Service Electric Cablevision Internet Reviews

While my internet provider offers good upload and download speeds, it does not offer reliability. Working at home means needing reliable internet and sadly we lose connection a lot of the time during the day which causes a huge headache when working.

I am overall happy with the speed of our internet, but I'm displeased with the fact that you have to purchase a bundle of internet usage (phone/internet/tv). I'd prefer to have the option to just purchase internet in order to save money as I don't use my provider for the other two items. Unfortunately, there are no other providers in the area to choose from, so we are stuck with service electric.

Service Electric is a monopoly on internet providers in my area. They are the only ones so they feel its justified to charge whatever they want. I also love how they give new customers discounts, but claim they cant do anything when someone's been with them for years. I cant wait until Verizon Fios comes and puts them out of business.

I am truly happy with my internet service provider, as they are the highest speed option in the rural area where I live. My only real gripe I have ever had with them is that I am a streamer and have had some issues with upload speed/packet loss. When I called and explained to them the issue I was having, they had me go through all of the steps again that I told them I had already and when that didn't solve the problem, I then had to wait a few days for a tech to come to my house. The tech came inside and then did all of those things again and found no issues so left. The issue persisted and I called and they sent a different tech, this one checking the connection at the house. He saw no issues, stated he had replaced something in case it could have been the problem, and left. But the issue persisted. Another tech returned, checked the pole, and then as a result discovered that there was actually a larger issue at their hub nearby that they had to solve. Nobody else in the area had notice the issue because most people are not concerned with upload and may have only seen an increase in upload times due to the packet loss, where I had streams interrupted and abruptly ended as a result. At the very least, I would have appreciated some amount of bill credit for the few months I was having this issue, but I was not offered anything.