Brightspeed vs. Fastlink Communications

Which is better where you live? Coverage, speed, price and customer ratings, side by side

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Whether you’re researching Brightspeed vs. Fastlink Communications internet service at your current address, comparing internet options for potential locations, or just researching alternatives, this detailed comparison will help you understand which provider best suits you.

Maintained by:Carson WardData & methodology:Wes WardLast updated:October 24, 2026November 4, 2026

Which is better, Brightspeed or Fastlink Communications?

Fastlink Communications is faster where you can get it, but Brightspeed reaches 186 times as many people, so at most addresses Brightspeed is the one on offer. Where both are offered (about 65,897 people), Fastlink Communications has the faster top speed for 44% of homes.

FasterFastlink CommunicationsFaster for 44% of homes where both are offered.

Cheaper to startToo close to callWe do not list plans for both yet.

Better ratedToo close to callToo few reviews to compare yet (76 and 0).

Available to more peopleBrightspeed13.5 million people in 20 states, vs 72,494 in 2 states.

Brightspeed

Price: $39.99 - $109.00 / mo.
Speed: 10 - 2,000 Mbps
Internet Type: DSL, fiber, and fixed wireless
Rating (Reviews): (76)
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Fastlink Communications

Price: Unavailable, please see site for details
Speed: 100 Mbps
Internet Type: Fixed wireless
Rating (Reviews): (0)
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Brightspeed vs. Fastlink Communications at a glance

Measure	Brightspeed	Fastlink Communications
Available to	13.5 million people in 20 states	72,494 people in 2 states
Main technology	DSL 88%, fiber 43%, fixed wireless 4%	Fixed wireless 100%
Top download speed filed with the FCC	2,000 Mbps	100 Mbps
Fastest plan we list	2,000 Mbps down, 2,000 Mbps up	Not listed
Starting price	$49 a month	Not listed
Cheapest plan, first 2 years	$1,176 (200 Mbps plan)	Not listed
Customer rating	3.1 of 5 (76 reviews)	No reviews yet
Rated for speed	3.0 of 5	No reviews yet
Rated for price	3.4 of 5	No reviews yet
Where both are offered	About 65,897 people (91% of Fastlink Communications's area); Fastlink Communications is faster for 44% of them, the same top speed for 27%

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Brightspeed and Fastlink Communications are available

Brightspeed and Fastlink Communications have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Both Providers Available | Brightspeed Available | Fastlink Communications Available | No Coverage

Brightspeed currently offers internet service in 7,784 cities and 827 counties across 20 states, reaching approximately 13,910,106 residents. Their service area includes major markets like Raleigh, NC; St. Louis, MO; and New York, NY.

Each provider’s own page has its full coverage map, county by county: Brightspeed coverage map and Fastlink Communications coverage map.

Availability changes from one street to the next. Check your address to see whether Brightspeed, Fastlink Communications or both are offered at your home.

Brightspeed vs. Fastlink Communications Speeds and Technology

Brightspeed and Fastlink Communications utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Brightspeed offers higher overall speeds, with speeds for most covered areas averaging 779 Mbps compared to Fastlink Communications’s average speed of 100 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Brightspeed’s premium Fiber service reaches 41.3% of their coverage area. Meanwhile, Fastlink Communications’s top-tier fixed wireless is available to 100.0% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Brightspeed vs. Fastlink Communications Plans and Prices

Below are the current internet plans and pricing details for Brightspeed, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Fastlink Communications has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Fastlink Communications, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Brightspeed Internet Plans & Pricing

Plan	Monthly Price	Typical Download Speed	Typical Upload Speed	Connection Type
Fiber 200 Mbps	$49.00	200 Mbps	200 Mbps	Fiber
Fiber 300 Mbps	$49.00	300 Mbps	300 Mbps	Fiber
Internet 100 Mbps	$65.00	100 Mbps	Not listed	DSL
Fiber 500 Mbps	$79.00	500 Mbps	500 Mbps	Fiber
Fiber 1 Gig	$39.99 ($79.00 regular price)	1000 Mbps	1000 Mbps	Fiber
Fiber 2 Gig	$49.99 ($109.00 regular price)	2000 Mbps	2000 Mbps	Fiber

Sourced directly from Brightspeed's FCC-mandated machine-readable broadband label data, last verified November 2026. These provider-reported typical speeds reflect plan-specific expectations, while speed metrics elsewhere on our site measure maximum available performance across areas. Pricing is subject to change and may not be available in all areas.

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Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Brightspeed vs. Fastlink Communications Customer Ratings and Reviews

Compare how real customers rate Brightspeed and Fastlink Communications based on our comprehensive database of verified customer reviews across all service types.

Brightspeed Ratings & Reviews

Connection

Customer Rating

Fiber

(31)

DSL

(43)

Brightspeed has an overall rating of 3.09 out of 5, with a total of 76 reviews and ratings across the United States. Their overall satisfaction score places them about on par with other internet providers nationwide.

Looking deeper into Brightspeed’s ratings, their DSL service (57% of reviews) averages 2.58 / 5 stars, higher than their overall company rating. This difference suggests that customers have notably different experiences with their various service types, an important consideration for customers evaluating different service options from this provider.

For detailed reviews, visit our Brightspeed Internet Reviews page.

Brightspeed vs. Fastlink Communications Fees and Details

Beyond advertised monthly rates, additional fees and service details significantly impact your total internet costs. The tables below outline equipment charges, installation fees, contract terms, data caps, and other important factors to consider when comparing these providers. Understanding these details helps you avoid unexpected costs and choose the plan that offers the best overall value.

Fastlink Communications has not provided standardized fee information through their FCC broadband label data. This lack of transparency makes it difficult to assess their true service costs beyond advertised rates. For current fee information, we recommend contacting Fastlink Communications directly or reviewing their terms of service documentation.

Brightspeed Service

Fee

Standard Installation Fee

$30

Tech Installation Fee

$99

Modem Rental

$17.99

Fastlink Communications Service

Fee

Not Provided by Fastlink Communications

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Brightspeed vs. Fastlink Communications Pros and Cons

Brightspeed

From 52 written customer reviews on ISP Reports and our plan data.

Pros

Good value: praised in 15 of 52 written reviews (6 call it overpriced). "the price point is great"
Easy installation: praised in 5 of 52 written reviews (4 had install trouble). "installation technician was courteous and professional"
No data caps: praised in 4 of 52 written reviews. "I have no Data caps either"

Cons

Outages and drops: a complaint in 17 of 52 written reviews (9 call it reliable). "Our internet continues to fail. We have outages frequently."
Slower than promised: a complaint in 16 of 52 written reviews (10 call it fast). "that 5% of the time where speeds have been quite slow"
Poor customer service: a complaint in 15 of 52 written reviews. "The wait time for repair on their faulty lines is atrocious."

Fastlink Communications

No written reviews yet; these lines come from our data.

Pros

Faster where both are offered: the faster top speed for 44% of those homes.

Cons

Brightspeed vs. Fastlink Communications Top Cities

Brightspeed serves 7,784 cities while Fastlink Communications is available in 47 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.