Which is better, Cox or 360 Communications?

360 Communications is cheaper to start where you can get it, but Cox reaches 40 times as many people, so at most addresses Cox is the one on offer (and it is faster). Where both are offered (about 9,154 people), Cox has the faster top speed for 100% of homes.

FasterCoxFaster for 100% of homes where both are offered.

Cheaper to start360 CommunicationsFrom $25 a month, vs $30.

Better ratedToo close to callToo few reviews to compare yet (448 and 2).

Available to more peopleCox23.4 million people in 19 states, vs 586,780 in 3 states.

Cox
Price: $30.00 - $125.00 / mo.
Speed: 100 - 2,000 Mbps
Internet Type: Cable, fiber, and fixed wireless
Rating (Reviews): (453)
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360 Communications
Price: $25.00 / mo.
Speed: 30 - 2,000 Mbps
Internet Type: Fixed wireless and fiber
Rating (Reviews): (2)
View Plans

Cox vs. 360 Communications at a glance

Measure	Cox	360 Communications
Available to	23.4 million people in 19 states	586,780 people in 3 states
Main technology	Cable 95%, fiber 15%	Fixed wireless 100%, fiber 1.4%
Top download speed filed with the FCC	2,000 Mbps	2,000 Mbps
Fastest plan we list	2,000 Mbps down, 1,000 Mbps up	2 Mbps down, 2 Mbps up
Starting price	$30 a month for 12 months, then $50	$25 a month
Cheapest plan, first 2 years	$960 (100 Mbps plan)	$600 (2 Mbps plan)
Customer rating	3.2 of 5 (448 reviews)	2.5 of 5 (2 reviews)
Rated for speed	3.6 of 5	2.5 of 5
Rated for price	2.9 of 5	2.5 of 5
Where both are offered	About 9,154 people (1.6% of 360 Communications's area); Cox is faster for 100% of them

Coverage and top speeds: FCC filings; plans and prices: our pricing table; ratings: verified customer reviews on ISP Reports. Check your address for what is offered at your home.

Where Cox and 360 Communications are available

Cox and 360 Communications have distinct coverage footprints across the United States. Our interactive map shows exactly where each provider offers service and where they overlap, helping you understand your options.

Cox currently offers internet service in 1,145 cities and 161 counties across 19 states, reaching approximately 23,775,587 residents. Their service area includes major markets like Phoenix, AZ; San Diego, CA; and Las Vegas, NV. By comparison, 360 Communications serves 586,820 residents in 395 cities and 35 counties in 3 states, with a presence in population centers such as Dallas, TX; Wylie, TX; and Duncan, OK.

Each provider’s own page has its full coverage map, county by county: Cox coverage map and 360 Communications coverage map.

Availability changes from one street to the next. Check your address to see whether Cox, 360 Communications or both are offered at your home.

Cox vs. 360 Communications Speeds and Technology

Cox and 360 Communications utilize different network technologies to deliver internet service, resulting in varying speed capabilities across their service areas.

In terms of potential speeds across the country, Cox offers higher overall speeds, with speeds for most covered areas averaging 1,980 Mbps compared to 360 Communications’s average speed of 210 Mbps.

The availability of each provider’s fastest technology varies significantly by location. Cox’s premium Cable service reaches 93.5% of their coverage area. Meanwhile, 360 Communications’s top-tier Fiber is available to 1.4% of their footprint. Even within the same technology type, speed offerings can vary based on local infrastructure investments.

Cox vs. 360 Communications Plans and Prices

Below are the current internet plans and pricing details for Cox and 360 Communications, drawn from our independently maintained pricing database. The source and verification date for each provider's plans are noted beneath the table.

Provider representatives can send plan or pricing updates through our contact page; verified changes publish shortly after review.

Most households with 3-5 users need download speeds of at least 100 Mbps for smooth streaming, video conferencing, and everyday internet usage. Larger households or those with heavy users (gamers, 4K streamers, or remote workers) should consider plans with speeds of 300 Mbps or more for optimal performance.

Any prices listed are the base service rates and may not include additional charges such as equipment fees, installation costs, or other service-related expenses. For a comprehensive view of all potential charges, refer to our Fees & Details section below.

Cox vs. 360 Communications Customer Ratings and Reviews

Compare how real customers rate Cox and 360 Communications based on our comprehensive database of verified customer reviews across all service types.

When comparing customer satisfaction, Cox earns an overall rating of 3.17 / 5 stars from 453 customer reviews, while 360 Communications maintains a 2.50 / 5 rating from 2 reviews. Cox outperforms 360 Communications by 0.7 points in overall satisfaction. Cox’s best-rated service is their Fiber offering at 3.41 / 5 stars, compared to 360 Communications’s highest-rated service, Fixed Wireless, at 2.50 / 5 stars.

Fees vary by plan and location. The fees shown apply to most plans; check with the provider for costs specific to your plan.

When comparing internet providers, remember that advertised prices rarely tell the complete story. Equipment fees alone can add $10-15 per month to your bill, while installation charges, early termination fees, and data overage penalties can significantly increase your total cost of service. Consider these additional costs alongside monthly rates when determining which provider offers the better value for your specific needs.

Cox vs. 360 Communications Pros and Cons

Cox

From 273 written customer reviews on ISP Reports and our plan data.

Pros

• Fast speeds: praised in 73 of 273 written reviews (54 call it slow). "I like the speed and reliability of Cox cable internet"
• Faster where both are offered: the faster top speed for 100% of those homes.
• Available to more people: 23.4 million in 19 states, vs 586,780.

Cons

• Expensive for what you get: a complaint in 100 of 273 written reviews (55 call it good value). "not motivated to have a fair price for their service"
• Poor customer service: a complaint in 58 of 273 written reviews (42 praise the service). "They don't seem to care about existing customers"
• Bills that go up: a complaint in 45 of 273 written reviews; its starting price rises from $30 to $50 after 12 months. "In two years, they said that the price will increase"
• Slow uploads: 35 Mbps up on its 1,000 Mbps plan.

360 Communications

Too few written reviews to sum up yet (1); these lines come from our data.

Pros

• Cheaper to start: $25 a month, vs $30 from Cox.

Cons

Cox vs. 360 Communications Top Cities

Cox serves 1,145 cities while 360 Communications is available in 395 cities nationwide. The tables below highlight their largest markets and areas where customers can choose between both providers.