Truvista Fiber Internet Reviews

Terrible service. I called and asked them 3 payments in a row to change my account information so I could get notifications about my bill. they never did it, then my service would be disconnected because I wasn’t getting notified. and in return id get late fees that they wouldn’t drop. If you have other options, LEAVE TRUVISTA ALONE! not worth it.

Truvista has for the most part been great. The price is reasonable for the speed you recieve. There has been a time or to the internet has gone out, but it is rare. I pay less than $100 a month for the internet now. It is cheaper and quicker than any other option that is available in my area.

The service itself is ok if it works, but it often doesn’t and they like to take weeks to fix it and still charge you full price. On top of that, they lose your money if you pay by phone. On three separate occasions they have forced me to double pay for my internet service because their employees didn’t log that I paid them previously. They’ve stolen several hundred dollars from me by doing this. I plan to get a different internet provider as soon as one is available, but unfortunately they have a monopoly on my area. If you have the choice, don’t choose Truvista

TruVista is the only fiber internet option to us as we live in a rural area. We have been very pleased overall with our service. If we do have the occasional issue, their customer service is top notch and quick to help solve the problem. On the rare occasion we have had to have a technician to the house, they are always prompt and come ready to fix any equipment issue or replace any equipment. The speed and quality of internet is fantastic. We are overall pleased with TruVista and what it provides.