Best Internet Providers in Ortega Hills, Jacksonville, FL
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Ortega Hills, Jacksonville, FL
Ortega Hills has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Ortega Hills.
Ranks compare Ortega Hills with the 108 neighborhoods in Jacksonville.
The Best Internet in Ortega Hills, Jacksonville, FL at a Glance
Ortega Hills Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Ortega Hills ratings may vary and are shown below.
Who is the Best Internet Provider in Ortega Hills, Jacksonville, FL?
AT&T is the highest-rated internet provider in Ortega Hills based on 343 Florida customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Ortega Hills?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Ortega Hills, Jacksonville
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- XFINITY - cable coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Hotwire Communications - fiber coverage map
- AT&T - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
How Ortega Hills Compares to the Rest of Jacksonville
Ortega Hills's report card score is tied 40th of 108 and its connectivity index is tied 65th of 108.
| Measure | Ortega Hills | Rank among neighborhoods in Jacksonville | Jacksonville | Duval County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 88.5% | 48th of 108 | 83.0% | 81.4% | 71.5% | Beacon Hills and Harbour and East Arlington and 5 more (100.0%) |
| Average top speed | 4,698 Mbps | 36th of 108 | 4,135 Mbps | 4,325 Mbps | 3,486 Mbps | Downtown Jacksonville (6,022 Mbps) |
| Providers at a typical address | 8.2 | Tied 44th of 108 | 7.9 | 8 | 7.1 | Craven (10.6) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.3 | Tied 74th of 108 | 2.6 | 2.5 | 2.7 | Turtle Creek (3.4) |
| Workers who work from home | 8% | Tied 90th of 108 | 18% | 16% | 15% | Julington Creek (33%) |
| Homes with a computer, tablet or phone | 97% | Tied 49th of 108 | 97% | 97% | 96% | 11 places at 100% |
| Homes with internet | 91% | Tied 62nd of 108 | 93% | 91% | 91% | Del Rio and Fort Caroline Shores and 2 more (99%) |
| Homes on fiber, cable or DSL | 77% | Tied 48th of 108 | 77% | 75% | 76% | Fort Caroline Shores and Julington Creek (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 79% | Tied 52nd of 108 | 84% | 81% | 81% | Cobblestone (97%) |
| Median household income | $58,364 | 73rd of 108 | $91,089 | $78,920 | $93,246 | Miramar ($163,410) |
| Residents in school (6th grade to college) | 13% | Tied 59th of 108 | 15% | 15% | 16% | Sans Pareil (53%) |
Fiber reaches 88.5% of homes in Ortega Hills, against 83.0% across Jacksonville and 81.4% across Duval County. Households in Ortega Hills are smaller than the US average (2.3 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $58,364 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Ortega Hills
Which Fiber Internet Providers are Available in Ortega Hills?
EarthLink Fiber in Ortega Hills, Jacksonville, FL
Availability:
88.5%
Customer Rating:
(6)
Avg. Download Speed
5,000 Mbps
EarthLink offers Fiber service to 88.5% of Ortega Hills homes. Across the neighborhood, EarthLink Fiber has speeds up to 5,000 Mbps
AT&T Fiber in Ortega Hills, Jacksonville, FL
Availability:
88.5%
Customer Rating:
(542)
Avg. Download Speed
5,000 Mbps
AT&T offers Fiber service to 88.5% of Ortega Hills homes. Across the neighborhood, AT&T Fiber has speeds up to 5,000 Mbps
Hotwire Communications Fiber in Ortega Hills, Jacksonville, FL
Availability:
1.6%
Customer Rating:
(11)
Avg. Download Speed
5,000 Mbps
Hotwire Communications offers Fiber service to 1.6% of Ortega Hills homes. Across the neighborhood, Hotwire Communications Fiber is the only type of service available from the company, with speeds up to 5,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Ortega Hills?
