Brightspeed Internet Reviews

This page provides comprehensive Brightspeed Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

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Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

(31)

DSL

(43)

Brightspeed has 76 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.84, DSL: 2.58.

1-888-787-8580

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Maintained by:Carson WardData & methodology:Wes WardLast updated:October 24, 2026September 24, 2026Do you work for Brightspeed? Update this listing

Brightspeed Reviews by State

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Customer Reviews for Brightspeed Internet Service

Here are all 76 customer reviews for Brightspeed for you to sort and filter through. You can filter by Fiber, DSL and Fixed Wireless, and by state.

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Customer Reviews

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ISPReports User

Brightspeed

October 23, 2026

You can not pay me enough to recommend Brightspeed. I can not believe that there are any legitimate reviews over a 2.

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ISPReports User

Brightspeed

August 24, 2026

Streaming tv is great and security cameras are great but having issues with gaming (Lots of lag)

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A Duncannon, PA Customer

Brightspeed DSL

April 18, 2026

Sadly, Brightspeed is the only internet our area can get at the moment. The wifi is very slow and dips out, on average, about 6 times per day. Their website is in need of an upgrade as it will randomly log you out while you are trying to pay your bill. We pay for the highest speed they offer, yet we are lucky to get half of that. As soon as another option is available, we will be taking it.

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Alisha N.

Brightspeed DSL

March 03, 2026

Reggiemarie was my chat tech today. She was very prompt and efficiently resolved my issue. Stellar service! Thank you!

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Laurie W.

Brightspeed DSL

February 14, 2026

I have been with Brightspeed for close to 10 years. There aren’t a lot of choices for internet where I live. I am satisfied with the price and the service. Of course there have been a few outages over the years but not many and not for long. I have no plans to switch carriers in the near future.

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