Best Internet Providers in New Haven, CT
All 10 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in New Haven, CT
New Haven has 10 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, Fixed Wireless, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in New Haven.
Ranks compare New Haven with the 45 US major cities (500,000 to 999,999 people), the tiers of our fastest-cities rankings.
The Best Internet in New Haven, CT at a Glance
New Haven Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Frontier
Connection
Customer Rating
Fiber
DSL
XFINITY
Connection
Customer Rating
Fiber
Cable
GoNetspeed
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local New Haven ratings may vary and are shown below.
Who is the Best Internet Provider in New Haven, CT?
Frontier Communications is the highest-rated internet provider in New Haven based on 96 Connecticut customer reviews, and GoNetspeed has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get Frontier Communications
or call 1-866-557-9907
Which Providers are Available at my Home in New Haven?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in New Haven
- Frontier - fiber coverage map
- XFINITY - cable coverage map
- GoNetspeed - fiber coverage map
- Optimum - fiber coverage map
- Cox - cable coverage map
- Verizon - fixed wireless coverage map
- XFINITY - fiber coverage map
- Optimum - cable coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Spectrum - cable coverage map
- Frontier - dsl coverage map
How New Haven Compares to Places Its Size
New Haven's report card score is tied 8th of 45 and its connectivity index is tied 17th of 45.
| Measure | New Haven | Rank among US major cities (500,000 to 999,999 people) | New Haven County | Connecticut | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 93.4% | 3rd of 45 | 93.4% | 93.9% | 71.5% | Bridgeport, CT (97.3%) |
| Average top speed | 6,660 Mbps | 4th of 45 | 6,660 Mbps | 6,892 Mbps | 3,486 Mbps | Chattanooga, TN (17,261 Mbps) |
| Providers at a typical address | 6.7 | 36th of 45 | 6.7 | 6.8 | 7.1 | Albuquerque, NM (9.7) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | Tied 23rd of 45 | 2.5 | 2.5 | 2.7 | Provo, UT (3.5) |
| Workers who work from home | 14% | Tied 23rd of 45 | 14% | 16% | 15% | Chapel Hill, NC (23%) |
| Homes with a computer, tablet or phone | 95% | Tied 29th of 45 | 95% | 96% | 96% | Provo, UT (99%) |
| Homes with internet | 92% | Tied 15th of 45 | 92% | 93% | 91% | Colorado Springs, CO and Ogden, UT (95%) |
| Homes on fiber, cable or DSL | 79% | Tied 14th of 45 | 79% | 80% | 76% | Provo, UT (84%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 80% | Tied 21st of 45 | 80% | 83% | 81% | Provo, UT (94%) |
| Median household income | $97,633 | 10th of 45 | $97,633 | $111,414 | $93,246 | Bridgeport, CT ($136,343) |
| Residents in school (6th grade to college) | 17% | Tied 12th of 45 | 17% | 16% | 16% | Provo, UT (26%) |
Fiber reaches 93.4% of homes in New Haven, against 93.4% across New Haven County and 93.9% across Connecticut. Households in New Haven are smaller than the US average (2.5 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $97,633 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in New Haven
Which Fiber Internet Providers are Available in New Haven?
Frontier Fiber in New Haven, CT
Availability:
92.1%
Customer Rating:
(119)
Avg. Download Speed
6,884 Mbps
Frontier Communications offers Fiber service to 92.1% of New Haven homes. Across the city, Frontier Fiber has speeds up to 6,884 Mbps, with speeds from 1,000 Mpbs up to 7,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Frontier Fiber. Frontier Fiber is rated about the same as other types of internet service available in New Haven from Frontier in terms of customer satisfaction.
GoNetspeed Fiber in New Haven, CT
Availability:
43.2%
Customer Rating:
(21)
Avg. Download Speed
2,000 Mbps
GoNetspeed offers Fiber service to 43.2% of New Haven homes. Across the city, GoNetspeed Fiber is the only type of service available from the company, with speeds up to 2,000 Mbps
XFINITY Fiber in New Haven, CT
Availability:
9.5%
Customer Rating:
(300)
Avg. Download Speed
1,989 Mbps
XFINITY from Comcast offers Fiber service to 9.5% of New Haven homes. Across the city, XFINITY Fiber has speeds up to 1,989 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 1,939 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in New Haven from XFINITY in terms of customer satisfaction.
Optimum Fiber in New Haven, CT
Availability:
9.0%
Customer Rating:
(55)
Avg. Download Speed
8,000 Mbps
Optimum offers Fiber service to 9.0% of New Haven homes. Across the city, Optimum Fiber has speeds up to 8,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in New Haven?
T-Mobile Home Internet Fixed Wireless in New Haven, CT
Availability:
94.9%
Customer Rating:
(342)
Avg. Download Speed
66 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.9% of New Haven homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
Verizon Fixed Wireless in New Haven, CT
Availability:
85.1%
Customer Rating:
(362)
Avg. Download Speed
234 Mbps
Verizon offers Fixed Wireless service to 85.1% of New Haven homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 234 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 17 Mbps throughout the city.
