Advertiser Disclosure: We may earn commissions when you buy through links on our site. Learn more

6 Best Internet Providers in Newton Upper Falls, MA

Find internet availability by address in Newton Upper Falls, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Newton Upper Falls ISP Report Card | Business Internet in Newton Upper Falls

Newton Upper Falls ISP Report at a Glance
ISP grade Newton Upper Falls ISP Report Card A-
Average speed Download Speed for Most Households 2,135 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Newton Upper Falls Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Newton Upper Falls has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Newton Upper Falls.

Newton Upper Falls overview

▼

Newton Upper Falls has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Newton Upper Falls.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

EarthLink

EarthLink logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $39.95 - $109.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newton Upper Falls.

Max Download Speed InfoCalculated from the maximum speeds available to most Newton Upper Falls residents, weighted by block population.

Customer Rating

Fiber

100.0%

1,572 Mbps

2,300 Mbps

Fiber: 3.7 of 5 stars

(6)

Fixed Wireless

83.1%

40 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

XFINITY

XFINITY logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newton Upper Falls.

Max Download Speed InfoCalculated from the maximum speeds available to most Newton Upper Falls residents, weighted by block population.

Customer Rating

Fiber

14.7%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(290)

Cable

100.0%

2,000 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

Verizon

Verizon logo

Availability:

100.0%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $49.99 - $109.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newton Upper Falls.

Max Download Speed InfoCalculated from the maximum speeds available to most Newton Upper Falls residents, weighted by block population.

Customer Rating

Fiber

100.0%

1,572 Mbps

2,300 Mbps

Fiber: 3.9 of 5 stars

(433)

Fixed Wireless

44.7%

267 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Astound Broadband

Astound Broadband logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(117)

View Plans

1-888-760-7911 Price: Starting at $30.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newton Upper Falls.

Max Download Speed InfoCalculated from the maximum speeds available to most Newton Upper Falls residents, weighted by block population.

Customer Rating

Fiber

2.1%

1,500 Mbps

1,500 Mbps

Fiber: 3.3 of 5 stars

(20)

Cable

100.0%

1,500 Mbps

1,500 Mbps

Cable: 3.3 of 5 stars

(93)

Above are the top 4 providers in Newton Upper Falls, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

86.2%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newton Upper Falls.

Max Download Speed InfoCalculated from the maximum speeds available to most Newton Upper Falls residents, weighted by block population.

Customer Rating

Fixed Wireless

86.2%

98 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

AT&T

AT&T logo

Availability:

83.1%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Newton Upper Falls.

Max Download Speed InfoCalculated from the maximum speeds available to most Newton Upper Falls residents, weighted by block population.

Customer Rating

Fixed Wireless

83.1%

40 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Newton Upper Falls residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Newton Upper Falls ratings may vary and are shown below.

Who is the Best Internet Provider in Newton Upper Falls, MA?

AT&T is the highest-rated internet provider in Newton Upper Falls based on 145 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Newton Upper Falls, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Newton Upper Falls

AT&T4.673.64
T-Mobile Home Internet4.504.04
Verizon3.833.77
Astound Broadband3.203.27
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Newton Upper Falls Internet Providers

ISP / Tech TypeNewton Upper Falls OverallMassachusetts OverallNational OverallFor Service
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
Astound Broadband (0) (5) (117)View Plans
XFINITY (0) (98) (2318)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 145 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Newton Upper Falls residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 86.2% coverage in Newton Upper Falls.

At a national level, based on 4562 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Newton Upper Falls?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Newton Upper Falls, MA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Newton Upper Falls?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Newton Upper Falls

Max Advertised Speed in Newton Upper Falls, MA

EarthLink2,300 Mbps
Verizon2,300 Mbps
XFINITY2,000 Mbps
Astound Broadband1,500 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
EarthLink2,300 Mbps
Verizon2,300 Mbps
XFINITY from Comcast2,000 Mbps
Astound Broadband1,500 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Newton Upper Falls

AT&T4.673.74
T-Mobile Home Internet4.503.96
Verizon4.063.98
XFINITY3.683.76
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNewton Upper Falls SpeedMassachusetts SpeedNational SpeedFor Service
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
XFINITY (0) (98) (2318)View Plans
Astound Broadband (0) (5) (117)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Newton Upper Falls ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Newton Upper Falls. Therefore, the average customer can get up to 2,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Newton Upper Falls?

Massachusetts customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Newton Upper Falls customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Newton Upper Falls, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in Newton Upper Falls

AT&T4.673.45
T-Mobile Home Internet4.504.09
Verizon3.313.45
Astound Broadband3.403.09
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNewton Upper Falls AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Astound Broadband (0) (5) (117)View Plans
Verizon (0) (35) (783)View Plans
XFINITY (0) (98) (2318)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Newton Upper Falls Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Newton Upper Falls below, including the metrics used and how Newton Upper Falls compares to the rest of Massachusetts and nation.