Verizon Fixed Wireless in Ortega Hills, Jacksonville, FL
Availability:
93.3%
Customer Rating:
(362)
Avg. Download Speed
290 Mbps
Verizon offers Fixed Wireless service to 93.3% of Ortega Hills homes. Across the neighborhood, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 290 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the neighborhood.
EarthLink Fixed Wireless in Ortega Hills, Jacksonville, FL
Availability:
92.0%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 92.0% of Ortega Hills homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 25 Mbps
AT&T Fixed Wireless in Ortega Hills, Jacksonville, FL
Availability:
92.0%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 92.0% of Ortega Hills homes. Across the neighborhood, AT&T Fixed Wireless has speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Ortega Hills, Jacksonville, FL
Availability:
91.9%
Customer Rating:
(342)
Avg. Download Speed
100 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 91.9% of Ortega Hills homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Which Cable Internet Providers are Available in Ortega Hills?
XFINITY Cable in Ortega Hills, Jacksonville, FL
Availability:
98.5%
Customer Rating:
(2077)
Avg. Download Speed
1,815 Mbps
XFINITY from Comcast offers Cable service to 98.5% of Ortega Hills homes. Across the neighborhood, XFINITY Cable is the only type of service available from the company, with speeds up to 1,815 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 200 Mbps throughout the neighborhood.
Which DSL Internet Providers are Available in Ortega Hills?
EarthLink DSL in Ortega Hills, Jacksonville, FL
Availability:
80.4%
Customer Rating:
(5)
Avg. Download Speed
65 Mbps
EarthLink offers DSL service to 80.4% of Ortega Hills homes. Across the neighborhood, EarthLink DSL has speeds up to 65 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. EarthLink DSL is rated higher than other types of internet service available in Ortega Hills from EarthLink in terms of customer satisfaction.
AT&T DSL in Ortega Hills, Jacksonville, FL
Availability:
80.4%
Customer Rating:
(304)
Avg. Download Speed
65 Mbps
AT&T offers DSL service to 80.4% of Ortega Hills homes. Across the neighborhood, AT&T DSL has speeds up to 65 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 13 Mbps throughout the neighborhood. AT&T DSL is rated about the same as other types of internet service available in Ortega Hills from AT&T in terms of customer satisfaction.
How Ortega Hills Compares to Its Neighbors
The 10 neighborhoods nearest to Ortega Hills that have their own pages are all within 5 miles. Among them, McGirts Creek has the most homes with fiber (99.4%) and Confederate Point the fewest (33.6%); Ortega Hills has 88.5%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Ortega Hills (this page) | 8,248 | 88.5% | 4,698 Mbps | 8.2 | A- | 59/100 |
| Oak Hill | 9,133 | 89.2% | 4,273 Mbps | 7.9 | B+ | 61/100 |
| Cedar Hills | 7,453 | 96.4% | 5,091 Mbps | 8.3 | A- | 43/100 |
| Duclay | 7,392 | 73.8% | 3,468 Mbps | 7.1 | B | 46/100 |
| Wesconnett | 5,436 | 88.8% | 4,252 Mbps | 7.7 | B+ | 47/100 |
| McGirts Creek | 5,080 | 99.4% | 4,891 Mbps | 8.5 | A | 77/100 |
| Settlers Landing | 4,688 | 95.6% | 4,867 Mbps | 8.9 | A- | 80/100 |
| Argyle Forest | 4,679 | 85.2% | 4,452 Mbps | 8.5 | B+ | 48/100 |
| Duclay Forest | 3,613 | 95.4% | 3,101 Mbps | 7.6 | A- | 74/100 |
| Confederate Point | 3,514 | 33.6% | 2,906 Mbps | 7.4 | B- | 50/100 |
| Ortega Farms | 3,351 | 69.5% | 3,600 Mbps | 8.3 | B+ | 57/100 |
Who is the Fastest Internet Provider in Ortega Hills?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by XFINITY from Comcast. On the other hand, based on data provided by the internet providers to the FCC, AT&T and EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Ortega Hills
| AT&T | 5,000 |
|---|---|
| EarthLink | 5,000 |
| Hotwire Communications | 5,000 |
| XFINITY from Comcast | 2,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Ortega Hills. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Ortega Hills Internet Providers
Based on 343 reviews from Florida internet customers, AT&T is the best internet service provider for Ortega Hills residents. AT&T was rated at an average of 3.86 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in Florida, with 4.00 out of 5 stars and 93.3% coverage in Ortega Hills.
