Best Internet Providers in Upper West Side, Manhattan, NY
All 7 providers, ranked by coverage, speed and customer ratings
Find internet availability by address in Upper West Side, Manhattan, NY
Upper West Side has 7 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, Fixed Wireless, and DSL internet are available in the neighborhood. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Upper West Side.
Ranks compare Upper West Side with the 30 neighborhoods in Manhattan.
The Best Internet in Upper West Side, Manhattan, NY at a Glance
Upper West Side Internet Providers, Ranked by Coverage, Speed and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
EarthLink
Connection
Customer Rating
Fiber
Verizon
Connection
Customer Rating
Fiber
Fixed Wireless
Astound Broadband
Connection
Customer Rating
Fiber
Cable
Providers with less than 1% coverage in this neighborhood are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Upper West Side ratings may vary and are shown below.
Who is the Best Internet Provider in Upper West Side, Manhattan, NY?
T-Mobile Home Internet is the highest-rated internet provider in Upper West Side based on 356 New York customer reviews, and Starry has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
Click here to get T-Mobile Home Internet
or call 1-833-601-2935
Which Providers are Available at my Home in Upper West Side?
Coverage changes block by block. Pick a provider and a technology to see where its service reaches: the darker the area, the larger the share of homes it covers. For your exact address, use the address search above.
Coverage map for each provider in Upper West Side, Manhattan
- EarthLink - fiber coverage map
- Verizon - fiber coverage map
- Astound Broadband - cable coverage map
- Spectrum - cable coverage map
- Spectrum - fiber coverage map
- Verizon - fixed wireless coverage map
- Starry - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- Astound Broadband - fiber coverage map
- Starry - fiber coverage map
- Nuvisions - dsl coverage map
How Upper West Side Compares to the Rest of Manhattan
Upper West Side's report card score is tied 11th of 30 and its connectivity index is tied 13th of 30.
| Measure | Upper West Side | Rank among neighborhoods in Manhattan | Manhattan | New York County | US | Leader |
|---|---|---|---|---|---|---|
| ISP Report Card inputs: what providers offer here | ||||||
| Fiber availability | 96.7% | Tied 15th of 30 | 95.0% | 95.0% | 71.5% | Carnegie Hill and Garment District and 1 more (100.0%) |
| Average top speed | 2,219 Mbps | 7th of 30 | 2,137 Mbps | 2,137 Mbps | 3,486 Mbps | North Sutton Area (2,278 Mbps) |
| Providers at a typical address | 7.3 | Tied 13th of 30 | 7 | 7 | 7.1 | Chelsea (7.8) |
| Connectivity index inputs: how much households need and use the internet | ||||||
| People per household | 2.0 | Tied 13th of 30 | 2.1 | 2.1 | 2.7 | Inwood and Washington Heights (2.7) |
| Workers who work from home | 30% | Tied 6th of 30 | 25% | 25% | 15% | North Sutton Area (37%) |
| Homes with a computer, tablet or phone | 97% | Tied 16th of 30 | 96% | 96% | 96% | Murray Hill and Roosevelt Island (100%) |
| Homes with internet | 95% | Tied 12th of 30 | 92% | 92% | 91% | Financial District and Greenwich Village and 1 more (98%) |
| Homes on fiber, cable or DSL | 87% | Tied 11th of 30 | 81% | 81% | 76% | Tribeca (93%) |
| More about the households here | ||||||
| Homes with a desktop or laptop | 89% | Tied 17th of 30 | 84% | 84% | 81% | Battery Park and Garment District and 2 more (96%) |
| Median household income | $163,079 | 12th of 30 | $126,800 | $126,799 | $93,246 | Battery Park ($231,549) |
| Residents in school (6th grade to college) | 13% | Tied 16th of 30 | 15% | 15% | 16% | Morningside Heights (45%) |
Fiber reaches 96.7% of homes in Upper West Side, against 95.0% across Manhattan and 95.0% across New York County. Households in Upper West Side are smaller than the US average (2.0 people against 2.7); 30% of workers work from home (US 15%); and the median household income is $163,079 (US $93,246).
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Fiber, 5G, Cable and DSL Internet in Upper West Side
Which Fiber Internet Providers are Available in Upper West Side?
EarthLink Fiber in Upper West Side, Manhattan, NY
Availability:
93.4%
Customer Rating:
(6)
Avg. Download Speed
2,248 Mbps
EarthLink offers Fiber service to 93.4% of Upper West Side homes. Across the neighborhood, EarthLink Fiber is the only type of service available from the company, with speeds up to 2,248 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,245 Mbps throughout the neighborhood.
