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Best Internet Providers in New Britain, CT

All 7 providers, ranked by coverage, speed and customer ratings

New Britain has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Britain.

This page reflects the most recent FCC update from October 19, 2026, based on the Broadband Data Collection as of December 31, 2025.

What changed
Homes with fiber91.2%Hartford County 92.0%Tied 220th of 749
Average top speed6,617 MbpsHartford County 6,589 Mbps80th of 749
Providers77.4 at a typical addressTied 384th of 749
Homes with internet86%Hartford County 92%Tied 703rd of 749
ISP Report CardA-score 78 of 100Tied 136th of 749
Connectivity index47/100Hartford County 69/100Tied 701st of 749

Ranks compare New Britain with the 749 US small cities (50,000 to 99,999 people), the tiers of our fastest-cities rankings.

The Best Internet in New Britain, CT at a Glance

Top rankedSee the full rankingFirst in our New Britain ranking by coverage, speed and customer ratings.See plans
FastestFrontier CommunicationsUp to 7,000 Mbps advertised to the FCCCompare speeds
Best ratedXFINITY from ComcastRated 5.00 out of 5 by its customers, available to 96.91% of homesSee plans
Lowest priceSee prices by providerListed prices appear on each provider below.See plans

New Britain Internet Providers, Ranked by Coverage, Speed and Customer Ratings

XFINITY

XFINITY logo

Availability:

96.9%

Customer Rating:

3.4 of 5 stars

(2379)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Cable

96.9%

1,999 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2077)

GoNetspeed

GoNetspeed logo

Availability:

89.9%

Customer Rating:

4.3 of 5 stars

(23)

View Plans

Price: $49.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fiber

89.9%

2,000 Mbps

2,000 Mbps

Fiber: 4.4 of 5 stars

(21)

Frontier

Frontier logo

Availability:

94.9%

Customer Rating:

3.3 of 5 stars

(177)

View Plans

1-866-557-9907 Price: $44.99 - $124.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fiber

89.7%

6,997 Mbps

7,000 Mbps

Fiber: 3.6 of 5 stars

(119)

DSL

65.2%

29 Mbps

115 Mbps

DSL: 2.7 of 5 stars

(58)

EarthLink

EarthLink logo

Availability:

93.3%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

93.3%

43 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.7%

Customer Rating:

4.0 of 5 stars

(342)

View Plans

1-833-601-2935 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

96.7%

49 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(342)

Verizon

Verizon logo

Availability:

94.6%

Customer Rating:

3.8 of 5 stars

(816)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

94.6%

254 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(362)

AT&T

AT&T logo

Availability:

93.3%

Customer Rating:

3.6 of 5 stars

(1051)

View Plans

1-877-610-1219 Price: Starting at $55.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

93.3%

43 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(205)

Satellite providers, which generally offer 100% coverage across the United States, are available for New Britain residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

3.9 of 5 stars

(65)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $69.99 - $179.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Britain ratings may vary and are shown below.

Who is the Best Internet Provider in New Britain, CT?

XFINITY from Comcast is the highest-rated internet provider in New Britain based on 76 Connecticut customer reviews, and GoNetspeed has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

Which Providers are Available at my Home in New Britain?

Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.

New Britain, CT map of internet availability

How New Britain Compares to Places Its Size

New Britain's report card score is tied 136th of 749 and its connectivity index is tied 701st of 749.

