Which is better, Brightspeed or Union?

Union is faster where you can get it, but Brightspeed reaches 197 times as many people, so at most addresses Brightspeed is the one on offer. They do not serve the same areas, so you will not usually choose between them.

FasterUnionTop speed 2,048 Mbps vs 2,000 Mbps.

Cheaper to startToo close to callWe do not list plans for both yet.

Better ratedToo close to callToo few reviews to compare yet (76 and 0).

Available to more peopleBrightspeed13.5 million people in 20 states, vs 68,446 in 2 states.

Brightspeed
Price: $39.99 - $109.00 / mo.
Speed: 10 - 2,000 Mbps
Internet Type: DSL, fiber, and fixed wireless
Rating (Reviews): (76)
View Plans

Union
Price: Unavailable, please see site for details
Speed: 10 - 2,048 Mbps
Internet Type: Fixed wireless, DSL, and fiber
Rating (Reviews): (0)
View Plans

Brightspeed vs. Union at a glance

Measure	Brightspeed	Union
Available to	13.5 million people in 20 states	68,446 people in 2 states
Main technology	DSL 88%, fiber 43%, fixed wireless 4%	Fixed wireless 92%, DSL 9.8%, fiber 8.8%
Top download speed filed with the FCC	2,000 Mbps	2,048 Mbps
Fastest plan we list	2,000 Mbps down, 2,000 Mbps up	Not listed
Starting price	$49 a month	Not listed
Cheapest plan, first 2 years	$1,176 (200 Mbps plan)	Not listed
Customer rating	3.1 of 5 (76 reviews)	No reviews yet
Rated for speed	3.0 of 5	No reviews yet
Rated for price	3.4 of 5	No reviews yet

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Brightspeed and Union are available

Brightspeed and Union have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Brightspeed currently offers internet service in 7,784 cities and 827 counties across 20 states, reaching approximately 13,910,106 residents. Their service area includes major markets like Raleigh, NC; St. Louis, MO; and New York, NY. By comparison, Union serves 72,067 residents in 55 cities and 9 counties in 2 states, with a presence in population centers such as Rock Springs, WY; Evanston, WY; and Green River, WY.

Each provider’s own page has its full coverage map, county by county: Brightspeed coverage map and Union coverage map.

Availability changes from one street to the next. Check your address to see whether Brightspeed, Union or both are offered at your home.

Brightspeed vs. Union Speeds and Technology

Brightspeed and Union utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Brightspeed offers higher overall speeds, with speeds for most covered areas averaging 779 Mbps compared to Union’s average speed of 183 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Brightspeed’s premium Fiber service reaches 41.3% of their coverage area. Meanwhile, Union’s top-tier Fiber is available to 8.2% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Brightspeed vs. Union Plans and Prices

Below are the current internet plans and pricing details for Brightspeed, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table. Unfortunately, Union has not complied with FCC requirements to provide their broadband label data, limiting transparency and the ability for consumers to make direct comparisons.

If you represent Union, getting listed is simple: publish your machine-readable broadband label file, or send your current plan lineup through our contact page, and your plans will appear here shortly after verification.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Brightspeed vs. Union Customer Ratings and Reviews

Compare how real customers rate Brightspeed and Union based on our comprehensive database of verified customer reviews across all service types.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Brightspeed vs. Union Pros and Cons

Brightspeed

From 52 written customer reviews on ISP Reports and our plan data.

Pros

• Good value: praised in 15 of 52 written reviews (6 call it overpriced). "the price point is great"
• Easy installation: praised in 5 of 52 written reviews (4 had install trouble). "installation technician was courteous and professional"
• No data caps: praised in 4 of 52 written reviews. "I have no Data caps either"

Cons

• Outages and drops: a complaint in 17 of 52 written reviews (9 call it reliable). "Our internet continues to fail. We have outages frequently."
• Slower than promised: a complaint in 16 of 52 written reviews (10 call it fast). "that 5% of the time where speeds have been quite slow"
• Poor customer service: a complaint in 15 of 52 written reviews. "The wait time for repair on their faulty lines is atrocious."

Union

No written reviews yet; these lines come from our data.

Pros

Cons

Brightspeed vs. Union Top Cities

Brightspeed serves 7,784 cities while Union is available in 55 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.