Best Internet Providers in Neon, KY
All 5 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Neon, KY
Neon has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Neon.
Ranks compare Neon with the 31,388 US places under 1,000 people, the tiers of our fastest-cities rankings.
The Best Internet in Neon, KY at a Glance
Neon Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Thacker-Grigsby
Connection
Customer Rating
Cable
IMCTV
Connection
Customer Rating
Cable
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
EarthLink
Connection
Customer Rating
DSL
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Neon ratings may vary and are shown below.
Who is the Best Internet Provider in Neon, KY?
T-Mobile Home Internet is the best internet provider in Neon based on Kentucky customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Neon, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 90.14% of the city.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Neon?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Neon Compares to Places Its Size
Neon's report card score is in the bottom 12% and its connectivity index is in the bottom 16%.
| Measure | Neon | Rank among US places under 1,000 people | Letcher County | Kentucky | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 0.0% | bottom 22% | 19.4% | 79.7% | 71.5% | 6,946 places at 100.0% |
| Average top speed | 1,000 Mbps | top 38% | 1,002 Mbps | 2,777 Mbps | 3,486 Mbps | Fairmount, TN and Falling Water, TN and 5 more (25,000 Mbps) |
| Providers at a typical address | 2.5 | bottom 22% | 3 | 6.7 | 7.1 | Los Prados, PR (15.1) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 29% | 2.5 | 2.5 | 2.7 | Paguate, NM (13.4) |
| Workers who work from home | 7% | bottom 41% | 9% | 10% | 15% | Boys Town, NE (100%) |
| Homes with a computer, tablet or phone | 58% | bottom 1% | 87% | 94% | 96% | 1,494 places at 100% |
| Homes with internet | 58% | bottom 2% | 86% | 89% | 91% | 370 places at 100% |
| Homes on fiber, cable or DSL | 42% | bottom 22% | 72% | 71% | 76% | 23 places at 100% |
| More about the households here | ||||||
| Homes with a desktop or laptop | 46% | bottom 5% | 66% | 74% | 81% | 72 places at 100% |
| Median household income | $45,192 | bottom 10% | $46,770 | $71,265 | $93,246 | 22 places at $250,001 |
| Residents in school (6th grade to college) | 15% | top 22% | 13% | 15% | 16% | University at Buffalo, NY (100%) |
Fiber reaches 0.0% of homes in Neon, against 19.4% across Letcher County and 79.7% across Kentucky. Households in Neon are smaller than the US average (2.6 people against 2.7); 7% of workers work from home (US 15%); and the median household income is $45,192 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Neon
Which Fiber Internet Providers are Available in Neon?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Neon, KY.
Which Fixed Wireless and LTE Internet Providers are Available in Neon?
T-Mobile Home Internet Fixed Wireless in Neon, KY
Availability:
90.1%
Customer Rating:
(342)
Avg. Download Speed
56 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 90.1% of Neon homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 56 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the city.
Which Cable Internet Providers are Available in Neon?
Thacker-Grigsby Cable in Neon, KY
Availability:
79.9%
Customer Rating:
(0)
Avg. Download Speed
1,000 Mbps
Thacker-Grigsby offers Cable service to 79.9% of Neon homes. Across the city, Thacker-Grigsby Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
IMCTV Cable in Neon, KY
Availability:
47.6%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
IMCTV offers Cable service to 47.6% of Neon homes. Across the city, IMCTV Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Neon?
EarthLink DSL in Neon, KY
Availability:
9.9%
Customer Rating:
(5)
Avg. Download Speed
10 Mbps
EarthLink offers DSL service to 9.9% of Neon homes. Across the city, EarthLink DSL is the only type of service available from the company, with speeds up to 10 Mbps
AT&T DSL in Neon, KY
Availability:
9.9%
Customer Rating:
(304)
Avg. Download Speed
10 Mbps
AT&T offers DSL service to 9.9% of Neon homes. Across the city, AT&T DSL is the only type of service available from the company, with speeds up to 10 Mbps
Internet in Neon by Neighborhood and ZIP Code
Each row links to that place’s page.
