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6 Best Internet Providers in Northborough, MA

Find internet availability by address in Northborough, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Northborough ISP Report Card | Business Internet in Northborough

Northborough ISP Report at a Glance
ISP grade Northborough ISP Report Card B
Average speed Download Speed for Most Households 1,007 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real Northborough Customer Ratings 1

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Northborough has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Northborough.

Northborough overview

▼

Northborough has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Northborough.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

EarthLink

EarthLink logo

Availability:

99.9%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $39.95 - $69.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Northborough.

Max Download Speed InfoCalculated from the maximum speeds available to most Northborough residents, weighted by block population.

Customer Rating

Fiber

99.9%

980 Mbps

980 Mbps

Fiber: 3.7 of 5 stars

(6)

Fixed Wireless

75.2%

42 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Spectrum

Spectrum logo

Availability:

99.9%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Northborough.

Max Download Speed InfoCalculated from the maximum speeds available to most Northborough residents, weighted by block population.

Customer Rating

Fiber

2.4%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

99.9%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

Verizon

Verizon logo

Availability:

99.9%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $49.99 - $89.99 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Northborough.

Max Download Speed InfoCalculated from the maximum speeds available to most Northborough residents, weighted by block population.

Customer Rating

Fiber

99.9%

980 Mbps

980 Mbps

Fiber: 3.9 of 5 stars

(433)

Fixed Wireless

39.2%

189 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

SELCO

SELCO logo

Availability:

2.5%

Customer Rating:

0.0 of 5 stars

(0)

View Plans

Price: $39.95 - $104.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Northborough.

Max Download Speed InfoCalculated from the maximum speeds available to most Northborough residents, weighted by block population.

Customer Rating

Fiber

2.5%

1,000 Mbps

1,000 Mbps

Fiber: 0.0 of 5 stars

(0)

Cable

2.5%

500 Mbps

500 Mbps

Cable: 0.0 of 5 stars

(0)

Above are the top 4 providers in Northborough, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

94.6%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Northborough.

Max Download Speed InfoCalculated from the maximum speeds available to most Northborough residents, weighted by block population.

Customer Rating

Fixed Wireless

94.6%

81 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

AT&T

AT&T logo

Availability:

75.2%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Northborough.

Max Download Speed InfoCalculated from the maximum speeds available to most Northborough residents, weighted by block population.

Customer Rating

Fixed Wireless

75.2%

42 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Northborough residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Northborough ratings may vary and are shown below.

Who is the Best Internet Provider in Northborough, MA?

AT&T is the highest-rated internet provider in Northborough based on 60 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Northborough, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Northborough

Verizon3.833.77
AT&T4.673.64
T-Mobile Home Internet4.504.04
Spectrum3.333.27
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Northborough Internet Providers

ISP / Tech TypeNorthborough OverallMassachusetts OverallNational OverallFor Service
Verizon (1) (35) (783)View Plans
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Spectrum (0) (18) (1881)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
SELCO (0) (0) (0)View Plans

Based on 60 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Northborough residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 94.6% coverage in Northborough.

At a national level, based on 4008 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Northborough?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Northborough, MA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Northborough?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, SELCO and Spectrum should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Northborough

Max Advertised Speed in Northborough, MA

SELCO1,000 Mbps
Spectrum1,000 Mbps
EarthLink980 Mbps
Verizon980 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
SELCO1,000 Mbps
Spectrum1,000 Mbps
Verizon980 Mbps
EarthLink980 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Northborough

Verizon4.063.98
AT&T4.673.74
T-Mobile Home Internet4.503.96
Spectrum3.673.61
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNorthborough SpeedMassachusetts SpeedNational SpeedFor Service
Verizon (1) (35) (783)View Plans
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Spectrum (0) (18) (1881)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
SELCO (0) (0) (0)View Plans

Based on data reported by Northborough ISPs to the FCC, the fastest speeds in the city are available through SELCO and Spectrum. These internet providers offer speeds up to 1,000 Mbps in Northborough. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Northborough?

Massachusetts customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Northborough customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in Northborough, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in Northborough

Verizon3.313.45
AT&T4.673.45
T-Mobile Home Internet4.504.09
Spectrum2.892.90
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeNorthborough AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
Verizon (1) (35) (783)View Plans
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Spectrum (0) (18) (1881)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans
SELCO (0) (0) (0)View Plans

Northborough Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Northborough below, including the metrics used and how Northborough compares to the rest of Massachusetts and nation.