Verizon Fiber in Upper West Side, Manhattan, NY
Availability:
93.4%
Customer Rating:
(453)
Avg. Download Speed
2,248 Mbps
Verizon offers Fiber service to 93.4% of Upper West Side homes. Across the neighborhood, Verizon Fiber has speeds up to 2,248 Mbps, with speeds from 980 Mpbs up to 2,300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 880 and as high as 2,300, with an average of 2,245 Mbps throughout the neighborhood. Verizon Fiber is rated about the same as other types of internet service available in Upper West Side from Verizon in terms of customer satisfaction.
Spectrum Fiber in Upper West Side, Manhattan, NY
Availability:
61.5%
Customer Rating:
(207)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 61.5% of Upper West Side homes. Across the neighborhood, Spectrum Fiber has speeds up to 1,000 Mbps
Astound Broadband Fiber in Upper West Side, Manhattan, NY
Availability:
1.8%
Customer Rating:
(21)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Fiber service to 1.8% of Upper West Side homes. Across the neighborhood, Astound Broadband Fiber has speeds up to 1,500 Mbps
Starry Fiber in Upper West Side, Manhattan, NY
Availability:
1.3%
Customer Rating:
(0)
Avg. Download Speed
300 Mbps
Starry offers Fiber service to 1.3% of Upper West Side homes. Across the neighborhood, Starry Fiber has speeds up to 300 Mbps
Which Fixed Wireless and LTE Internet Providers are Available in Upper West Side?
T-Mobile Home Internet Fixed Wireless in Upper West Side, Manhattan, NY
Availability:
97.1%
Customer Rating:
(342)
Avg. Download Speed
93 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.1% of Upper West Side homes. Across the neighborhood, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 93 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 18 Mbps throughout the neighborhood.
Starry Fixed Wireless in Upper West Side, Manhattan, NY
Availability:
89.1%
Customer Rating:
(25)
Avg. Download Speed
328 Mbps
Starry offers Fixed Wireless service to 89.1% of Upper West Side homes. Across the neighborhood, Starry Fixed Wireless has speeds up to 328 Mbps, with speeds from 300 Mpbs up to 800 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 100 and as high as 250, with an average of 105 Mbps throughout the neighborhood.
Verizon Fixed Wireless in Upper West Side, Manhattan, NY
Availability:
88.3%
Customer Rating:
(362)
Avg. Download Speed
623 Mbps
Verizon offers Fixed Wireless service to 88.3% of Upper West Side homes. Across the neighborhood, Verizon Fixed Wireless has speeds up to 623 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 46 Mbps throughout the neighborhood.
Which Cable Internet Providers are Available in Upper West Side?
Spectrum Cable in Upper West Side, Manhattan, NY
Availability:
98.0%
Customer Rating:
(1739)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 98.0% of Upper West Side homes. Across the neighborhood, Spectrum Cable has speeds up to 1,000 Mbps
Astound Broadband Cable in Upper West Side, Manhattan, NY
Availability:
87.2%
Customer Rating:
(97)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 87.2% of Upper West Side homes. Across the neighborhood, Astound Broadband Cable has speeds up to 1,500 Mbps
Which DSL Internet Providers are Available in Upper West Side?
Nuvisions DSL in Upper West Side, Manhattan, NY
Availability:
2.0%
Customer Rating:
(0)
Avg. Download Speed
175 Mbps
Nuvisions offers DSL service to 2.0% of Upper West Side homes. Across the neighborhood, Nuvisions DSL is the only type of service available from the company, with speeds up to 175 Mbps, with speeds from 75 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 25 and as high as 1,000, with an average of 172 Mbps throughout the neighborhood.
How Upper West Side Compares to Its Neighbors
The 10 neighborhoods nearest to Upper West Side that have their own pages are all within 2 miles. Among them, North Sutton Area has the most homes with fiber (100.0%) and Morningside Heights the fewest (63.8%); Upper West Side has 96.7%.
| Place | People | Homes with fiber | Average top speed | Providers at a typical address | Report card | Connectivity |
|---|---|---|---|---|---|---|
| Upper West Side (this page) | 223,001 | 96.7% | 2,219 Mbps | 7.3 | B+ | 73/100 |
| Upper East Side | 175,616 | 96.8% | 2,214 Mbps | 7.5 | B+ | 74/100 |
| Midtown | 62,244 | 99.7% | 2,243 Mbps | 7.6 | A- | 74/100 |
| Yorkville | 58,252 | 95.6% | 2,042 Mbps | 6.7 | B+ | 42/100 |
| East Harlem | 52,432 | 97.3% | 2,089 Mbps | 6.4 | B+ | 37/100 |
| Carnegie Hill | 43,449 | 100.0% | 2,241 Mbps | 7.4 | A- | 77/100 |
| Morningside Heights | 41,281 | 63.8% | 2,079 Mbps | 6.6 | B- | 58/100 |
| Clinton | 38,884 | 88.2% | 2,101 Mbps | 7.4 | B+ | 72/100 |
| Theater District | 22,451 | 95.2% | 2,160 Mbps | 7.6 | B+ | 50/100 |
| North Sutton Area | 19,366 | 100.0% | 2,278 Mbps | 7.4 | A- | 75/100 |
| Roosevelt Island | 11,722 | 71.7% | 1,871 Mbps | 5.2 | C+ | 53/100 |
Who is the Fastest Internet Provider in Upper West Side?
