1 Best Internet Providers in Wailua, HI
Find internet availability by address in Wailua, HI
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Wailua ISP Report Card | Business Internet in Wailua
| Wailua ISP Report Card | D+ | |
| Download Speed for Most Households | 10 Mbps | |
| Number of Internet Service Providers | 1 | |
| Real Wailua Customer Ratings | 0 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Wailua has 1 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 1 available internet technologies in Wailua.
Wailua overview
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Wailua has 1 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 1 available internet technologies in Wailua.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Hawaiian Telcom
Connection
Customer Rating
Fiber
Above are the top 4 providers in Wailua, HI for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wailua ratings may vary and are shown below.
Who is the Best Internet Provider in Wailua, HI?
Hawaiian Telcom is the best internet provider in Wailua based on Hawaii customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Hawaiian Telcom had the best reviews at the local, state, and national levels versus all available providers in Wailua, making it a solid recommendation among providers with reviews. Hawaiian Telcom is an option for 86.50% of the city.
Click here to get Hawaiian Telcom
or call 1-877-374-1571
The chart and table below show average customer ratings from customers in Wailua, Hawaii, and customers throughout the country.
Top Rated Internet Providers in Wailua
Local, State, and National Ratings for all Wailua Internet Providers
| ISP / Tech Type | Wailua Overall | Hawaii Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on 19 reviews from Hawaii internet customers, Hawaiian Telcom is the best internet service provider for Wailua residents. Hawaiian Telcom was rated at an average of 3.84 out of 5 in our report for overall customer satisfaction.
At a national level, based on 19 national reviews for any of the providers listed above, Hawaiian Telcom is rated higher than any other provider, with a rating of 3.84 out of 5.
Which Providers are Available at my Home in Wailua?
a different provider.
Coverage map for each provider in Wailua

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Wailua?
Based on both FCC data and unbiased customer ratings in Wailua, the fastest internet in the city comes from Hawaiian Telcom.
Data Reported to FCC by ISPs: Average Maximum Available in Wailua
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps | ||
| Hawaiian Telcom | 10 Mbps |
Customer Ratings for Internet Provider Speeds in Wailua
| ISP / Tech Type | Wailua Speed | Hawaii Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Based on data reported by Wailua ISPs to the FCC, the fastest speeds in the city are available through Hawaiian Telcom. The company offers speeds up to 10 Mbps in Wailua. Therefore, the average customer can get up to 10 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
Additionally, actual customers in the city rated their satisfaction with internet speed highest with Hawaiian Telcom. This indicates Hawaiian Telcom reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Wailua?
Hawaii customers rate Hawaiian Telcom as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Hawaiian Telcom received a local rating of 3.68 out of 5, which is similar to the average across all internet providers in the country.
The chart and graph below show how customers in Wailua, Hawaii, and the United States rated the affordability of their internet service.
Rated Affordability in Wailua
| ISP / Tech Type | Wailua Affordability | Hawaii Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Hawaiian Telcom | (0) | (19) | (19) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans |
Wailua Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Wailua below, including the metrics used and how Wailua compares to the rest of Hawaii and nation.
| Metric
(hover for details)
|
Wailua | Hawaii | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Wailua that have a Fiber internet connection available to their home. | 86.50% | 89.35% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 10 Mbps | 2,707 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Wailua. | 1.0 | 3.8 | 7.1 |
| Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 1.5 | 3.1 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 25% | 10% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 94% | 96% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 95% | 92% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 57% | 80% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 0% | 84% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Wailua ISP Report Card & Digital Connectivity Index
The ISP Report Card in Wailua is D+, which is much worse than other cities. The local demand for broadband internet connectivity in Wailua is high with a score of 38 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Wailua have done a poor job meeting the needs of its residents.
The Wailua ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
95% of Wailua households have an internet connection while having 86.50% availability. 57% of households have fiber, cable, or DSL, 25% have satellite, 0% are still on dial-up, and 0% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 57% of households have a broadband connection such as fiber, cable or DSL available to their home, 0% subscribe to it. A very low number of Wailua residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Wailua?
