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4 Best Internet Providers in Payne Gap, KY

Find internet availability by address in Payne Gap, KY

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Payne Gap ISP Report Card | Business Internet in Payne Gap

Payne Gap ISP Report at a Glance
ISP grade Payne Gap ISP Report Card D-
Average speed Download Speed for Most Households 1,000 Mbps
ISP count Number of Internet Service Providers 4
Customer review count Real Payne Gap Customer Ratings 0

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Data update information

This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.

Payne Gap has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Payne Gap.

Payne Gap overview

Payne Gap has 4 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Payne Gap.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

IMCTV

IMCTV logo

Availability:

97.1%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: Starting at $35.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Payne Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Payne Gap residents, weighted by user distribution.

Customer Rating

Cable

97.1%

1,000 Mbps

1,000 Mbps

Cable: 0.0 of 5 stars

(0)

Windstream

Windstream logo

Availability:

85.8%

Customer Rating:

3.4 of 5 stars

(97)

View Plans

1-833-330-3395 Price: $39.99 - $99.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Payne Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Payne Gap residents, weighted by user distribution.

Customer Rating

DSL

85.8%

162 Mbps

200 Mbps

DSL: 3.0 of 5 stars

(50)

Thacker-Grigsby

Thacker-Grigsby logo

Availability:

17.2%

Customer Rating:

2.3 of 5 stars

(3)

View Plans

Price: Starting at $49.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Payne Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Payne Gap residents, weighted by user distribution.

Customer Rating

Cable

17.2%

1,000 Mbps

1,000 Mbps

Cable: 0.0 of 5 stars

(0)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

27.8%

Customer Rating:

4.0 of 5 stars

(341)

View Plans

1-833-601-2935 Price: $55.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Payne Gap.

Max Download Speed InfoCalculated from the maximum speeds available to most Payne Gap residents, weighted by user distribution.

Customer Rating

Fixed Wireless

27.8%

91 Mbps

100 Mbps

Wireless: 3.9 of 5 stars

(204)

Above are the top 4 providers in Payne Gap, KY for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.


Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Payne Gap residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Dish

Dish logo

Availability:

100%

Customer Rating:

3.6923 of 5 stars

(13)

View Plans

1-866-252-1910 Price: {{isp_price_range}}


DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3333 of 5 stars

(9)

View Plans

1-844-294-9501 Price: {{isp_price_range}}


Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7273 of 5 stars

(11)

View Plans

1-833-875-1370 Price: {{isp_price_range}}


HughesNet

HughesNet logo

Availability:

100%

Customer Rating:

2.4286 of 5 stars

(21)

View Plans

1-833-684-9249 Price: {{isp_price_range}}


Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9836 of 5 stars

(61)

View Plans

Price: {{isp_price_range}}

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Payne Gap ratings may vary and are shown below.

Who is the Best Internet Provider in Payne Gap, KY?

T-Mobile Home Internet is the best internet provider in Payne Gap based on Kentucky customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Payne Gap, making it a solid recommendation among providers with reviews. Unfortunately, T-Mobile Home Internet is an option for 27.77% of the city.

The chart and table below show average customer ratings from customers in Payne Gap, Kentucky, and customers throughout the country.

Top Rated Internet Providers in Payne Gap


T-Mobile Home Internet4.004.04
Windstream3.593.31
Thacker-Grigsby2.332.31
Viasat2.001.77
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Payne Gap Internet Providers

ISP / Tech TypePayne Gap OverallKentucky OverallNational OverallFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
Windstream (0) (17) (87)View Plans
Thacker-Grigsby (0) (3) (3)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans
IMCTV (0) (0) (0)View Plans

Based on 26 reviews from Kentucky internet customers, T-Mobile Home Internet is the best internet service provider for Payne Gap residents. T-Mobile Home Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. Windstream wins for second-place in Kentucky, with 3.59 out of 5 stars and 85.8% coverage in Payne Gap.

