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7 Best Internet Providers in New Britain, CT

Find internet availability by address in New Britain, CT

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | New Britain ISP Report Card | Business Internet in New Britain

New Britain ISP Report at a Glance
ISP grade New Britain ISP Report Card A-
Average speed Download Speed for Most Households 6,617 Mbps
ISP count Number of Internet Service Providers 7
Customer review count Real New Britain Customer Ratings 2

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

New Britain has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Britain.

New Britain overview

▼

New Britain has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Britain.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

XFINITY

XFINITY logo

Availability:

96.9%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Cable

96.9%

1,999 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

GoNetspeed

GoNetspeed logo

Availability:

89.9%

Customer Rating:

4.3 of 5 stars

(22)

View Plans

Price: $49.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fiber

89.9%

2,000 Mbps

2,000 Mbps

Fiber: 4.4 of 5 stars

(20)

Frontier

Frontier logo

Availability:

94.9%

Customer Rating:

3.4 of 5 stars

(169)

View Plans

1-866-557-9907 Price: $44.99 - $124.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fiber

89.7%

6,997 Mbps

7,000 Mbps

Fiber: 3.7 of 5 stars

(112)

DSL

65.2%

29 Mbps

115 Mbps

DSL: 2.6 of 5 stars

(57)

Above are the top 4 providers in New Britain, CT for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

EarthLink

EarthLink logo

Availability:

93.3%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: Starting at $39.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

93.3%

43 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

96.7%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

96.7%

49 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

Verizon

Verizon logo

Availability:

94.6%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

94.6%

254 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

AT&T

AT&T logo

Availability:

93.3%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in New Britain.

Max Download Speed InfoCalculated from the maximum speeds available to most New Britain residents, weighted by block population.

Customer Rating

Fixed Wireless

93.3%

43 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for New Britain residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Britain ratings may vary and are shown below.

Who is the Best Internet Provider in New Britain, CT?

XFINITY from Comcast is the highest-rated internet provider in New Britain based on 74 Connecticut customer reviews, and GoNetspeed has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in New Britain, Connecticut, and customers throughout the country.

Top Rated Internet Providers in New Britain

XFINITY3.233.35
Frontier3.293.35
GoNetspeed4.634.27
T-Mobile Home Internet4.334.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all New Britain Internet Providers

ISP / Tech TypeNew Britain OverallConnecticut OverallNational OverallFor Service
XFINITY (1) (43) (2318)View Plans
Frontier (1) (14) (169)View Plans
GoNetspeed (0) (8) (22)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
Verizon (0) (6) (783)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1007)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 74 reviews from Connecticut internet customers, XFINITY from Comcast is the best internet service provider for New Britain residents. XFINITY from Comcast was rated at an average of 3.23 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Connecticut, with 4.33 out of 5 stars and 96.7% coverage in New Britain.

At a national level, based on 4636 national reviews for any of the providers listed above, GoNetspeed is rated higher than any other provider, with a rating of 4.27 out of 5.

Which Providers are Available at my Home in New Britain?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

New Britain, CT map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in New Britain?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, Frontier Communications should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in New Britain

Max Advertised Speed in New Britain, CT

Frontier7,000 Mbps
GoNetspeed2,000 Mbps
XFINITY2,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Frontier Communications7,000 Mbps
GoNetspeed2,000 Mbps
XFINITY from Comcast2,000 Mbps
Verizon300 Mbps
AT&T100 Mbps
EarthLink100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in New Britain

XFINITY3.603.76
Frontier3.293.59
GoNetspeed4.634.27
Verizon3.833.98
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Britain SpeedConnecticut SpeedNational SpeedFor Service
XFINITY (1) (43) (2318)View Plans
Frontier (1) (14) (169)View Plans
GoNetspeed (0) (8) (22)View Plans
Verizon (0) (6) (783)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1007)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by New Britain ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in New Britain. Therefore, the average customer can get up to 6,614 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in New Britain?

