Greenlight Networks Internet Reviews

I have been very happy with Greenlight! We upgraded from Spectrum, so everything from the customer support and speeds has been leaps and bounds better. To start, the pricing is fair and was $50/month for a long time, however unfortunately they increased it to $55/month recently, which is my biggest complaint. Other than that, installation went smoothly, and the speeds we get exceed my expectations - We pay for 500 up and down, but end up getting more like 540! While the ~double the upload speed as well as the amazing low fiber latency has been great, the upload speeds have been absolutely amazing coming from 10mbps, and originally only 2mbps. Overall, I highly recommend Greenlight Networks if you live in an area in NY state where you can get them - My biggest annoyance with them was simply waiting for such a long time for their service to come to my neighborhood - we were waiting for many years. Also, I wish they showed more attention to detail in the installation process - Spectrum used a white cable to match our white siding, while Greenlight used a black one - just a nitpick, but my last concern with the amazing service they provide.

One last thing to mention is that it's also truly amazing having the option to pay more to upgrade to up to 8gbps - A speed I absolutely don't need for anything, but purely having the option at a reasonable price is just amazing!

I have amazingly fast service with the fiber cables. Also it is very rare to have interruptions in service. This is very important because I work from home. I previously used Internet through the phone company and not only was it slow but we had frequent service interruptions. I am very happy now.

I’ve been using Greenlight Fiber Optics for several months, and the experience has been exceptional. The internet speed is consistently fast and reliable, even during peak usage hours, which is a game-changer for both work and entertainment. Unlike previous providers, I’ve never had issues with buffering or lag, even while streaming in 4K or running multiple devices. Their customer service is also top-notch—every interaction has been prompt, friendly, and helpful, whether it’s setting up service or troubleshooting minor issues. The pricing is competitive for the quality of service you receive, and there are no surprise fees or hidden charges. Overall, Greenlight Fiber Optics has exceeded my expectations, and I highly recommend it to anyone looking for fast, reliable internet with excellent customer support.

Previously, I was always a Spectrum customer but that was only because no other options existed for me. The Spectrum cable internet was slow and they regularly (without warning) increased prices. Once my area began to get fiber, I immediately jumped on the wait list for the service. It took about a year for it to reach my area of the city, but it was worth it. I've never had faster speeds for internet and I've never had a company guarantee prices like Greenlight does. We regularly stream on our TV while using other internet (phones, kindle) and we have not once experienced any slow down in the year we've had the service. Switching to Greenlight has been not only the best financial move (we're saving over $75/m) but also the best move for consistent, quality, fast internet.

I switched from Spectrum to Greenlight last year and it's been great. Greenlight is a smaller company, and I've had great interactions with their customer service team because of that. I already had a modem set up in this apartment so it just took a phone call to switch it on, and it happened immediately. I was paying $50/month at Spectrum for 50mbps, I now pay $55/month for 500mbps.