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5 Best Internet Providers in Schuylkill Southwest, Philadelphia, PA

Find internet availability by address in Schuylkill Southwest, Philadelphia, PA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Schuylkill Southwest ISP Report Card | Business Internet in Schuylkill Southwest

Schuylkill Southwest ISP Report at a Glance
ISP grade Schuylkill Southwest ISP Report Card B+
Average speed Download Speed for Most Households 1,770 Mbps
ISP count Number of Internet Service Providers 5
Customer review count Real Schuylkill Southwest Customer Ratings 1

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Schuylkill Southwest has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, Fiber, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Schuylkill Southwest.

Schuylkill Southwest overview

▼

Schuylkill Southwest has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, DSL, Fiber, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Schuylkill Southwest.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

EarthLink

EarthLink logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $39.95 - $109.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Schuylkill Southwest.

Max Download Speed InfoCalculated from the maximum speeds available to most Schuylkill Southwest residents, weighted by block population.

Customer Rating

Fiber

99.6%

992 Mbps

2,300 Mbps

Fiber: 3.7 of 5 stars

(6)

Fixed Wireless

97.3%

84 Mbps

100 Mbps

Wireless: 3.3 of 5 stars

(4)

Verizon

Verizon logo

Availability:

99.8%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $49.99 - $109.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Schuylkill Southwest.

Max Download Speed InfoCalculated from the maximum speeds available to most Schuylkill Southwest residents, weighted by block population.

Customer Rating

Fiber

99.6%

992 Mbps

2,300 Mbps

Fiber: 3.9 of 5 stars

(433)

Fixed Wireless

54.8%

718 Mbps

1,000 Mbps

Wireless: 3.6 of 5 stars

(350)

XFINITY

XFINITY logo

Availability:

100.0%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Schuylkill Southwest.

Max Download Speed InfoCalculated from the maximum speeds available to most Schuylkill Southwest residents, weighted by block population.

Customer Rating

Fiber

2.1%

1,200 Mbps

1,200 Mbps

Fiber: 3.5 of 5 stars

(290)

Cable

98.3%

1,769 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

Above are the top 4 providers in Schuylkill Southwest, Philadelphia, PA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

99.9%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Schuylkill Southwest.

Max Download Speed InfoCalculated from the maximum speeds available to most Schuylkill Southwest residents, weighted by block population.

Customer Rating

Fixed Wireless

99.9%

89 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

AT&T

AT&T logo

Availability:

97.3%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in Schuylkill Southwest.

Max Download Speed InfoCalculated from the maximum speeds available to most Schuylkill Southwest residents, weighted by block population.

Customer Rating

Fixed Wireless

97.3%

84 Mbps

100 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for Schuylkill Southwest residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Schuylkill Southwest ratings may vary and are shown below.

Who is the Best Internet Provider in Schuylkill Southwest, Philadelphia, PA?

AT&T is the highest-rated internet provider in Schuylkill Southwest based on 370 Pennsylvania customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in Schuylkill Southwest, Pennsylvania, and customers throughout the country.

Top Rated Internet Providers in Schuylkill Southwest

Verizon3.723.77
XFINITY3.363.35
AT&T4.003.64
T-Mobile Home Internet3.824.04
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all Schuylkill Southwest Internet Providers

ISP / Tech TypeSchuylkill Southwest OverallPennsylvania OverallNational OverallFor Service
Verizon (1) (122) (783)View Plans
XFINITY (0) (221) (2318)View Plans
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 370 reviews from Pennsylvania internet customers, AT&T is the best internet service provider for Schuylkill Southwest residents. AT&T was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Pennsylvania, with 3.82 out of 5 stars and 99.9% coverage in Schuylkill Southwest.