A-score 78 of 100ISP Report CardGrades what providers offer: fiber availability, the download speed most homes can get and the number of providers at a typical address.Tied 136th of 749
47/100Hartford County 69/100, US 69/100Digital Connectivity IndexMeasures how much households need and use the internet: household size, working from home, devices and subscriptions.Tied 701st of 749
Measure New Britain Rank among US small cities (50,000 to 99,999 people) Hartford County Connecticut US Leader
ISP Report Card inputs: what providers offer here
Fiber availability 91.2% Tied 220th of 749 92.0% 93.9% 71.5% Aloha, OR and Shawnee, KS (100.0%)
Average top speed 6,617 Mbps 80th of 749 6,589 Mbps 6,892 Mbps 3,486 Mbps Layton, UT (9,808 Mbps)
Providers at a typical address 7.4 Tied 384th of 749 6.8 6.8 7.1 Guaynabo, PR (14.3)
Connectivity index inputs: how much households need and use the internet
People per household 2.5 Tied 456th of 749 2.5 2.5 2.7 Pacoima, CA and Spring Valley, NY (4.3)
Workers who work from home 9% Tied 602nd of 749 16% 16% 15% Danville, CA and Potomac, MD and 2 more (39%)
Homes with a computer, tablet or phone 93% Tied 683rd of 749 95% 96% 96% Atascocita, TX and Eastvale, CA and 8 more (100%)
Homes with internet 86% Tied 703rd of 749 92% 93% 91% Centreville, VA and Danville, CA and 2 more (99%)
Homes on fiber, cable or DSL 66% Tied 718th of 749 79% 80% 76% Flower Mound, TX and Johns Creek, GA and 1 more (93%)
More about the households here
Homes with a desktop or laptop 71% Tied 669th of 749 81% 83% 81% Sammamish, WA (99%)
Median household income $64,556 652nd of 749 $106,079 $111,414 $93,246 Potomac, MD ($227,882)
Residents in school (6th grade to college) 19% Tied 84th of 749 16% 16% 16% East Lansing, MI (58%)

Fiber reaches 91.2% of homes in New Britain, against 92.0% across Hartford County and 93.9% across Connecticut. Households in New Britain are smaller than the US average (2.5 people against 2.7); 9% of workers work from home (US 15%); and the median household income is $64,556 (US $93,246).

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Fiber, 5G, Cable and DSL Internet in New Britain

Which Fiber Internet Providers are Available in New Britain?

GoNetspeed Fiber in New Britain, CT

GoNetspeed logo

Availability:

89.9%

Customer Rating:

4.4 of 5 stars

(21)

Avg. Download Speed

2,000 Mbps

GoNetspeed offers Fiber service to 89.9% of New Britain homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetspeed Fiber. GoNetspeed Fiber is rated about the same as other types of internet service available in New Britain from GoNetspeed in terms of customer satisfaction.

Frontier Fiber in New Britain, CT

Frontier logo

Availability:

89.7%

Customer Rating:

3.6 of 5 stars

(119)

Avg. Download Speed

6,997 Mbps

Frontier Communications offers Fiber service to 89.7% of New Britain homes. Across the city, Frontier Fiber has speeds up to 6,997 Mbps, with speeds from 1,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in New Britain from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Britain?

T-Mobile Home Internet Fixed Wireless in New Britain, CT

T-Mobile Home Internet logo

Availability:

96.7%

Customer Rating:

4.0 of 5 stars

(342)

Avg. Download Speed

49 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.7% of New Britain homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.4 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Britain from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in New Britain, CT

Verizon logo

Availability:

94.6%

Customer Rating:

3.6 of 5 stars

(362)

Avg. Download Speed

254 Mbps

Verizon offers Fixed Wireless service to 94.6% of New Britain homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 254 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Britain from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in New Britain, CT

EarthLink logo

Availability:

93.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

43 Mbps

EarthLink offers Fixed Wireless service to 93.3% of New Britain homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.1 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Britain from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Britain, CT

AT&T logo

Availability:

93.3%

Customer Rating:

3.6 of 5 stars

(205)

Avg. Download Speed

43 Mbps

AT&T offers Fixed Wireless service to 93.3% of New Britain homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.1 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Britain from AT&T in terms of customer satisfaction.

Which Cable Internet Providers are Available in New Britain?

XFINITY Cable in New Britain, CT

XFINITY logo

Availability:

96.9%

Customer Rating:

3.3 of 5 stars

(2077)

Avg. Download Speed

1,999 Mbps

XFINITY from Comcast offers Cable service to 96.9% of New Britain homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,999 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 250 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in New Britain from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in New Britain?

