Best Internet Providers in Preble County, OH
All 14 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Preble County, OH
Preble County has 14 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Preble County.
Ranks compare Preble County with the 88 Ohio counties.
The Best Internet in Preble County, OH at a Glance
Preble County Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
EarthLink
Connection
Customer Rating
Fixed Wireless
Verizon
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this county are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Preble County ratings may vary and are shown below.
Who is the Best Internet Provider in Preble County, OH?
T-Mobile Home Internet is the best internet provider in Preble County based on Ohio customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, T-Mobile Home Internet had the best reviews at the local, state, and national levels versus all available providers in Preble County, making it a solid recommendation among providers with reviews. T-Mobile Home Internet is an option for 89.79% of the county.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Preble County?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Preble County
- Omni Fiber - fiber coverage map
- Spectrum - cable coverage map
- Brightspeed - fiber coverage map
- Community Fiber Solutions - fixed wireless coverage map
- Verizon - fixed wireless coverage map
- Spectrum - fiber coverage map
- Alta Fiber - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Blue Sky - fixed wireless coverage map
- Brightspeed - dsl coverage map
- BridgeMAXX - fixed wireless coverage map
- Frontier - dsl coverage map
- Skymesh - fixed wireless coverage map
- Ohio Transparent Telecom - fixed wireless coverage map
How Preble County Compares to the Rest of Ohio
Preble County's report card score is tied 38th of 88 and its connectivity index is tied 47th of 88.
| Measure | Preble County | Rank among Ohio counties | Ohio | US | Leader |
|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | |||||
| Fiber availability | 57.0% | 59th of 88 | 68.3% | 71.5% | Hamilton County (97.1%) |
| Average top speed | 3,063 Mbps | 32nd of 88 | 3,062 Mbps | 3,486 Mbps | Erie County (7,855 Mbps) |
| Providers at a typical address | 7.7 | 24th of 88 | 7.6 | 7.1 | Hancock County (11.1) |
| Connectivity index inputs: how much households need and use the internet | |||||
| People per household | 2.4 | Tied 48th of 88 | 2.5 | 2.7 | Holmes County (3.4) |
| Workers who work from home | 8% | Tied 42nd of 88 | 13% | 15% | Delaware County (26%) |
| Homes with a computer, tablet or phone | 94% | Tied 24th of 88 | 95% | 96% | Delaware County and Union County and 1 more (98%) |
| Homes with internet | 88% | Tied 43rd of 88 | 91% | 91% | Delaware County and Union County (96%) |
| Homes on fiber, cable or DSL | 67% | Tied 47th of 88 | 76% | 76% | Delaware County (88%) |
| More about the households here | |||||
| Homes with a desktop or laptop | 75% | Tied 36th of 88 | 78% | 81% | Delaware County (92%) |
| Median household income | $69,667 | 48th of 88 | $82,723 | $93,246 | Delaware County ($145,948) |
| Residents in school (6th grade to college) | 13% | Tied 40th of 88 | 15% | 16% | Athens County (32%) |
Fiber reaches 57.0% of homes in Preble County, against 68.3% across Ohio. Households in Preble County are smaller than the US average (2.4 people against 2.7); 8% of workers work from home (US 15%); and the median household income is $69,667 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
How Preble County Compares to Its Neighbors
Preble County has 5 neighbors, 2 of them in Indiana. Among them, Wayne County, IN has the most homes with fiber (92.3%) and Darke County the fewest (64.5%); Preble County has 57.0%.
Map of Preble County and its neighbors by ISP Report Card grade
Hover over or tap a county for its numbers, and click through to its page.
Preble County and its neighbors
| County | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Preble County (this page) | 40,999 | 57.0% | 3,063 Mbps | 7.7 | B | 45/100 |
| Montgomery County | 537,309 | 75.6% | 3,558 Mbps | 7.9 | B+ | 60/100 |
| Butler County | 390,357 | 80.8% | 2,202 Mbps | 6.3 | B | 75/100 |
| Wayne County, IN | 66,553 | 92.3% | 5,370 Mbps | 6.6 | B+ | 44/100 |
| Darke County | 51,881 | 64.5% | 3,083 Mbps | 8.4 | B | 39/100 |
| Union County, IN | 7,087 | 70.8% | 994 Mbps | 5.2 | C | 45/100 |
Internet in Preble County by City and ZIP Code
Fiber reaches from 11.2% of homes in Lewisburg to 95.8% in Eldorado; by ZIP code, from 15.9% in 45338 (Lewisburg) to 89.7% in 45064 (Somerville). Each row links to that place’s page.
