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6 Best Internet Providers in West Brookfield, MA

Find internet availability by address in West Brookfield, MA

Jump to: Best Internet Provider | Availability Maps | Customer Reviews | West Brookfield ISP Report Card | Business Internet in West Brookfield

West Brookfield ISP Report at a Glance
ISP grade West Brookfield ISP Report Card D+
Average speed Download Speed for Most Households 1,144 Mbps
ISP count Number of Internet Service Providers 6
Customer review count Real West Brookfield Customer Ratings 0

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

Data update information▼

This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.

West Brookfield has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in West Brookfield.

West Brookfield overview

▼

West Brookfield has 6 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in West Brookfield.

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Spectrum

Spectrum logo

Availability:

91.8%

Customer Rating:

3.3 of 5 stars

(1881)

View Plans

1-877-411-1381 Price: $30.00 - $105.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Brookfield.

Max Download Speed InfoCalculated from the maximum speeds available to most West Brookfield residents, weighted by block population.

Customer Rating

Fiber

5.3%

1,000 Mbps

1,000 Mbps

Fiber: 3.4 of 5 stars

(199)

Cable

91.8%

1,000 Mbps

1,000 Mbps

Cable: 3.3 of 5 stars

(1681)

XFINITY

XFINITY logo

Availability:

20.9%

Customer Rating:

3.4 of 5 stars

(2318)

View Plans

1-877-244-3013 Price: $45.00 - $119.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Brookfield.

Max Download Speed InfoCalculated from the maximum speeds available to most West Brookfield residents, weighted by block population.

Customer Rating

Cable

20.9%

1,654 Mbps

2,000 Mbps

Cable: 3.3 of 5 stars

(2026)

EarthLink

EarthLink logo

Availability:

32.8%

Customer Rating:

3.4 of 5 stars

(15)

View Plans

1-877-418-2092 Price: $59.95 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Brookfield.

Max Download Speed InfoCalculated from the maximum speeds available to most West Brookfield residents, weighted by block population.

Customer Rating

Fiber

1.5%

2,300 Mbps

2,300 Mbps

Fiber: 3.7 of 5 stars

(6)

Fixed Wireless

32.6%

25 Mbps

25 Mbps

Wireless: 3.3 of 5 stars

(4)

Verizon

Verizon logo

Availability:

84.7%

Customer Rating:

3.8 of 5 stars

(783)

View Plans

1-833-213-7018 Price: $50.00 - $75.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Brookfield.

Max Download Speed InfoCalculated from the maximum speeds available to most West Brookfield residents, weighted by block population.

Customer Rating

Fiber

1.5%

2,300 Mbps

2,300 Mbps

Fiber: 3.9 of 5 stars

(433)

Fixed Wireless

84.5%

208 Mbps

300 Mbps

Wireless: 3.6 of 5 stars

(350)

Above are the top 4 providers in West Brookfield, MA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

T-Mobile Home Internet

T-Mobile Home Internet logo

Availability:

98.7%

Customer Rating:

4.0 of 5 stars

(322)

View Plans

1-833-601-2935 Price: Starting at $45.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Brookfield.

Max Download Speed InfoCalculated from the maximum speeds available to most West Brookfield residents, weighted by block population.

Customer Rating

Fixed Wireless

98.7%

40 Mbps

100 Mbps

Wireless: 4.0 of 5 stars

(322)

AT&T

AT&T logo

Availability:

32.6%

Customer Rating:

3.6 of 5 stars

(1007)

View Plans

1-877-610-1219 Price: Starting at $40.00 / mo.

Connection

Availability

Avg. Download Speed InfoThe highest download speed available in West Brookfield.

Max Download Speed InfoCalculated from the maximum speeds available to most West Brookfield residents, weighted by block population.

Customer Rating

Fixed Wireless

32.6%

25 Mbps

25 Mbps

Wireless: 3.6 of 5 stars

(196)

Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.