- ISP Report Card: C
- Digital Connectivity Index: 47 / 100
- ISP Report Card: D
- Digital Connectivity Index: 44 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 79 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 38 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B
- Digital Connectivity Index: 79 / 100
- ISP Report Card: B
- Digital Connectivity Index: 42 / 100
- ISP Report Card: B
- Digital Connectivity Index: 81 / 100
How Much Speed does a Wailua Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Wailua is 1.5, which is smaller than the Hawaii average of 3.1 and smaller than the national average of 2.7. Wailua’s average household income is $53,365 which is much lower than the Hawaii average of $109,587 and much lower than the national average of $93,246. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Wailua also has 0% of its population enrolled in school between the 6th grade and college level, this is lower than the Hawaii average of 14%. Additionally, 25% of residents work from home, which is higher than the 10% of residents in Hawaii who work from home. This and other factors you can see above show us that the community of Wailua has a low need for internet connectivity and speeds.
Compared to the rest of the country, Wailua households are about average when it comes to technological engagement. 94% of households have some sort of computing device, 80% have desktops or laptops in the home, and 91% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Wailua?
Hawaiian Telcom Fiber in Wailua, HI
Hawaiian Telcom offers Fiber service to 86.5% of Wailua homes. Across the city, Hawaiian Telcom Fiber is the only type of service available from the company, with speeds up to 10 Mbps
Which Cable Internet Providers are Available in Wailua?
According to the most recently submitted data by internet service providers to the FCC, there are currently no cable providers available in Wailua, HI.
Which DSL Internet Providers are Available in Wailua?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Wailua, HI.
Which Fixed Wireless and LTE Internet Providers are Available in Wailua?
According to the most recently submitted data by internet service providers to the FCC, there are currently no fixed wireless providers available in Wailua, HI.
Which ISP Should You Choose in Wailua?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Wailua is Hawaiian Telcom.
- The fastest internet provider should be Hawaiian Telcom. Considering speed for the money and reliability in speeds, Hawaiian Telcom may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Wailua is Hawaiian Telcom.
- Viasat, HughesNet, and Hawaiian Telcom has the broadest coverage in Wailua, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Wailua compare to other cities with a similar population?
To see how Wailua stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Wailua’s D+ ISP Report Card and 38 / 100 Digital Connectivity Index.
- ISP Report Card: D-
- Digital Connectivity Index: 57 / 100
- ISP Report Card: D-
- Digital Connectivity Index: 36 / 100
- ISP Report Card: F
- Digital Connectivity Index: 22 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 42 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 17 / 100
- ISP Report Card: D+
- Digital Connectivity Index: 27 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 82 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Hawaii
Customer Reviews
ISPReports User
Hawaiian Telcom Fiber
August 02, 2026 More
Ab
Hawaiian Telcom Fiber
June 11, 2026 Doesn’t cover all of my home nor garage area
More
Carl H
AT&T Fixed Wireless
March 21, 2026 AT&T wireless is not a very reliable internet provider. Their rates are among the highest in the area. The company offers unlimited access each month but often sends warnings that we are consuming too much bandwidth and will have our speeds throttled back. This is very misleading as a service provider and leads to much dissatisfaction in the company.
More
Tracy C.
Spectrum Cable
March 19, 2026 Spectrum started off as an affordable option, but over time the prices have increased significantly. The service experiences frequent outages and the internet speeds often fall short of expectations. Overall, it's no longer a good value for what you're paying
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Spencer H.
Hawaiian Telcom Fiber
January 07, 2026 We switched from Spectrum to Hawaiian Telcom after our rates were raised by 75% and.
The switch was relatively painless, quick, and significantly cheaper.
The installation was on time and the technician was fast and knowledgeable.
The download speed advertised is what I receive regularly and we have not experienced any outages yet.
We had switched from Hawaiian Telcom in the past because Spectrum had offered a promotional price that was too good to pass up, however the service and equipment left us wanting.
Hawaiian Telcom has not let me down, in the past and now I believe I will be sticking with them for the foreseeable future.
More
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