EarthLink Fixed Wireless in New Haven, CT
Availability:
80.1%
Customer Rating:
(4)
Avg. Download Speed
41 Mbps
EarthLink offers Fixed Wireless service to 80.1% of New Haven homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
AT&T Fixed Wireless in New Haven, CT
Availability:
80.1%
Customer Rating:
(205)
Avg. Download Speed
41 Mbps
AT&T offers Fixed Wireless service to 80.1% of New Haven homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 41 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.6 Mbps throughout the city.
Which Cable Internet Providers are Available in New Haven?
XFINITY Cable in New Haven, CT
Availability:
79.1%
Customer Rating:
(2077)
Avg. Download Speed
1,920 Mbps
XFINITY from Comcast offers Cable service to 79.1% of New Haven homes. Across the city, XFINITY Cable has speeds up to 1,920 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 230 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in New Haven from XFINITY in terms of customer satisfaction.
Cox Cable in New Haven, CT
Availability:
10.3%
Customer Rating:
(399)
Avg. Download Speed
2,000 Mbps
Cox Communications offers Cable service to 10.3% of New Haven homes. Across the city, Cox Cable is the only type of service available from the company, with speeds up to 2,000 Mbps
Optimum Cable in New Haven, CT
Availability:
9.6%
Customer Rating:
(223)
Avg. Download Speed
940 Mbps
Optimum offers Cable service to 9.6% of New Haven homes. Across the city, Optimum Cable has speeds up to 940 Mbps
Spectrum Cable in New Haven, CT
Availability:
2.4%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 2.4% of New Haven homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in New Haven?
Frontier DSL in New Haven, CT
Availability:
68.0%
Customer Rating:
(58)
Avg. Download Speed
31 Mbps
Frontier Communications offers DSL service to 68.0% of New Haven homes. Across the city, Frontier DSL has speeds up to 31 Mbps, with speeds from 10 Mpbs up to 200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 200, with an average of 2.2 Mbps throughout the city. Frontier DSL is rated higher than other types of internet service available in New Haven from Frontier in terms of customer satisfaction.
Internet in New Haven by Neighborhood and ZIP Code
Fiber reaches from 17.8% of homes in Downtown New Haven to 100.0% in East Rock; by ZIP code, from 41.3% in 06510 to 94.0% in 06513. Each row links to that place’s page.
Neighborhoods in New Haven
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Fair Haven | 19,407 | 89.5% | 6,499 Mbps | 6.5 | B+ | 51/100 |
| Hill | 14,929 | 93.3% | 6,691 Mbps | 6.3 | B+ | 54/100 |
| Downtown New Haven | 10,171 | 17.8% | 3,147 Mbps | 5.3 | C | 69/100 |
| East Rock | 10,084 | 100.0% | 7,000 Mbps | 7.5 | A | 74/100 |
| Newhallville | 7,614 | 99.8% | 6,907 Mbps | 7.2 | A | 47/100 |
| Quinnipiac Meadows | 7,509 | 96.2% | 6,812 Mbps | 7 | A- | 66/100 |
| Westville | 7,410 | 99.1% | 6,956 Mbps | 6.5 | A- | 72/100 |
| Dixwell | 6,269 | 82.7% | 5,635 Mbps | 6.4 | B | 57/100 |
| Beaver Hills | 5,373 | 99.8% | 7,000 Mbps | 7.5 | A | 75/100 |
| Dwight | 5,273 | 95.7% | 6,859 Mbps | 7.4 | A- | 45/100 |
| West Rock | 4,894 | 34.4% | 4,194 Mbps | 4.7 | C | 66/100 |
| Amity | 4,881 | 100.0% | 6,928 Mbps | 5.4 | A- | 60/100 |
| Prospect Hill | 4,621 | 77.2% | 5,081 Mbps | 6.6 | B | 66/100 |
| Edgewood | 4,478 | 95.7% | 6,787 Mbps | 7.7 | A- | 81/100 |
| West River | 4,298 | 99.6% | 6,957 Mbps | 6.8 | A- | 35/100 |
| Mill River | 3,214 | 95.3% | 6,811 Mbps | 6 | B+ | 74/100 |
| Wooster Square | 3,175 | 68.2% | 5,249 Mbps | 6.2 | B | 73/100 |
ZIP codes in New Haven
How New Haven Compares to Nearby Places
The 10 places nearest to New Haven that have their own pages are all within 7 miles. Among them, Woodmont has the most homes with fiber (100.0%) and Hamden the fewest (87.2%); New Haven has 93.4%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| New Haven metro area (this page) | 864,835 | 93.4% | 6,660 Mbps | 6.7 | B+ | 69/100 |
| Hamden | 60,406 | 87.2% | 6,489 Mbps | 6 | B | 74/100 |
| West Haven | 55,634 | 92.6% | 6,691 Mbps | 6.5 | B+ | 71/100 |
| East Haven | 29,922 | 98.2% | 6,911 Mbps | 7.3 | A- | 69/100 |
| North Haven | 24,530 | 99.7% | 6,982 Mbps | 6.7 | A- | 80/100 |
| Branford | 21,564 | 90.9% | 6,448 Mbps | 7.2 | B+ | 73/100 |
| Orange | 14,313 | 99.2% | 7,755 Mbps | 7.8 | A | 87/100 |
| Woodbridge | 8,708 | 100.0% | 7,998 Mbps | 7.6 | A | 90/100 |
| Branford Center | 6,108 | 95.9% | 6,542 Mbps | 7.5 | A- | 47/100 |
| Woodmont | 1,486 | 100.0% | 8,000 Mbps | 9.6 | A+ | 73/100 |
| Spring Glen | 429 | 100.0% | 7,434 Mbps | 6.3 | A- | 87/100 |
Who is the Fastest Internet Provider in New Haven?
