12 Best Internet Providers in Warren County, OH
Find internet availability by address in Warren County, OH
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Warren County ISP Report Card | Business Internet in Warren County
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Warren County ISP Report Card | B+ |
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Download Speed for Most Households | 2,878 Mbps |
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Number of Internet Service Providers | 12 |
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Real Warren County Customer Ratings | 4 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Warren County has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Warren County.
Warren County overview
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Warren County has 12 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Warren County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
Spectrum
Connection
Customer Rating
Fiber
Cable
Alta Fiber
Connection
Customer Rating
Fiber
DSL
Brightspeed
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
EarthLink
Connection
Customer Rating
DSL
Fixed Wireless
Above are the top 4 providers in Warren County, OH for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Warren County ratings may vary and are shown below.
Who is the Best Internet Provider in Warren County, OH?
Spectrum is the highest-rated internet provider in Warren County based on 304 Ohio customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Warren County, Ohio, and customers throughout the country.
Top Rated Internet Providers in Warren County
Local, State, and National Ratings for all Warren County Internet Providers
| ISP / Tech Type | Warren County Overall | Ohio Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) |  (13) | (322) | View Plans | ||
| Alta Fiber | (2) | (39) | (53) | View Plans | ||
| Spectrum | (2) | (187) | (1881) | View Plans | ||
| HughesNet | (0) |  (1) | (24) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| AT&T | (0) | (51) | (1007) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| Brightspeed | (0) | (4) | (75) | View Plans | ||
| TDS | (0) | (1) | (37) | View Plans | ||
| Point Broadband | (0) | (0) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) |  (12) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Little Miami Gig | (0) | (0) | (0) | View Plans |
Based on 304 reviews from Ohio internet customers, Spectrum is the best internet service provider for Warren County residents. Spectrum was rated at an average of 3.35 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Ohio, with 3.47 out of 5 stars and 92.9% coverage in Warren County.
At a national level, based on 4360 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Warren County?
a different provider.
Coverage map for each provider in Warren County
- Alta Fiber - fiber coverage map
- Spectrum - cable coverage map
- Little Miami Gig - fiber coverage map
- Verizon - fixed wireless coverage map
- Brightspeed - fiber coverage map
- Spectrum - fiber coverage map
- Point Broadband - fiber coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Brightspeed - dsl coverage map
- Alta Fiber - dsl coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- Point Broadband - fixed wireless coverage map
- Frontier - dsl coverage map
- Brightspeed - fixed wireless coverage map
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Warren County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by Spectrum. On the other hand, based on data provided by the internet providers to the FCC, Little Miami Gig should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Warren County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Little Miami Gig | 10,000 Mbps | ||
| Alta Fiber | 3,000 Mbps | ||
| Brightspeed | 2,000 Mbps | ||
| Point Broadband | 1,000 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Spectrum | 1,000 Mbps | ||
| Community Fiber Solutions (CFS) | 400 Mbps | ||
| Frontier Communications | 115 Mbps | ||
| AT&T | 100 Mbps | ||
| EarthLink | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| TDS | 50 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Warren County
| ISP / Tech Type | Warren County Speed | Ohio Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (322) | View Plans | ||
| Alta Fiber | (2) | (39) | (53) | View Plans | ||
| Spectrum | (2) | (187) | (1881) | View Plans | ||
| HughesNet | (0) | (1) | (24) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| AT&T | (0) | (51) | (1007) | View Plans | ||
| Brightspeed | (0) | (4) | (75) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| TDS | (0) | (1) | (37) | View Plans | ||
| Point Broadband | (0) | (0) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Little Miami Gig | (0) | (0) | (0) | View Plans |
Based on data reported by Warren County ISPs to the FCC, the fastest speeds in the county are available through Little Miami Gig. The company offers speeds up to 10,000 Mbps in Warren County. Therefore, the average customer can get up to 10,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with Spectrum. This indicates Spectrum reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Warren County?