Northborough ISP Report Card: B
Metric

(hover for details)
Northborough Massachusetts USA
99.93% 63.77% 71.53%
1,007 Mbps 1,969 Mbps 3,583 Mbps
5.9 5.8 7.1

 

Northborough Digital Connectivity Index: 90 / 100
Metric

(hover for details)
Northborough Massachusetts USA
2.6 2.5 2.7
23% 18% 15%
99% 96% 96%
98% 93% 91%
94% 82% 76%
94% 83% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Northborough ISP Report Card & Digital Connectivity Index

The ISP Report Card in Northborough is B, which is much better than other cities. The local demand for broadband internet connectivity in Northborough is high with a score of 90 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Northborough have done a great job meeting the needs of its residents.

The Northborough ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

98% of Northborough households have an internet connection despite having 99.93% availability. 94% of households have fiber, cable, or DSL, 1% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 94% of households have a broadband connection such as fiber, cable or DSL available to their home, 94% subscribe to it. A very large amount of Northborough residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Northborough?

West Berlin, MA

  • ISP Report Card: C-
  • Digital Connectivity Index: 72 / 100
Westborough, MA

  • ISP Report Card: B
  • Digital Connectivity Index: 89 / 100
Shrewsbury, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 84 / 100

Morningdale, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 83 / 100
Boylston, MA

  • ISP Report Card: B-
  • Digital Connectivity Index: 82 / 100
Berlin, MA

  • ISP Report Card: C-
  • Digital Connectivity Index: 64 / 100

Marlborough, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 70 / 100
Southborough, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 93 / 100
Hudson, MA

  • ISP Report Card: B+
  • Digital Connectivity Index: 82 / 100

How Much Speed does a Northborough Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Northborough is 2.6, which is larger than the Massachusetts average of 2.5 and smaller than the national average of 2.7. Northborough’s average household income is $162,708 which is much higher than the Massachusetts average of $118,000 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Northborough also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Massachusetts average of 17%. Additionally, 23% of residents work from home, which is higher than the 18% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Northborough has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Northborough households are much more technology-engaged. 99% of households have some sort of computing device, 96% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Northborough?

EarthLink Fiber in Northborough, MA

EarthLink logo

Availability:

99.9%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

980 Mbps

EarthLink offers Fiber service to 99.9% of Northborough homes. Across the city, EarthLink Fiber has speeds up to 980 Mbps, with speeds from 980 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Northborough from EarthLink in terms of customer satisfaction.

Verizon Fiber in Northborough, MA

Verizon logo

Availability:

99.9%

Customer Rating:

3.9 of 5 stars

(433)

Avg. Download Speed

980 Mbps

Verizon offers Fiber service to 99.9% of Northborough homes. Across the city, Verizon Fiber has speeds up to 980 Mbps, with speeds from 980 Mpbs up to 980 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 880, with an average of 880 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Northborough from Verizon in terms of customer satisfaction.

SELCO Fiber in Northborough, MA

SELCO logo

Availability:

2.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

1,000 Mbps

SELCO offers Fiber service to 2.5% of Northborough homes. Across the city, SELCO Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for SELCO Fiber. SELCO Fiber is rated other types of internet service available in Northborough from SELCO in terms of customer satisfaction.

Spectrum Fiber in Northborough, MA

Spectrum logo

Availability:

2.4%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 2.4% of Northborough homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 500, with an average of 500 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in Northborough from Spectrum in terms of customer satisfaction.

Which Cable Internet Providers are Available in Northborough?

Spectrum Cable in Northborough, MA

Spectrum logo

Availability:

99.9%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 99.9% of Northborough homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 615 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in Northborough from Spectrum in terms of customer satisfaction.

SELCO Cable in Northborough, MA

SELCO logo

Availability:

2.5%

Customer Rating:

 of 5 stars

(0)

Avg. Download Speed

500 Mbps

SELCO offers Cable service to 2.5% of Northborough homes. Across the city, SELCO Cable has speeds up to 500 Mbps, with speeds from 500 Mpbs up to 500 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 50 and as high as 50, with an average of 50 Mbps throughout the city. SELCO Cable is rated other types of internet service available in Northborough from SELCO in terms of customer satisfaction.

Which DSL Internet Providers are Available in Northborough?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Northborough, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Northborough?

