9 Best Internet Providers in West Palm Beach, FL

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in West Palm Beach, FL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

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Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local West Palm Beach ratings may vary and are shown below.

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3. West Palm Beach, FL Internet Service Providers

Who is the Best Internet Provider in West Palm Beach, FL?

The chart and table below show average customer ratings from customers in West Palm Beach, Florida, and customers throughout the country.

Top Rated Internet Providers in West Palm Beach

Local, State, and National Ratings for all West Palm Beach Internet Providers

Based on 347 reviews from Florida internet customers, Hotwire Communications is the best internet service provider for West Palm Beach residents. Hotwire Communications was rated at an average of 3.80 out of 5 in our report for overall customer satisfaction. AT&T wins for second-place in Florida, with 3.33 out of 5 stars and 93.7% coverage in West Palm Beach.

At a national level, based on 4545 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.

Who is the Fastest Internet Provider in West Palm Beach?

Data Reported to FCC by ISPs: Average Maximum Available in West Palm Beach

	ISP / Tech Type	Max Advertised Speed
	Hotwire Communications	8,000 Mbps
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	Tillman Fiber	2,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Blue Stream Fiber	1,000 Mbps
	Atlantic Broadband	1,000 Mbps
	Verizon	1,000 Mbps
	T-Mobile Home Internet	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in West Palm Beach

Based on data reported by West Palm Beach ISPs to the FCC, the fastest speeds in the city are available through Hotwire Communications. The company offers speeds up to 8,000 Mbps in West Palm Beach. Therefore, the average customer can get up to 4,485 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.

However, actual customers in the city rated their satisfaction with internet speed highest with AT&T. This indicates AT&T reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in West Palm Beach?

Florida customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 3.67 out of 5, which is similar to the average across all internet providers in the country. Hotwire Communications is rated in second place for affordability by the company’s West Palm Beach customers with an average price rating of 4.00 out of 5.

The chart and graph below show how customers in West Palm Beach, Florida, and the United States rated the affordability of their internet service.

Rated Affordability in West Palm Beach

West Palm Beach Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for West Palm Beach below, including the metrics used and how West Palm Beach compares to the rest of Florida and nation.

West Palm Beach ISP Report Card: B-

	Metric (hover for details)	West Palm Beach	Florida	USA
	Fiber Availability Percent The percentage of households in West Palm Beach that have a Fiber internet connection available to their home.	56.71%	76.72%	71.53%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	3,273 Mbps	4,210 Mbps	3,583 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for West Palm Beach.	6.8	7.1	7.1

 

West Palm Beach Digital Connectivity Index: 65 / 100

	Metric (hover for details)	West Palm Beach	Florida	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.6	2.6	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	12%	17%	15%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	96%	97%	96%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	90%	92%	91%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	75%	78%	76%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	75%	78%	77%

West Palm Beach ISP Report Card & Digital Connectivity Index

The ISP Report Card in West Palm Beach is B-, which is better than other cities. The local demand for broadband internet connectivity in West Palm Beach is high with a score of 65 / 100 in our Digital Connectivity Index. This means that internet service providers operating in West Palm Beach have done a good job meeting the needs of its residents.

The West Palm Beach ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

90% of West Palm Beach households have an internet connection despite having 99.75% availability. 75% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 3% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 75% of households have a broadband connection such as fiber, cable or DSL available to their home, 75% subscribe to it. A large amount of West Palm Beach residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to West Palm Beach?

How Much Speed does a West Palm Beach Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in West Palm Beach is 2.6, which is smaller than the Florida average of 2.6 and smaller than the national average of 2.7. West Palm Beach’s average household income is $80,605 which is higher than the Florida average of $85,233 and higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.

West Palm Beach also has 13% of its population enrolled in school between the 6th grade and college level, this is lower than the Florida average of 15%. Additionally, 12% of residents work from home, which is lower than the 17% of residents in Florida who work from home. This and other factors you can see above show us that the community of West Palm Beach has a high need for internet connectivity and speeds.

Compared to the rest of the country, West Palm Beach households are more technology-engaged. 96% of households have some sort of computing device, 79% have desktops or laptops in the home, and 94% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in West Palm Beach?

Which Cable Internet Providers are Available in West Palm Beach?

Which DSL Internet Providers are Available in West Palm Beach?

Which Fixed Wireless and LTE Internet Providers are Available in West Palm Beach?

Which ISP Should You Choose in West Palm Beach?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in West Palm Beach is Hotwire Communications.
• The fastest internet provider should be Hotwire Communications. Considering speed for the money and reliability in speeds, AT&T may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in West Palm Beach is AT&T.
• XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in West Palm Beach, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.

How does West Palm Beach compare to other cities with a similar population?

To see how West Palm Beach stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to West Palm Beach’s B- ISP Report Card and 65 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in West Palm Beach