Cities and towns in Preble County
| City or town | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Eaton | 14,055 | 63.2% | 6,286 Mbps | 8.7 | B+ | 41/100 |
| Camden | 4,449 | 75.8% | 1,579 Mbps | 6.2 | B- | 47/100 |
| West Alexandria | 4,320 | 31.8% | 1,039 Mbps | 7.6 | C+ | 49/100 |
| Lewisburg | 4,231 | 11.2% | 852 Mbps | 6.8 | C- | 45/100 |
| Somerville | 3,805 | 85.8% | 1,671 Mbps | 6.2 | B- | 68/100 |
| New Paris | 3,594 | 86.5% | 1,520 Mbps | 7.6 | B | 34/100 |
| Gratis | 1,351 | 38.6% | 1,019 Mbps | 7 | C+ | 52/100 |
| West Manchester | 1,078 | 42.4% | 1,011 Mbps | 9.3 | B- | 36/100 |
| West Elkton | 1,045 | 72.9% | 2,018 Mbps | 5.7 | B- | 75/100 |
| Eldorado | 1,040 | 95.8% | 1,542 Mbps | 9 | B+ | 51/100 |
| Ransom | 939 | 92.1% | 2,977 Mbps | 10.2 | A- | 46/100 |
| College Corner | 810 | 34.0% | 1,358 Mbps | 5.9 | C | 31/100 |
| Verona | 795 | 72.3% | 5,305 Mbps | 7.3 | B+ | 53/100 |
| West Sonora | 656 | 50.8% | 950 Mbps | 9.5 | C+ | 31/100 |
| Morning Sun | 435 | 100.0% | 1,862 Mbps | 7.7 | A- | 34/100 |
| Sugar Valley | 309 | 32.0% | 716 Mbps | 8 | C | 22/100 |
| West Florence | 278 | 0.0% | 312 Mbps | 6.5 | D+ | 39/100 |
| New Westville | 251 | 47.4% | 863 Mbps | 7.2 | C | 69/100 |
| Enterprise | 242 | 74.0% | 1,000 Mbps | 7.2 | B- | 42/100 |
| Fairhaven | 186 | 71.5% | 759 Mbps | 5.5 | C | 21/100 |
| Ingomar | 95 | 23.2% | 1,000 Mbps | 8.2 | C+ | 43/100 |
| New Hope | 79 | 0.0% | 400 Mbps | 8.6 | C- | 69/100 |
ZIP codes in Preble County
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 45320 (Eaton) | 15,583 | 61.3% | 5,828 Mbps | 8.6 | B+ | 41/100 |
| 45311 (Camden) | 5,939 | 74.3% | 1,522 Mbps | 6.3 | B- | 48/100 |
| 45381 (West Alexandria) | 5,401 | 38.7% | 1,106 Mbps | 8 | C+ | 49/100 |
| 45338 (Lewisburg) | 4,984 | 15.9% | 910 Mbps | 7.2 | C | 44/100 |
| 45347 (New Paris) | 4,192 | 84.1% | 1,428 Mbps | 7.6 | B | 37/100 |
| 45064 (Somerville) | 3,068 | 89.7% | 1,797 Mbps | 6.1 | B- | 72/100 |
| 45382 (West Manchester) | 1,223 | 48.3% | 998 Mbps | 9.4 | B- | 34/100 |
| 45321 (Eldorado) | 877 | 99.2% | 1,666 Mbps | 8.9 | A- | 50/100 |
| 45003 (College Corner) | 802 | 33.7% | 1,104 Mbps | 5.5 | C | 29/100 |
| 45330 (Gratis) | 592 | 19.3% | 1,039 Mbps | 6.9 | C | 55/100 |
| 45378 (Verona) | 337 | 100.0% | 7,000 Mbps | 5.9 | A- | 58/100 |
| 45070 (West Elkton) | 141 | 24.1% | 1,000 Mbps | 5 | C- | 73/100 |
Who is the Fastest Internet Provider in Preble County?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by T-Mobile Home Internet. On the other hand, based on data provided by the internet providers to the FCC, Brightspeed should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Preble County
| Omni Fiber | 10,000 |
|---|---|
| Frontier Communications | 7,000 |
| Alta Fiber | 3,000 |
| Brightspeed | 2,000 |
| Spectrum | 1,000 |
| Community Fiber Solutions (CFS) | 400 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| AT&T | 100 |
| EarthLink | 100 |
| Blue Sky Wireless | 100 |
| BridgeMAXX | 100 |
| Ohio Transparent Telecom | 100 |
| Skymesh | 50 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Preble County. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Preble County Internet Providers
Based on 323 reviews from Ohio internet customers, T-Mobile Home Internet is the best internet service provider for Preble County residents. T-Mobile Home Internet was rated at an average of 4.71 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Ohio, with 3.88 out of 5 stars and 97.2% coverage in Preble County.