Satellite providers, which generally offer 100% coverage across the United States, are available for West Brookfield residents as well. Some of the top satellite options include Dish Network, DirecTV, HughesNet, Viasat, and Starlink. These providers offer varied services and pricing, giving residents flexibility in choosing the best option for their location and needs.

Starlink

Starlink logo

Availability:

100%

Customer Rating:

4.0 of 5 stars

(58)

View Plans

Price: $55.00 - $130.00 / mo.

Viasat

Viasat logo

Availability:

100%

Customer Rating:

1.7 of 5 stars

(12)

View Plans

1-833-875-1370 Price: $39.99 - $69.99 / mo.

DirecTV

DirecTV logo

Availability:

100%

Customer Rating:

4.3 of 5 stars

(9)

Dish

Dish logo

Availability:

100%

Customer Rating:

3.7 of 5 stars

(13)

View Plans

1-833-875-1332 Price: $55.00 / mo.

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Brookfield ratings may vary and are shown below.

Who is the Best Internet Provider in West Brookfield, MA?

AT&T is the highest-rated internet provider in West Brookfield based on 158 Massachusetts customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.

The chart and table below show average customer ratings from customers in West Brookfield, Massachusetts, and customers throughout the country.

Top Rated Internet Providers in West Brookfield

AT&T4.673.64
T-Mobile Home Internet4.504.04
Verizon3.833.77
Spectrum3.333.27
  • City Rating
  • State Rating
  • National Rating

Local, State, and National Ratings for all West Brookfield Internet Providers

ISP / Tech TypeWest Brookfield OverallMassachusetts OverallNational OverallFor Service
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
Spectrum (0) (18) (1881)View Plans
XFINITY (0) (98) (2318)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on 158 reviews from Massachusetts internet customers, AT&T is the best internet service provider for West Brookfield residents. AT&T was rated at an average of 4.67 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Massachusetts, with 4.50 out of 5 stars and 98.7% coverage in West Brookfield.

At a national level, based on 6326 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Which Providers are Available at my Home in West Brookfield?

The map shows speeds per provider and where each provider is available. Click the drop-down menu to choose

a different provider.

West Brookfield, MA map of internet availability

 

Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.

Who is the Fastest Internet Provider in West Brookfield?

According to unbiased feedback from real internet customers in the city, they reported being happiest with speeds provided by AT&T. On the other hand, based on data provided by the internet providers to the FCC, XFINITY from Comcast should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.

Data Reported to FCC by ISPs: Average Maximum Available in West Brookfield

Max Advertised Speed in West Brookfield, MA

EarthLink2,300 Mbps
Verizon2,300 Mbps
XFINITY2,000 Mbps
Spectrum1,000 Mbps
T-Mobile Home Internet100 Mbps
AT&T25 Mbps

ISP / Tech TypeMax Advertised Speed
EarthLink2,300 Mbps
Verizon2,300 Mbps
XFINITY from Comcast2,000 Mbps
Spectrum1,000 Mbps
Viasat100 Mbps
T-Mobile Home Internet100 Mbps
AT&T25 Mbps
HughesNet25 Mbps

Customer Ratings for Internet Provider Speeds in West Brookfield

AT&T4.673.74
T-Mobile Home Internet4.503.96
Verizon4.063.98
XFINITY3.683.76
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWest Brookfield SpeedMassachusetts SpeedNational SpeedFor Service
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
XFINITY (0) (98) (2318)View Plans
Spectrum (0) (18) (1881)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

Based on data reported by West Brookfield ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 2,000 Mbps in West Brookfield. Therefore, the average customer can get up to 1,654 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in West Brookfield?

Massachusetts customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.67 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s West Brookfield customers with an average price rating of 4.50 out of 5.

The chart and graph below show how customers in West Brookfield, Massachusetts, and the United States rated the affordability of their internet service.

