Cox Internet Reviews
This page provides comprehensive Cox Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
This page provides comprehensive Cox Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.
Cox has 411 reviews and ratings across the United States.
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Here are all 411 customer reviews for Cox for you to sort and filter through. You can filter by cable, fiber, and fixed wirele, and by state.
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January 21, 2026 They are trying to make it so we will be needing their internet more. We just switched from Century Link and we’re getting faster internet, for less. In two years, they said that the price will increase. My wife and I are hoping century link will pull it together because we dislike how Cox treats its customers. We cannot stand them but they are the only other option in our market for the speeds we want.
January 21, 2026
January 18, 2026 Their setup process was basically scanning a QR code that just forced you to download the app. Not at helpful and I ended up needing to have someone come out weeks later. It was terribly obnoxious and something I should've been able to do on my own. I hated Century Link though. Their internet didn't work for almost 3 months before I switched over. No issues with Cox's connection, but it is a few dollars more a month.
January 16, 2026
January 10, 2026 I work from home, and there are always outages. Due to where my home is located, Cox Wireless is the only home internet provider that I can use. It's frustrating because the community next door can subscribe to Google Fiber but we can't. Cox is not reliable at all because I lose connectivity several times a week. The only way I can stay connected is to ensure that my wireless hot spot is on incase I do drop out of a meeting.
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See customer reviews for the biggest cities with Cox Service. If we have no reviews for Cox in that city, it will be listed as N/A.