2 Best Internet Providers in Papaaloa, HI
Find internet availability by address in Papaaloa, HI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Papaaloa ISP Report Card | Business Internet in Papaaloa
| Papaaloa ISP Report Card | C+ | |
| Download Speed for Most Households | 2,704 Mbps | |
| Number of Internet Service Providers | 2 | |
| Real Papaaloa Customer Ratings | 0 |
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
This page reflects the most recent FCC update from January 06, 2026, based on the Broadband Data Collection as of June 30, 2025.
Papaaloa has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Papaaloa.
Papaaloa overview
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Papaaloa has 2 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and DSL internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Papaaloa.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Hawaiian Telcom
Connection
Customer Rating
Fiber
DSL
Spectrum
Connection
Customer Rating
Cable
Above are the top 4 providers in Papaaloa, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Papaaloa ratings may vary and are shown below.
Who is the Best Internet Provider in Papaaloa, HI?
Hawaiian Telcom is the best internet provider in Papaaloa based on Hawaii customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Hawaiian Telcom had the best reviews at the local, state, and national levels versus all available providers in Papaaloa, making it a solid recommendation among providers with reviews. Hawaiian Telcom is an option for 78.77% of the city.
Click here to get Hawaiian Telcom
or call 1-877-374-1571
The chart and table below show average customer ratings from customers in Papaaloa, Hawaii, and customers throughout the country.
Top Rated Internet Providers in Papaaloa
Local, State, and National Ratings for all Papaaloa Internet Providers
| ISP / Tech Type | Papaaloa Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (17) | (17) | View Plans | ||
| Spectrum | (0) | (15) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on 30 reviews from Hawaii internet customers, Hawaiian Telcom is the best internet service provider for Papaaloa residents. Hawaiian Telcom was rated at an average of 3.89 out of 5 in our report for overall customer satisfaction. Spectrum wins for second-place in Hawaii, with 3.00 out of 5 stars and 71.5% coverage in Papaaloa.
At a national level, based on 1774 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 3.89 out of 5.
Which Providers are Available at my Home in Papaaloa?
a different provider.

Internet Availability Key
Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Papaaloa?
Based on both FCC data and unbiased customer ratings in Papaaloa, the fastest internet in the city comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Papaaloa
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Hawaiian Telcom | 2,850 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Papaaloa
| ISP / Tech Type | Papaaloa Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (17) | (17) | View Plans | ||
| Spectrum | (0) | (15) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Based on data reported by Papaaloa ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 2,850 Mbps in Papaaloa. Therefore, the average customer can get up to 2,701 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Papaaloa?
Hawaii customers rate Hawaiian Telcom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Hawaiian Telcom received a local rating of 3.78 out of 5, which is similar to the average across all internet providers in the country. Spectrum is rated in second place for affordability by the company’s Papaaloa customers with an average price rating of 2.58 out of 5.
The chart and graph below show how customers in Papaaloa, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Papaaloa
| ISP / Tech Type | Papaaloa Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (17) | (17) | View Plans | ||
| Spectrum | (0) | (15) | (1738) | View Plans | ||
| HughesNet | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (0) | (11) | View Plans |
Papaaloa Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Papaaloa below, including the metrics used and how Papaaloa compares to the rest of Hawaii and nation.
| Metric
(hover for details)
|
Papaaloa | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Papaaloa that have a Fiber internet connection available to their home. | 78.77% | 85.94% | 67.25% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,704 Mbps | 2,641 Mbps | 3,293 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Papaaloa. | 2.4 | 3.6 | 6.8 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.7 | 3.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 4% | 9% | 14% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 99% | 95% | 95% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 90% | 91% | 90% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 57% | 79% | 75% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 73% | 83% | 76% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Papaaloa ISP Report Card & Digital Connectivity Index
The ISP Report Card in Papaaloa is C+, which is better than other cities. The local demand for broadband internet connectivity in Papaaloa is high with a score of 56 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Papaaloa have done a average job meeting the needs of its residents.
The Papaaloa ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
90% of Papaaloa households have an internet connection while having 78.77% availability. 57% of households have fiber, cable, or DSL, 14% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 57% of households have a broadband connection such as fiber, cable or DSL available to their home, 73% subscribe to it. A large amount of Papaaloa residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Papaaloa?