Rated Affordability in West Brookfield

AT&T4.673.45
T-Mobile Home Internet4.504.09
Verizon3.313.45
Spectrum2.892.90
  • City Rating
  • State Rating
  • National Rating

ISP / Tech TypeWest Brookfield AffordabilityMassachusetts AffordabilityNational AffordabilityFor Service
AT&T (0) (3) (1007)View Plans
T-Mobile Home Internet (0) (4) (322)View Plans
Verizon (0) (35) (783)View Plans
Spectrum (0) (18) (1881)View Plans
XFINITY (0) (98) (2318)View Plans
HughesNet (0) (0) (24)View Plans
EarthLink (0) (0) (15)View Plans
Viasat (0) (0) (12)View Plans

West Brookfield Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for West Brookfield below, including the metrics used and how West Brookfield compares to the rest of Massachusetts and nation.

West Brookfield ISP Report Card: D+
Metric

(hover for details)
West Brookfield Massachusetts USA
6.78% 63.77% 71.53%
1,144 Mbps 1,969 Mbps 3,583 Mbps
3.7 5.8 7.1

 

West Brookfield Digital Connectivity Index: 74 / 100
Metric

(hover for details)
West Brookfield Massachusetts USA
2.2 2.5 2.7
15% 18% 15%
97% 96% 96%
95% 93% 91%
90% 82% 76%
91% 83% 77%

Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.

West Brookfield ISP Report Card & Digital Connectivity Index

The ISP Report Card in West Brookfield is D+, which is much better than other cities. The local demand for broadband internet connectivity in West Brookfield is high with a score of 74 / 100 in our Digital Connectivity Index. This means that internet service providers operating in West Brookfield have done a good job meeting the needs of its residents.

The West Brookfield ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

95% of West Brookfield households have an internet connection despite having 99.58% availability. 90% of households have fiber, cable, or DSL, 1% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 90% of households have a broadband connection such as fiber, cable or DSL available to their home, 91% subscribe to it. A very large amount of West Brookfield residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to West Brookfield?

Warren, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 67 / 100
Brookfield, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 56 / 100
North Brookfield, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 70 / 100

West Warren, MA

  • ISP Report Card: C
  • Digital Connectivity Index: 57 / 100
Ware, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 63 / 100
Gilbertville, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 60 / 100

New Braintree, MA

  • ISP Report Card: C+
  • Digital Connectivity Index: 32 / 100
East Brookfield, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 51 / 100
East Brimfield, MA

  • ISP Report Card: D+
  • Digital Connectivity Index: 90 / 100

How Much Speed does a West Brookfield Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in West Brookfield is 2.2, which is smaller than the Massachusetts average of 2.5 and smaller than the national average of 2.7. West Brookfield’s average household income is $96,115 which is about average for the Massachusetts average of $118,000 and higher than the national average of $93,246. Homes with fewer people living in them and with higher incomes tend to indicate a fairly average device usage pattern.

West Brookfield also has 8% of its population enrolled in school between the 6th grade and college level, this is lower than the Massachusetts average of 17%. Additionally, 15% of residents work from home, which is lower than the 18% of residents in Massachusetts who work from home. This and other factors you can see above show us that the community of West Brookfield has a very high need for internet connectivity and speeds.

Compared to the rest of the country, West Brookfield households are more technology-engaged. 97% of households have some sort of computing device, 95% have desktops or laptops in the home, and 92% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in West Brookfield?

Spectrum Fiber in West Brookfield, MA

Spectrum logo

Availability:

5.3%

Customer Rating:

3.4 of 5 stars

(199)

Avg. Download Speed

1,000 Mbps

Spectrum offers Fiber service to 5.3% of West Brookfield homes. Across the city, Spectrum Fiber has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 500 and as high as 1,000, with an average of 695 Mbps throughout the city. Spectrum Fiber is rated about the same as other types of internet service available in West Brookfield from Spectrum in terms of customer satisfaction.

EarthLink Fiber in West Brookfield, MA

EarthLink logo

Availability:

1.5%

Customer Rating:

3.7 of 5 stars

(6)

Avg. Download Speed

2,300 Mbps

EarthLink offers Fiber service to 1.5% of West Brookfield homes. Across the city, EarthLink Fiber has speeds up to 2,300 Mbps, with speeds from 2,300 Mpbs up to 2,300 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in West Brookfield from EarthLink in terms of customer satisfaction.