Newton Upper Falls ISP Report Card: A-
Metric

(hover for details)
Newton Upper Falls Massachusetts USA
100.00% 63.77% 71.53%
2,135 Mbps 1,969 Mbps 3,583 Mbps
7.1 5.8 7.1

 

Newton Upper Falls Digital Connectivity Index: 89 / 100
Metric

(hover for details)
Newton Upper Falls Massachusetts USA
2.6 2.5 2.7
33% 18% 15%
98% 96% 96%
97% 93% 91%
93% 82% 76%
93% 83% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Newton Upper Falls ISP Report Card & Digital Connectivity Index

The ISP Report Card in Newton Upper Falls is A-, which is much better than other cities. The local demand for broadband internet connectivity in Newton Upper Falls is high with a score of 89 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Newton Upper Falls have done a great job meeting the needs of its residents.

The Newton Upper Falls ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

97% of Newton Upper Falls households have an internet connection despite having 100.00% availability. 93% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 93% of households have a broadband connection such as fiber, cable or DSL available to their home, 93% subscribe to it. A very large amount of Newton Upper Falls residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Newton Upper Falls?

Newton Highlands, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 89 / 100
Waban, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 94 / 100
Newton Center, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 92 / 100

Newton Lower Falls, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 82 / 100
Needham, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 89 / 100
Auburndale, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 82 / 100

Newton, MA

  • ISP Report Card: A-
  • Digital Connectivity Index: 86 / 100
Newtonville, MA

  • ISP Report Card: A-
  • Digital Connectivity Index: 90 / 100
Chestnut Hill, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 91 / 100

How Much Speed does a Newton Upper Falls Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Newton Upper Falls is 2.6, which is larger than the Massachusetts average of 2.5 and smaller than the national average of 2.7. Newton Upper Falls’s average household income is $150,549 which is much higher than the Massachusetts average of $118,000 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Newton Upper Falls also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Massachusetts average of 17%. Additionally, 33% of residents work from home, which is higher than the 18% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Newton Upper Falls has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Newton Upper Falls households are much more technology-engaged. 98% of households have some sort of computing device, 95% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Newton Upper Falls?

EarthLink Fiber in Newton Upper Falls, MA

EarthLink logo

Availability:

100.0%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

1,572 Mbps

EarthLink offers Fiber service to 100.0% of Newton Upper Falls homes. Across the city, EarthLink Fiber has speeds up to 1,572 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 1,517 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Newton Upper Falls from EarthLink in terms of customer satisfaction.

Verizon Fiber in Newton Upper Falls, MA

Verizon logo

Availability:

100.0%

Customer Rating:

3.9 of 5 stars

(433)

Avg. Download Speed

1,572 Mbps

Verizon offers Fiber service to 100.0% of Newton Upper Falls homes. Across the city, Verizon Fiber has speeds up to 1,572 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 1,517 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Newton Upper Falls from Verizon in terms of customer satisfaction.

XFINITY Fiber in Newton Upper Falls, MA

XFINITY logo

Availability:

14.7%

Customer Rating:

3.5 of 5 stars

(290)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 14.7% of Newton Upper Falls homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the city. XFINITY Fiber is rated about the same as other types of internet service available in Newton Upper Falls from XFINITY in terms of customer satisfaction.

Astound Broadband Fiber in Newton Upper Falls, MA

Astound Broadband logo

Availability:

2.1%

Customer Rating:

3.3 of 5 stars

(20)

Avg. Download Speed

1,500 Mbps

Astound Broadband offers Fiber service to 2.1% of Newton Upper Falls homes. Across the city, Astound Broadband Fiber has speeds up to 1,500 Mbps, with speeds from 1,500 Mpbs up to 1,500 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Astound Broadband Fiber. Astound Broadband Fiber is rated the same as other types of internet service available in Newton Upper Falls from Astound Broadband in terms of customer satisfaction.

Which Cable Internet Providers are Available in Newton Upper Falls?

XFINITY Cable in Newton Upper Falls, MA

XFINITY logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

2,000 Mbps

XFINITY from Comcast offers Cable service to 100.0% of Newton Upper Falls homes. Across the city, XFINITY Cable has speeds up to 2,000 Mbps, with speeds from 2,000 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 250 and as high as 2,000, with an average of 1,944 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Newton Upper Falls from XFINITY in terms of customer satisfaction.

Astound Broadband Cable in Newton Upper Falls, MA

Astound Broadband logo

Availability:

100.0%

Customer Rating:

3.3 of 5 stars

(93)

Avg. Download Speed

1,500 Mbps

Astound Broadband offers Cable service to 100.0% of Newton Upper Falls homes. Across the city, Astound Broadband Cable has speeds up to 1,500 Mbps, with speeds from 1,500 Mpbs up to 1,500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. Astound Broadband Cable is rated the same as other types of internet service available in Newton Upper Falls from Astound Broadband in terms of customer satisfaction.

Which DSL Internet Providers are Available in Newton Upper Falls?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Newton Upper Falls, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Newton Upper Falls?

