Best Internet Providers in Shutesbury, MA
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Shutesbury, MA
Shutesbury has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Cable, Fiber, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Shutesbury.
Ranks compare Shutesbury with the 15,682 US towns of 1,000 to 9,999 people, the tiers of our fastest-cities rankings.
The Best Internet in Shutesbury, MA at a Glance
Shutesbury Internet Providers, Ranked by Coverage, Speed and Customer Ratings
South Hadley Electric Light Department
Connection
Customer Rating
Fiber
EarthLink
Connection
Customer Rating
Fixed Wireless
AT&T
Connection
Customer Rating
Fixed Wireless
T-Mobile Home Internet
Connection
Customer Rating
Fixed Wireless
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Shutesbury ratings may vary and are shown below.
Who is the Best Internet Provider in Shutesbury, MA?
AT&T is the highest-rated internet provider in Shutesbury based on 113 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
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Which Providers are Available at my Home in Shutesbury?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
How Shutesbury Compares to Places Its Size
Shutesbury's report card score is in the bottom 48% and its connectivity index is in the top 4%.
| Measure | Shutesbury | Rank among US towns of 1,000 to 9,999 people | Franklin County | Massachusetts | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 100.0% | top 1% | 21.0% | 63.8% | 71.5% | Tied with 1,055 other places at 100.0% |
| Average top speed | 1,019 Mbps | bottom 37% | 1,603 Mbps | 1,862 Mbps | 3,486 Mbps | Collegedale, TN and Lakesite, TN and 2 more (25,000 Mbps) |
| Providers at a typical address | 2.6 | bottom 5% | 3.6 | 5.8 | 7.1 | McLendon-Chisholm, TX (14.2) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.5 | top 45% | 2.2 | 2.5 | 2.7 | St. George, GA (6.2) |
| Workers who work from home | 27% | top 4% | 15% | 18% | 15% | Indian Springs, NV (76%) |
| Homes with a computer, tablet or phone | 99% | top 4% | 95% | 96% | 96% | 515 places at 100% |
| Homes with internet | 98% | top 3% | 92% | 93% | 91% | 115 places at 100% |
| Homes on fiber, cable or DSL | 90% | top 3% | 78% | 82% | 76% | Bunkerville, NV and Fort Myer, VA and 3 more (100%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 91% | top 7% | 82% | 84% | 81% | 12 places at 100% |
| Median household income | $121,737 | top 9% | $77,393 | $118,000 | $93,246 | 16 places at $250,001 |
| Residents in school (6th grade to college) | 14% | top 33% | 13% | 17% | 16% | University Park, PA (95%) |
Fiber reaches 100.0% of homes in Shutesbury, against 21.0% across Franklin County and 63.8% across Massachusetts. Households in Shutesbury are smaller than the US average (2.5 people against 2.7); 27% of workers work from home (US 15%); and the median household income is $121,737 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Shutesbury
Which Fiber Internet Providers are Available in Shutesbury?
South Hadley Electric Light Department Fiber in Shutesbury, MA
Availability:
99.4%
Customer Rating:
(1)
Avg. Download Speed
1,000 Mbps
South Hadley Electric Light Department offers Fiber service to 99.4% of Shutesbury homes. Across the city, South Hadley Electric Light Department Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Whip City Fiber in Shutesbury, MA
Availability:
3.2%
Customer Rating:
(4)
Avg. Download Speed
1,000 Mbps
Whip City Fiber offers Fiber service to 3.2% of Shutesbury homes. Across the city, Whip City Fiber is the only type of service available from the company, with speeds up to 1,000 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Shutesbury?
EarthLink Fixed Wireless in Shutesbury, MA
Availability:
54.8%
Customer Rating:
(4)
Avg. Download Speed
25 Mbps
EarthLink offers Fixed Wireless service to 54.8% of Shutesbury homes. Across the city, EarthLink Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
AT&T Fixed Wireless in Shutesbury, MA
Availability:
54.8%
Customer Rating:
(205)
Avg. Download Speed
25 Mbps
AT&T offers Fixed Wireless service to 54.8% of Shutesbury homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps
T-Mobile Home Internet Fixed Wireless in Shutesbury, MA
Availability:
46.5%
Customer Rating:
(342)
Avg. Download Speed
66 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 46.5% of Shutesbury homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the city.
Which Cable Internet Providers are Available in Shutesbury?
XFINITY Cable in Shutesbury, MA
Availability:
2.4%
Customer Rating:
(2077)
Avg. Download Speed
1,800 Mbps
XFINITY from Comcast offers Cable service to 2.4% of Shutesbury homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,800 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 196 Mbps throughout the city.
Which DSL Internet Providers are Available in Shutesbury?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Shutesbury, MA.
Internet in Shutesbury by Neighborhood and ZIP Code
Shutesbury has 1 ZIP code with its own page. Each row links to that place’s page.