Ohio customers rate Spectrum as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Spectrum received a local rating of 3.00 out of 5, which is lower than the average across all internet providers in the country. AT&T is rated in second place for affordability by the company’s Warren County customers with an average price rating of 3.29 out of 5.
The chart and graph below show how customers in Warren County, Ohio, and the United States rated the affordability of their internet service.
Rated Affordability in Warren County
| ISP / Tech Type | Warren County Affordability | Ohio Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| T-Mobile Home Internet | (0) | (13) | (322) | View Plans | ||
| Alta Fiber | (2) | (39) | (53) | View Plans | ||
| Spectrum | (2) | (187) | (1881) | View Plans | ||
| HughesNet | (0) |  (1) | (24) | View Plans | ||
| Verizon | (0) | (7) | (783) | View Plans | ||
| Brightspeed | (0) | (4) | (75) | View Plans | ||
| AT&T | (0) | (51) | (1007) | View Plans | ||
| Frontier | (0) | (2) | (169) | View Plans | ||
| TDS | (0) | (1) | (37) | View Plans | ||
| Point Broadband | (0) | (0) | (18) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| Viasat | (0) | (0) | (12) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans | ||
| Little Miami Gig | (0) | (0) | (0) | View Plans |
Warren County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Warren County below, including the metrics used and how Warren County compares to the rest of Ohio and nation.
| Metric
(hover for details)
|
Warren County | Ohio | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Warren County that have a Fiber internet connection available to their home. | 86.59% | 68.35% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,878 Mbps | 3,062 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Warren County. | 6.9 | 7.6 | 7.1 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.7 | 2.5 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 19% | 13% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 98% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 95% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 85% | 76% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 85% | 77% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Warren County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Warren County is B+, which is much better than other counties. The local demand for broadband internet connectivity in Warren County is high with a score of 84 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Warren County have done a great job meeting the needs of its residents.
The Warren County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
95% of Warren County households have an internet connection despite having 99.86% availability. 85% of households have fiber, cable, or DSL, 4% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 85% of households have a broadband connection such as fiber, cable or DSL available to their home, 85% subscribe to it. A very large amount of Warren County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Warren County?
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 45 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 38 / 100
- ISP Report Card: B
- Digital Connectivity Index: 37 / 100
- ISP Report Card: C
- Digital Connectivity Index: 48 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 43 / 100
- ISP Report Card: B
- Digital Connectivity Index: 46 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 39 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
How Much Speed does a Warren County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Warren County is 2.7, which is larger than the Ohio average of 2.5 and larger than the national average of 2.7. Warren County’s average household income is $120,232 which is much higher than the Ohio average of $82,723 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Warren County also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Ohio average of 15%. Additionally, 19% of residents work from home, which is higher than the 13% of residents in Ohio who work from home. This and other factors you can see above show us that the community of Warren County has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Warren County households are much more technology-engaged. 98% of households have some sort of computing device, 90% have desktops or laptops in the home, and 96% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Warren County?
Alta Fiber in Warren County, OH
Availability:
73.6%
Customer Rating:
(53)
Avg. Download Speed
2,677 Mbps
Alta Fiber offers Fiber service to 73.6% of Warren County homes. Across the county, Alta Fiber has speeds up to 2,677 Mbps, with speeds from 1,000 Mpbs up to 3,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 3,000, with an average of 2,666 Mbps throughout the county. Alta Fiber is rated the same as other types of internet service available in Warren County from Alta Fiber in terms of customer satisfaction.