According to unbiased feedback from real internet customers, they reported being happiest with speeds provided by Verizon. On the other hand, based on data provided by the internet providers to the FCC, EarthLink should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Upper West Side
| Verizon | 2,300 |
|---|---|
| EarthLink | 2,300 |
| Astound Broadband | 1,500 |
| Spectrum | 1,000 |
| Nuvisions | 1,000 |
| Starry | 800 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
How fast is your internet?
Test your connection here and see it next to the speeds providers advertise in Upper West Side. It takes about 20 seconds and, on a fast line, can move a few hundred MB of data.
Customer Ratings for Upper West Side Internet Providers
Based on 356 reviews from New York internet customers, T-Mobile Home Internet is the best internet service provider for Upper West Side residents. T-Mobile Home Internet was rated at an average of 4.22 out of 5 in our report for overall customer satisfaction. Verizon wins for second-place in New York, with 3.74 out of 5 stars and 95.8% coverage in Upper West Side.
At a national level, based on 3269 national reviews for any of the providers listed above, Starry is rated higher than any other provider, with a rating of 4.24 out of 5.
Local, State, and National Ratings for all Upper West Side Internet Providers
The table below shows average customer ratings from customers in Upper West Side, New York, and customers throughout the country.
| ISP / Tech Type | Upper West Side Overall | New York Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Starry | (0) |  (3) | (25) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| EarthLink | (0) |  (1) | (15) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| Spectrum |  (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) |  (25) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Nuvisions | (0) | (0) | (0) | View Plans |
Customer Ratings for Internet Provider Speeds in Upper West Side
Based on data reported by Upper West Side ISPs to the FCC, the fastest speeds in the neighborhood are available through EarthLink. The company offers speeds up to 2,300 Mbps in Upper West Side. Therefore, the average customer can get up to 2,248 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.
| ISP / Tech Type | Upper West Side Speed | New York Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Verizon | (0) | (140) | (816) | View Plans | ||
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| Starry | (0) | (3) | (25) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Spectrum |  (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Nuvisions | (0) | (0) | (0) | View Plans |
Who is the Cheapest Internet Provider in Upper West Side?
Of the providers in Upper West Side, customers rate T-Mobile Home Internet the best for price. Data comes from customers rating their satisfaction with pricing: in Upper West Side where enough of them have reviewed a provider, otherwise across New York or the country. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
T-Mobile Home Internet is rated 4.11 out of 5 for price, which is higher than the average across all internet providers in the country. Starry is rated second for affordability, with an average price rating of 4.67 out of 5.
The table below shows how customers in Upper West Side, New York, and the United States rated the affordability of their internet service.
Rated Affordability in Upper West Side
| ISP / Tech Type | Upper West Side Affordability | New York Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (18) | (342) | View Plans | ||
| Starry | (0) | (3) | (25) | View Plans | ||
| EarthLink | (0) | (1) | (15) | View Plans | ||
| Astound Broadband | (0) | (5) | (122) | View Plans | ||
| Verizon | (0) | (140) | (816) | View Plans | ||
| Spectrum | (1) | (189) | (1949) | View Plans | ||
| HughesNet | (0) | (0) | (25) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Nuvisions | (0) | (0) | (0) | View Plans |
Customer Reviews for Internet Service Providers in New York
Customer Reviews
ISPReports User
Verizon Fiber
November 13, 2026 do not buy they implemented a new interface that is user hostlie cannot forward through comercials tivo quit working avoid, avoid, avoid
ISPReports User
Fidium
October 31, 2026 Impossible to reach and very difficult to get help - never in real time.
ISPReports User
Optimum Cable
September 06, 2026 An angry resident of Glenville, NY
Spectrum Cable
July 06, 2026 Spectrum is slow, has poor customer service and also has a monopoly in my area. There is no competition. 5G internet service is not available as there is very poor cell signal at my home. Additionally, Verizon began running FiOS to my neighborhood and then stopped. I can only guess because Spectrum holds the cable franchise rights in the town of Glenville and is fighting to hold on to whatever market share they have.
A Addison, NY Customer
T-Mobile Home Internet Fixed Wireless
June 09, 2026 Rate your provider
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Which ISP Should You Choose in Upper West Side?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Upper West Side is T-Mobile Home Internet.
- The fastest internet provider should be EarthLink. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Upper West Side is T-Mobile Home Internet.
- Viasat, Spectrum, and HughesNet has the broadest coverage in Upper West Side, available to 98.0% of homes, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.