At a national level, based on 4618 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Ortega Hills Internet Providers
The table below shows average customer ratings from customers in Ortega Hills, Florida, and customers throughout the country.
| ISP / Tech Type | Ortega Hills Overall | Florida Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (1) | (88) | (1051) | View Plans | ||
| EarthLink |  (0) | (1) | (15) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| Viasat | (0) |  (2) |  (12) | View Plans | ||
| XFINITY | (2) | (198) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Ratings for Internet Provider Speeds in Ortega Hills
Based on data reported by Ortega Hills ISPs to the FCC, the fastest speeds in the neighborhood are available through AT&T and EarthLink. These internet providers offer speeds up to 5,000 Mbps in Ortega Hills. Therefore, the average customer can get up to 4,746 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Ortega Hills Speed | Florida Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY |  (2) | (198) | (2379) | View Plans | ||
| AT&T | (1) | (88) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| Viasat | (0) |  (2) | (12) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Who is the Cheapest Internet Provider in Ortega Hills?
Of the providers in Ortega Hills, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Ortega Hills where enough of them have reviewed a provider, otherwise across Florida or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 5.00 out of 5 for price, which is much higher than the average across all internet providers in the country. EarthLink is rated second for affordability, with an average price rating of 3.00 out of 5.
The table below shows how customers in Ortega Hills, Florida, and the United States rated the affordability of their internet service.
Rated Affordability in Ortega Hills
| ISP / Tech Type | Ortega Hills Affordability | Florida Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (1) | (88) | (1051) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Hotwire Communications | (0) | (10) | (15) | View Plans | ||
| T-Mobile Home Internet | (0) | (21) | (342) | View Plans | ||
| Verizon | (0) | (25) | (816) | View Plans | ||
| Viasat | (0) | (2) | (12) | View Plans | ||
| XFINITY | (2) | (198) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans |
Customer Reviews for Internet Service Providers in Florida
Customer Reviews
A Jacksonville, FL Customer
AT&T Fixed Wireless
November 20, 2025 A Jacksonville, FL Customer
XFINITY Cable
January 31, 2025 E. Jones
XFINITY Cable
June 23, 2023 While Xfinity's internet speed is great, I am disappointed in them overall. I didn't have much choice in picking them or a vastly inferior service, so I felt forced into their service. The internet would cut out sometimes during my peak usage time without warning. Customer service is difficult to work with and very pushy, it is difficult to even cancel the service. They did provide a useful app along with the internet service.
Jim
Wire 3
November 12, 2026 I have been trying for MONTHS to get service from Wire3 and it has been a nightmare. I kept asking for an installation date and today I find out that my property is listed as private property and they need to get permission from someone to install the service. Two things. 1.) Why was I not told that a long time ago, I would have made sure it was taken care of. I have lived here for over 14 years and I am 1000% sure they would not have an issue with me having Wire3 Internet. 2.) I have a wired cable service into my apartment so Wire3 could very easily follow the same line in and I would have service. Why do they need to get permission to do something someone else has already done? I cancelled the installation, not that it matters because I probably would never have receive an installation date anyway.
Don
Wire 3 Fiber
October 28, 2026 Very fast installation. Seems to be working great, no issues.
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Which ISP Should You Choose in Ortega Hills?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Ortega Hills is AT&T.
- The fastest internet provider should be AT&T and EarthLink. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Ortega Hills is AT&T.
- XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Ortega Hills, available to 98.5% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.