Spectrum Fiber in Warren County, OH
Availability:
17.0%
Customer Rating:
(199)
Avg. Download Speed
1,000 Mbps
Spectrum offers Fiber service to 17.0% of Warren County homes. Across the county, Spectrum Fiber has speeds up to 1,000 Mbps
Point Broadband Fiber in Warren County, OH
Availability:
11.9%
Customer Rating:
(15)
Avg. Download Speed
1,000 Mbps
Point Broadband offers Fiber service to 11.9% of Warren County homes. Across the county, Point Broadband Fiber has speeds up to 1,000 Mbps
Brightspeed Fiber in Warren County, OH
Availability:
11.0%
Customer Rating:
(31)
Avg. Download Speed
1,960 Mbps
Brightspeed offers Fiber service to 11.0% of Warren County homes. Across the county, Brightspeed Fiber has speeds up to 1,960 Mbps, with speeds from 940 Mpbs up to 2,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Brightspeed Fiber. Brightspeed Fiber is rated lower than other types of internet service available in Warren County from Brightspeed in terms of customer satisfaction.
Little Miami Gig Fiber in Warren County, OH
Availability:
7.2%
Customer Rating:
(0)
Avg. Download Speed
10,000 Mbps
Little Miami Gig offers Fiber service to 7.2% of Warren County homes. Across the county, Little Miami Gig Fiber is the only type of service available from the company, with speeds up to 10,000 Mbps
Which Cable Internet Providers are Available in Warren County?
Spectrum Cable in Warren County, OH
Availability:
95.7%
Customer Rating:
(1681)
Avg. Download Speed
1,000 Mbps
Spectrum offers Cable service to 95.7% of Warren County homes. Across the county, Spectrum Cable has speeds up to 1,000 Mbps
Which DSL Internet Providers are Available in Warren County?
Brightspeed DSL in Warren County, OH
Availability:
55.3%
Customer Rating:
(43)
Avg. Download Speed
31 Mbps
Brightspeed offers DSL service to 55.3% of Warren County homes. Across the county, Brightspeed DSL has speeds up to 31 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 3.1 Mbps throughout the county. Brightspeed DSL is rated higher than other types of internet service available in Warren County from Brightspeed in terms of customer satisfaction.
Alta Fiber DSL in Warren County, OH
Availability:
15.6%
Customer Rating:
(0)
Avg. Download Speed
50 Mbps
Alta Fiber offers DSL service to 15.6% of Warren County homes. Across the county, Alta Fiber DSL has speeds up to 50 Mbps
EarthLink DSL in Warren County, OH
Availability:
12.5%
Customer Rating:
(5)
Avg. Download Speed
11 Mbps
EarthLink offers DSL service to 12.5% of Warren County homes. Across the county, EarthLink DSL has speeds up to 11 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.2 Mbps throughout the county. EarthLink DSL is rated higher than other types of internet service available in Warren County from EarthLink in terms of customer satisfaction.
AT&T DSL in Warren County, OH
Availability:
12.5%
Customer Rating:
(295)
Avg. Download Speed
11 Mbps
AT&T offers DSL service to 12.5% of Warren County homes. Across the county, AT&T DSL has speeds up to 11 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 1.2 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Warren County from AT&T in terms of customer satisfaction.
Frontier DSL in Warren County, OH
Availability:
1.7%
Customer Rating:
(57)
Avg. Download Speed
54 Mbps
Frontier Communications offers DSL service to 1.7% of Warren County homes. Across the county, Frontier DSL is the only type of service available from the company, with speeds up to 54 Mbps, with speeds from 10 Mpbs up to 115 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 7.0, with an average of 3.4 Mbps throughout the county.
TDS DSL in Warren County, OH
Availability:
1.1%
Customer Rating:
(7)
Avg. Download Speed
39 Mbps
TDS offers DSL service to 1.1% of Warren County homes. Across the county, TDS DSL is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 10, with an average of 7.5 Mbps throughout the county.
Which Fixed Wireless and LTE Internet Providers are Available in Warren County?
T-Mobile Home Internet Fixed Wireless in Warren County, OH
Availability:
97.7%
Customer Rating:
(322)
Avg. Download Speed
76 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 97.7% of Warren County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 76 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 15 Mbps throughout the county.
