Cox Internet Reviews
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This page provides comprehensive Cox Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
This page provides comprehensive Cox Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
Cox has 443 reviews and ratings across the United States.
The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.
Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.
Here are all 443 customer reviews for Cox for you to sort and filter through. You can filter by Fiber and Cable, and by state.
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August 21, 2026 Customer service on the phone is inadequate, prices are very high and outages common. So overall value is poor. I got information that COX is now Spectrum- so I'm keeping the bar very low and I will find the time to replace them.
July 21, 2026 Service is great but outages do occur. Price is 500% of what it should be. Actually more than double the price if there was competition
April 28, 2026 I like the speed and reliability of Cox cable internet. The only issue I have is that the price is too high and you need to pay a lot extra for unlimited data. The current cap is 1.25 TB a month and that really isn't that much these days.
April 25, 2026 My internet provider is directly provided by my apartment complex. We pay a lifestyle fee that includes parking, internet, valet trash, etc. We aren't given an exact cost breakdown for each item we just pay a total fee. It does make me wonder if I'm over paying my apartment for the internet; however, that is my only option. So far I haven't had many issues with the internet so I do say the quality is great.
April 21, 2026 Rate your provider
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See customer reviews for the biggest cities with Cox Service. If we have no reviews for Cox in that city, it will be listed as N/A.