Based on both FCC data and unbiased customer ratings, the fastest internet in the city comes from Frontier Communications.
Data Reported to FCC by ISPs: Average Maximum Available in New Haven
| Optimum | 8,000 |
|---|---|
| Frontier Communications | 7,000 |
| XFINITY from Comcast | 2,000 |
| GoNetspeed | 2,000 |
| Cox Communications | 2,000 |
| Spectrum | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in New Haven. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for New Haven Internet Providers
Based on 96 reviews from Connecticut internet customers, Frontier Communications is the best internet service provider for New Haven residents. Frontier Communications was rated at an average of 3.29 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Connecticut, with 4.00 out of 5 stars and 94.9% coverage in New Haven.
At a national level, based on 7484 national reviews for any of the providers listed above, GoNetspeed is rated higher than any other provider, with a rating of 4.26 out of 5.
Local, State, and National Ratings for all New Haven Internet Providers
The table below shows average customer ratings from customers in New Haven, Connecticut, and customers throughout the country.
| ISP / Tech Type | New Haven Overall | Connecticut Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Frontier | (1) | (14) | (177) | View Plans | ||
| Cox |  (0) | (3) | (453) | View Plans | ||
| GoNetspeed | (0) | (8) | (23) | View Plans | ||
| Optimum | (0) | (9) | (279) | View Plans | ||
| Spectrum | (0) | (8) | (1949) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (6) | (816) | View Plans | ||
| XFINITY | (2) | (44) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in New Haven
Based on data reported by New Haven ISPs to the FCC, the fastest speeds in the city are available through Frontier Communications. The company offers speeds up to 7,000 Mbps in New Haven. Therefore, the average customer can get up to 6,616 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers rated their satisfaction with internet speed highest with Frontier Communications. This indicates Frontier reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | New Haven Speed | Connecticut Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Frontier |  (1) | (14) | (177) | View Plans | ||
| Cox | (0) | (3) | (453) | View Plans | ||
| GoNetspeed | (0) | (8) | (23) | View Plans | ||
| Optimum | (0) | (9) | (279) | View Plans | ||
| Spectrum | (0) | (8) | (1949) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (6) | (816) | View Plans | ||
| XFINITY | (2) | (44) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in New Haven?
Of the providers in New Haven, customers rate Frontier Communications the best for price. Data comes from customers rating their satisfaction with pricing: in New Haven where enough of them have reviewed a provider, otherwise across Connecticut or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Frontier Communications is rated 4.00 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.00 out of 5.
The table below shows how customers in New Haven, Connecticut, and the United States rated the affordability of their internet service.
Rated Affordability in New Haven
| ISP / Tech Type | New Haven Affordability | Connecticut Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Frontier | (1) | (14) | (177) | View Plans | ||
| Cox | (0) | (3) | (453) | View Plans | ||
| GoNetspeed | (0) | (8) | (23) | View Plans | ||
| Optimum | (0) | (9) | (279) | View Plans | ||
| Spectrum | (0) | (8) | (1949) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (6) | (816) | View Plans | ||
| XFINITY | (2) | (44) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| AT&T | (0) | (0) | (1051) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Connecticut
Customer Reviews
A New Haven, CT Customer
XFINITY Cable
January 27, 2025 
Powerbooter
Frontier Fiber
June 08, 2023 Was recently upgraded from old DSL to new fiber. Installers came on time, explained everything well, and finished promptly. The speed of downloads is noticeably better and streaming doesn't buffer as it occasionally did before. My bill is only a couple dollars more and I was not charged for installation. All in all I am pleased with upgrade.
A New Haven, CT Customer
XFINITY Cable
February 28, 2023 ISPReports User
XFINITY
August 02, 2026 spotty cell service for phone.
TK
XFINITY Cable
May 16, 2026 My internet provider is reliable and affordable.
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Which ISP Should You Choose in New Haven?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in New Haven is Frontier.
- The fastest internet provider should be Frontier Communications. Considering speed for the money and reliability in speeds, Frontier Communications may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in New Haven is Frontier.
- Viasat, HughesNet, and Frontier Communications has the broadest coverage in New Haven, available to 95.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.