8 Best Internet Providers in Roanoke City, VA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Roanoke City, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Roanoke City ratings may vary and are shown below.

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3. Roanoke City, VA Internet Service Providers

Who is the Best Internet Provider in Roanoke City, VA?

The chart and table below show average customer ratings from customers in Roanoke City, Virginia, and customers throughout the country.

Top Rated Internet Providers in Roanoke City

Local, State, and National Ratings for all Roanoke City Internet Providers

Based on 235 reviews from Virginia internet customers, Glo Fiber is the best internet service provider for Roanoke City residents. Glo Fiber was rated at an average of 4.35 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Virginia, with 4.00 out of 5 stars and 2.6% coverage in Roanoke City.

At a national level, based on 4921 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Roanoke City?

Data Reported to FCC by ISPs: Average Maximum Available in Roanoke City

	ISP / Tech Type	Max Advertised Speed
	Glo Fiber	8,000 Mbps
	EarthLink	2,300 Mbps
	Verizon	2,300 Mbps
	XFINITY from Comcast	2,000 Mbps
	Cox Communications	2,000 Mbps
	AT&T	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps
	All Points Broadband	10 Mbps

Customer Ratings for Internet Provider Speeds in Roanoke City

Based on data reported by Roanoke City ISPs to the FCC, the fastest speeds in the county are available through Glo Fiber. The company offers speeds up to 8,000 Mbps in Roanoke City. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with Glo Fiber. This indicates Glo Fiber reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Roanoke City?

Virginia customers rate Glo Fiber as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Glo Fiber received a local rating of 3.83 out of 5, which is similar to the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Roanoke City customers with an average price rating of 3.80 out of 5.

The chart and graph below show how customers in Roanoke City, Virginia, and the United States rated the affordability of their internet service.

Rated Affordability in Roanoke City

Roanoke City Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Roanoke City below, including the metrics used and how Roanoke City compares to the rest of Virginia and nation.

Roanoke City ISP Report Card: B+

	Metric (hover for details)	Roanoke City	Virginia	USA
	Fiber Availability Percent The percentage of households in Roanoke City that have a Fiber internet connection available to their home.	90.31%	79.01%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	7,368 Mbps	2,389 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Roanoke City.	6.0	5.7	7.1

 

Roanoke City Digital Connectivity Index: 46 / 100

	Metric (hover for details)	Roanoke City	Virginia	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.3	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	12%	18%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	91%	96%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	86%	92%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	72%	77%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	72%	78%	77%

Roanoke City ISP Report Card & Digital Connectivity Index

The ISP Report Card in Roanoke City is B+, which is comparable to other counties. The local demand for broadband internet connectivity in Roanoke City is high with a score of 46 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Roanoke City have done a average job meeting the needs of its residents.

The Roanoke City ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

86% of Roanoke City households have an internet connection despite having 99.78% availability. 72% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 72% of households have a broadband connection such as fiber, cable or DSL available to their home, 72% subscribe to it. A moderate amount of Roanoke City residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Roanoke City?

How Much Speed does a Roanoke City Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Roanoke City is 2.3, which is smaller than the Virginia average of 2.6 and smaller than the national average of 2.7. Roanoke City’s average household income is $60,237 which is much lower than the Virginia average of $109,990 and lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Roanoke City also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Virginia average of 16%. Additionally, 12% of residents work from home, which is lower than the 18% of residents in Virginia who work from home. This and other factors you can see above show us that the community of Roanoke City has an average need for internet connectivity and speeds.

Compared to the rest of the country, Roanoke City households are more technology-disengaged. 91% of households have some sort of computing device, 73% have desktops or laptops in the home, and 89% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Roanoke City?

Which Cable Internet Providers are Available in Roanoke City?

Which DSL Internet Providers are Available in Roanoke City?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Roanoke City, VA.

Which Fixed Wireless and LTE Internet Providers are Available in Roanoke City?

Which ISP Should You Choose in Roanoke City?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Roanoke City is Glo Fiber.
• The fastest internet provider should be Glo Fiber. Considering speed for the money and reliability in speeds, Glo Fiber may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Roanoke City is Glo Fiber.
• Viasat, HughesNet, and Cox Communications has the broadest coverage in Roanoke City, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Roanoke City compare to other cities with a similar population?

To see how Roanoke City stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Roanoke City’s B+ ISP Report Card and 46 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Roanoke City