At a national level, based on 403 national reviews for any of the providers listed above, Thacker-Grigsby is rated higher than any other provider, with a rating of 2.31 out of 5.

Which Providers are Available at my Home in Payne Gap?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose
a different provider.

Payne Gap, KY map of internet availability

Internet Availability Key

0%
10%
50%
100%

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Payne Gap?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, IMCTV and Thacker-Grigsby should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Payne Gap

Max Advertised Speed in Payne Gap, KY


ISP / Tech TypeMax Advertised Speed
Thacker-Grigsby1,000 Mbps
IMCTV1,000 Mbps
Windstream200 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Payne Gap


T-Mobile Home Internet4.203.96
Windstream3.763.41
Thacker-Grigsby3.003.00
Viasat2.001.38
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePayne Gap SpeedKentucky SpeedNational SpeedFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
Windstream (0) (17) (87)View Plans
Thacker-Grigsby (0) (3) (3)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans
IMCTV (0) (0) (0)View Plans

Based on data reported by Payne Gap ISPs to the FCC, the fastest speeds in the city are available through IMCTV and Thacker-Grigsby. These internet providers offer speeds up to 1,000 Mbps in Payne Gap. Therefore, the average customer can get up to 1,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Payne Gap?

Kentucky customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 4.80 out of 5, which is higher than the average across all internet providers in the country. Windstream is rated in second place for affordability by the company’s Payne Gap customers with an average price rating of 3.06 out of 5.

The chart and graph below show how customers in Payne Gap, Kentucky, and the United States rated the affordability of their internet service.

Rated Affordability in Payne Gap


T-Mobile Home Internet4.804.11
Windstream3.062.97
Thacker-Grigsby2.332.34
Viasat1.001.46
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypePayne Gap AffordabilityKentucky AffordabilityNational AffordabilityFor Service
T-Mobile Home Internet (0) (5) (284)View Plans
Windstream (0) (17) (87)View Plans
Thacker-Grigsby (0) (3) (3)View Plans
Viasat (0) (1) (11)View Plans
HughesNet (0) (0) (18)View Plans
IMCTV (0) (0) (0)View Plans

Payne Gap Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Payne Gap below, including the metrics used and how Payne Gap compares to the rest of Kentucky and nation.

Payne Gap ISP Report Card: D-
Metric

(hover for details)
Payne Gap Kentucky USA
0.00% 76.05% 67.25%
1,000 Mbps 2,544 Mbps 3,293 Mbps
2.3 6.1 6.8

 

Payne Gap Digital Connectivity Index: 55 / 100
Metric

(hover for details)
Payne Gap Kentucky USA
2.1 2.5 2.7
13% 9% 14%
91% 93% 95%
86% 88% 90%
80% 70% 75%
81% 71% 76%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Payne Gap ISP Report Card & Digital Connectivity Index

The ISP Report Card in Payne Gap is D-, which is much better than other cities. The local demand for broadband internet connectivity in Payne Gap is high with a score of 55 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Payne Gap have done a average job meeting the needs of its residents.

The Payne Gap ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of Payne Gap households have an internet connection despite having 99.58% availability. 80% of households have fiber, cable, or DSL, 1% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 80% of households have a broadband connection such as fiber, cable or DSL available to their home, 81% subscribe to it. A very large amount of Payne Gap residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Payne Gap?

Jenkins, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 53 / 100
Cromona, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 52 / 100
Burdine, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 39 / 100
Fleming-Neon, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 32 / 100
Neon, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 27 / 100
Seco, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 36 / 100
Mc Roberts, KY

  • ISP Report Card: D
  • Digital Connectivity Index: 40 / 100
Jackhorn, KY

  • ISP Report Card: D-
  • Digital Connectivity Index: 53 / 100
Pound, VA

  • ISP Report Card: B-
  • Digital Connectivity Index: 41 / 100

How Much Speed does a Payne Gap Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Payne Gap is 2.1, which is smaller than the Kentucky average of 2.5 and smaller than the national average of 2.7. Payne Gap's average household income is $40,169 which is much lower than the Kentucky average of $69,860 and much lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Payne Gap also has 9% of its population enrolled in school between the 6th grade and college level, this is lower than the Kentucky average of 15%. Additionally, 13% of residents work from home, which is higher than the 9% of residents in Kentucky who work from home. This and other factors you can see above show us that the community of Payne Gap has a high need for internet connectivity and speeds.

