15 Best Internet Providers in Will County, IL
Find internet availability by address in Will County, IL
Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Will County ISP Report Card | Business Internet in Will County
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Will County ISP Report Card | B- |
 |
Download Speed for Most Households | 2,788 Mbps |
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Number of Internet Service Providers | 15 |
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Real Will County Customer Ratings | 20 |
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
This page reflects the most recent FCC update from September 03, 2026, based on the Broadband Data Collection as of December 31, 2025.
Will County has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Will County.
Will County overview
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Will County has 15 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, DSL, and Fixed Wireless internet are available in the county. Reviews are grouped by provider and the type of service they offer, covering all 4 available internet technologies in Will County.
Compare Providers Ranked by Coverage, Speed, and Customer Ratings
XFINITY
Connection
Customer Rating
Cable
EarthLink
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
AT&T
Connection
Customer Rating
Fiber
DSL
Fixed Wireless
MetroNet
Connection
Customer Rating
Fiber
Above are the top 4 providers in Will County, IL for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your county.
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Will County ratings may vary and are shown below.
Who is the Best Internet Provider in Will County, IL?
SURF Internet is the highest-rated internet provider in Will County based on 313 Illinois customer reviews, and T-Mobile Home Internet has the highest rating nationwide. The provider information above and the information immediately below can help you decide. Compare provider ratings and review counts above.
The chart and table below show average customer ratings from customers in Will County, Illinois, and customers throughout the country.
Top Rated Internet Providers in Will County
Local, State, and National Ratings for all Will County Internet Providers
| ISP / Tech Type | Will County Overall | Illinois Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Surf |  (1) | (4) | (24) | View Plans | ||
| Bertram Internet | (1) | (1) | (1) | View Plans | ||
| Kraus | (1) | (2) | (2) | View Plans | ||
| T-Mobile Home Internet | (1) | (17) | (322) | View Plans | ||
| MetroNet | (1) | (3) | (75) | View Plans | ||
| XFINITY | (11) | (202) | (2318) | View Plans | ||
| AT&T | (4) | (50) | (1007) | View Plans | ||
| Pavlov Media |  (0) |  (3) | (10) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Astound Broadband | (0) | (21) | (117) | View Plans | ||
| Viasat | (0) |  (1) |  (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) |  (24) | View Plans | ||
| Urban Communications | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on 313 reviews from Illinois internet customers, SURF Internet is the best internet service provider for Will County residents. SURF Internet was rated at an average of 4.00 out of 5 in our report for overall customer satisfaction. T-Mobile Home Internet wins for second-place in Illinois, with 4.00 out of 5 stars and 94.7% coverage in Will County.
At a national level, based on 4692 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.04 out of 5.
Which Providers are Available at my Home in Will County?
a different provider.
Coverage map for each provider in Will County
- XFINITY - cable coverage map
- AT&T - fiber coverage map
- EarthLink - fiber coverage map
- MetroNet - fiber coverage map
- Verizon - fixed wireless coverage map
- Astound Broadband - cable coverage map
- Community Fiber Solutions - fixed wireless coverage map
- T-Mobile Home Internet - fixed wireless coverage map
- EarthLink - dsl coverage map
- AT&T - dsl coverage map
- Bertram Internet - fixed wireless coverage map
- AT&T - fixed wireless coverage map
- EarthLink - fixed wireless coverage map
- Blast Communications - fixed wireless coverage map
- Rise Broadband - fixed wireless coverage map
- Urban Communications - fixed wireless coverage map
Speeds and coverage vary within the county, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Will County?
According to unbiased feedback from real internet customers in the county, they reported being happiest with speeds provided by SURF Internet. On the other hand, based on data provided by the internet providers to the FCC, Pavlov Media should have faster speeds at a local level. While we typically put more weight on real-world customer ratings, we display both satisfaction and technical maximum information for customers to decide for themselves.