T-Mobile Home Internet Fixed Wireless in Northborough, MA

T-Mobile Home Internet logo

Availability:

94.6%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

81 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 94.6% of Northborough homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 81 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Northborough from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Northborough, MA

EarthLink logo

Availability:

75.2%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

42 Mbps

EarthLink offers Fixed Wireless service to 75.2% of Northborough homes. Across the city, EarthLink Fixed Wireless has speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in Northborough from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Northborough, MA

AT&T logo

Availability:

75.2%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

42 Mbps

AT&T offers Fixed Wireless service to 75.2% of Northborough homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 42 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.8 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in Northborough from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Northborough, MA

Verizon logo

Availability:

39.2%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

189 Mbps

Verizon offers Fixed Wireless service to 39.2% of Northborough homes. Across the city, Verizon Fixed Wireless has speeds up to 189 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 14 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in Northborough from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Northborough?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Northborough is AT&T.
  • The fastest internet provider should be SELCO and Spectrum. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Northborough is AT&T.
  • Spectrum, EarthLink, Verizon, HughesNet, and Viasat has the broadest coverage in Northborough, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Northborough compare to other cities with a similar population?

To see how Northborough stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Northborough’s B ISP Report Card and 90 / 100 Digital Connectivity Index.

Taylorville, IL

  • ISP Report Card: B
  • Digital Connectivity Index: 38 / 100
Bennettsville, SC

  • ISP Report Card: B
  • Digital Connectivity Index: 23 / 100
Bennington, NE

  • ISP Report Card: B
  • Digital Connectivity Index: 92 / 100

Berea, SC

  • ISP Report Card: B+
  • Digital Connectivity Index: 50 / 100
Berkley, MI

  • ISP Report Card: A
  • Digital Connectivity Index: 78 / 100
Berthoud, CO

  • ISP Report Card: B+
  • Digital Connectivity Index: 78 / 100

Bethlehem, GA

  • ISP Report Card: B-
  • Digital Connectivity Index: 92 / 100
Big Rapids, MI

  • ISP Report Card: C+
  • Digital Connectivity Index: 43 / 100
Birdsboro, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 64 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Massachusetts

Customer Reviews

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Lisa N

Verizon Fiber

May 02, 2026

While my service is consistent, it is pricey, finding less expensive options is difficult. It is hard to compare the mismatch options and what we need. I am close to going all streaming. Bundle service is difficult as no one group manages as they have different departments. Like I considered trying to do Verizon, but not sure about the bundle and verizon is spotty- so we have our pricey plan 27- (voice, cable and internet).

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Bill B.

Verizon Fiber

April 27, 2026

I've called a few times and their Service Reps have been quite knowledgeable and helpful. The internet speeds are great. I work from home full time and my wife works from home two days a week. With both of us using the internet and streaming, plus our two kids using devices, we haven't noticed a slow down in speeds or issues with buffer. I would have two complaints: 1) they have been rising prices more than I think they need to to adjust for inflation. 2) Honestly I'd prefer a less bandwidth service, but when I attempt to downgrade, they add in a bunch of crap terminology so basically I'd be stuck paying the same amount monthly for less bandwidth. Overall, I'm happy, but do plan to conduct some additional due diligence later this year to look for cheaper options.

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Malcolm B

Concord Broadband Fiber

April 04, 2026

We are extremely lucky in our community to have the choice of high quality internet services provided by our local power company. The Municipal Light Department began by installing a fibre optic network in town to monitor smart meters being installed to better manage electricity. I don't know who came up with the idea of piggy-backing the provision of internet services on top of the existing service, but it has been tremendously successful.

For a $150 installation fee, they bring fiber directly inside the house and provide a highspeed modem, which provides excellent connectivity and reaches our entire house with WiFi.

The cheapest plan of $50 per month provides high upload and down load speets, and in a house with two adults using computers much of the day, with two kids and a smart TV delivering streaming, we have never had bandwidth problems. In addition in four years of services, we have only experienced two service outages, both less than 10 minutes, and explanations were communicated by a town-wide telephone call, so that we did not wait in the dark.

Much kudos to the town of Concord, Massachusetts for this initiative.

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Ali W

Atlantic Broadband Cable

March 28, 2026

I don't have many issues really with my internet service provider. Sometimes there are outages but they usually have a projected time to be back up and running. Most times they even get the internet up and running before their estimated time which I really appreciate. As far as pricing, its affordable for my partner and I. We even got a $300 gift card after paying on time for the first three months of our service. Unfortunately that could only be used in stores so using it towards bills wasn't an option but still a really awesome incentive.

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A East Harwich, MA Customer

XFINITY Cable

March 24, 2026

I think the service is adequate at best . The speeds are not always great and the pricing is way too high . I would expect to have a more customization but that will never happen .

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