At a national level, based on 4488 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Preble County Internet Providers
The table below shows average customer ratings from customers in Preble County, Ohio, and customers throughout the country.
| ISP / Tech Type | Preble County Overall | Ohio Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (14) | (342) | View Plans | ||
| Alta Fiber | (0) | (40) | (54) | View Plans | ||
| Omni Fiber | (0) | (5) | (8) | View Plans | ||
| Verizon | (0) | (8) | (816) | View Plans | ||
| AT&T | (0) | (53) | (1051) | View Plans | ||
| HughesNet | (0) |  (1) | (25) | View Plans | ||
| Spectrum | (1) | (196) | (1949) | View Plans | ||
| Frontier | (0) |  (3) | (177) | View Plans | ||
| Brightspeed | (0) | (4) |  (76) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| Blue Sky | (0) | (0) | (0) | View Plans | ||
| Skymesh | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Preble County
Based on data reported by Preble County ISPs to the FCC, the fastest speeds in the county are available through Brightspeed. The company offers speeds up to 2,000 Mbps in Preble County. Therefore, the average customer can get up to 1,086 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with T-Mobile Home Internet. This indicates T-Mobile Home Internet reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Preble County Speed | Ohio Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (14) | (342) | View Plans | ||
| Alta Fiber | (0) | (40) | (54) | View Plans | ||
| Verizon | (0) | (8) | (816) | View Plans | ||
| Omni Fiber | (0) | (5) | (8) | View Plans | ||
| Spectrum | (1) | (196) | (1949) | View Plans | ||
| AT&T | (0) | (53) | (1051) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| Brightspeed | (0) | (4) | (76) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| Blue Sky | (0) | (0) | (0) | View Plans | ||
| Skymesh | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Preble County?
Of the providers in Preble County, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Preble County where enough of them have reviewed a provider, otherwise across Ohio or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.43 out of 5 for price, which is higher than the average across all internet providers in the country. Verizon is rated second for affordability, with an average price rating of 3.88 out of 5.
The table below shows how customers in Preble County, Ohio, and the United States rated the affordability of their internet service.
Rated Affordability in Preble County
| ISP / Tech Type | Preble County Affordability | Ohio Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (14) | (342) | View Plans | ||
| Verizon | (0) | (8) | (816) | View Plans | ||
| Omni Fiber | (0) | (5) | (8) | View Plans | ||
| Alta Fiber | (0) | (40) | (54) | View Plans | ||
| Brightspeed | (0) | (4) | (76) | View Plans | ||
| Frontier | (0) | (3) | (177) | View Plans | ||
| HughesNet | (0) | (1) | (25) | View Plans | ||
| AT&T | (0) | (53) | (1051) | View Plans | ||
| Spectrum | (1) | (196) | (1949) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| BridgeMAXX | (0) | (0) | (0) | View Plans | ||
| Ohio Transparent Telecom | (0) | (0) | (0) | View Plans | ||
| Blue Sky | (0) | (0) | (0) | View Plans | ||
| Skymesh | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Fiber, 5G, Cable and DSL Internet in Preble County
Which Fiber Internet Providers are Available in Preble County?
Brightspeed Fiber in Preble County, OH
Availability:
34.1%
Customer Rating:
(31)
Avg. Download Speed
2,000 Mbps
Brightspeed offers Fiber service to 34.1% of Preble County homes. Across the county, Brightspeed Fiber has speeds up to 2,000 Mbps
Spectrum Fiber in Preble County, OH
Availability:
23.1%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 23.1% of Preble County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Omni Fiber in Preble County, OH
Availability:
20.5%
Customer Rating:
(8)
Avg. Download Speed
10,000 Mbps
Omni Fiber offers Fiber service to 20.5% of Preble County homes. Across the county, Omni Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Alta Fiber in Preble County, OH
Availability:
7.2%
Customer Rating:
(54)
Avg. Download Speed
2,121 Mbps
Alta Fiber offers Fiber service to 7.2% of Preble County homes. Across the county, Alta Fiber is the only type of service available from the company, with speeds up to 2,121 Mbps, with speeds from 1,000 Mpbs up to 3,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 3,000, with an average of 2,098 Mbps throughout the county.
Which Fixed Wireless and LTE Internet Providers are Available in Preble County?
Verizon Fixed Wireless in Preble County, OH
Availability:
97.2%
Customer Rating:
(362)
Avg. Download Speed
275 Mbps
Verizon offers Fixed Wireless service to 97.2% of Preble County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 275 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 19 Mbps throughout the county.
T-Mobile Home Internet Fixed Wireless in Preble County, OH
Availability:
89.8%
Customer Rating:
(342)
Avg. Download Speed
57 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 89.8% of Preble County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 57 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 10 Mbps throughout the county.