Data Reported to FCC by ISPs: Average Maximum Available in Will County
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| Pavlov Media | 8,000 Mbps | ||
| SURF Internet | 8,000 Mbps | ||
| MetroNet | 5,120 Mbps | ||
| AT&T | 5,000 Mbps | ||
| EarthLink | 5,000 Mbps | ||
| Kraus | 2,500 Mbps | ||
| XFINITY from Comcast | 2,000 Mbps | ||
| Astound Broadband | 1,500 Mbps | ||
| Verizon | 1,000 Mbps | ||
| Community Fiber Solutions (CFS) | 400 Mbps | ||
| Blast Communications | 100 Mbps | ||
| Bertram Internet | 100 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| Urban Communications | 75 Mbps | ||
| Rise Broadband | 50 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Will County
| ISP / Tech Type | Will County Speed | Illinois Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| Surf | (1) | (4) | (24) | View Plans | ||
| T-Mobile Home Internet | (1) | (17) | (322) | View Plans | ||
| XFINITY | (11) | (202) | (2318) | View Plans | ||
| Kraus | (1) | (2) | (2) | View Plans | ||
| MetroNet | (1) | (3) | (75) | View Plans | ||
| AT&T | (4) | (50) | (1007) | View Plans | ||
| Bertram Internet |  (1) | (1) | (1) | View Plans | ||
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| Astound Broadband | (0) | (21) | (117) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Urban Communications | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Based on data reported by Will County ISPs to the FCC, the fastest speeds in the county are available through Pavlov Media. The company offers speeds up to 8,000 Mbps in Will County. Therefore, the average customer can get up to 8,000 Mbps if they’re willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the county rated their satisfaction with internet speed highest with SURF Internet. This indicates Surf reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Will County?
Illinois customers rate SURF Internet as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
SURF Internet received a local rating of 5.00 out of 5, which is much higher than the average across all internet providers in the country. T-Mobile Home Internet is rated in second place for affordability by the company’s Will County customers with an average price rating of 4.00 out of 5.
The chart and graph below show how customers in Will County, Illinois, and the United States rated the affordability of their internet service.
Rated Affordability in Will County
| ISP / Tech Type | Will County Affordability | Illinois Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Surf | (1) | (4) | (24) | View Plans | ||
| T-Mobile Home Internet | (1) | (17) | (322) | View Plans | ||
| Bertram Internet | (1) | (1) | (1) | View Plans | ||
| Kraus | (1) | (2) | (2) | View Plans | ||
| MetroNet | (1) | (3) | (75) | View Plans | ||
| AT&T | (4) | (50) | (1007) | View Plans | ||
| XFINITY | (11) | (202) | (2318) | View Plans | ||
| Pavlov Media | (0) | (3) | (10) | View Plans | ||
| Verizon | (0) | (9) | (783) | View Plans | ||
| Astound Broadband | (0) | (21) | (117) | View Plans | ||
| Rise Broadband | (0) | (1) | (18) | View Plans | ||
| Viasat | (0) | (1) | (12) | View Plans | ||
| EarthLink | (0) | (0) | (15) | View Plans | ||
| HughesNet | (0) | (0) | (24) | View Plans | ||
| Urban Communications | (0) | (0) | (0) | View Plans | ||
| Blast Communications | (0) | (0) | (0) | View Plans | ||
| Community Fiber Solutions | (0) | (0) | (0) | View Plans |
Will County Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the county and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Will County below, including the metrics used and how Will County compares to the rest of Illinois and nation.
| Metric
(hover for details)
|
Will County | Illinois | USA | ||
|---|---|---|---|---|---|
| Fiber Availability Percent The percentage of households in Will County that have a Fiber internet connection available to their home. | 30.81% | 47.62% | 71.53% | ||
| Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 2,788 Mbps | 3,187 Mbps | 3,583 Mbps | ||
| Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Will County. | 7.6 | 7.3 | 7.1 |
| Average Household SizeA larger household size in a county indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.9 | 2.6 | 2.7 | ||
| Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 15% | 16% | 15% | ||
| Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 97% | 95% | 96% | ||
| Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 95% | 91% | 91% | ||
| Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 81% | 75% | 76% | ||
| Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 82% | 76% | 77% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Will County ISP Report Card & Digital Connectivity Index
The ISP Report Card in Will County is B-, which is much better than other counties. The local demand for broadband internet connectivity in Will County is high with a score of 82 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Will County have done a great job meeting the needs of its residents.
