7 Best Internet Providers in Pala Alto, NC
Find internet availability by address in Pala Alto, NC
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Pala Alto ISP Report Card | Business Internet in Pala Alto
| Pala Alto ISP Report Card | C | |
| Download Speed for Most Households | 1,850 Mbps | |
| Number of Internet Service Providers | 7 | |
| Real Pala Alto Customer Ratings | 2 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Pala Alto has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pala Alto.
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Pala Alto has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, DSL, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Pala Alto.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Brightspeed
Connection
Customer Rating
Fiber
DSL
MetroNet
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
Above are the top 4 providers in Pala Alto, NC for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Pala Alto ratings may vary and are shown below.
Who is the Best Internet Provider in Pala Alto, NC?
MetroNet is the highest-rated internet provider in Pala Alto based on 262 North Carolina customer reviews, and MetroNet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above. The chart and table below show average customer ratings from customers in Pala Alto, North Carolina, and customers throughout the country.
Top Rated Internet Providers in Pala Alto
Local, State, and National Ratings for all Pala Alto Internet Providers
| ISP / Tech Type | Pala Alto Overall | North Carolina Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| MetroNet | (0) | (3) | (38) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 262 reviews from North Carolina internet customers, MetroNet is the best internet service provider for Pala Alto residents. MetroNet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in North Carolina, with 4.00 out of 5 stars and 52.4% coverage in Pala Alto.
At a national level, based on 3104 national reviews for any of the providers listed above, MetroNet is rated higher than any other provider, with a rating of 4.13 out of 5.
Which Providers are Available at my Home in Pala Alto?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Pala Alto?
According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by EarthLink. On the other hand, based on data provided by the internet providers to the FCC, MetroNet should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Pala Alto
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| MetroNet | 5,120 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Brightspeed | 940 Mbps | ||
| EarthLink | 100 Mbps | ||
| AT&T | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| T-Mobile Home Internet | 25 Mbps | ||
| HughesNet | 25 Mbps | ||
| US Cellular | 10 Mbps |
Customer Ratings for Internet Provider Speeds in Pala Alto
| ISP / Tech Type | Pala Alto Speed | North Carolina Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (186) | (1738) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| MetroNet | (0) | (3) | (38) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Pala Alto ISPs to the FCC, the fastest speeds in the city are available through MetroNet. The company offers speeds up to 5,120 Mbps in Pala Alto. Therefore, the average customer can get up to 5,120 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with EarthLink. This indicates EarthLink reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Pala Alto?
North Carolina customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet received a local rating of 4.11 out of 5, which is about average for the average across all internet providers in the country. MetroNet is rated in second place for affordability by the company’s Pala Alto customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Pala Alto, North Carolina, and the United States rated the affordability of their internet service.
Rated Affordability in Pala Alto
| ISP / Tech Type | Pala Alto Affordability | North Carolina Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Spectrum | (2) | (186) | (1738) | View Plans | ||
| T-Mobile Home Internet | (0) | (9) | (284) | View Plans | ||
| MetroNet | (0) | (3) | (38) | View Plans | ||
| Brightspeed | (0) | (14) | (64) | View Plans | ||
| AT&T | (0) | (49) | (924) | View Plans | ||
| EarthLink | (0) | (1) | (12) | View Plans | ||
| US Cellular | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Pala Alto Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Pala Alto below, including the metrics used and how Pala Alto compares to the rest of North Carolina and nation.
| Metric
(hover for details)
|
Pala Alto | North Carolina | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Pala Alto that have a Fiber internet connection available to their home. | 39.32% | 72.63% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,850 Mbps | 3,368 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Pala Alto. | 3.9 | 7.0 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.8 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 10% | 15% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 93% | 94% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 91% | 89% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 78% | 76% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 78% | 77% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Pala Alto ISP Report Card & Digital Connectivity Index
The ISP Report Card in Pala Alto is C, which is better than other cities. The local demand for broadband internet connectivity in Pala Alto is high with a score of 71 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Pala Alto have done a good job meeting the needs of its residents.
The Pala Alto ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
91% of Pala Alto households have an internet connection despite having 100.00% availability. 78% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 78% of households have a broadband connection such as fiber, cable or DSL available to their home, 78% subscribe to it. A large amount of Pala Alto residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Pala Alto?
- ISP Report Card: C
- Digital Connectivity Index: 49 / 100
- ISP Report Card: C
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 78 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: C
- Digital Connectivity Index: 69 / 100
- ISP Report Card: F
- Digital Connectivity Index: 66 / 100
- ISP Report Card: C
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 73 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 95 / 100
How Much Speed does a Pala Alto Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Pala Alto is 2.8, which is larger than the North Carolina average of 2.5 and larger than the national average of 2.7. Pala Alto's average household income is $78,217 which is higher than the North Carolina average of $80,144 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Pala Alto also has 25% of its population enrolled in school between the 6th grade and college level, this is higher than the North Carolina average of 16%. Additionally, 10% of residents work from home, which is lower than the 15% of residents in North Carolina who work from home. This and other factors you can see above show us that the community of Pala Alto has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Pala Alto households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 75% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Pala Alto?
MetroNet Fiber in Pala Alto, NC
MetroNet offers Fiber service to 20.6% of Pala Alto homes. Across the city, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Spectrum Fiber in Pala Alto, NC
Spectrum offers Fiber service to 18.7% of Pala Alto homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps
Brightspeed Fiber in Pala Alto, NC
Brightspeed offers Fiber service to 13.0% of Pala Alto homes. Across the city, Brightspeed Fiber has speeds up to 940 Mbps
Which Cable Internet Providers are Available in Pala Alto?
Spectrum Cable in Pala Alto, NC
Spectrum offers Cable service to 94.3% of Pala Alto homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Pala Alto?
Brightspeed DSL in Pala Alto, NC
Brightspeed offers DSL service to 72.9% of Pala Alto homes. Across the city, Brightspeed DSL has speeds up to 69 Mbps, with speeds from 10 Mpbs up to 140 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 8.6 Mbps throughout the city. Brightspeed DSL is rated lower than other types of internet service available in Pala Alto from Brightspeed in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Pala Alto?
T-Mobile Home Internet Fixed Wireless in Pala Alto, NC
T-Mobile Home Internet offers Fixed Wireless service to 58.9% of Pala Alto homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
EarthLink Fixed Wireless in Pala Alto, NC
EarthLink offers Fixed Wireless service to 52.4% of Pala Alto homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the city.
AT&T Fixed Wireless in Pala Alto, NC
AT&T offers Fixed Wireless service to 52.4% of Pala Alto homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 55 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 9.7 Mbps throughout the city.
US Cellular Fixed Wireless in Pala Alto, NC
US Cellular offers Fixed Wireless service to 5.3% of Pala Alto homes. Across the city, US Cellular Fixed Wireless is the only type of service available from the company, with speeds up to 10 Mbps
Which ISP Should You Choose in Pala Alto?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Pala Alto is MetroNet.
- The fastest internet provider should be MetroNet. Considering speed for the money and reliability in speeds, EarthLink may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Pala Alto is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Pala Alto, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Pala Alto compare to other cities with a similar population?
To see how Pala Alto stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Pala Alto's C ISP Report Card and 71 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 76 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 60 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 31 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 67 / 100
- ISP Report Card: C
- Digital Connectivity Index: 38 / 100
- ISP Report Card: B
- Digital Connectivity Index: 23 / 100
- ISP Report Card: F
- Digital Connectivity Index: 46 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 93 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 40 / 100
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