Best Internet Providers in Upper East Side, Manhattan, NY
All 6 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Upper East Side, Manhattan, NY
Upper East Side has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Upper East Side.
Ranks compare Upper East Side with the 30 neighborhoods in Manhattan.
The Best Internet in Upper East Side, Manhattan, NY at a Glance
Upper East Side Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Upper East Side ratings may vary and are shown below.
Who is the Best Internet Provider in Upper East Side, Manhattan, NY?
Spectrum is the highest-rated internet provider in Upper East Side based on 356 New York customer reviews, and Starry has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
or call 1-877-411-1381
Which Providers are Available at my Home in Upper East Side?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Upper East Side, Manhattan
- EarthLink - fiber coverage map
- Verizon - fiber coverage map
- Astound Broadband - cable coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- Starry - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Astound Broadband - fiber coverage map
How Upper East Side Compares to the Rest of Manhattan
Upper East Side's report card score is tied 8th of 30 and its connectivity index is tied 10th of 30.
| Measure | Upper East Side | Rank among neighborhoods in Manhattan | Manhattan | New York County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 96.8% | 14th of 30 | 95.0% | 95.0% | 71.5% | Carnegie Hill and Garment District and 1 more (100.0%) |
| Average top speed | 2,214 Mbps | Tied 8th of 30 | 2,137 Mbps | 2,137 Mbps | 3,486 Mbps | North Sutton Area (2,278 Mbps) |
| Providers at a typical address | 7.5 | 7th of 30 | 7 | 7 | 7.1 | Chelsea (7.8) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 1.9 | Tied 15th of 30 | 2.1 | 2.1 | 2.7 | Inwood and Washington Heights (2.7) |
| Workers who work from home | 28% | Tied 9th of 30 | 25% | 25% | 15% | North Sutton Area (37%) |
| Homes with a computer, tablet or phone | 98% | Tied 10th of 30 | 96% | 96% | 96% | Murray Hill and Roosevelt Island (100%) |
| Homes with internet | 95% | Tied 12th of 30 | 92% | 92% | 91% | Financial District and Greenwich Village and 1 more (98%) |
| Homes on fiber, cable or DSL | 87% | Tied 11th of 30 | 81% | 81% | 76% | Tribeca (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 92% | Tied 13th of 30 | 84% | 84% | 81% | Battery Park and Garment District and 2 more (96%) |
| Median household income | $174,364 | 10th of 30 | $126,800 | $126,799 | $93,246 | Battery Park ($231,549) |
| Residents in school (6th grade to college) | 11% | Tied 19th of 30 | 15% | 15% | 16% | Morningside Heights (45%) |
Fiber reaches 96.8% of homes in Upper East Side, against 95.0% across Manhattan and 95.0% across New York County. Households in Upper East Side are smaller than the US average (1.9 people against 2.7); 28% of workers work from home (US 15%); and the median household income is $174,364 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Upper East Side
Which Fiber Internet Providers are Available in Upper East Side?
EarthLink Fiber in Upper East Side, Manhattan, NY
Availability:
95.6%
Customer Rating:
(6)
Avg. Download Speed
2,187 Mbps
EarthLink offers Fiber service to 95.6% of Upper East Side homes. Across the neighborhood, EarthLink Fiber is the only type of service available from the company, with speeds up to 2,187 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,179 Mbps throughout the neighborhood.
Verizon Fiber in Upper East Side, Manhattan, NY
Availability:
95.6%
Customer Rating:
(453)
Avg. Download Speed
2,187 Mbps
Verizon offers Fiber service to 95.6% of Upper East Side homes. Across the neighborhood, Verizon Fiber has speeds up to 2,187 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,179 Mbps throughout the neighborhood. Verizon Fiber is rated about the same as other types of internet service available in Upper East Side from Verizon in terms of customer satisfaction.
Spectrum Fiber in Upper East Side, Manhattan, NY
Availability:
70.2%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 70.2% of Upper East Side homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Astound Broadband Fiber in Upper East Side, Manhattan, NY
Availability:
2.8%
Customer Rating:
(21)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Fiber service to 2.8% of Upper East Side homes. Across the neighborhood, Astound Broadband Fiber has speeds up to 1,500 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Upper East Side?
T-Mobile Home Internet Fixed Wireless in Upper East Side, Manhattan, NY
Availability:
97.4%
Customer Rating:
(342)
Avg. Download Speed
99 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.4% of Upper East Side homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 99 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 20 Mbps throughout the neighborhood.
Starry Fixed Wireless in Upper East Side, Manhattan, NY
Availability:
94.4%
Customer Rating:
(25)
Avg. Download Speed
305 Mbps
Starry offers Fixed Wireless service to 94.4% of Upper East Side homes. Across the neighborhood, Starry Fixed Wireless is the only type of service available from the company, with speeds up to 305 Mbps, with speeds from 300 Mpbs up to 800 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 250, with an average of 102 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Upper East Side, Manhattan, NY
Availability:
91.9%
Customer Rating:
(362)
Avg. Download Speed
694 Mbps
Verizon offers Fixed Wireless service to 91.9% of Upper East Side homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 694 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 51 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Upper East Side?
