Best Internet Providers in Saugus, MA
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Saugus, MA
Saugus has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Saugus.
Ranks compare Saugus with the 1,383 US suburban and regional cities (25,000 to 49,999 people), the tiers of our fastest-cities rankings.
The Best Internet in Saugus, MA at a Glance
Saugus Internet Providers, Ranked by Coverage, Speed and Customer Ratings
XFINITY
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Fixed Wireless
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Saugus ratings may vary and are shown below.
Who is the Best Internet Provider in Saugus, MA?
AT&T is the highest-rated internet provider in Saugus based on 150 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-610-1219
Which Providers are Available at my Home in Saugus?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Saugus
- XFINITY - cable coverage map
- EarthLink - fiber coverage map
- Verizon - fiber coverage map
- Verizon - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Astound Broadband - cable coverage map
- Netafy - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- XFINITY - fiber coverage map
How Saugus Compares to Places Its Size
Saugus's report card score is in the bottom 3% and its connectivity index is in the top 40%.
| Measure | Saugus | Rank among US suburban and regional cities (25,000 to 49,999 people) | Essex County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 17.3% | bottom 6% | 65.0% | 63.8% | 71.5% | 25 places at 100.0% |
| Average top speed | 1,964 Mbps | bottom 22% | 1,923 Mbps | 1,862 Mbps | 3,486 Mbps | Hixson, TN (25,000 Mbps) |
| Providers at a typical address | 4.5 | bottom 4% | 5.6 | 5.8 | 7.1 | San Lorenzo, CA (13) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.6 | top 46% | 2.6 | 2.5 | 2.7 | Kiryas Joel, NY (5.1) |
| Workers who work from home | 14% | top 46% | 16% | 18% | 15% | Venice, CA (47%) |
| Homes with a computer, tablet or phone | 96% | bottom 47% | 95% | 96% | 96% | 16 places at 100% |
| Homes with internet | 92% | bottom 44% | 93% | 93% | 91% | 13 places at 99% |
| Homes on fiber, cable or DSL | 85% | top 22% | 83% | 82% | 76% | Burke, VA and Colleyville, TX and 3 more (94%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 81% | bottom 41% | 82% | 84% | 81% | University Park, TX (99%) |
| Median household income | $104,562 | top 38% | $114,904 | $118,000 | $93,246 | Scarsdale, NY ($244,191) |
| Residents in school (6th grade to college) | 13% | bottom 25% | 15% | 17% | 16% | Rexburg, ID (71%) |
Fiber reaches 17.3% of homes in Saugus, against 65.0% across Essex County and 63.8% across Massachusetts. Households in Saugus are smaller than the US average (2.6 people against 2.7); 14% of workers work from home (US 15%); and the median household income is $104,562 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Saugus
Which Fiber Internet Providers are Available in Saugus?
EarthLink Fiber in Saugus, MA
Availability:
15.3%
Customer Rating:
(6)
Avg. Download Speed
1,887 Mbps
EarthLink offers Fiber service to 15.3% of Saugus homes. Across the city, EarthLink Fiber has speeds up to 1,887 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 1,856 Mbps throughout the city. EarthLink Fiber is rated about the same as other types of internet service available in Saugus from EarthLink in terms of customer satisfaction.
Verizon Fiber in Saugus, MA
Availability:
15.3%
Customer Rating:
(453)
Avg. Download Speed
1,887 Mbps
Verizon offers Fiber service to 15.3% of Saugus homes. Across the city, Verizon Fiber has speeds up to 1,887 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 1,856 Mbps throughout the city. Verizon Fiber is rated about the same as other types of internet service available in Saugus from Verizon in terms of customer satisfaction.
XFINITY Fiber in Saugus, MA
Availability:
2.0%
Customer Rating:
(300)
Avg. Download Speed
1,200 Mbps
XFINITY from Comcast offers Fiber service to 2.0% of Saugus homes. Across the city, XFINITY Fiber has speeds up to 1,200 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Saugus?
T-Mobile Home Internet Fixed Wireless in Saugus, MA
Availability:
99.9%
Customer Rating:
(342)
Avg. Download Speed
84 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 99.9% of Saugus homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 84 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the city.
Verizon Fixed Wireless in Saugus, MA
Availability:
72.1%
Customer Rating:
(362)
Avg. Download Speed
278 Mbps
Verizon offers Fixed Wireless service to 72.1% of Saugus homes. Across the city, Verizon Fixed Wireless has speeds up to 278 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 20 Mbps throughout the city.
