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Cox Internet Reviews

This page provides comprehensive Cox Internet reviews, offering detailed ratings and insights based on genuine customer feedback across different connection types.

Jump to: All Cox Reviews | Cox Availability

Connection

Rating – Overall

Rating – Speed

Rating – Affordability

# of Reviews

Fiber

Fiber: 3.35 of 5 stars
Fiber Speed: 3.94 of 5 stars
Fiber Affordability: 3.12 of 5 stars

(49)

Cable

Cable: 3.14 of 5 stars
Cable Speed: 3.51 of 5 stars
Cable Affordability: 2.81 of 5 stars

(362)

Cox has 411 reviews and ratings across the United States. Ratings by service type include: Fiber: 3.35, Cable: 3.14.

Cox Reviews by State

The map below provides a state-by-state summary of our reviews, allowing you to easily compare metrics. Simply hover over a state to view its data, and click on a state to see all available providers.

Please note that you may see review counts in states that are greyed out, which can occur when a service provider no longer operates there, has sold operations to another company, or due to discrepancies in FCC data or user-reported provider information.

Customer Reviews for Cox Internet Service

Here are all 411 customer reviews for Cox for you to sort and filter through. You can filter by cable, fiber, and fixed wirele, and by state.

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Customer Reviews

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A Omaha, NE Customer

Cox Cable

January 21, 2026

They are trying to make it so we will be needing their internet more. We just switched from Century Link and we’re getting faster internet, for less. In two years, they said that the price will increase. My wife and I are hoping century link will pull it together because we dislike how Cox treats its customers. We cannot stand them but they are the only other option in our market for the speeds we want.

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A Virginia Beach, VA Customer

Cox Cable

January 21, 2026
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An Arizona Customer

Cox Cable

January 18, 2026

Their setup process was basically scanning a QR code that just forced you to download the app. Not at helpful and I ended up needing to have someone come out weeks later. It was terribly obnoxious and something I should've been able to do on my own. I hated Century Link though. Their internet didn't work for almost 3 months before I switched over. No issues with Cox's connection, but it is a few dollars more a month.

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A Camp Pendleton North, CA Customer

Cox Cable

January 16, 2026
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C.H.

Cox Cable

January 10, 2026

I work from home, and there are always outages. Due to where my home is located, Cox Wireless is the only home internet provider that I can use. It's frustrating because the community next door can subscribe to Google Fiber but we can't. Cox is not reliable at all because I lose connectivity several times a week. The only way I can stay connected is to ensure that my wireless hot spot is on incase I do drop out of a meeting.

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Biggest Cities with Cox Internet Service

See customer reviews for the biggest cities with Cox Service. If we have no reviews for Cox in that city, it will be listed as N/A.

Los Angeles, CA Reviews
  • Overall: 5.00 out of 5
  • Speed: 5.00 out of 5
  • Affordability: 5.00 out of 5
  • Rating Count: 1
Washington, DC Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Phoenix, AZ Reviews
  • Overall: 3.00 out of 5
  • Speed: 3.63 out of 5
  • Affordability: 2.81 out of 5
  • Rating Count: 16
San Diego, CA Reviews
  • Overall: 2.88 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 2.75 out of 5
  • Rating Count: 8
Las Vegas, NV Reviews
  • Overall: 3.32 out of 5
  • Speed: 3.42 out of 5
  • Affordability: 3.16 out of 5
  • Rating Count: 19
Cleveland, OH Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Virginia Beach, VA Reviews
  • Overall: 3.71 out of 5
  • Speed: 4.14 out of 5
  • Affordability: 3.00 out of 5
  • Rating Count: 7
Providence, RI Reviews
  • Overall: 3.75 out of 5
  • Speed: 3.50 out of 5
  • Affordability: 3.25 out of 5
  • Rating Count: 4
Oklahoma City, OK Reviews
  • Overall: 3.30 out of 5
  • Speed: 4.00 out of 5
  • Affordability: 3.10 out of 5
  • Rating Count: 10
Richmond, VA Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Hartford, CT Reviews
  • Overall: N/A
  • Speed: N/A
  • Affordability: N/A
  • Rating Count: 0
Tucson, AZ Reviews
  • Overall: 3.00 out of 5
  • Speed: 3.23 out of 5
  • Affordability: 2.69 out of 5
  • Rating Count: 13
Tulsa, OK Reviews
  • Overall: 3.80 out of 5
  • Speed: 4.40 out of 5
  • Affordability: 2.60 out of 5
  • Rating Count: 5
New Orleans, LA Reviews
  • Overall: 2.56 out of 5
  • Speed: 3.00 out of 5
  • Affordability: 2.67 out of 5
  • Rating Count: 9
Omaha, NE Reviews
  • Overall: 2.90 out of 5
  • Speed: 3.40 out of 5
  • Affordability: 2.60 out of 5
  • Rating Count: 10