Connecticut customers rate XFINITY from Comcast as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

XFINITY from Comcast received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s New Britain customers with an average price rating of 4.33 out of 5.

The chart and graph below show how customers in New Britain, Connecticut, and the United States rated the affordability of their internet service.

Rated Affordability in New Britain

XFINITY2.843.01
Frontier3.503.28
GoNetspeed4.384.18
T-Mobile Home Internet4.334.09
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNew Britain AffordabilityConnecticut AffordabilityNational AffordabilityFor Service
XFINITY (1) (43) (2318)View Plans
Frontier (1) (14) (169)View Plans
GoNetspeed (0) (8) (22)View Plans
T-Mobile Home Internet (0) (3) (322)View Plans
Verizon (0) (6) (783)View Plans
HughesNet (0) (0) (24)View Plans
AT&T (0) (0) (1007)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

New Britain Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for New Britain below, including the metrics used and how New Britain compares to the rest of Connecticut and nation.

New Britain ISP Report Card: A-
Metric

(hover for details)
New Britain Connecticut USA
91.15% 93.94% 71.53%
6,617 Mbps 6,892 Mbps 3,583 Mbps
7.4 6.8 7.1

 

New Britain Digital Connectivity Index: 47 / 100
Metric

(hover for details)
New Britain Connecticut USA
2.5 2.5 2.7
9% 16% 15%
93% 96% 96%
86% 93% 91%
66% 80% 76%
68% 82% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

New Britain ISP Report Card & Digital Connectivity Index

The ISP Report Card in New Britain is A-, which is comparable to other cities. The local demand for broadband internet connectivity in New Britain is high with a score of 47 / 100 in our Digital Connectivity Index. This means that internet service providers operating in New Britain have done a average job meeting the needs of its residents.

The New Britain ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of New Britain households have an internet connection despite having 97.03% availability. 66% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 5% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 66% of households have a broadband connection such as fiber, cable or DSL available to their home, 68% subscribe to it. A moderate amount of New Britain residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to New Britain?

Newington, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 63 / 100
Kensington, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 73 / 100
Plainville, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 51 / 100

Farmington, CT

  • ISP Report Card: B+
  • Digital Connectivity Index: 76 / 100
East Berlin, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 52 / 100
Wethersfield, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 71 / 100

River Glen, CT

  • ISP Report Card: A
  • Digital Connectivity Index: 73 / 100
Rocky Hill, CT

  • ISP Report Card: B
  • Digital Connectivity Index: 61 / 100
West Hartford, CT

  • ISP Report Card: A-
  • Digital Connectivity Index: 78 / 100

How Much Speed does a New Britain Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in New Britain is 2.5, which is smaller than the Connecticut average of 2.5 and smaller than the national average of 2.7. New Britain’s average household income is $64,556 which is much lower than the Connecticut average of $111,414 and lower than the national average of $93,246. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

New Britain also has 19% of its population enrolled in school between the 6th grade and college level, this is higher than the Connecticut average of 16%. Additionally, 9% of residents work from home, which is lower than the 16% of residents in Connecticut who work from home. This and other factors you can see above show us that the community of New Britain has an average need for internet connectivity and speeds.

Compared to the rest of the country, New Britain households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 73% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in New Britain?

GoNetspeed Fiber in New Britain, CT

GoNetspeed logo

Availability:

89.9%

Customer Rating:

4.4 of 5 stars

(20)

Avg. Download Speed

2,000 Mbps

GoNetspeed offers Fiber service to 89.9% of New Britain homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for GoNetspeed Fiber. GoNetspeed Fiber is rated about the same as other types of internet service available in New Britain from GoNetspeed in terms of customer satisfaction.

Frontier Fiber in New Britain, CT

Frontier logo

Availability:

89.7%

Customer Rating:

3.7 of 5 stars

(112)

Avg. Download Speed

6,997 Mbps

Frontier Communications offers Fiber service to 89.7% of New Britain homes. Across the city, Frontier Fiber has speeds up to 6,997 Mbps, with speeds from 1,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in New Britain from Frontier in terms of customer satisfaction.