Verizon Fixed Wireless in Warren County, OH
Availability:
94.2%
Customer Rating:
(350)
Avg. Download Speed
271 Mbps
Verizon offers Fixed Wireless service to 94.2% of Warren County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 271 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 19 Mbps throughout the county.
EarthLink Fixed Wireless in Warren County, OH
Availability:
90.7%
Customer Rating:
(4)
Avg. Download Speed
46 Mbps
EarthLink offers Fixed Wireless service to 90.7% of Warren County homes. Across the county, EarthLink Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.6 Mbps throughout the county.
AT&T Fixed Wireless in Warren County, OH
Availability:
90.7%
Customer Rating:
(196)
Avg. Download Speed
46 Mbps
AT&T offers Fixed Wireless service to 90.7% of Warren County homes. Across the county, AT&T Fixed Wireless has speeds up to 46 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 7.6 Mbps throughout the county.
Point Broadband Fixed Wireless in Warren County, OH
Availability:
2.6%
Customer Rating:
(3)
Avg. Download Speed
49 Mbps
Point Broadband offers Fixed Wireless service to 2.6% of Warren County homes. Across the county, Point Broadband Fixed Wireless has speeds up to 49 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 4.0, with an average of 3.9 Mbps throughout the county.
Brightspeed Fixed Wireless in Warren County, OH
Availability:
1.3%
Customer Rating:
(0)
Avg. Download Speed
10 Mbps
Brightspeed offers Fixed Wireless service to 1.3% of Warren County homes. Across the county, Brightspeed Fixed Wireless has speeds up to 10 Mbps
Community Fiber Solutions Fixed Wireless in Warren County, OH
Availability:
1.1%
Customer Rating:
(0)
Avg. Download Speed
400 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 1.1% of Warren County homes. Across the county, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 400 Mbps
Which ISP Should You Choose in Warren County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Warren County is Spectrum.
- The fastest internet provider should be Little Miami Gig. Considering speed for the money and reliability in speeds, Spectrum may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Warren County is Spectrum.
- HughesNet, Spectrum, and Viasat has the broadest coverage in Warren County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Warren County compare to other cities with a similar population?
To see how Warren County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Warren County’s B+ ISP Report Card and 84 / 100 Digital Connectivity Index.
- ISP Report Card: C-
- Digital Connectivity Index: 55 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 62 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 53 / 100
- ISP Report Card: C+
- Digital Connectivity Index: 64 / 100
- ISP Report Card: C
- Digital Connectivity Index: 81 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 44 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 77 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 56 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 71 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Warren County
Customer Reviews
An Ohio Customer
Spectrum Fiber
December 10, 2025 More
An Ohio Customer
Alta Fiber
December 18, 2024 While I feel the pricing could be lower, we mostly have a problem with the quality of the internet provider. There are areas within our property that have way lower speeds/quality of internet compared to next to the router. There are even areas with no internet connection that were directly promised to be by provider. We have tried to have this problem fixed but no solutions have been made by our internet provider.
More
An Ohio Customer
Spectrum Cable
March 06, 2023 Every time I have had to call customer service they have been friendly and helpful. If you want a tech to come out and change out your equipment there is usually a wait to get on their schedule but you have the option to exchange it at a local Spectrum store. Every time I have went to a local store the staff has been very friendly and helpful. Sometimes there is a long wait time depending on day of the week and time of day. We do not have any issues with the internet going out or with our speeds. We have 2 PS5 going and we stream all our tv shows.
More
Vic X
Alta Fiber
January 05, 2023 I really like Altafiber, because they made the initial process of getting internet very easy. To start my internet, I needed them to install the fiber cables. They were prompt with the installation. Aside from that, when I've had issues with my internet, they've been very helpful and quick to resolve my problems. I'm grateful that the price they are charging is very reasonable for the speed of my internet. I'm always telling all my friends and family to Altafiber, because I know they wouldn't regret it.
