

View Plans

Price: Starting at $49.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neon.

Max Download Speed InfoCalculated from the maximum speeds available to most Neon residents, weighted by user distribution.

Customer Rating

Cable

79.9%

1,000 Mbps

1,000 Mbps

Cable: 0.0 of 5 stars

(0)

IMCTV

IMCTV logo

Availability:

47.6%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $35.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neon.

Max Download Speed InfoCalculated from the maximum speeds available to most Neon residents, weighted by user distribution.

Customer Rating

Cable

47.6%

1,000 Mbps

1,000 Mbps

Cable: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

90.1%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Neon.

Max Download Speed InfoCalculated from the maximum speeds available to most Neon residents, weighted by user distribution.

Customer Rating

Fixed Wireless

90.1%

56 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Neon, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Neon residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Neon ratings may vary and are shown below.

Who is the Best Internet Provider in Neon, KY?

T-Mobile Home Internet is the best internet provider in Neon based on Kentucky customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Neon, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 90.14% of the city.

The chart and table below show average customer ratings from customers in Neon, Kentucky, and customers throughout the country.

Top Rated Internet Providers in Neon


T-Mobile Home Internet4.004.04
Thacker-Grigsby2.332.31
Viasat2.001.77
HughesNetN/A2.29
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Neon Internet Providers

ISP / Tech TypeNeon OverallKentucky OverallNational OverallFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
Thacker-Grigsby (0) (3) (3)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans
IMCTV (0) (0) (0)View Plans

Based on 9 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Neon residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Thacker-Grigsby wins for second-place in Kentucky, with 2.33 out of 5 stars and 79.9% coverage in Neon.

At a national level, based on 316 national reviews for any of the providers listed above, Thacker-Grigsby is rated higher than any other provider, with a rating of 2.31 out of 5.

Which Providers are Available at my Home in Neon?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Neon, KY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Neon?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Thacker-Grigsby and IMCTV should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Neon

Max Advertised Speed in Neon, KY


ISP / Tech TypeMax Advertised Speed
IMCTV1,000 Mbps
Thacker-Grigsby1,000 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Neon


T-Mobile Home Internet4.203.96
Thacker-Grigsby3.003.00
Viasat2.001.38
HughesNetN/A2.25
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNeon SpeedKentucky SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
Thacker-Grigsby (0) (3) (3)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans
IMCTV (0) (0) (0)View Plans

Based on data reported by Neon ISPs to the FCC, the fastest speeds in the city are available through Thacker-Grigsby and IMCTV. These internet providers offer speeds up to 1,000 Mbps in Neon. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Neon?

Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. Thacker-Grigsby is rated in second place for affordability by the company’s Neon customers with an average price rating of 2.33 out of 5.

The chart and graph below show how customers in Neon, Kentucky, and the United States rated the affordability of their internet service.

Rated Affordability in Neon


T-Mobile Home Internet4.804.11
Thacker-Grigsby2.332.34
Viasat1.001.46
HughesNetN/A2.56
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNeon AffordabilityKentucky AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
Thacker-Grigsby (0) (3) (3)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans
IMCTV (0) (0) (0)View Plans

Neon Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Neon below, including the metrics used and how Neon compares to the rest of Kentucky and nation.

Neon ISP Report Card: D-
Metric

(hover for details)
Neon Kentucky USA
0.00% 76.05% 67.25%
1,000 Mbps 2,544 Mbps 3,293 Mbps
2.3 6.1 6.8

 

Neon Digital Connectivity Index: 27 / 100
Metric

(hover for details)
Neon Kentucky USA
2.6 2.5 2.7
10% 9% 14%
55% 93% 95%
54% 88% 90%
42% 70% 75%
44% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Neon ISP Report Card & Digital Connectivity Index

The ISP Report Card in Neon is D-, which is much worse than other cities. The local demand for broadband internet connectivity in Neon is high with a score of 27 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Neon have done a poor job meeting the needs of its residents.

The Neon ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

54% of Neon households have an internet connection despite having 94.90% availability. 42% of households have fiber, cable, or DSL, 1% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 42% of households have a broadband connection such as fiber, cable or DSL available to their home, 44% subscribe to it. A very low number of Neon residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Neon?

Fleming-Neon, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 32 / 100
Seco, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 36 / 100
Cromona, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 52 / 100
Millstone, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 44 / 100
Jackhorn, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 53 / 100
Deane, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 50 / 100
Payne Gap, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 55 / 100
Mayking, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 63 / 100
Mc Roberts, KY

  • ISP Report Card: D
  • Digital Connectivity Index: 40 / 100

How Much Speed does a Neon Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Neon is 2.6, which is larger than the Kentucky average of 2.5 and smaller than the national average of 2.7. Neon's average household income is $44,975 which is much lower than the Kentucky average of $69,860 and much lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

Neon also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Kentucky average of 15%. Additionally, 10% of residents work from home, which is higher than the 9% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of Neon has a very low need for internet connectivity and speeds.

Compared to the rest of the country, Neon households are much more technology-disengaged. 55% of households have some sort of computing device, 41% have desktops or laptops in the home, and 54% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Neon?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Neon, KY.

Which Cable Internet Providers are Available in Neon?

Thacker-Grigsby Cable in Neon, KY

Thacker-Grigsby logo

Availability:

79.9%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Thacker-Grigsby offers Cable service to 79.9% of Neon homes. Across the city, Thacker-Grigsby Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Thacker-Grigsby Cable is rated other types of internet service available in Neon from Thacker-Grigsby in terms of customer satisfaction.

IMCTV Cable in Neon, KY

IMCTV logo

Availability:

47.6%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

IMCTV offers Cable service to 47.6% of Neon homes. Across the city, IMCTV Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 40 and as high as 40, with an average of 40 Mbps throughout the city. IMCTV Cable is rated other types of internet service available in Neon from IMCTV in terms of customer satisfaction.

Which DSL Internet Providers are Available in Neon?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Neon, KY.

Which Fixed Wireless and LTE Internet Providers are Available in Neon?

T-Mobile Home Internet Fixed Wireless in Neon, KY

T-Mobile Home Internet logo

Availability:

90.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

56 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 90.1% of Neon homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Neon from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Neon?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Neon is T-Mobile Home Internet.
  • The fastest internet provider should be Thacker-Grigsby and IMCTV. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Neon is T-Mobile Home Internet.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Neon, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Neon compare to other cities with a similar population?

To see how Neon stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Neon's D- ISP Report Card and 27 / 100 Digital Connectivity Index.

Fair Play, TX

  • ISP Report Card: D-
  • Digital Connectivity Index: 37 / 100
Flint, GA

  • ISP Report Card: C+
  • Digital Connectivity Index: 47 / 100
Fitzhugh, VA

  • ISP Report Card: C
  • Digital Connectivity Index: 26 / 100
Firebrick, KY

  • ISP Report Card: C-
  • Digital Connectivity Index: 13 / 100
Finland, MN

  • ISP Report Card: C
  • Digital Connectivity Index: 36 / 100
Fifty-Six, AR

  • ISP Report Card: D
  • Digital Connectivity Index: 36 / 100
Fayette, UT

  • ISP Report Card: D+
  • Digital Connectivity Index: 84 / 100
Farwell, NE

  • ISP Report Card: C
  • Digital Connectivity Index: 19 / 100
Farewell, MO

  • ISP Report Card: D
  • Digital Connectivity Index: 58 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Kentucky

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