Neighborhoods in Neon
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Neon
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
How Neon Compares to Nearby Places
The 10 places nearest to Neon that have their own pages are all within 5 miles.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Neon (this page) | 294 | 0.0% | 1,000 Mbps | 2.5 | D- | 23/100 |
| Mayking | 1,174 | 0.0% | 1,000 Mbps | 2.7 | D- | 67/100 |
| Mc Roberts | 1,030 | 0.0% | 1,000 Mbps | 2.8 | D- | 51/100 |
| Payne Gap | 958 | 42.1% | 1,000 Mbps | 3.4 | D+ | 48/100 |
| Ermine | 829 | 81.2% | 1,000 Mbps | 2.4 | C- | 45/100 |
| Jackhorn | 709 | 0.0% | 1,000 Mbps | 1.9 | D- | 58/100 |
| Fleming-Neon | 548 | 0.0% | 1,000 Mbps | 2.1 | D- | 31/100 |
| Seco | 433 | 0.0% | 1,000 Mbps | 2.1 | D- | 30/100 |
| Millstone | 413 | 0.0% | 1,000 Mbps | 1.5 | D- | 45/100 |
| Cromona | 369 | 0.0% | 1,000 Mbps | 2.5 | D- | 52/100 |
| Deane | 310 | 0.0% | 1,000 Mbps | 2.3 | D- | 55/100 |
Who is the Fastest Internet Provider in Neon?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, IMCTV and Thacker-Grigsby should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Neon
| Thacker-Grigsby | 1,000 |
|---|---|
| IMCTV | 1,000 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| HughesNet | 25 |
| AT&T | 10 |
| EarthLink | 10 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Neon. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Neon Internet Providers
Based on 28 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Neon residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. IMCTV wins for second-place in Kentucky, with 5.00 out of 5 stars and 47.6% coverage in Neon.
At a national level, based on 1413 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Neon Internet Providers
The table below shows average customer ratings from customers in Neon, Kentucky, and customers throughout the country.
| ISP / Tech Type | Neon Overall | Kentucky Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| IMCTV | (0) | (1) | (2) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| Thacker-Grigsby | (0) |  (3) | (3) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Neon
Based on data reported by Neon ISPs to the FCC, the fastest speeds in the city are available through IMCTV and Thacker-Grigsby. These internet providers offer speeds up to 1,000 Mbps in Neon. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Neon Speed | Kentucky Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| IMCTV | (0) | (1) | (2) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| Thacker-Grigsby | (0) | (3) | (3) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Neon?
Of the providers in Neon, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Neon where enough of them have reviewed a provider, otherwise across Kentucky or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.80 out of 5 for price, which is much higher than the average across all internet providers in the country. IMCTV is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Neon, Kentucky, and the United States rated the affordability of their internet service.
Rated Affordability in Neon
| ISP / Tech Type | Neon Affordability | Kentucky Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (5) | (342) | View Plans | ||
| IMCTV | (0) | (1) | (2) | View Plans | ||
| AT&T | (0) | (18) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| Thacker-Grigsby | (0) | (3) | (3) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Kentucky
Customer Reviews
A Magnolia, KY Customer
SCRTC Fiber
June 01, 2026 I’ve been impressed with SCRTC’s fiber internet. They offer symmetrical speeds, which is great for things like remote work (which I do), video gaming, or big uploads. Plans go up to 5 Gbps, and pricing is pretty reasonable considering it’s unlimited and super low-latency (I’m seeing like 5 ms pings). They’re part of the Smart Rural Community program, which basically means they’ve invested in solid infrastructure for in remote areas. I'd generally say it’s super reliable, and their tech support has been responsive when needed. I haven't had any outages in the 2 years I've been living here. If you’re in an area where SCRTC fiber is available, it’s probably one of the best options you’ve got. Definitely better than any DSL or cable alternative, especially in rural Kentucky.
dan m
Spectrum Cable
May 31, 2026 spectrum internet is a little over priced for what you get. the service is fine, but could be faster. the main problems ive had with spectrum have been their customer support, which is usually slow or just incompetent. if prices were lower this would be not a problem.
Jen L.
Spectrum Cable
May 22, 2026 My husband works for Spectrum's design office and our internet is free. I work from home and am able to connect flawlessly while my kids stream tv and play games. I appreciate the app that accompanies the service, as I recieve outage alerts and bill reminders. Any time we have had an issue, I have had a quick response from customer service or my app alerts me of a service disruption. Overall I am very pleased with the quality of our internet service and responsiveness of the provider.
Susan P.
AT&T DSL
May 19, 2026 My internet provider still gave me a substantial discount as I am a senior citizen. Even though the funding from the government ran out they covered me with quite a benefit. I need to cll them though as someone from Comcast stating representing ATT tried to rip me off to continue my current low price.
Scott G.
Windstream Fiber
May 02, 2026 I left Windstream DSL for two years for cable from Cox. Cox raised their prices so I went back to windstream and they then had fiber internet. Their service has been better since I came back.
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Which ISP Should You Choose in Neon?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Neon is T-Mobile Home Internet.
- The fastest internet provider should be IMCTV and Thacker-Grigsby. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Neon is T-Mobile Home Internet.
- Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Neon, available to 90.1% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.