The Will County ISP Report Card evaluates the county on availability and speed metrics compared to other counties in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a county needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
95% of Will County households have an internet connection despite having 99.83% availability. 81% of households have fiber, cable, or DSL, 7% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 81% of households have a broadband connection such as fiber, cable or DSL available to their home, 82% subscribe to it. A very large amount of Will County residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Counties Compare to Will County?
- ISP Report Card: B+
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 62 / 100
- ISP Report Card: B
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B
- Digital Connectivity Index: 52 / 100
- ISP Report Card: B
- Digital Connectivity Index: 59 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 54 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 61 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 31 / 100
How Much Speed does a Will County Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Will County is 2.9, which is larger than the Illinois average of 2.6 and larger than the national average of 2.7. Will County’s average household income is $120,898 which is much higher than the Illinois average of $95,616 and much higher than the national average of $93,246. Homes with more people living in them and with higher incomes tend to indicate more devices being used more often.
Will County also has 17% of its population enrolled in school between the 6th grade and college level, this is higher than the Illinois average of 16%. Additionally, 15% of residents work from home, which is lower than the 16% of residents in Illinois who work from home. This and other factors you can see above show us that the community of Will County has a very high need for internet connectivity and speeds.
Compared to the rest of the country, Will County households are more technology-engaged. 97% of households have some sort of computing device, 89% have desktops or laptops in the home, and 95% have smartphones. To see what speeds you are currently getting, please visit our internet speed test tool.
Which Fiber Internet Providers are Available in Will County?
EarthLink Fiber in Will County, IL
Availability:
14.9%
Customer Rating:
(6)
Avg. Download Speed
4,522 Mbps
EarthLink offers Fiber service to 14.9% of Will County homes. Across the county, EarthLink Fiber has speeds up to 4,522 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for EarthLink Fiber. EarthLink Fiber is rated about the same as other types of internet service available in Will County from EarthLink in terms of customer satisfaction.
AT&T Fiber in Will County, IL
Availability:
14.9%
Customer Rating:
(516)
Avg. Download Speed
4,522 Mbps
AT&T offers Fiber service to 14.9% of Will County homes. Across the county, AT&T Fiber has speeds up to 4,522 Mbps, with speeds from 1,000 Mpbs up to 5,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for AT&T Fiber. AT&T Fiber is rated lower than other types of internet service available in Will County from AT&T in terms of customer satisfaction.
MetroNet Fiber in Will County, IL
Availability:
12.9%
Customer Rating:
(73)
Avg. Download Speed
5,120 Mbps
MetroNet offers Fiber service to 12.9% of Will County homes. Across the county, MetroNet Fiber is the only type of service available from the company, with speeds up to 5,120 Mbps
Surf Fiber in Will County, IL
Availability:
3.3%
Customer Rating:
(19)
Avg. Download Speed
5,381 Mbps
SURF Internet offers Fiber service to 3.3% of Will County homes. Across the county, Surf Fiber is the only type of service available from the company, with speeds up to 5,381 Mbps, with speeds from 1,000 Mpbs up to 8,000 Mbps depending on the address. Upload speeds are symmetrical, meaning they are exactly the same as download speeds for Surf Fiber.
Pavlov Media Fiber in Will County, IL
Availability:
1.3%
Customer Rating:
(9)
Avg. Download Speed
8,000 Mbps
Pavlov Media offers Fiber service to 1.3% of Will County homes. Across the county, Pavlov Media Fiber is the only type of service available from the company, with speeds up to 8,000 Mbps
Which Cable Internet Providers are Available in Will County?