T-Mobile Home Internet Fixed Wireless in Newton Upper Falls, MA

T-Mobile Home Internet logo

Availability:

86.2%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

98 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 86.2% of Newton Upper Falls homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 98 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 20 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Newton Upper Falls from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Newton Upper Falls, MA

EarthLink logo

Availability:

83.1%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

40 Mbps

EarthLink offers Fixed Wireless service to 83.1% of Newton Upper Falls homes. Across the city, EarthLink Fixed Wireless has speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Newton Upper Falls from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Newton Upper Falls, MA

AT&T logo

Availability:

83.1%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

40 Mbps

AT&T offers Fixed Wireless service to 83.1% of Newton Upper Falls homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Newton Upper Falls from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Newton Upper Falls, MA

Verizon logo

Availability:

44.7%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

267 Mbps

Verizon offers Fixed Wireless service to 44.7% of Newton Upper Falls homes. Across the city, Verizon Fixed Wireless has speeds up to 267 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 18 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Newton Upper Falls from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Newton Upper Falls?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Newton Upper Falls is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Newton Upper Falls is AT&T.
  • EarthLink, HughesNet, Verizon, Viasat, XFINITY from Comcast, and Astound Broadband has the broadest coverage in Newton Upper Falls, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Newton Upper Falls compare to other cities with a similar population?

To see how Newton Upper Falls stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Newton Upper Falls’s A- ISP Report Card and 89 / 100 Digital Connectivity Index.

Athens, NY

  • ISP Report Card: B
  • Digital Connectivity Index: 57 / 100
Brownlee Park, MI

  • ISP Report Card: C+
  • Digital Connectivity Index: 60 / 100
Calcium, NY

  • ISP Report Card: D
  • Digital Connectivity Index: 48 / 100

Charleston, AR

  • ISP Report Card: B
  • Digital Connectivity Index: 35 / 100
Clinton, WI

  • ISP Report Card: C-
  • Digital Connectivity Index: 47 / 100
Concrete, WA

  • ISP Report Card: C
  • Digital Connectivity Index: 56 / 100

Durand, WI

  • ISP Report Card: C+
  • Digital Connectivity Index: 55 / 100
Leesburg, OH

  • ISP Report Card: B-
  • Digital Connectivity Index: 46 / 100
Knoxville, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 44 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Massachusetts

Customer Reviews

Sort By

Filter By

Lisa N

Verizon Fiber

May 02, 2026

While my service is consistent, it is pricey, finding less expensive options is difficult. It is hard to compare the mismatch options and what we need. I am close to going all streaming. Bundle service is difficult as no one group manages as they have different departments. Like I considered trying to do Verizon, but not sure about the bundle and verizon is spotty- so we have our pricey plan 27- (voice, cable and internet).

More
Plan Pricing:
Internet Speed:
Overall Rating:

Bill B.

Verizon Fiber

April 27, 2026

I've called a few times and their Service Reps have been quite knowledgeable and helpful. The internet speeds are great. I work from home full time and my wife works from home two days a week. With both of us using the internet and streaming, plus our two kids using devices, we haven't noticed a slow down in speeds or issues with buffer. I would have two complaints: 1) they have been rising prices more than I think they need to to adjust for inflation. 2) Honestly I'd prefer a less bandwidth service, but when I attempt to downgrade, they add in a bunch of crap terminology so basically I'd be stuck paying the same amount monthly for less bandwidth. Overall, I'm happy, but do plan to conduct some additional due diligence later this year to look for cheaper options.

More
Plan Pricing:
Internet Speed:
Overall Rating:

Malcolm B

Concord Broadband Fiber

April 04, 2026

We are extremely lucky in our community to have the choice of high quality internet services provided by our local power company. The Municipal Light Department began by installing a fibre optic network in town to monitor smart meters being installed to better manage electricity. I don't know who came up with the idea of piggy-backing the provision of internet services on top of the existing service, but it has been tremendously successful.

For a $150 installation fee, they bring fiber directly inside the house and provide a highspeed modem, which provides excellent connectivity and reaches our entire house with WiFi.

The cheapest plan of $50 per month provides high upload and down load speets, and in a house with two adults using computers much of the day, with two kids and a smart TV delivering streaming, we have never had bandwidth problems. In addition in four years of services, we have only experienced two service outages, both less than 10 minutes, and explanations were communicated by a town-wide telephone call, so that we did not wait in the dark.

Much kudos to the town of Concord, Massachusetts for this initiative.

More
Plan Pricing:
Internet Speed:
Overall Rating:

Ali W

Atlantic Broadband Cable

March 28, 2026

I don't have many issues really with my internet service provider. Sometimes there are outages but they usually have a projected time to be back up and running. Most times they even get the internet up and running before their estimated time which I really appreciate. As far as pricing, its affordable for my partner and I. We even got a $300 gift card after paying on time for the first three months of our service. Unfortunately that could only be used in stores so using it towards bills wasn't an option but still a really awesome incentive.

More
Plan Pricing:
Internet Speed:
Overall Rating:

A East Harwich, MA Customer

XFINITY Cable

March 24, 2026

I think the service is adequate at best . The speeds are not always great and the pricing is way too high . I would expect to have a more customization but that will never happen .

More
Plan Pricing:
Internet Speed:
Overall Rating:

Rate your provider

Share your experience to help others in your area choose.

Overall