8 Best Internet Providers in Essex County, MA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Essex County, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Essex County ratings may vary and are shown below.

1. Internet Providers

 » 

2. Massachusetts

 » 

3. Essex County, MA Internet Service Providers

Who is the Best Internet Provider in Essex County, MA?

The chart and table below show average customer ratings from customers in Essex County, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in Essex County

Local, State, and National Ratings for all Essex County Internet Providers

Based on 156 reviews from Massachusetts internet customers, T-Mobile Home Internet is the best internet service provider for Essex County residents. T-Mobile Home Internet was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Massachusetts, with 4.00 out of 5 stars and 95.0% coverage in Essex County.

At a national level, based on 4659 national reviews for any of the providers listed above, Starry is rated higher than any other provider, with a rating of 4.21 out of 5.

Who is the Fastest Internet Provider in Essex County?

Data Reported to FCC by ISPs: Average Maximum Available in Essex County

	ISP / Tech Type	Max Advertised Speed
	EarthLink	2,300 Mbps
	Verizon	2,300 Mbps
	XFINITY from Comcast	2,000 Mbps
	Astound Broadband	1,500 Mbps
	Atlantic Broadband	1,000 Mbps
	Starry	800 Mbps
	AT&T	100 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Essex County

Based on data reported by Essex County ISPs to the FCC, the fastest speeds in the county are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Essex County. Therefore, the average customer can get up to 1,864 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the county rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Essex County?

Massachusetts customers rate T-Mobile Home Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

T-Mobile Home Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Essex County customers with an average price rating of 4.67 out of 5.

The chart and graph below show how customers in Essex County, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in Essex County

Essex County Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Essex County below, including the metrics used and how Essex County compares to the rest of Massachusetts and nation.

Essex County ISP Report Card: C+

	Metric (hover for details)	Essex County	Massachusetts	USA
	Fiber Availability Percent The percentage of households in Essex County that have a Fiber internet connection available to their home.	64.97%	63.77%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	1,923 Mbps	1,969 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Essex County.	5.6	5.8	7.1

 

Essex County Digital Connectivity Index: 76 / 100

	Metric (hover for details)	Essex County	Massachusetts	USA
	Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.6	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	16%	18%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	95%	96%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	93%	93%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	83%	82%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	83%	83%	77%

Essex County ISP Report Card & Digital Connectivity Index

The ISP Report Card in Essex County is C+, which is much better than other counties. The local demand for broadband internet connectivity in Essex County is high with a score of 76 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Essex County have done a good job meeting the needs of its residents.

The Essex County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

93% of Essex County households have an internet connection despite having 99.02% availability. 83% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 83% of households have a broadband connection such as fiber, cable or DSL available to their home, 83% subscribe to it. A very large amount of Essex County residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Counties Compare to Essex County?

How Much Speed does a Essex County Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Essex County is 2.6, which is larger than the Massachusetts average of 2.5 and smaller than the national average of 2.7. Essex County’s average household income is $114,904 which is higher than the Massachusetts average of $118,000 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Essex County also has 15% of its population enrolled in school between the 6th grade and college level, this is lower than the Massachusetts average of 17%. Additionally, 16% of residents work from home, which is lower than the 18% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of Essex County has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Essex County households are more technology-engaged. 95% of households have some sort of computing device, 85% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Essex County?

Which Cable Internet Providers are Available in Essex County?

Which DSL Internet Providers are Available in Essex County?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Essex County, MA.

Which Fixed Wireless and LTE Internet Providers are Available in Essex County?

Which ISP Should You Choose in Essex County?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Essex County is T-Mobile Home Internet.
• The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Essex County is T-Mobile Home Internet.
• HughesNet, XFINITY from Comcast, and Viasat has the broadest coverage in Essex County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Essex County compare to other cities with a similar population?

To see how Essex County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Essex County’s C+ ISP Report Card and 76 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Essex County