10 Best Internet Providers in Normal, IL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Normal, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Normal ratings may vary and are shown below.

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2. Illinois

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3. Normal, IL Internet Service Providers

Who is the Best Internet Provider in Normal, IL?

The chart and table below show average customer ratings from customers in Normal, Illinois, and customers throughout the country.

Top Rated Internet Providers in Normal

Local, State, and National Ratings for all Normal Internet Providers

Based on 290 reviews from Illinois internet customers, Frontier Communications is the best internet service provider for Normal residents. Frontier Communications was rated at an average of 2.80 out of 5 in our report for overall customer satisfaction. MetroNet wins for second-place in Illinois, with 4.00 out of 5 stars and 78.9% coverage in Normal.

At a national level, based on 4717 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Normal?

Data Reported to FCC by ISPs: Average Maximum Available in Normal

	ISP / Tech Type	Max Advertised Speed
	Pavlov Media	8,000 Mbps
	Frontier Communications	7,000 Mbps
	MetroNet	5,120 Mbps
	XFINITY from Comcast	2,000 Mbps
	Verizon	300 Mbps
	Community Fiber Solutions (CFS)	100 Mbps
	AT&T	100 Mbps
	EarthLink	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	Rise Broadband	25 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Normal

Based on data reported by Normal ISPs to the FCC, the fastest speeds in the city are available through MetroNet. The company offers speeds up to 5,120 Mbps in Normal. Therefore, the average customer can get up to 5,120 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with Frontier Communications. This indicates Frontier reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Normal?

Illinois customers rate Frontier Communications as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Frontier Communications received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. MetroNet is rated in second place for affordability by the company’s Normal customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in Normal, Illinois, and the United States rated the affordability of their internet service.

Rated Affordability in Normal

Normal Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Normal below, including the metrics used and how Normal compares to the rest of Illinois and nation.

Normal ISP Report Card: B+

	Metric (hover for details)	Normal	Illinois	USA
	Fiber Availability Percent The percentage of households in Normal that have a Fiber internet connection available to their home.	82.08%	47.62%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	6,003 Mbps	3,187 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Normal.	8.3	7.3	7.1

 

Normal Digital Connectivity Index: 58 / 100

	Metric (hover for details)	Normal	Illinois	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.3	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	13%	16%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	98%	95%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	83%	91%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	74%	75%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	87%	76%	77%

Normal ISP Report Card & Digital Connectivity Index

The ISP Report Card in Normal is B+, which is much better than other cities. The local demand for broadband internet connectivity in Normal is high with a score of 58 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Normal have done a average job meeting the needs of its residents.

The Normal ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

83% of Normal households have an internet connection despite having 85.38% availability. 74% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 14% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 74% of households have a broadband connection such as fiber, cable or DSL available to their home, 87% subscribe to it. A very large amount of Normal residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Normal?

How Much Speed does a Normal Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Normal is 2.3, which is smaller than the Illinois average of 2.6 and smaller than the national average of 2.7. Normal’s average household income is $67,584 which is lower than the Illinois average of $95,616 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Normal also has 39% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 13% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Normal has a high need for internet connectivity and speeds.

Compared to the rest of the country, Normal households are much more technology-engaged. 98% of households have some sort of computing device, 91% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Normal?

Which Cable Internet Providers are Available in Normal?

Which DSL Internet Providers are Available in Normal?

Which Fixed Wireless and LTE Internet Providers are Available in Normal?

Which ISP Should You Choose in Normal?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Normal is Frontier.
• The fastest internet provider should be MetroNet. Considering speed for the money and reliability in speeds, Frontier Communications may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Normal is Frontier.
• Viasat, Verizon, and HughesNet has the broadest coverage in Normal, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Normal compare to other cities with a similar population?

To see how Normal stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Normal’s B+ ISP Report Card and 58 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Normal