Frontier DSL in New Britain, CT

Frontier logo

Availability:

65.2%

Customer Rating:

2.7 of 5 stars

(58)

Avg. Download Speed

29 Mbps

Frontier Communications offers DSL service to 65.2% of New Britain homes. Across the city, Frontier DSL has speeds up to 29 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 8.0, with an average of 2.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in New Britain from Frontier in terms of customer satisfaction.

Internet in New Britain by Neighborhood and ZIP Code

Fiber reaches from 86.0% of homes in 06053 to 98.7% in 06052. Each row links to that place’s page.

Neighborhoods in New Britain

Neighborhood People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
City Hall Monument District9,217 86.6%5,974 Mbps7.3B+33/100
Downtown New Britain7,656 97.1%6,812 Mbps7.4A-39/100

ZIP codes in New Britain

ZIP code People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
0605335,321 86.0%6,526 Mbps7.5B+53/100
0605130,734 95.1%6,637 Mbps7.5A-37/100
060528,120 98.7%6,928 Mbps7.2A-59/100

How New Britain Compares to Nearby Places

The 10 places nearest to New Britain that have their own pages are all within 7 miles. Among them, River Glen has the most homes with fiber (100.0%) and Rocky Hill the fewest (67.2%); New Britain has 91.2%.

Place People Homes with fiber Average top speed Providers at a typical address Report card Connectivity
New Britain (this page)74,192 91.2%6,617 Mbps7.4A-47/100
West Hartford63,626 96.0%6,823 Mbps6.9A-78/100
Southington31,411 97.4%6,830 Mbps6.9A-83/100
Newington30,536 94.1%6,689 Mbps7.3A-63/100
Wethersfield27,283 94.0%6,543 Mbps6.8A-71/100
Rocky Hill20,845 67.2%5,294 Mbps6.9B61/100
Kensington18,515 98.1%6,864 Mbps7.1A-73/100
Farmington17,521 89.3%6,207 Mbps6B+76/100
Plainville17,040 97.6%6,841 Mbps7.3A-51/100
East Berlin1,765 94.7%6,774 Mbps6.7A-52/100
River Glen1,185 100.0%7,000 Mbps6.7A73/100

Who is the Fastest Internet Provider in New Britain?

According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Britain

Max Advertised Speed in New Britain, CT
Frontier Communications7,000
XFINITY from Comcast2,000
GoNetspeed2,000
Verizon300
Viasat100
T-Mobile Home Internet100
AT&T100
EarthLink100
HughesNet25

How fast is your internet?

Test your connection here and see it next to the speeds providers advertise in New Britain. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.

Customer Ratings for New Britain Internet Providers

Based on 76 reviews from Connecticut internet customers, XFINITY from Comcast is the best internet service provider for New Britain residents. XFINITY from Comcast was rated at an average of 3.27 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Connecticut, with 4.00 out of 5 stars and 96.7% coverage in New Britain.

At a national level, based on 4803 national reviews for any of the providers listed above, GoNetspeed is rated higher than any other provider, with a rating of 4.26 out of 5.

Local, State, and National Ratings for all New Britain Internet Providers

The table below shows average customer ratings from customers in New Britain, Connecticut, and customers throughout the country.

ISP / Tech TypeNew Britain OverallConnecticut OverallNational OverallFor Service
XFINITY5 of 5 stars (2)3.5 of 5 stars (44)3.5 of 5 stars (2379)View Plans
GoNetspeedNo rating yet (0)4.5 of 5 stars (8)4.5 of 5 stars (23)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (4)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (6)4 of 5 stars (816)View Plans
Frontier1 of 5 stars (1)3.5 of 5 stars (14)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
AT&TNo rating yet (0)No rating yet (0)3.5 of 5 stars (1051)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3.5 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Ratings for Internet Provider Speeds in New Britain

