6 Best Internet Providers in Sterling Heights, MI

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Sterling Heights, MI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Sterling Heights ratings may vary and are shown below.

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3. Sterling Heights, MI Internet Service Providers
   

Who is the Best Internet Provider in Sterling Heights, MI?

WOW! is the best internet provider in Sterling Heights based on Michigan customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, WOW! had the best reviews at the local, state, and national levels versus all available providers in Sterling Heights, making it a solid recommendation among providers with reviews. WOW! is an option for 97.66% of the city.

The chart and table below show average customer ratings from customers in Sterling Heights, Michigan, and customers throughout the country.

Top Rated Internet Providers in Sterling Heights

Local, State, and National Ratings for all Sterling Heights Internet Providers

Based on 169 reviews from Michigan internet customers, WOW! is the best internet service provider for Sterling Heights residents. WOW! was rated at an average of 3.15 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Michigan, with 2.75 out of 5 stars and 99.9% coverage in Sterling Heights.

At a national level, based on 4161 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in Sterling Heights?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by WOW!. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in Sterling Heights

	ISP / Tech Type	Max Advertised Speed
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	WOW!	1,200 Mbps
	Verizon	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Sterling Heights

Based on data reported by Sterling Heights ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 5,000 Mbps in Sterling Heights. Therefore, the average customer can get up to 1,542 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with WOW!. This indicates WOW! reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Sterling Heights?

Michigan customers rate WOW! as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

WOW! received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s Sterling Heights customers with an average price rating of 2.50 out of 5.

The chart and graph below show how customers in Sterling Heights, Michigan, and the United States rated the affordability of their internet service.

Rated Affordability in Sterling Heights

Sterling Heights Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Sterling Heights below, including the metrics used and how Sterling Heights compares to the rest of Michigan and nation.

Sterling Heights ISP Report Card: B-

	Metric (hover for details)	Sterling Heights	Michigan	USA
	Fiber Availability Percent The percentage of households in Sterling Heights that have a Fiber internet connection available to their home.	18.67%	44.81%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	2,004 Mbps	2,523 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Sterling Heights.	7.8	6.5	6.8

 

Sterling Heights Digital Connectivity Index: 77 / 100

	Metric (hover for details)	Sterling Heights	Michigan	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.7	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	14%	12%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	95%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	94%	90%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	80%	72%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	80%	73%	76%

Sterling Heights ISP Report Card & Digital Connectivity Index

The ISP Report Card in Sterling Heights is B-, which is better than other cities. The local demand for broadband internet connectivity in Sterling Heights is high with a score of 77 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Sterling Heights have done a good job meeting the needs of its residents.

The Sterling Heights ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

94% of Sterling Heights households have an internet connection despite having 99.86% availability. 80% of households have fiber, cable, or DSL, 5% have satellite, 0% are still on dial-up, and 1% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 80% of households have a broadband connection such as fiber, cable or DSL available to their home, 80% subscribe to it. A large amount of Sterling Heights residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Sterling Heights?

How Much Speed does a Sterling Heights Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Sterling Heights is 2.7, which is larger than the Michigan average of 2.5 and larger than the national average of 2.7. Sterling Heights's average household income is $84,883 which is higher than the Michigan average of $80,476 and higher than the national average of $90,606. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

Sterling Heights also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Michigan average of 15%. Additionally, 14% of residents work from home, which is higher than the 12% of residents in Michigan who work from home. This and other factors you can see above show us that the community of Sterling Heights has a very high need for internet connectivity and speeds.

Compared to the rest of the country, Sterling Heights households are more technology-engaged. 96% of households have some sort of computing device, 86% have desktops or laptops in the home, and 93% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Sterling Heights?

Which Cable Internet Providers are Available in Sterling Heights?

Which DSL Internet Providers are Available in Sterling Heights?

Which Fixed Wireless and LTE Internet Providers are Available in Sterling Heights?

Which ISP Should You Choose in Sterling Heights?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Sterling Heights is WOW!.
• The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, WOW! may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Sterling Heights is WOW!.
• XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Sterling Heights, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Sterling Heights compare to other cities with a similar population?

To see how Sterling Heights stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Sterling Heights's B- ISP Report Card and 77 / 100 Digital Connectivity Index.