At a national level, based on 4445 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in Schuylkill Southwest?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

Schuylkill Southwest, Philadelphia, PA map of internet availability

 

Speeds and coverage vary within the neighborhood, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in Schuylkill Southwest?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Schuylkill Southwest

Max Advertised Speed in Schuylkill Southwest, Philadelphia, PA

EarthLink2,300 Mbps
Verizon2,300 Mbps
XFINITY2,000 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps

ISP / Tech TypeMax Advertised Speed
Verizon2,300 Mbps
EarthLink2,300 Mbps
XFINITY from Comcast2,000 Mbps
AT&T100 Mbps
T-Mobile Home Internet100 Mbps
Viasat100 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in Schuylkill Southwest

Verizon4.013.98
XFINITY3.753.76
AT&T4.303.74
T-Mobile Home Internet3.653.96
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSchuylkill Southwest SpeedPennsylvania SpeedNational SpeedFor Service
Verizon (1) (122) (783)View Plans
XFINITY (0) (221) (2318)View Plans
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by Schuylkill Southwest ISPs to the FCC, the fastest speeds in the neighborhood are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in Schuylkill Southwest. Therefore, the average customer can get up to 1,760 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the neighborhood rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Schuylkill Southwest?

Pennsylvania customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.10 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Schuylkill Southwest customers with an average price rating of 3.71 out of 5.

The chart and graph below show how customers in Schuylkill Southwest, Pennsylvania, and the United States rated the affordability of their internet service.

Rated Affordability in Schuylkill Southwest

XFINITY2.973.01
Verizon3.433.45
AT&T4.103.45
T-Mobile Home Internet3.714.09
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeSchuylkill Southwest AffordabilityPennsylvania AffordabilityNational AffordabilityFor Service
XFINITY (0) (221) (2318)View Plans
Verizon (1) (122) (783)View Plans
AT&T (0) (10) (1007)View Plans
T-Mobile Home Internet (0) (17) (322)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Schuylkill Southwest Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Schuylkill Southwest below, including the metrics used and how Schuylkill Southwest compares to the rest of Philadelphia and nation.

Schuylkill Southwest ISP Report Card: B+
Metric

(hover for details)
Schuylkill Southwest Pennsylvania USA
99.61% 86.00% 71.53%
1,770 Mbps 2,166 Mbps 3,583 Mbps
6.5 6.0 7.1

 

Schuylkill Southwest Digital Connectivity Index: 76 / 100
Metric

(hover for details)
Schuylkill Southwest Pennsylvania USA
2.0 2.6 2.7
27% 19% 15%
97% 96% 96%
97% 93% 91%
90% 81% 76%
90% 82% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

Schuylkill Southwest ISP Report Card & Digital Connectivity Index

The ISP Report Card in Schuylkill Southwest is B+, which is much better than other neighborhoods. The local demand for broadband internet connectivity in Schuylkill Southwest is high with a score of 76 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Schuylkill Southwest have done a good job meeting the needs of its residents.

The Schuylkill Southwest ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

97% of Schuylkill Southwest households have an internet connection despite having 100.00% availability. 90% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 90% of households have a broadband connection such as fiber, cable or DSL available to their home, 90% subscribe to it. A very large amount of Schuylkill Southwest residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to Schuylkill Southwest?

Rittenhouse Square, Philadelphia, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 75 / 100
Point Breeze-Philadelphia, Philadelphia, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 58 / 100
City Center West, Philadelphia, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 75 / 100

Bella Vista, Philadelphia, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 75 / 100
Wharton-Hawthorne-Bella Vista, Philadelphia, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 70 / 100
Grays Ferry, Philadelphia, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 59 / 100

University City, Philadelphia, PA

  • ISP Report Card: C+
  • Digital Connectivity Index: 61 / 100
City Center East, Philadelphia, PA

  • ISP Report Card: B
  • Digital Connectivity Index: 74 / 100
Girard Estates, Philadelphia, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 62 / 100

How Much Speed does a Schuylkill Southwest Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Schuylkill Southwest is 2.0, which is smaller than the Philadelphia average of 2.6 and smaller than the national average of 2.7. Schuylkill Southwest’s average household income is $128,552 which is much higher than the Philadelphia average of $105,219 and much higher than the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

Schuylkill Southwest also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Philadelphia average of 16%. Additionally, 27% of residents work from home, which is higher than the 19% of residents in Philadelphia who work from home. This and other factors you can see above show us that the community of Schuylkill Southwest has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Schuylkill Southwest households are more technology-engaged. 97% of households have some sort of computing device, 90% have desktops or laptops in the home, and 97% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Schuylkill Southwest?