Based on data reported by New Britain ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in New Britain. Therefore, the average customer can get up to 6,614 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

ISP / Tech TypeNew Britain SpeedConnecticut SpeedNational SpeedFor Service
XFINITY4.5 of 5 stars (2)3.5 of 5 stars (44)4 of 5 stars (2379)View Plans
GoNetspeedNo rating yet (0)4.5 of 5 stars (8)4.5 of 5 stars (23)View Plans
T-Mobile Home InternetNo rating yet (0)3.5 of 5 stars (4)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)4 of 5 stars (6)4 of 5 stars (816)View Plans
Frontier1 of 5 stars (1)3.5 of 5 stars (14)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
AT&TNo rating yet (0)No rating yet (0)4 of 5 stars (1051)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Who is the Cheapest Internet Provider in New Britain?

Of the providers in New Britain, customers rate XFINITY from Comcast the best for price. Data comes from customers rating their satisfaction with pricing: in New Britain where enough of them have reviewed a provider, otherwise across Connecticut or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

XFINITY from Comcast is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.00 out of 5.

The table below shows how customers in New Britain, Connecticut, and the United States rated the affordability of their internet service.

Rated Affordability in New Britain

ISP / Tech TypeNew Britain AffordabilityConnecticut AffordabilityNational AffordabilityFor Service
XFINITY5 of 5 stars (2)3 of 5 stars (44)3 of 5 stars (2379)View Plans
GoNetspeedNo rating yet (0)4.5 of 5 stars (8)4 of 5 stars (23)View Plans
T-Mobile Home InternetNo rating yet (0)4 of 5 stars (4)4 of 5 stars (342)View Plans
VerizonNo rating yet (0)3.5 of 5 stars (6)3.5 of 5 stars (816)View Plans
Frontier2 of 5 stars (1)3.5 of 5 stars (14)3.5 of 5 stars (177)View Plans
HughesNetNo rating yet (0)No rating yet (0)2.5 of 5 stars (25)View Plans
AT&TNo rating yet (0)No rating yet (0)3.5 of 5 stars (1051)View Plans
EarthLinkNo rating yet (0)No rating yet (0)3 of 5 stars (15)View Plans
ViasatNo rating yet (0)No rating yet (0)1.5 of 5 stars (12)View Plans

Customer Reviews for Internet Service Providers in Connecticut

Customer Reviews

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TK

XFINITY Cable

5 of 5 stars May 16, 2026

My internet provider is reliable and affordable.

Plan Pricing: 5 of 5 stars
Internet Speed: 5 of 5 stars
Overall Rating: 5 of 5 stars

A New Britain, CT Customer

Frontier DSL

1 of 5 stars September 16, 2025
Plan Pricing: 2 of 5 stars
Internet Speed: 1 of 5 stars
Overall Rating: 1 of 5 stars

Michael F

XFINITY Fiber

5 of 5 stars March 05, 2023

One time my cousin came down from Florida and the internet went off. We thought he messed it up because he is always touching things. We called the internet provider and they came out the next day to check out the problem. When he came inside we didn't even have to talk he got straight to the point and after 20 minutes, He came back with a internet cable from outside that had to be struck by lightning. I was very pleased with the providers and will have no hesitation to call them back if i need any help again.

Plan Pricing: 5 of 5 stars
Internet Speed: 4 of 5 stars
Overall Rating: 5 of 5 stars

ISPReports User

XFINITY

2 of 5 stars August 02, 2026

spotty cell service for phone.

Plan Pricing: 2 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 2 of 5 stars

A Rocky Hill, CT Customer

T-Mobile Home Internet Fixed Wireless

3 of 5 stars May 16, 2026
Plan Pricing: 3 of 5 stars
Internet Speed: 2 of 5 stars
Overall Rating: 3 of 5 stars

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Which ISP Should You Choose in New Britain?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Britain is XFINITY.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Britain is XFINITY.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in New Britain, available to 96.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.