XFINITY Cable in Will County, IL
Availability:
97.9%
Customer Rating:
(2026)
Avg. Download Speed
1,783 Mbps
XFINITY from Comcast offers Cable service to 97.9% of Will County homes. Across the county, XFINITY Cable is the only type of service available from the company, with speeds up to 1,783 Mbps, with speeds from 1,200 Mpbs up to 2,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 35 and as high as 2,000, with an average of 431 Mbps throughout the county.
Astound Broadband Cable in Will County, IL
Availability:
7.6%
Customer Rating:
(93)
Avg. Download Speed
1,500 Mbps
Astound Broadband offers Cable service to 7.6% of Will County homes. Across the county, Astound Broadband Cable is the only type of service available from the company, with speeds up to 1,500 Mbps
Kraus Cable in Will County, IL
Availability:
1.9%
Customer Rating:
(2)
Avg. Download Speed
2,500 Mbps
Kraus offers Cable service to 1.9% of Will County homes. Across the county, Kraus Cable is the only type of service available from the company, with speeds up to 2,500 Mbps
Which DSL Internet Providers are Available in Will County?
EarthLink DSL in Will County, IL
Availability:
85.1%
Customer Rating:
(5)
Avg. Download Speed
66 Mbps
EarthLink offers DSL service to 85.1% of Will County homes. Across the county, EarthLink DSL has speeds up to 66 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the county. EarthLink DSL is rated higher than other types of internet service available in Will County from EarthLink in terms of customer satisfaction.
AT&T DSL in Will County, IL
Availability:
85.1%
Customer Rating:
(295)
Avg. Download Speed
66 Mbps
AT&T offers DSL service to 85.1% of Will County homes. Across the county, AT&T DSL has speeds up to 66 Mbps, with speeds from 10 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 14 Mbps throughout the county. AT&T DSL is rated about the same as other types of internet service available in Will County from AT&T in terms of customer satisfaction.
Which Fixed Wireless and LTE Internet Providers are Available in Will County?
T-Mobile Home Internet Fixed Wireless in Will County, IL
Availability:
94.7%
Customer Rating:
(322)
Avg. Download Speed
66 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 94.7% of Will County homes. Across the county, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 66 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 12 Mbps throughout the county.
Verizon Fixed Wireless in Will County, IL
Availability:
89.9%
Customer Rating:
(350)
Avg. Download Speed
249 Mbps
Verizon offers Fixed Wireless service to 89.9% of Will County homes. Across the county, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 249 Mbps, with speeds from 25 Mpbs up to 1,000 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 6.0 and as high as 75, with an average of 17 Mbps throughout the county.
EarthLink Fixed Wireless in Will County, IL
Availability:
83.3%
Customer Rating:
(4)
Avg. Download Speed
36 Mbps
EarthLink offers Fixed Wireless service to 83.3% of Will County homes. Across the county, EarthLink Fixed Wireless has speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.5 Mbps throughout the county.
AT&T Fixed Wireless in Will County, IL
Availability:
83.3%
Customer Rating:
(196)
Avg. Download Speed
36 Mbps
AT&T offers Fixed Wireless service to 83.3% of Will County homes. Across the county, AT&T Fixed Wireless has speeds up to 36 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 5.5 Mbps throughout the county.
Bertram Internet Fixed Wireless in Will County, IL
Availability:
43.8%
Customer Rating:
(1)
Avg. Download Speed
100 Mbps
Bertram Internet offers Fixed Wireless service to 43.8% of Will County homes. Across the county, Bertram Internet Fixed Wireless is the only type of service available from the company, with speeds up to 100 Mbps
Community Fiber Solutions Fixed Wireless in Will County, IL
Availability:
20.0%
Customer Rating:
(0)
Avg. Download Speed
374 Mbps
Community Fiber Solutions (CFS) offers Fixed Wireless service to 20.0% of Will County homes. Across the county, Community Fiber Solutions Fixed Wireless is the only type of service available from the company, with speeds up to 374 Mbps, with speeds from 100 Mpbs up to 400 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 20 and as high as 40, with an average of 38 Mbps throughout the county.