EarthLink Fixed Wireless in Saugus, MA
Availability:
64.9%
Customer Rating:
(4)
Avg. Download Speed
48 Mbps
EarthLink offers Fixed Wireless service to 64.9% of Saugus homes. Across the city, EarthLink Fixed Wireless has speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.2 Mbps throughout the city.
AT&T Fixed Wireless in Saugus, MA
Availability:
64.9%
Customer Rating:
(205)
Avg. Download Speed
48 Mbps
AT&T offers Fixed Wireless service to 64.9% of Saugus homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 48 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 8.2 Mbps throughout the city.
Netafy Fixed Wireless in Saugus, MA
Availability:
9.5%
Customer Rating:
(1)
Avg. Download Speed
476 Mbps
Netafy offers Fixed Wireless service to 9.5% of Saugus homes. Across the city, Netafy Fixed Wireless is the only type of service available from the company, with speeds up to 476 Mbps
Which Cable Internet Providers are Available in Saugus?
XFINITY Cable in Saugus, MA
Availability:
99.9%
Customer Rating:
(2077)
Avg. Download Speed
1,926 Mbps
XFINITY from Comcast offers Cable service to 99.9% of Saugus homes. Across the city, XFINITY Cable has speeds up to 1,926 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 505 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in Saugus from XFINITY in terms of customer satisfaction.
Astound Broadband Cable in Saugus, MA
Availability:
5.3%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 5.3% of Saugus homes. Across the city, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Saugus?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Saugus, MA.
Internet in Saugus by Neighborhood and ZIP Code
Saugus has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Saugus
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Saugus
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 01906 | 29,366 | 15.1% | 1,956 Mbps | 4.4 | C- | 77/100 |
How Saugus Compares to Nearby Places
The 10 places nearest to Saugus that have their own pages are all within 5 miles. Among them, Melrose has the most homes with fiber (100.0%) and Revere the fewest (12.4%); Saugus has 17.3%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Saugus (this page) | 29,547 | 17.3% | 1,964 Mbps | 4.5 | C- | 76/100 |
| Lynn | 100,332 | 99.0% | 2,208 Mbps | 6.1 | B+ | 69/100 |
| Malden | 66,318 | 97.8% | 2,213 Mbps | 7.8 | A- | 78/100 |
| Revere | 61,607 | 12.4% | 1,995 Mbps | 6.9 | C+ | 59/100 |
| Everett | 49,192 | 98.6% | 2,222 Mbps | 8.4 | A- | 72/100 |
| Chelsea | 40,809 | 29.9% | 2,005 Mbps | 6 | C+ | 55/100 |
| Melrose | 29,817 | 100.0% | 2,176 Mbps | 6.9 | A- | 80/100 |
| Wakefield | 26,089 | 97.9% | 2,010 Mbps | 7.1 | B+ | 78/100 |
| Stoneham | 23,244 | 97.7% | 2,035 Mbps | 7 | B+ | 79/100 |
| Lynnfield | 14,288 | 99.8% | 1,968 Mbps | 6.1 | B+ | 91/100 |
| Nahant | 3,334 | 100.0% | 2,280 Mbps | 5.9 | B+ | 71/100 |
Who is the Fastest Internet Provider in Saugus?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Saugus
| Verizon | 2,300 |
|---|---|
| EarthLink | 2,300 |
| XFINITY from Comcast | 2,000 |
| Astound Broadband | 1,500 |
| Netafy | 476 |
| T-Mobile Home Internet | 100 |
| Viasat | 100 |
| AT&T | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Saugus. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Saugus Internet Providers
Based on 150 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Saugus residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 99.9% coverage in Saugus.
At a national level, based on 4726 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Saugus Internet Providers
The table below shows average customer ratings from customers in Saugus, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Saugus Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) |  (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| Astound Broadband | (0) |  (5) | (122) | View Plans | ||
| XFINITY |  (2) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Saugus
Based on data reported by Saugus ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Saugus. Therefore, the average customer can get up to 1,926 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Saugus Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (37) | (816) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| XFINITY | (2) | (100) | (2379) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Saugus?
Of the providers in Saugus, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Saugus where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Saugus, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Saugus
| ISP / Tech Type | Saugus Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| Verizon | (0) | (37) | (816) | View Plans | ||
| XFINITY | (2) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Netafy | (0) | (0) | (1) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
Jen V.
Crossroads Fiber
June 16, 2026 Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 A Medfield, MA Customer
XFINITY Cable
May 24, 2026 Morgan R.
Verizon Fiber
May 17, 2026 As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.
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Which ISP Should You Choose in Saugus?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Saugus is AT&T.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Saugus is AT&T.
- XFINITY from Comcast, Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in Saugus, available to 99.9% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.