10 Best Internet Providers in Wilkes-Barre, PA

Compare Providers Ranked by Coverage, Speed, and Customer Ratings

Above are the top 4 providers in Wilkes-Barre, PA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.

All Providers

Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Wilkes-Barre ratings may vary and are shown below.

1. Internet Providers

 » 

2. Pennsylvania

 » 

3. Wilkes-Barre, PA Internet Service Providers

Who is the Best Internet Provider in Wilkes-Barre, PA?

The chart and table below show average customer ratings from customers in Wilkes-Barre, Pennsylvania, and customers throughout the country.

Top Rated Internet Providers in Wilkes-Barre

Local, State, and National Ratings for all Wilkes-Barre Internet Providers

Based on 339 reviews from Pennsylvania internet customers, AT&T is the best internet service provider for Wilkes-Barre residents. AT&T was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Pennsylvania, with 4.07 out of 5 stars and 88.1% coverage in Wilkes-Barre.

At a national level, based on 4416 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.02 out of 5.

Who is the Fastest Internet Provider in Wilkes-Barre?

Data Reported to FCC by ISPs: Average Maximum Available in Wilkes-Barre

	ISP / Tech Type	Max Advertised Speed
	Loop Internet	10,000 Mbps
	Frontier Communications	7,000 Mbps
	AT&T	5,000 Mbps
	EarthLink	5,000 Mbps
	Verizon	2,048 Mbps
	Service Electric Cablevision	2,000 Mbps
	XFINITY from Comcast	2,000 Mbps
	Astound Broadband	1,500 Mbps
	T-Mobile Home Internet	100 Mbps
	SkyPacket Networks	100 Mbps
	Viasat	100 Mbps
	HughesNet	25 Mbps

Customer Ratings for Internet Provider Speeds in Wilkes-Barre

Based on data reported by Wilkes-Barre ISPs to the FCC, the fastest speeds in the city are available through Loop Internet. The company offers speeds up to 10,000 Mbps in Wilkes-Barre. Therefore, the average customer can get up to 10,000 Mbps if they're willing to purchase the fastest subscription tier available at their homes.

Additionally, actual customers in the city rated their satisfaction with internet speed highest with Verizon. This indicates Verizon reliably delivers speeds expected by the customer based on the plan they are paying for.

Who is the Cheapest Internet Provider in Wilkes-Barre?

Pennsylvania customers rate AT&T as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.

AT&T received a local rating of 4.10 out of 5, which is higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Wilkes-Barre customers with an average price rating of 3.93 out of 5.

The chart and graph below show how customers in Wilkes-Barre, Pennsylvania, and the United States rated the affordability of their internet service.

Rated Affordability in Wilkes-Barre

Wilkes-Barre Internet Health Assessment

ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Wilkes-Barre below, including the metrics used and how Wilkes-Barre compares to the rest of Pennsylvania and nation.

Wilkes-Barre ISP Report Card: A-

	Metric (hover for details)	Wilkes-Barre	Pennsylvania	USA
	Fiber Availability Percent The percentage of households in Wilkes-Barre that have a Fiber internet connection available to their home.	81.52%	67.76%	67.25%
	Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area.	5,902 Mbps	2,212 Mbps	3,293 Mbps
	Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Wilkes-Barre.	8.8	5.8	6.8

 

Wilkes-Barre Digital Connectivity Index: 42 / 100

	Metric (hover for details)	Wilkes-Barre	Pennsylvania	USA
	Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion.	2.4	2.5	2.7
	Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city.	9%	14%	14%
	Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households.	89%	93%	95%
	Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives.	84%	89%	90%
	Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households.	65%	76%	75%
	Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service.	67%	77%	76%

Wilkes-Barre ISP Report Card & Digital Connectivity Index

The ISP Report Card in Wilkes-Barre is A-, which is comparable to other cities. The local demand for broadband internet connectivity in Wilkes-Barre is high with a score of 42 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Wilkes-Barre have done a average job meeting the needs of its residents.

The Wilkes-Barre ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.

84% of Wilkes-Barre households have an internet connection despite having 96.53% availability. 65% of households have fiber, cable, or DSL, 6% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.

As you can see in the table above, while 65% of households have a broadband connection such as fiber, cable or DSL available to their home, 67% subscribe to it. A moderate amount of Wilkes-Barre residents are taking advantage of the available internet infrastructure.

For more details, please visit our ISP Report Card and Digital Connectivity Index pages.

How do Neighboring Cities Compare to Wilkes-Barre?

How Much Speed does a Wilkes-Barre Household Need?

Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Wilkes-Barre is 2.4, which is smaller than the Pennsylvania average of 2.5 and smaller than the national average of 2.7. Wilkes-Barre's average household income is $56,645 which is much lower than the Pennsylvania average of $86,839 and lower than the national average of $90,606. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.

Wilkes-Barre also has 16% of its population enrolled in school between the 6th grade and college level, this is higher than the Pennsylvania average of 15%. Additionally, 9% of residents work from home, which is lower than the 14% of residents in Pennsylvania who work from home. This and other factors you can see above show us that the community of Wilkes-Barre has a low need for internet connectivity and speeds.

Compared to the rest of the country, Wilkes-Barre households are more technology-disengaged. 89% of households have some sort of computing device, 71% have desktops or laptops in the home, and 87% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.

Which Fiber Internet Providers are Available in Wilkes-Barre?

Which Cable Internet Providers are Available in Wilkes-Barre?

Which DSL Internet Providers are Available in Wilkes-Barre?

Which Fixed Wireless and LTE Internet Providers are Available in Wilkes-Barre?

Which ISP Should You Choose in Wilkes-Barre?

The right ISP for you depends upon your needs, but in general we can make the following suggestions:

• The best all-around internet service provider in Wilkes-Barre is AT&T.
• The fastest internet provider should be Loop Internet. Considering speed for the money and reliability in speeds, Verizon may be a better choice based on real-world local customer feedback.
• The most affordable internet provider in Wilkes-Barre is AT&T.
• XFINITY from Comcast, Viasat, and HughesNet has the broadest coverage in Wilkes-Barre, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.

How does Wilkes-Barre compare to other cities with a similar population?

To see how Wilkes-Barre stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Wilkes-Barre's A- ISP Report Card and 42 / 100 Digital Connectivity Index.

Customer Reviews

Customer Reviews for Internet Service Providers in Pennsylvania