More
Hannah D
Omni Fiber
August 30, 2026 The most pathetic and worthless piece of shit company there is. My partner and I purchased our first home at the beginning of August and I called to set up Omni fiber (I work from home). The initial conversation went great - lady said it had already been set up in my area and we scheduled an appointment for a tech to come out and connect equipment. She said it would be a max 30 minute appointment. That call was on a Thursday and she scheduled the appointment for Sunday 2-5pm. I received texts to confirm the appointment however Sunday rolled around and no one showed up, texted, called or communicated. Until 8:45pm rolled around when I received a text saying he was on his way and could explain the delay. He showed up, walked around to look at something’s and said he couldn’t do anything because it has been disconnected and a bore would need to be made in our driveway/yard. He said I’d get a text in a few days. A week later I received a text that said I could call to reschedule the final installation appointment however a bore had not been made, there were still flags in my yard. I called anyway and was told a bore wasn’t needed as they did an aerial install with some cables or wires that ran to my house. Ok fine, the soonest available final install was an entire week out. That time comes and a lousy asshole named Castro shows up and is hanging out in our front yard, leaned up against our tree on the phone having a grand time laughing. 45 minutes go by and he finally starts working. An hour in and I realize his truck is no longer out front, he just left. I checked the backyard and his equipment was left in my grass. 45 minutes go by and he calls to say he has to go to a near by town to see if he can meet up with someone who has a router and modem because he didn’t have them. I asked him how the fuck he showed up for this installation without the 2 most needed pieces of equipment to finish the job? Anyway, he calls 20 minutes later and states they don’t have it either and he’d be back in the morning 9-10am to finish. I called immediately and spoke with someone who took all the information and said they escalated to a supervisor who’d call me back within 20 minutes. I waited an hour, no call. Go fucking figure. So I called back. Spoke with another individual who got me over to a supervisor immediately. A worthless one of course who said she “didn't know” to everything but she did make notes and sent them over for someone to call me asap the next morning. 9:30am following morning a manager calls me and says the tech will for sure be back out between 11am-2pm. I told her he said he’d be out between 9-10am? She said 11am-2pm was soonest available for him to return. 2:30pm and no one fucking showed. I called completely unhinged at this point and made it known if someone didn’t get out here and complete this job today, their equipment would be in the middle of the road and they could come pick it up then. From 2:30pm-5pm I was on the phone with an individual named Krista who was just as upset at my situation as I was and was willing to do whatever to help, something none of the other employees even attempted. I was on hold for quite awhile several times but I told her as long as there was a resolution, I’d stay on hold however long necessary. Eventually she reached dispatch and managers who were working to figure out the situation and get the job completed same day. There was no explanation or accountability for no one showing from 11am-2pm but she finally told me someone was on the way (20mins max). I waited and then got a call from a different lady at Omni who said the tech was outside waiting for me and she didn’t want me to miss him. I went outside and no one was there. She deeply apologized as their entire team knew about my situation as that point and checked his location. He was 2 blocks or streets away. She said she updated him and he’d be there in 5. No one fucking SHOWED!!!! I have these motherfuckers and hour before I called back and somehow reached Krista again who immediately reached back out to dispatch. She stayed on the phone with my until a different tech was in my driveway which took about 30 minutes. She had put in a request that a manager call me to speak with me about the entire situation. Didn’t ever get a call? Of course not because this is a company full of bitches who don’t want the confrontation or to take accountability or explain their bullshit. I did however tell them I would NOT be paying for the first 3 months after dealing with this and if they couldn’t accept that, to come get their shit and I’d go with a different company. I explained how much time they wasted of mine so I’d be wasting their money. She put in to give me 3 months free. A guy named John came out and finished the job. When places do shit like this to people, they have no fucking clue what issues they’re causing. Buying a first home and moving is stressful enough, on top of it I work from home and needed service asap.
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