Neighborhoods in Shutesbury
| Neighborhood | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|
ZIP codes in Shutesbury
| ZIP code | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| 01072 | 1,518 | 100.0% | 1,000 Mbps | 2.7 | C+ | 88/100 |
How Shutesbury Compares to Nearby Places
The 10 places nearest to Shutesbury that have their own pages are all within 7 miles. Among them, Leverett has the most homes with fiber (98.7%) and Sunderland the fewest (0.0%); Shutesbury has 100.0%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Shutesbury (this page) | 1,318 | 100.0% | 1,019 Mbps | 2.6 | C+ | 87/100 |
| Amherst | 14,620 | 29.5% | 1,865 Mbps | 4 | C- | 81/100 |
| Sunderland | 3,884 | 0.0% | 1,890 Mbps | 3.9 | D+ | 76/100 |
| Leverett | 1,859 | 98.7% | 1,122 Mbps | 2.2 | C+ | 79/100 |
| New Salem | 972 | 99.5% | 1,000 Mbps | 2.7 | C | 70/100 |
| Wendell | 617 | 88.7% | 1,072 Mbps | 2 | C- | 66/100 |
| Pelham | 364 | 28.6% | 1,235 Mbps | 3.2 | D+ | 79/100 |
| Wendell Depot | 334 | 95.5% | 1,000 Mbps | 1.3 | C- | 66/100 |
| North Leverett | 267 | 48.7% | 1,196 Mbps | 3.4 | C- | 72/100 |
| Factory Hollow | 176 | 42.6% | 1,347 Mbps | 3 | D+ | 82/100 |
| West Pelham | 121 | 0.0% | 1,200 Mbps | 2 | D- | 75/100 |
Who is the Fastest Internet Provider in Shutesbury?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, South Hadley Electric Light Department should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Shutesbury
| XFINITY from Comcast | 2,000 |
|---|---|
| South Hadley Electric Light Department | 1,000 |
| Whip City Fiber | 1,000 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| AT&T | 25 |
| EarthLink | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Shutesbury. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Shutesbury Internet Providers
Based on 113 reviews from Massachusetts internet customers, AT&T is the best internet service provider for Shutesbury residents. AT&T was rated at an average of 4.50 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 46.5% coverage in Shutesbury.
At a national level, based on 3792 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.
Local, State, and National Ratings for all Shutesbury Internet Providers
The table below shows average customer ratings from customers in Shutesbury, Massachusetts, and customers throughout the country.
| ISP / Tech Type | Shutesbury Overall | Massachusetts Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| AT&T |  (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Whip City Fiber | (0) | (4) | (4) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| XFINITY | (0) |  (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Shutesbury
Based on data reported by Shutesbury ISPs to the FCC, the fastest speeds in the city are available through South Hadley Electric Light Department. The company offers speeds up to 1,000 Mbps in Shutesbury. Therefore, the average customer can get up to 1,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Shutesbury Speed | Massachusetts Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Whip City Fiber | (0) | (4) | (4) | View Plans | ||
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Shutesbury?
Of the providers in Shutesbury, customers rate AT&T the best for price. Data comes from customers rating their satisfaction with pricing: in Shutesbury where enough of them have reviewed a provider, otherwise across Massachusetts or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
AT&T is rated 4.50 out of 5 for price, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.50 out of 5.
The table below shows how customers in Shutesbury, Massachusetts, and the United States rated the affordability of their internet service.
Rated Affordability in Shutesbury
| ISP / Tech Type | Shutesbury Affordability | Massachusetts Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| AT&T | (0) | (4) | (1051) | View Plans | ||
| T-Mobile Home Internet | (0) | (4) | (342) | View Plans | ||
| Whip City Fiber | (0) | (4) | (4) | View Plans | ||
| South Hadley Electric Light Department | (0) | (1) | (1) | View Plans | ||
| XFINITY | (0) | (100) | (2379) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in Massachusetts
Customer Reviews
Pl
Verizon
November 11, 2026 Verizon is hands down the worst company I’ve ever had to deal with. Their service is shit, the prices are obscene and their customer service couldn’t possibly be more useless than it is
Jen V.
Crossroads Fiber
June 16, 2026 Chicopee fiber has been a god send. The people who came in to install the fiber were very professional. My only complaint was that it took two weeks to get an appointment. The service itself if very reliable. We have yet to have an outage but our connection speeds and coverage areas have been very consistent. Lastly the price point is spot on and I like not having to have cable as we don't use that.
A Lynn, MA Customer
AT&T Fiber
June 05, 2026 A Medfield, MA Customer
XFINITY Cable
May 24, 2026 Morgan R.
Verizon Fiber
May 17, 2026 As a busy mom juggling freelance work and keeping up with two energetic kids, reliable internet is non-negotiable in our Boston home. We've been with Verizon Fios for years, and honestly, it's been a lifesaver. The speed is consistently fantastic, which means smooth video calls for my editing work and no buffering when the kids are streaming their favorite shows. Plus, with some of the "insider tips" I've picked up over time, I feel like we're getting incredible value for the robust service we receive. It just makes life so much easier when you don't have to worry about your internet connection dropping out.
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Which ISP Should You Choose in Shutesbury?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Shutesbury is AT&T.
- The fastest internet provider should be South Hadley Electric Light Department. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Shutesbury is AT&T.
- Viasat, South Hadley Electric Light Department, and HughesNet has the broadest coverage in Shutesbury, available to 99.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.