EarthLink Fiber in Schuylkill Southwest, Philadelphia, PA

EarthLink logo

Availability:

99.6%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

992 Mbps

EarthLink offers Fiber service to 99.6% of Schuylkill Southwest homes. Across the neighborhood, EarthLink Fiber has speeds up to 992 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 893 Mbps throughout the neighborhood. EarthLink Fiber is rated about the same as other types of internet service available in Schuylkill Southwest from EarthLink in terms of customer satisfaction.

Verizon Fiber in Schuylkill Southwest, Philadelphia, PA

Verizon logo

Availability:

99.6%

Customer Rating:

3.9 of 5 stars

(433)

Avg. Download Speed

992 Mbps

Verizon offers Fiber service to 99.6% of Schuylkill Southwest homes. Across the neighborhood, Verizon Fiber has speeds up to 992 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 893 Mbps throughout the neighborhood. Verizon Fiber is rated about the same as other types of internet service available in Schuylkill Southwest from Verizon in terms of customer satisfaction.

XFINITY Fiber in Schuylkill Southwest, Philadelphia, PA

XFINITY logo

Availability:

2.1%

Customer Rating:

3.5 of 5 stars

(290)

Avg. Download Speed

1,200 Mbps

XFINITY from Comcast offers Fiber service to 2.1% of Schuylkill Southwest homes. Across the neighborhood, XFINITY Fiber has speeds up to 1,200 Mbps, with speeds from 1,200 Mpbs up to 1,200 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 35, with an average of 35 Mbps throughout the neighborhood. XFINITY Fiber is rated about the same as other types of internet service available in Schuylkill Southwest from XFINITY in terms of customer satisfaction.

Which Cable Internet Providers are Available in Schuylkill Southwest?

XFINITY Cable in Schuylkill Southwest, Philadelphia, PA

XFINITY logo

Availability:

98.3%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,769 Mbps

XFINITY from Comcast offers Cable service to 98.3% of Schuylkill Southwest homes. Across the neighborhood, XFINITY Cable has speeds up to 1,769 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 188 Mbps throughout the neighborhood. XFINITY Cable is rated the same as other types of internet service available in Schuylkill Southwest from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in Schuylkill Southwest?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Schuylkill Southwest, Philadelphia, PA.

Which Fixed Wireless and LTE Internet Providers are Available in Schuylkill Southwest?

T-Mobile Home Internet Fixed Wireless in Schuylkill Southwest, Philadelphia, PA

T-Mobile Home Internet logo

Availability:

99.9%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

89 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 99.9% of Schuylkill Southwest homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 89 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 17 Mbps throughout the neighborhood. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in Schuylkill Southwest from T-Mobile Home Internet in terms of customer satisfaction.

EarthLink Fixed Wireless in Schuylkill Southwest, Philadelphia, PA

EarthLink logo

Availability:

97.3%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

84 Mbps

EarthLink offers Fixed Wireless service to 97.3% of Schuylkill Southwest homes. Across the neighborhood, EarthLink Fixed Wireless has speeds up to 84 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood. EarthLink Fixed Wireless is rated other types of internet service available in Schuylkill Southwest from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in Schuylkill Southwest, Philadelphia, PA

AT&T logo

Availability:

97.3%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

84 Mbps

AT&T offers Fixed Wireless service to 97.3% of Schuylkill Southwest homes. Across the neighborhood, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 84 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 16 Mbps throughout the neighborhood. AT&T Fixed Wireless is rated other types of internet service available in Schuylkill Southwest from AT&T in terms of customer satisfaction.