- ISP Report Card: C
- Digital Connectivity Index: 56 / 100
- ISP Report Card: C
- Digital Connectivity Index: 42 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: F
- Digital Connectivity Index: 32 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 41 / 100
- ISP Report Card: C
- Digital Connectivity Index: 51 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 35 / 100
- ISP Report Card: C
- Digital Connectivity Index: 40 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 69 / 100
How Much Speed does a Papaaloa Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Papaaloa is 2.7, which is smaller than the Hawaii average of 3.1 and larger than the national average of 2.7. Papaaloa's average household income is $64,566 which is much lower than the Hawaii average of $107,532 and lower than the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.
Papaaloa also has 11% of its population enrolled in school between the 6th grade and college level, this is lower than the Hawaii average of 14%. Additionally, 4% of residents work from home, which is lower than the 9% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Papaaloa has a high need for internet connectivity and speeds.
Compared to the rest of the country, Papaaloa households are much more technology-engaged. 99% of households have some sort of computing device, 92% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Papaaloa?
Hawaiian Telcom Fiber in Papaaloa, HI
Hawaiian Telcom offers Fiber service to 78.8% of Papaaloa homes. Across the city, Hawaiian Telcom Fiber has speeds up to 2,701 Mbps, with speeds from 940 Mpbs up to 2,850 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 2,850, with an average of 2,667 Mbps throughout the city. Hawaiian Telcom Fiber is rated the same as other types of internet service available in Papaaloa from Hawaiian Telcom in terms of customer satisfaction.
Which Cable Internet Providers are Available in Papaaloa?
Spectrum Cable in Papaaloa, HI
Spectrum offers Cable service to 71.5% of Papaaloa homes. Across the city, Spectrum Cable is the only type of service available from the company, with speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Papaaloa?
Hawaiian Telcom DSL in Papaaloa, HI
Hawaiian Telcom offers DSL service to 34.9% of Papaaloa homes. Across the city, Hawaiian Telcom DSL has speeds up to 10 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Papaaloa?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in Papaaloa, HI.
Which ISP Should You Choose in Papaaloa?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Papaaloa is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Papaaloa is Hawaiian Telcom.
- Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Papaaloa, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Papaaloa compare to other cities with a similar population?
To see how Papaaloa stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Papaaloa's C+ ISP Report Card and 56 / 100 Digital Connectivity Index.
- ISP Report Card: C+
- Digital Connectivity Index: 28 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 50 / 100
- ISP Report Card: D
- Digital Connectivity Index: 49 / 100
- ISP Report Card: F
- Digital Connectivity Index: 42 / 100
- ISP Report Card: C
- Digital Connectivity Index: 42 / 100
- ISP Report Card: B
- Digital Connectivity Index: 59 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 32 / 100
- ISP Report Card: D
- Digital Connectivity Index: 23 / 100
- ISP Report Card: C-
- Digital Connectivity Index: 43 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
Spencer H.
Hawaiian Telcom Fiber
January 07, 2026 We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.
The switch was relatively painless, quick, and significantly cheaper.
The installation was on time and the technician was fast and knowledgeable.
The download speed advertised is what I receive regularly and we have not experienced any outages yet.
We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.
Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.
More
A Honolulu, HI Customer
Spectrum Cable
October 01, 2025 More
Andy S.
Hawaiian Telcom Fiber
September 06, 2025 We were only recently able to get fiber in our area, but so far it is much more reliable and fast than the Spectrum service we had before. Pricing is good and service has yet to drop. Being in Hawaii, our Spectrum service was terrible and would intermittently drop all the time. They also had awful customer service with techs that were often not very knowledgeable. Hawaii Telecom has been easy to work with so far and an overall much better experience.
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A Koloa, HI Customer
Spectrum Cable
July 23, 2025 We have had Spectrum at our house for about 4 years now and we haven't had any issues so far. We have the lower plan with slower internet speed, but it is still quick and works well for us. The pricing for internet alone increased a lot after the first year, which we weren't too happy about. However, we recently just switched to Spectrum mobile because they were offering a great deal for 2 years for internet and mobile.
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Bindhu S
Hawaiian Telcom Fiber
July 22, 2025 The internet speed is satisfactory, and the onsite customer service has been consistently reliable. However, the telephone customer service experience has been disappointing. Calls are routed internationally, and the representatives often struggle to understand or resolve the issues effectively. Technical support is also lacking; wait times to connect with a technician are excessively long. If alternative providers become available, I would strongly consider exploring them. Additionally, pricing becomes inconsistent after the first year. Based on feedback from neighbors, promotional rates are typically not extended beyond the initial term.
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