Spectrum Cable in Upper East Side, Manhattan, NY
Availability:
97.4%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 97.4% of Upper East Side homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Astound Broadband Cable in Upper East Side, Manhattan, NY
Availability:
87.2%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 87.2% of Upper East Side homes. Across the neighborhood, Astound Broadband Cable has speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Upper East Side?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Upper East Side, Manhattan, NY.
How Upper East Side Compares to Its Neighbors
The 10 neighborhoods nearest to Upper East Side that have their own pages are all within 2 miles. Among them, North Sutton Area has the most homes with fiber (100.0%) and Roosevelt Island the fewest (71.7%); Upper East Side has 96.8%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Upper East Side (this page) | 175,616 | 96.8% | 2,214 Mbps | 7.5 | B+ | 74/100 |
| Upper West Side | 223,001 | 96.7% | 2,219 Mbps | 7.3 | B+ | 73/100 |
| Astoria (Queens) | 142,631 | 95.8% | 2,227 Mbps | 6.4 | B+ | 70/100 |
| Midtown | 62,244 | 99.7% | 2,243 Mbps | 7.6 | A- | 74/100 |
| Yorkville | 58,252 | 95.6% | 2,042 Mbps | 6.7 | B+ | 42/100 |
| Long Island City (Queens) | 57,482 | 92.1% | 2,165 Mbps | 6.6 | B | 70/100 |
| Carnegie Hill | 43,449 | 100.0% | 2,241 Mbps | 7.4 | A- | 77/100 |
| Murray Hill | 32,544 | 86.0% | 2,168 Mbps | 7.3 | B | 76/100 |
| Theater District | 22,451 | 95.2% | 2,160 Mbps | 7.6 | B+ | 50/100 |
| North Sutton Area | 19,366 | 100.0% | 2,278 Mbps | 7.4 | A- | 75/100 |
| Roosevelt Island | 11,722 | 71.7% | 1,871 Mbps | 5.2 | C+ | 53/100 |
Who is the Fastest Internet Provider in Upper East Side?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Upper East Side
| Verizon | 2,300 |
|---|---|
| EarthLink | 2,300 |
| Astound Broadband | 1,500 |
| Spectrum | 1,000 |
| Starry | 800 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Upper East Side. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Upper East Side Internet Providers
Based on 356 reviews from New York internet customers, Spectrum is the best internet service provider for Upper East Side residents. Spectrum was rated at an average of 3.07 out of 5 in our report for overall customer satisfaction. EarthLink wins for second-place in New York, with 3.00 out of 5 stars and 95.6% coverage in Upper East Side.
At a national level, based on 3269 national reviews for any of the providers listed above, Starry is rated higher than any other provider, with a rating of 4.24 out of 5.
Local, State, and National Ratings for all Upper East Side Internet Providers
The table below shows average customer ratings from customers in Upper East Side, New York, and customers throughout the country.
| ISP / Tech Type | Upper East Side Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Astound Broadband |  (0) | (5) | (122) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Starry | (0) |  (3) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Spectrum | (5) | (189) | (1949) | View Plans | ||
| Verizon | (2) | (140) | (816) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans |
Customer Ratings for Internet Provider Speeds in Upper East Side
Based on data reported by Upper East Side ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink. The company offers speeds up to 2,300 Mbps in Upper East Side. Therefore, the average customer can get up to 2,187 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Upper East Side Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (2) | (140) | (816) | View Plans | ||
| Spectrum | (5) | (189) | (1949) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Starry | (0) | (3) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Who is the Cheapest Internet Provider in Upper East Side?
Of the providers in Upper East Side, customers rate EarthLink the best for price. Data comes from customers rating their satisfaction with pricing: in Upper East Side where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
EarthLink is rated 2.00 out of 5 for price, which is much lower than the average across all internet providers in the country. T-Mobile Home Internet is rated second for affordability, with an average price rating of 4.11 out of 5.
The table below shows how customers in Upper East Side, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Upper East Side
| ISP / Tech Type | Upper East Side Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Starry | (0) | (3) | (25) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Verizon | (2) | (140) | (816) | View Plans | ||
| Spectrum | (5) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
Warren G
Spectrum Cable
April 13, 2026 Overall, Spectrum has been great! Pricing is fair and affordable. We rarely have connectivity issues and almost always receive advance notices if the company will be doing any work or maintenance that may cause a disruption in service. They are also great about letting us know when work is done. I also like that we can reset our router remotely using the Spectrum app. All in all we are extremely satisfied with Spectrum's internet service.
Julia C.
Verizon Fiber
January 30, 2026 Verizon has been a reliable internet service provider for my family for over 20 years. I have been able to rely on Verizon for quality internet service whether it was in a suburban home or urban apartment building. Additionally, I have found the ability to get a technician to my home to fix any issues a very seamless process. Between the quality of the internet service to the customer service, I have been very satisfied with Verizon and am a happy customer. I plan to continue to use Verizon for years to come.
AS
Spectrum Cable
July 25, 2025 The pricing for our internet is not conducive to the services. I feel like there should be more promotional offers for customers that are supportive to the company rather than continue to raise the price. It feels like we are being scammed.
A New York, NY Customer
XFINITY Cable
March 13, 2025 A New York, NY Customer
Spectrum Cable
October 28, 2024 Rate your provider
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Which ISP Should You Choose in Upper East Side?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Upper East Side is Spectrum.
- The fastest internet provider should be EarthLink. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Upper East Side is EarthLink.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Upper East Side, available to 97.4% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.