Blast Communications Fixed Wireless in Will County, IL
Availability:
6.8%
Customer Rating:
(0)
Avg. Download Speed
80 Mbps
Blast Communications offers Fixed Wireless service to 6.8% of Will County homes. Across the county, Blast Communications Fixed Wireless is the only type of service available from the company, with speeds up to 80 Mbps, with speeds from 26 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 10.0 Mbps throughout the county.
Rise Broadband Fixed Wireless in Will County, IL
Availability:
6.3%
Customer Rating:
(15)
Avg. Download Speed
27 Mbps
Rise Broadband offers Fixed Wireless service to 6.3% of Will County homes. Across the county, Rise Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 27 Mbps, with speeds from 25 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 10, with an average of 5.4 Mbps throughout the county.
Urban Communications Fixed Wireless in Will County, IL
Availability:
2.2%
Customer Rating:
(0)
Avg. Download Speed
75 Mbps
Urban Communications offers Fixed Wireless service to 2.2% of Will County homes. Across the county, Urban Communications Fixed Wireless is the only type of service available from the company, with speeds up to 75 Mbps
Which ISP Should You Choose in Will County?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Will County is Surf.
- The fastest internet provider should be Pavlov Media. Considering speed for the money and reliability in speeds, SURF Internet may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Will County is Surf.
- HughesNet, Viasat, and XFINITY from Comcast has the broadest coverage in Will County, and is most likely to cover your home. To find out exactly what’s available at your home, please use our address search tool.
How does Will County compare to other cities with a similar population?
To see how Will County stacks up on the national level, it’s useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Will County’s B- ISP Report Card and 82 / 100 Digital Connectivity Index.
- ISP Report Card: B+
- Digital Connectivity Index: 81 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 62 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 88 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 87 / 100
- ISP Report Card: A-
- Digital Connectivity Index: 67 / 100
- ISP Report Card: B
- Digital Connectivity Index: 75 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 73 / 100
- ISP Report Card: B+
- Digital Connectivity Index: 63 / 100
- ISP Report Card: B-
- Digital Connectivity Index: 63 / 100
Customer Reviews
Customer Reviews for Internet Service Providers in Will County
Customer Reviews
Jen P
AT&T Fixed Wireless
January 22, 2026 I have had AT&T for over 10 years. We initially started with the plug in modem, which I recently found was outdated. AT&T offered their new Internet Air to replace and upgrade our current service. AT&T advised our current router was slow, compared to a flip phone. AT&T said with the new Internet Air, our service and speeds would "WOW" us. We have had the new Internet Air for 2 months and do not recognize any difference in speed. We have had issues when watching videos on our smartphones that they do not play well, which then we need to switch to 5G mode so the videos will play.
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Jessica H.
XFINITY Cable
January 05, 2026 Our internet provide is constantly raising our prices and is not transparent with why they are increasing. They make up new "fees" so it looks like they aren't raising your service itself just new fees you have to pay. It started off as a great deal but now our price is probably double what it was initially. We also bundle home phone and television and all of that has increased in price too. As of recently I am feeling like our service is starting to not be as quick and we have been casually looking for an alternative provider to go with.
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Michael H
XFINITY Cable
August 29, 2025 I currently use Xfinity / Comcast for my internet and cable package. I have been using xfinity for the past 5 years. I also have a phone plan with them. I am a big sports watcher so being able to combine a solid TV package with good internet speed is such a plus. So far, in New Lenox IL I have not had issues. I obviously wish the price was a bit cheaper. But, it is on par with all the rest of the providers. So, I rather just stick with what I have. Because switching is a such a pain.
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An Illinois Customer
Surf Fiber
May 13, 2025 More
Jessica H
AT&T Fixed Wireless
March 24, 2025 I have had out internet provider, At&t, since I moved into this house which was 6 years ago. From the beginning they have been the best Wi-Fi that I have had in a long time, before them we switched very frequently as we have a lot of people using the internet at a time. During a single time, we have my father, his girlfriend, my stepbrother, and me on the internet, sometimes with people on multiple devices at the same time. Even with all these people on I have never had an issue with them, and I would highly recommend their services to anyone and everyone!
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