6 Best Internet Providers in South Norfolk, Chesapeake, VA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in South Norfolk, Chesapeake, VA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your neighborhood.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local South Norfolk ratings may vary and are shown below.

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3. South Norfolk, Chesapeake, VA Internet Service Providers
   

Who is the Best Internet Provider in South Norfolk, Chesapeake, VA?

Cox Communications is the best internet provider in South Norfolk based on Chesapeake customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Cox Communications had the best reviews at the local, state, and national levels versus all available providers in South Norfolk, making it a solid recommendation among providers with reviews. Cox Communications is an option for 99.72% of the neighborhood.

The chart and table below show average customer ratings from customers in South Norfolk, Virginia, and customers throughout the country.

Top Rated Internet Providers in South Norfolk

Local, State, and National Ratings for all South Norfolk Internet Providers

Based on 126 reviews from Chesapeake internet customers, Cox Communications is the best internet service provider for South Norfolk residents. Cox Communications was rated at an average of 3.60 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in Chesapeake, with 3.00 out of 5 stars and 70.9% coverage in South Norfolk.

At a national level, based on 2403 national reviews for any of the providers listed above, Lumos Networks is rated higher than any other provider, with a rating of 4.28 out of 5.

Who is the Fastest Internet Provider in South Norfolk?

According to unbiased feedback from real internet customers in the neighborhood, they reported being happiest with speeds provided by Cox Communications. On the other hand, based on data provided by the internet providers to the FCC, Lumos Networks should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in South Norfolk

	ISP / Tech Type	Max Advertised Speed
	Lumos Networks	5,000 Mbps
	Cox Communications	2,000 Mbps
	Verizon	1,000 Mbps
	EarthLink	940 Mbps
	T-Mobile Home Internet	100 Mbps
	AT&T	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in South Norfolk

Based on data reported by South Norfolk ISPs to the FCC, the fastest speeds in the neighborhood are available through Lumos Networks. The company offers speeds up to 5,000 Mbps in South Norfolk. Therefore, the average customer can get up to 4,994 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the neighborhood rated their satisfaction with internet speed highest with Cox Communications. This indicates Cox reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in South Norfolk?

Chesapeake customers rate Cox Communications as the cheapest internet service provider in city. Data comes from customers in the city rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

Cox Communications received a local rating of 3.00 out of 5, which is much lower than the average across all internet providers in the country. Verizon is rated in second place for affordability by the company’s South Norfolk customers with an average price rating of 3.00 out of 5.

The chart and graph below show how customers in South Norfolk, Chesapeake, and the United States rated the affordability of their internet service.

Rated Affordability in South Norfolk

South Norfolk Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the neighborhood and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for South Norfolk below, including the metrics used and how South Norfolk compares to the rest of Chesapeake and nation.

South Norfolk ISP Report Card: B

	Metric (hover for details)	South Norfolk	Virginia	USA
	Fiber Availability Percent The percentage of households in South Norfolk that have a Fiber internet connection available to their home.	84.10%	89.36%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	4,407 Mbps	2,397 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for South Norfolk.	5.6	6.1	6.8

 

South Norfolk Digital Connectivity Index: 58 / 100

	Metric (hover for details)	South Norfolk	Virginia	USA
	Average Household SizeA larger household size in a neighborhood indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.8	2.7	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	8%	12%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	93%	97%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	85%	93%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	72%	80%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	72%	80%	76%

South Norfolk ISP Report Card & Digital Connectivity Index

The ISP Report Card in South Norfolk is B, which is better than other neighborhoods. The local demand for broadband internet connectivity in South Norfolk is high with a score of 58 / 100 in our Digital Connectivity Index. This means that internet service providers operating in South Norfolk have done a average job meeting the needs of its residents.

The South Norfolk ISP Report Card evaluates the neighborhood on availability and speed metrics compared to other neighborhoods in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a neighborhood needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

85% of South Norfolk households have an internet connection despite having 100.00% availability. 72% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 72% of households have a broadband connection such as fiber, cable or DSL available to their home, 72% subscribe to it. A large amount of South Norfolk residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Neighborhoods Compare to South Norfolk?

How Much Speed does a South Norfolk Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in South Norfolk is 2.8, which is larger than the Chesapeake average of 2.7 and larger than the national average of 2.7. South Norfolk's average household income is $70,300 which is lower than the Chesapeake average of $102,754 and about average for the national average of $90,606. Homes with more people living in them and with lower incomes tend to indicate a fairly average device usage pattern.

South Norfolk also has 16% of its population enrolled in school between the 6th grade and college level, this is lower than the Chesapeake average of 17%. Additionally, 8% of residents work from home, which is lower than the 12% of residents in Chesapeake who work from home. This and other factors you can see above show us that the community of South Norfolk has a high need for internet connectivity and speeds.

Compared to the rest of the country, South Norfolk households are about average when it comes to technological engagement. 93% of households have some sort of computing device, 80% have desktops or laptops in the home, and 90% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in South Norfolk?

Which Cable Internet Providers are Available in South Norfolk?

Which DSL Internet Providers are Available in South Norfolk?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in South Norfolk, Chesapeake, VA.

Which Fixed Wireless and LTE Internet Providers are Available in South Norfolk?

Which ISP Should You Choose in South Norfolk?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in South Norfolk is Cox.
• The fastest internet provider should be Lumos Networks. Considering speed for the money and reliability in speeds, Cox Communications may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in South Norfolk is Cox.
• Viasat, HughesNet, and Cox Communications has the broadest coverage in South Norfolk, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does South Norfolk compare to other cities with a similar population?

To see how South Norfolk stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to South Norfolk's B ISP Report Card and 58 / 100 Digital Connectivity Index.