Verizon Fiber in West Brookfield, MA

Verizon logo

Availability:

1.5%

Customer Rating:

3.9 of 5 stars

(433)

Avg. Download Speed

2,300 Mbps

Verizon offers Fiber service to 1.5% of West Brookfield homes. Across the city, Verizon Fiber has speeds up to 2,300 Mbps, with speeds from 2,300 Mpbs up to 2,300 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Verizon Fiber. Verizon Fiber is rated about the same as other types of internet service available in West Brookfield from Verizon in terms of customer satisfaction.

Which Cable Internet Providers are Available in West Brookfield?

Spectrum Cable in West Brookfield, MA

Spectrum logo

Availability:

91.8%

Customer Rating:

3.3 of 5 stars

(1681)

Avg. Download Speed

1,000 Mbps

Spectrum offers Cable service to 91.8% of West Brookfield homes. Across the city, Spectrum Cable has speeds up to 1,000 Mbps, with speeds from 1,000 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 1,000, with an average of 544 Mbps throughout the city. Spectrum Cable is rated higher than other types of internet service available in West Brookfield from Spectrum in terms of customer satisfaction.

XFINITY Cable in West Brookfield, MA

XFINITY logo

Availability:

20.9%

Customer Rating:

3.3 of 5 stars

(2026)

Avg. Download Speed

1,654 Mbps

XFINITY from Comcast offers Cable service to 20.9% of West Brookfield homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,654 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 250, with an average of 157 Mbps throughout the city. XFINITY Cable is rated the same as other types of internet service available in West Brookfield from XFINITY in terms of customer satisfaction.

Which DSL Internet Providers are Available in West Brookfield?

According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in West Brookfield, MA.

Which Fixed Wireless and LTE Internet Providers are Available in West Brookfield?

T-Mobile Home Internet Fixed Wireless in West Brookfield, MA

T-Mobile Home Internet logo

Availability:

98.7%

Customer Rating:

4.0 of 5 stars

(322)

Avg. Download Speed

40 Mbps

T-Mobile Home Internet offers Fixed Wireless service to 98.7% of West Brookfield homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 40 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.5 Mbps throughout the city. T-Mobile Home Internet Fixed Wireless is rated other types of internet service available in West Brookfield from T-Mobile Home Internet in terms of customer satisfaction.

Verizon Fixed Wireless in West Brookfield, MA

Verizon logo

Availability:

84.5%

Customer Rating:

3.6 of 5 stars

(350)

Avg. Download Speed

208 Mbps

Verizon offers Fixed Wireless service to 84.5% of West Brookfield homes. Across the city, Verizon Fixed Wireless has speeds up to 208 Mbps, with speeds from 25 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 20, with an average of 15 Mbps throughout the city. Verizon Fixed Wireless is rated other types of internet service available in West Brookfield from Verizon in terms of customer satisfaction.

EarthLink Fixed Wireless in West Brookfield, MA

EarthLink logo

Availability:

32.6%

Customer Rating:

3.3 of 5 stars

(4)

Avg. Download Speed

25 Mbps

EarthLink offers Fixed Wireless service to 32.6% of West Brookfield homes. Across the city, EarthLink Fixed Wireless has speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. EarthLink Fixed Wireless is rated other types of internet service available in West Brookfield from EarthLink in terms of customer satisfaction.

AT&T Fixed Wireless in West Brookfield, MA

AT&T logo

Availability:

32.6%

Customer Rating:

3.6 of 5 stars

(196)

Avg. Download Speed

25 Mbps

AT&T offers Fixed Wireless service to 32.6% of West Brookfield homes. Across the city, AT&T Fixed Wireless is the only type of service available from the company, with speeds up to 25 Mbps, with speeds from 25 Mpbs up to 25 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 3.0, with an average of 3.0 Mbps throughout the city. AT&T Fixed Wireless is rated other types of internet service available in West Brookfield from AT&T in terms of customer satisfaction.