EarthLink Fixed Wireless in Preble County, OH
Availability:
79.6%
Customer Rating:
(4)
Avg. Download Speed
47 Mbps
EarthLink offers Fixed Wireless service to 79.6% of Preble County homes. Across the county, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.1 Mbps throughout the county.
AT&T Fixed Wireless in Preble County, OH
Availability:
79.6%
Customer Rating:
(205)
Avg. Download Speed
47 Mbps
AT&T offers Fixed Wireless service to 79.6% of Preble County homes. Across the county, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 47 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.1 Mbps throughout the county.
Community Fiber Solutions Fixed Wireless in Preble County, OH
Availability:
70.4%
Customer Rating:
(0)
Avg. Download Speed
400 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 70.4% of Preble County homes. Across the county, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 400 Mbps
Blue Sky Fixed Wireless in Preble County, OH
Availability:
55.7%
Customer Rating:
(0)
Avg. Download Speed
44 Mbps
Blue Sky Wireless offers Fixed Wireless service to 55.7% of Preble County homes. Across the county, Blue Sky Fixed Wireless is the only type of service available from the company, with speeds up to 44 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 100, with an average of 19 Mbps throughout the county.
BridgeMAXX Fixed Wireless in Preble County, OH
Availability:
39.7%
Customer Rating:
(0)
Avg. Download Speed
34 Mbps
BridgeMAXX offers Fixed Wireless service to 39.7% of Preble County homes. Across the county, BridgeMAXX Fixed Wireless is the only type of service available from the company, with speeds up to 34 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 6.4 Mbps throughout the county.
Skymesh Fixed Wireless in Preble County, OH
Availability:
13.4%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Skymesh offers Fixed Wireless service to 13.4% of Preble County homes. Across the county, Skymesh Fixed Wireless is the only type of service available from the company, with speeds up to 50 Mbps
Ohio Transparent Telecom Fixed Wireless in Preble County, OH
Availability:
8.9%
Customer Rating:
(0)
Avg. Download Speed
38 Mbps
Ohio Transparent Telecom offers Fixed Wireless service to 8.9% of Preble County homes. Across the county, Ohio Transparent Telecom Fixed Wireless is the only type of service available from the company, with speeds up to 38 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 7.5 Mbps throughout the county.
Which Cable Internet Providers are Available in Preble County?
Spectrum Cable in Preble County, OH
Availability:
81.1%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 81.1% of Preble County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Preble County?
Brightspeed DSL in Preble County, OH
Availability:
51.7%
Customer Rating:
(43)
Avg. Download Speed
36 Mbps
Brightspeed offers DSL service to 51.7% of Preble County homes. Across the county, Brightspeed DSL has speeds up to 36 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.6 Mbps throughout the county. Brightspeed DSL is rated higher than other types of internet service available in Preble County from Brightspeed in terms of customer satisfaction.
Frontier DSL in Preble County, OH
Availability:
16.4%
Customer Rating:
(58)
Avg. Download Speed
48 Mbps
Frontier Communications offers DSL service to 16.4% of Preble County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 48 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.0 Mbps throughout the county.
Customer Reviews for Internet Service Providers in Ohio
Customer Reviews
T H
Frontier Fiber
November 12, 2026 Had terrible service from first day. My service worked, my wife's didn't. Didn't produce enough power (ordered 1 gig plan) to keep my tvs working. Only the oldest one in the bedroom worked. Called my old company the next day and had my old service restored on Monday.
Hannah D
Omni Fiber
August 30, 2026 The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.
ed s
Spectrum Cable
August 07, 2026 service is ok but over priced price raised $10 each year for last two years no better service
ISPReports User
Spectrum Cable
July 21, 2026 have 2 different type receiver boxes for cable. One has inferior broadcasting being an alternate (old) box because running a new line was too difficult, yet pay full price. Reception with buffering often, sometimes the signal just is dropped and then the reboot process. The price is constantly rising and over a few years with less in package went from sub $200 to now above $300. Always a rational cost increase like HBO increase, Federal increase and then Spectrum increase on the bundled service. The cost for over the air is ridiculous but mandatory which is more than my phone per month. The internet speed is a bit above average depending on the test program but for (now $100 per month) it is out of hand.
Keith S.
DigitalC Fixed Wireless
July 18, 2026 I am thoroughly satisfied with this service after spending over $100 a month with Spectrum, who would only give me a $10 break in 9 years till I dumped them, then they almost begged me to come back. Digital C setup was fast and professional. The speed is great for me and I use several devices.
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Which ISP Should You Choose in Preble County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Preble County is T-Mobile Home Internet.
- The fastest internet provider should be Brightspeed. Considering speed for the money and reliability in speeds, T-Mobile Home Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Preble County is T-Mobile Home Internet.
- Viasat, Verizon, and HughesNet has the broadest coverage in Preble County, available to 97.2% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.