Greenlight Networks Internet Reviews

I have been very happy with Greenlight! We upgraded from Spectrum, so everything from the customer support and speeds has been leaps and bounds better. To start, the pricing is fair and was $50/month for a long time, however unfortunately they increased it to $55/month recently, which is my biggest complaint. Other than that, installation went smoothly, and the speeds we get exceed my expectations - We pay for 500 up and down, but end up getting more like 540! While the ~double the upload speed as well as the amazing low fiber latency has been great, the upload speeds have been absolutely amazing coming from 10mbps, and originally only 2mbps. Overall, I highly recommend Greenlight Networks if you live in an area in NY state where you can get them - My biggest annoyance with them was simply waiting for such a long time for their service to come to my neighborhood - we were waiting for many years. Also, I wish they showed more attention to detail in the installation process - Spectrum used a white cable to match our white siding, while Greenlight used a black one - just a nitpick, but my last concern with the amazing service they provide.

One last thing to mention is that it's also truly amazing having the option to pay more to upgrade to up to 8gbps - A speed I absolutely don't need for anything, but purely having the option at a reasonable price is just amazing!

I have amazingly fast service with the fiber cables. Also it is very rare to have interruptions in service. This is very important because I work from home. I previously used Internet through the phone company and not only was it slow but we had frequent service interruptions. I am very happy now.

I never knew how much stress an ISP put on me until I was able to switch to Greenlight. Nothing quite compares to the satisfaction I feel. 99% of my interactions with friends, family, or other people on the internet are only able to complain about how their respective ISP is screwing them over. Yet, I sit here and look at my amazing speeds (speeds that they OVER deliver on... who knew that was a thing?!) and how great their customer service is and just breathe this sigh of relief. We never have outages. We pay a flat rate of $60 per month for a static IP and 500Mb down and up and we routinely clock over that. I absolutely love this ISP. I would be hard pressed to move if I couldn't get access to this ISP.

I waited several years for Greenlight to be installed in my neighborhood. I had friends who had it before me who loved it. Once it was available, I immediately switched from Spectrum cable. The pricing and customer service is great and I’ve never had issues with interruptions. There are other plans that can go up to and above gigabit speeds on this fiber. Very satisfied and recommend Greenlight when I can.

We are lucky here to actually have some real competition for Internet service providers, which I recognize is a luxury many don't have. As little as 5 years ago there was really only one high speed Internet option here (Spectrum) but Greenlight is a local company that has grown quickly and expanded to multiple cities. They offered about double the speed of the competing Spectrum plan and do it for about 25 dollars less per month, which is a no brainer. Since switching we have only had one issue - an unplanned outage that lasted the better part of a day. That was unpleasant but after a year of service it is the only negative thus far, so I am not too concerned with it. Spectrum did not have outages of that duration but they had far more regular outages overall and are dreadful to try and deal with support for. All in all, very happy with Greenlight.