Which ISP Should You Choose in West Brookfield?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

  • The best all-around internet service provider in West Brookfield is AT&T.
  • The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
  • The most affordable internet provider in West Brookfield is AT&T.
  • Viasat, T-Mobile Home Internet, and HughesNet has the broadest coverage in West Brookfield, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does West Brookfield compare to other cities with a similar population?

To see how West Brookfield stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to West Brookfield’s D+ ISP Report Card and 74 / 100 Digital Connectivity Index.

Cold Spring, NY

  • ISP Report Card: C+
  • Digital Connectivity Index: 76 / 100
Hampton, TN

  • ISP Report Card: B-
  • Digital Connectivity Index: 15 / 100
Star City, AR

  • ISP Report Card: B
  • Digital Connectivity Index: 23 / 100

Adamstown, MD

  • ISP Report Card: C
  • Digital Connectivity Index: 79 / 100
Freeport, PA

  • ISP Report Card: B+
  • Digital Connectivity Index: 61 / 100
Dwight, IL

  • ISP Report Card: B+
  • Digital Connectivity Index: 35 / 100

Deale, MD

  • ISP Report Card: B
  • Digital Connectivity Index: 85 / 100
Crane, TX

  • ISP Report Card: C-
  • Digital Connectivity Index: 42 / 100
Copperopolis, CA

  • ISP Report Card: D+
  • Digital Connectivity Index: 47 / 100

Customer Reviews

Customer Reviews for Internet Service Providers in Massachusetts

Customer Reviews

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Lisa N

Verizon Fiber

May 02, 2026

While my service is consistent, it is pricey, finding less expensive options is difficult. It is hard to compare the mismatch options and what we need. I am close to going all streaming. Bundle service is difficult as no one group manages as they have different departments. Like I considered trying to do Verizon, but not sure about the bundle and verizon is spotty- so we have our pricey plan 27- (voice, cable and internet).

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Bill B.

Verizon Fiber

April 27, 2026

I've called a few times and their Service Reps have been quite knowledgeable and helpful. The internet speeds are great. I work from home full time and my wife works from home two days a week. With both of us using the internet and streaming, plus our two kids using devices, we haven't noticed a slow down in speeds or issues with buffer. I would have two complaints: 1) they have been rising prices more than I think they need to to adjust for inflation. 2) Honestly I'd prefer a less bandwidth service, but when I attempt to downgrade, they add in a bunch of crap terminology so basically I'd be stuck paying the same amount monthly for less bandwidth. Overall, I'm happy, but do plan to conduct some additional due diligence later this year to look for cheaper options.

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Malcolm B

Concord Broadband Fiber

April 04, 2026

We are extremely lucky in our community to have the choice of high quality internet services provided by our local power company. The Municipal Light Department began by installing a fibre optic network in town to monitor smart meters being installed to better manage electricity. I don't know who came up with the idea of piggy-backing the provision of internet services on top of the existing service, but it has been tremendously successful.

For a $150 installation fee, they bring fiber directly inside the house and provide a highspeed modem, which provides excellent connectivity and reaches our entire house with WiFi.

The cheapest plan of $50 per month provides high upload and down load speets, and in a house with two adults using computers much of the day, with two kids and a smart TV delivering streaming, we have never had bandwidth problems. In addition in four years of services, we have only experienced two service outages, both less than 10 minutes, and explanations were communicated by a town-wide telephone call, so that we did not wait in the dark.

Much kudos to the town of Concord, Massachusetts for this initiative.

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Ali W

Atlantic Broadband Cable

March 28, 2026

I don't have many issues really with my internet service provider. Sometimes there are outages but they usually have a projected time to be back up and running. Most times they even get the internet up and running before their estimated time which I really appreciate. As far as pricing, its affordable for my partner and I. We even got a $300 gift card after paying on time for the first three months of our service. Unfortunately that could only be used in stores so using it towards bills wasn't an option but still a really awesome incentive.

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A East Harwich, MA Customer

XFINITY Cable

March 24, 2026

I think the service is adequate at best . The speeds are not always great and the pricing is way too high . I would expect to have a more customization but that will never happen .

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