Compared to the rest of the country, Payne Gap households are more technology-disengaged. 91% of households have some sort of computing device, 64% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Payne Gap?

According to the most recently submitted data by internet service providers to the FCC, there are currently no fiber providers available in Payne Gap, KY.

Which Cable Internet Providers are Available in Payne Gap?

IMCTV Cable in Payne Gap, KY

IMCTV logo

Availability:

97.1%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

IMCTV offers Cable service to 97.1% of Payne Gap homes. Across the city, IMCTV Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 40 and as high as 40, with an average of 40 Mbps throughout the city. IMCTV Cable is rated other types of internet service available in Payne Gap from IMCTV in terms of customer satisfaction.

Thacker-Grigsby Cable in Payne Gap, KY

Thacker-Grigsby logo

Availability:

17.2%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

Thacker-Grigsby offers Cable service to 17.2% of Payne Gap homes. Across the city, Thacker-Grigsby Cable is the only type of service available from the company, with speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 20, with an average of 20 Mbps throughout the city. Thacker-Grigsby Cable is rated other types of internet service available in Payne Gap from Thacker-Grigsby in terms of customer satisfaction.

Which DSL Internet Providers are Available in Payne Gap?

Windstream DSL in Payne Gap, KY

Windstream logo

Availability:

85.8%

Customer Rating:

3.0 of 5 stars

(50)

Avg. Download Speed

162 Mbps

Windstream offers DSL service to 85.8% of Payne Gap homes. Across the city, Windstream DSL is the only type of service available from the company, with speeds up to 162 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 52, with an average of 40 Mbps throughout the city. Windstream DSL is rated lower than other types of internet service available in Payne Gap from Windstream in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in Payne Gap?

T-Mobile Home Internet Fixed Wireless in Payne Gap, KY

T-Mobile Home Internet logo

Availability:

27.8%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

91 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 27.8% of Payne Gap homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 91 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Payne Gap from T-Mobile Home Internet in terms of customer satisfaction.

Which ISP Should You Choose in Payne Gap?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Payne Gap is T-Mobile Home Internet.
  • The fastest internet provider should be IMCTV and Thacker-Grigsby. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Payne Gap is T-Mobile Home Internet.
  • IMCTV, Viasat, and HughesNet has the broadest coverage in Payne Gap, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Payne Gap compare to other cities with a similar population?

To see how Payne Gap stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Payne Gap's D- ISP Report Card and 55 / 100 Digital Connectivity Index.

South Cairo, NY

  • ISP Report Card: D+
  • Digital Connectivity Index: 58 / 100
Hilltop, MN

  • ISP Report Card: C+
  • Digital Connectivity Index: 39 / 100
Huffer, GA

  • ISP Report Card: B
  • Digital Connectivity Index: 53 / 100
Irma, WI

  • ISP Report Card: D-
  • Digital Connectivity Index: 34 / 100
Shafter, IL

  • ISP Report Card: D-
  • Digital Connectivity Index: 62 / 100
Sherman, MS

  • ISP Report Card: A-
  • Digital Connectivity Index: 36 / 100
Silver Creek, WA

  • ISP Report Card: D+
  • Digital Connectivity Index: 21 / 100
Skyline, AL

  • ISP Report Card: C+
  • Digital Connectivity Index: 48 / 100
Smelterville, ID

  • ISP Report Card: C+
  • Digital Connectivity Index: 47 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Kentucky

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