Verizon Fixed Wireless in Schuylkill Southwest, Philadelphia, PA

Verizon logo

Availability:

54.8%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

718 Mbps

Verizon offers Fixed Wireless service to 54.8% of Schuylkill Southwest homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 718 Mbps, with speeds from 300 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 75, with an average of 53 Mbps throughout the neighborhood. Verizon Fixed Wireless is rated other types of internet service available in Schuylkill Southwest from Verizon in terms of customer satisfaction.

Which ISP Should You Choose in Schuylkill Southwest?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in Schuylkill Southwest is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in Schuylkill Southwest is AT&T.
  • Viasat, EarthLink, HughesNet, and XFINITY from Comcast has the broadest coverage in Schuylkill Southwest, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does Schuylkill Southwest compare to other cities with a similar population?

To see how Schuylkill Southwest stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Schuylkill Southwest’s B+ ISP Report Card and 76 / 100 Digital Connectivity Index.

Kailua Kona, Kailua-Kona, HI

  • ISP Report Card: B-
  • Digital Connectivity Index: 77 / 100
Strawberry Mansion, Philadelphia, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 47 / 100
Sterling Ridge, The Woodlands, TX

  • ISP Report Card: A
  • Digital Connectivity Index: 92 / 100

Melrose, Oakland, CA

  • ISP Report Card: A
  • Digital Connectivity Index: 65 / 100
Magnolia, Seattle, WA

  • ISP Report Card: B
  • Digital Connectivity Index: 80 / 100
Alden Bridge, The Woodlands, TX

  • ISP Report Card: A
  • Digital Connectivity Index: 89 / 100

Lakeshore, San Francisco, CA

  • ISP Report Card: B
  • Digital Connectivity Index: 73 / 100
Kenwood, Chicago, IL

  • ISP Report Card: B-
  • Digital Connectivity Index: 55 / 100
Kaimuki, Honolulu, HI

  • ISP Report Card: B
  • Digital Connectivity Index: 80 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Schuylkill Southwest

Customer Reviews

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Samuel Joliat

Dojo Networks

September 18, 2026

Dojo network sucks, but Ari Trussell the worker is goated helped a lot. Super nice, and professional.

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Ethan H

Dojo Networks

September 18, 2026

Ari Trussell did a great job on our wifi, was super helpful and personable.

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Shane Clark

FastBridge Fiber

September 16, 2026

This may be a bit long but stay with me people... I got FastBridge in the Reading, PA area. I ordered the 2GB speed. When they hooked it up, I stated to them that I needed range extenders because I have an old house that is brick. The tech said that the modem would work... well it didnt. They came back out to look at the service here and put up 2 range extenders. The speeds were in the 200s for download speed and 100s for upload. This is for a 2GB service mind you. The tech came in and said that we weren't going to use 2GB, maybe move down to 1GB. I was impressed but the customer service from the tech. He was interested in fixing the issue. It was good for about a week and then speeds dropped again and I had to have them out for the 3rd time. When they came out, a supervisor was with and said there is an issue with it and that they will work it and get back to me... never did! I got frustrated enough again to call them. I told them I wanted to speak to a supervisor (apparently, they are never there). The tech said that he was going to escalate the ticket to his supervisor for them to call me in the next 24-48 hours. I called 9/8/28, it is 9/16/26 and I have heard nothing! I got on the computer this morning and my speeds were in the 200s again. I tried to call again and this time the lady told me that I am unable to talk to a supervisor again. I was a help desk guy and know how this type of stuff works! She said she was going to escalate it again and I said no I want to speak to a supervisor. She then refused my request. I told her I was going to drive to the site to talk to someone in person and said thats fine you can but we are not there. I then went to the store and guess what... it was locked and no one answered the door (i guess people dont feel like they have to work anymore). They have 0 issues with taking my money but have a problem fixing the problem. I left Xfinity to have a bigger headache!

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ISPReports User

Dojo Networks

September 09, 2026

Ari, the one who I was on the phone with, was awesome. Quick service and nice!

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ISPReports User

VNET Fiber

August 01, 2026

Speeds are much slower than what I've paid for

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