Which is better, XFINITY or WOW!?

WOW! is cheaper to start where you can get it, but XFINITY reaches 24 times as many people, so at most addresses XFINITY is the one on offer (and it is faster). Where both are offered (about 3.2 million people), XFINITY has the faster top speed for 85% of homes.

FasterXFINITYFaster for 85% of homes where both are offered.

Cheaper to startWOW!From $25 a month (promotional), then $65, vs $45.

Better ratedToo close to callRated about the same by their customers.

Available to more peopleXFINITY126.2 million people in 41 states, vs 5.3 million in 6 states.

XFINITY
Price: $45.00 - $119.00 / mo.
Speed: 100 - 2,000 Mbps
Internet Type: Cable and fiber
Rating (Reviews): (2296)
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WOW!
Price: $25.00 - $190.00 / mo.
Speed: 10 - 5,000 Mbps
Internet Type: Cable, fiber, and DSL
Rating (Reviews): (31)
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XFINITY vs. WOW! at a glance

Measure	XFINITY	WOW!
Available to	126.2 million people in 41 states	5.3 million people in 6 states
Main technology	Cable 98%, fiber 4%	Cable 91%, fiber 9%
Top download speed filed with the FCC	2,000 Mbps	5,000 Mbps
Fastest plan we list	1,200 Mbps down, 25 Mbps up	5,000 Mbps down, 5,000 Mbps up
Starting price	$45 a month (promotional), then $90	$25 a month (promotional), then $65
Cheapest plan, first 2 years	Not listed	Not listed
Customer rating	3.4 of 5 (2,356 reviews)	3.1 of 5 (33 reviews)
Rated for speed	3.8 of 5	3.7 of 5
Rated for price	3.0 of 5	3.3 of 5
Where both are offered	About 3.2 million people (60% of WOW!'s area); XFINITY is faster for 85% of them, the same top speed for 12%

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where XFINITY and WOW! are available

XFINITY and WOW! have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

XFINITY currently offers internet service in 11,730 cities and 934 counties across 41 states, reaching approximately 126,644,422 residents. Their service area includes major markets like Chicago, IL; Houston, TX; and Philadelphia, PA. By comparison, WOW! serves 5,265,249 residents in 327 cities and 50 counties in 6 states, with a presence in population centers such as Detroit, MI; Tampa, FL; and Charleston, SC.

Each provider’s own page has its full coverage map, county by county: XFINITY coverage map and WOW! coverage map.

Availability changes from one street to the next. Check your address to see whether XFINITY, WOW! or both are offered at your home.

XFINITY vs. WOW! Speeds and Technology

XFINITY and WOW! utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, XFINITY offers higher overall speeds, with speeds for most covered areas averaging 1,783 Mbps compared to WOW!’s average speed of 1,517 Mbps.

The availability of each provider’s fastest technology varies significantly by location. XFINITY’s premium Fiber service reaches 4.0% of their coverage area. Meanwhile, WOW!’s top-tier Fiber is available to 9.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

XFINITY vs. WOW! Plans and Prices

Below are the current internet plans and pricing details for XFINITY and WOW!, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

XFINITY vs. WOW! Customer Ratings and Reviews

Compare how real customers rate XFINITY and WOW! based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, XFINITY earns an overall rating of 3.35 / 5 stars from 2374 customer reviews, while WOW! maintains a 3.12 / 5 rating from 33 reviews. XFINITY outperforms WOW! by 0.2 points in overall satisfaction. XFINITY’s best-rated service is their Fiber offering at 3.50 / 5 stars, compared to WOW!’s highest-rated service, Cable, at 3.10 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

XFINITY vs. WOW! Pros and Cons

XFINITY

From 1,470 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 507 of 1,470 written reviews (230 call it slow). "I really appreciate how fast our connection is"
• Reliable connection: praised in 424 of 1,470 written reviews (305 report outages). "Reliability in my area is very good"
• Easy installation: praised in 90 of 1,470 written reviews (45 had install trouble). "The installation process was smooth and professional"

Cons

• Expensive for what you get: a complaint in 431 of 1,470 written reviews (334 call it good value). "more expensive than it should be"
• Poor customer service: a complaint in 333 of 1,470 written reviews (269 praise the service). "very bad when it comes to Customer Service"
• Bills that go up: a complaint in 278 of 1,470 written reviews; its starting price rises from $45 to $90 after the promotion. "The rate increased after a year without the company telling me"
• Slow uploads: 25 Mbps up on its 1,000 Mbps plan.

WOW!

From 17 written customer reviews on ISP Reports and our plan data.

Pros

• Good value: praised in 10 of 17 written reviews. "It is worth it however in the long run"
• Fast speeds: praised in 6 of 17 written reviews (4 call it slow). "the ISP has great speeds and pricing"

Cons

• Outages and drops: a complaint in 11 of 17 written reviews. "I notice a lot more disconnects than any other service"
• Bills that go up: a complaint in 5 of 17 written reviews; its starting price rises from $25 to $65 after the promotion. "frustrating to have price increases though"
• Poor customer service: a complaint in 3 of 17 written reviews. "their customer service is terrible"
• Slow uploads: 50 Mbps up on its 1,000 Mbps plan.

XFINITY vs. WOW! Top Cities

XFINITY serves 11,730 cities while WOW! is available in 327 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.