Which Cable Internet Providers are Available in New Britain?

XFINITY Cable in New Britain, CT

XFINITY logo

Availability:

96.9%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,999 Mbps

XFINITY from Comcast offers Cable service to 96.9% of New Britain homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,999 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 250 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in New Britain from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in New Britain?

Frontier DSL in New Britain, CT

Frontier logo

Availability:

65.2%

Customer Rating:

2.6 of 5 stars

(57)

Avg. Download Speed

29 Mbps

Frontier Communications offers DSL service to 65.2% of New Britain homes. Across the city, Frontier DSL has speeds up to 29 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 8.0, with an average of 2.0 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in New Britain from Frontier in terms of customer satisfaction.

Which Fixed Wireless and LTE Internet Providers are Available in New Britain?

T-Mobile Home Internet Fixed Wireless in New Britain, CT

T-Mobile Home Internet logo

Availability:

96.7%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

49 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 96.7% of New Britain homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 49 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.4 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in New Britain from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in New Britain, CT

Verizon logo

Availability:

94.6%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

254 Mbps

Verizon offers Fixed Wireless service to 94.6% of New Britain homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 254 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in New Britain from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in New Britain, CT

EarthLink logo

Availability:

93.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

43 Mbps

EarthLink offers Fixed Wireless service to 93.3% of New Britain homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.1 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in New Britain from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in New Britain, CT

AT&T logo

Availability:

93.3%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

43 Mbps

AT&T offers Fixed Wireless service to 93.3% of New Britain homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 43 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.1 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in New Britain from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in New Britain?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in New Britain is XFINITY.
  • The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in New Britain is XFINITY.
  • XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in New Britain, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does New Britain compare to other cities with a similar population?

To see how New Britain stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to New Britain’s A- ISP Report Card and 47 / 100 Digital Connectivity Index.

Troy, MI

  • ISP Report Card: B
  • Digital Connectivity Index: 84 / 100
Temple, TX

  • ISP Report Card: B
  • Digital Connectivity Index: 63 / 100
Tempe, AZ

  • ISP Report Card: B-
  • Digital Connectivity Index: 72 / 100

Rockford, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 52 / 100
Seattle, WA

  • ISP Report Card: B-
  • Digital Connectivity Index: 83 / 100
San Marcos, TX

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100

Sarasota, FL

  • ISP Report Card: B+
  • Digital Connectivity Index: 71 / 100
Rochester, NY

  • ISP Report Card: B-
  • Digital Connectivity Index: 61 / 100
Roseville, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 86 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in New Britain

Customer Reviews

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A New Britain, CT Customer

Frontier DSL

September 16, 2025
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Michael F

XFINITY Fiber

March 05, 2023

One time my cousin came down from Florida and the internet went off. We thought he messed it up because he is always touching things. We called the internet provider and they came out the next day to check out the problem. When he came inside we didn't even have to talk he got straight to the point and after 20 minutes, He came back with a internet cable from outside that had to be struck by lightning. I was very pleased with the providers and will have no hesitation to call them back if i need any help again.

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ISPReports User

XFINITY

August 02, 2026

spotty cell service for phone.

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A Hartford, CT Customer

XFINITY Cable

April 28, 2026

Overall Xfinity provided very fast internet. The key is having a router that supports the higher speeds. The area we have struggled with the most is the price. We have gone back and forth with customer service to get lower rates given the more competitive prices being offered by new market entrants. Unfortunately Xfinity won't budge and may soon lose our service as the competitors provide faster speeds at lower cost.

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lyssa l

XFINITY Cable

April 26, 2026

I've been using Xfinity for about two years now, and overall, it's been a solid experience. I work remotely and stream a lot of content, and the 200 Mbps plan has been more than enough for my needs. Speeds are consistent, and I rarely experience outages. I especially appreciate the self-service tools in the Xfinity app—it makes managing my plan and checking for issues super easy.

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